The word “limitless” isn’t just a tagline—it’s a promise. A promise that technology, when thoughtfully applied, can remove the barriers that once held businesses back. For customers, “limitless” means more than speed or scale. It means possibility. It means potential. It means power—reimagined.

At its core, being limitless is about empowering people to do more than they ever thought possible. It’s about giving every employee a digital teammate: a digital knowledge worker that automates tasks and amplifies human capability. These AI-powered assistants don’t replace people—they elevate them. They summarize complex documents in seconds, organize meeting notes, surface insights from oceans of data, and even anticipate what’s needed next. They are always on, always learning, and always ready to help.

This is the new way to work. And it’s already here.

Free up teams with AI

Customers who embrace this shift are seeing real results. They’re using agentic AI to automate workflows, offload repetitive tasks, and accelerate decision-making. They’re freeing up their teams to focus on what matters most: creativity, strategy, and innovation. In doing so, they’re not just working faster—they’re working smarter.

But limitless isn’t just about what AI can do. It’s about what customers can become when they trust their information is secure, governed, and accessible. That’s why information management is the foundation of the limitless digital workforce. When data is centralized, connected, and protected, AI can be applied with confidence. Insights flow freely. Decisions get sharper. And transformation becomes inevitable.

The numbers back it up. According to recent research[i], 77% of organizations are already using AI in some form—and those with mature implementations are seeing measurable gains in customer experience, IT performance, and productivity. These early adopters aren’t just ahead of the curve—they’re redefining it.

Create the digital knowledge worker

So what does “limitless” mean for your business?

It means reimagining your workforce—not as a collection of roles, but as a dynamic ecosystem of human and digital collaborators. It means giving every department—from sales and support to HR and finance—the tools to move faster, think bigger, and deliver more. It means turning information into action, and action into advantage.

It means your company, your potential—limitless.

At OpenText, we’ve spent over 35 years building the digital platform for knowledge workers. Today, we’re helping our customers create the digital knowledge worker of the future. Because we believe technology should always elevate human potential. And we believe the future of work isn’t just digital—it’s limitless.

[i] Foundry MarketPlace survey commissioned by OpenText, Information Management for an AI-Driven Future, June, 2025

Read more blogs from the Limitless series:

Limitless: What it means for productivity

Limitless: What it means for innovation

Limitless: What it means for integration

Limitless: What it means for peace of mind

The post Limitless: What it means for modern customers in an AI-first world appeared first on OpenText Blogs.

OpenText™ Titanium X (CE 25.2) isn’t just a destination, it’s an experience. We have reimagined how knowledge workers across your organization can elevate their productivity by reimagining what they can do with their information.   

Information reimagined

Looking to drive innovation, enhance security, and streamline operations? It’s time to upgrade to Titanium X, the ultimate enterprise solution crafted for tech-savvy leaders and IT professionals ready to take their business to the next level.

• Smarter decisions with AI: Titanium X leverages OpenText™ Aviator and advanced GenAI tools, giving your team the power to automate repetitive tasks with ease (think 120+ AI agents) and focus on what truly matters—strategic, high-impact decisions. With AI-driven insights and optimized workflows, your enterprise gains productivity and efficiency like never before.
• Cloud performance, elevated: Why choose between private or multicloud? Titanium X supports seamless SaaS and hybrid-cloud operations, enabling instant, secure integrations across platforms. Its ready-to-use connectors fuel innovation, helping your business achieve more, faster.
• Next-level security: Don’t just manage threats, outsmart them. Titanium X offers real-time threat detection and unparalleled data protection, keeping your enterprise both compliant and secure. Built for global regulations, it ensures the highest level of trust without compromising flexibility.

Knowledge reimagined

Is your business stuck on legacy systems? It’s time for an upgrade. Titanium X of OpenText™ Content Cloud is here to revolutionize your operations with enhanced capabilities, seamless integrations, and cutting-edge security.

• NextGen efficiency: Legacy systems can’t keep up with today’s demands. With Titanium X of OpenText Content Management, you’ll experience 80 percent faster workflows and 10 times faster content retrieval, thanks to AI-powered document workflows and automation. Time to say goodbye to manual processes.
• Cloud freedom, simplified: Tired of data silos and IT headaches? Titanium X offers multi-cloud flexibility and centralized control, providing 10 times greater reliability in the cloud, while cutting costs and speeding deployment. Adopt the cloud model that suits your business without the chaos.
• Seamlessly connected apps: No more toggling between apps! Titanium X syncs effortlessly with tools like Microsoft 365, Salesforce, and SAP, driving 350 percent higher employee productivity.
• Enhanced user experiences: Outdated, clunky interfaces? Not with Titanium X. Expect personalized, intuitive designs tailored for team roles and realize savings up to $5M.
• All-around modern security: Don’t play with fire—upgrade to next-gen security like zero- trust architecture and adaptive protocols. Stay secure, everywhere.

Conversations reimagined

Are legacy systems holding your customer success and marketing teams back? If you're stuck with manual processes, clunky integrations, or outdated compliance workflows, it’s time to level up with Titanium X of OpenText™ Experience Cloud for your customer communications.

• Reduce manual tasks: With Titanium X you can improve content workflows by 83 percent, cut asset search time by 96 percent, and get your content to market faster. Spend less time on repetitive tasks and more time achieving results.
• Cloud-native scalability: Titanium X drives 40 percent faster revenue growth with unbeatable scalability, cloud provisioning, and lower infrastructure costs. Modernize customer success with scalable and affordable communications and messaging.
• Seamless integrations: Say goodbye to compatibility headaches. Pre-built integrations (Salesforce®, SAP®, Microsoft SharePoint®, and more) with CPaaS deliver greater efficiency than ever before.
• Ironclad compliance: Stay protected with automated compliance for HIPAA, PCI DSS, and more. OpenText™ Experience Cloud reduces compliance and accelerates audit reporting by 90 percent.

Security reimagined

Cyber threats are evolving, and traditional security measures just can’t keep up. Titanium X of OpenText™ Cybersecurity Cloud isn’t just an upgrade—it’s a game changer for security operations teams. Here’s why:

• Faster threat detection and response: Manual threat detection is slow and resource-heavy. Titanium X leverages autonomous AI-driven tools for 5 times faster threat detection. With faster insights you can tackle attacks before they escalate.
• Simplified security management: Managing multiple tools across hybrid and cloud environments is inefficient and risky. Titanium X offers seamless integration with a unified interface, reducing security management complexity by 50 percent. It also accelerates incident response by up to 70 percent, because every second counts.
• Streamlined compliance and reporting: Regulatory compliance doesn’t have to be a headache. Titanium X features built-in tools for GDPR, HIPAA, and PCI DSS, streamlining compliance and reporting and driving 65 percent faster audit readiness.
• Greater efficiency: Boost SOC efficiency by up to 30 percent with Titanium X’s hyper-personalized UI that simplifies operations and eliminates the hassle of complex interfaces.

Connections reimagined

Struggling to keep your supply chain running smoothly? Say goodbye to inefficiencies and hello to Titanium X of OpenText™ Business Network Cloud, a game changer for supply chain managers and operations executives. Here’s why Titanium X is a must-have:

• Real-time collaboration: Outdated trading platforms cost time and money. OpenText™ Business Network Cloud enables instant collaboration between suppliers, manufacturers, and logistics providers, streamlining operations for a 317 percent ROI in three short years. Faster disruptions response? Check. Happier customers? Double-check.
• Automated processes: Banish manual data entry forever. OpenText™ Trading Grid integrates seamlessly with leading ERP systems like SAP, Oracle NetSuite, and Microsoft Dynamics™, automating procurement and order processing. Gain 30 percent more productive supply chain teams—because your team’s time is priceless.
• Predictive AI insights: Siloed data? Not anymore. With AI-powered analytics, OpenText™ Trading Grid Command Center accurately forecasts demand and mitigates supplier risks. The result? An 18 percent faster order/product delivery time across the board.
• Compliance made easy: Avoid costly fines for missed regulations. Titanium X simplifies global e-Invoicing and regulatory mandates, with 24/7 e-invoice processing.

CloudOps reimagined

It’s time to bid farewell to inefficiencies and hello to smarter Observability and Service Management with Titanium X. Wondering what’s in it for you? Here are the game-changing benefits that make upgrading a no-brainer:

• Centralized observability: Stop playing hide and seek with issues in your multicloud environments. Titanium X offers 49 percent fewer outages and proactive blind spot elimination.
• AI-powered automation: Why waste hours on repetitive tasks? With a 31 percent decrease of issue resolution time, Titanium X lets you focus on what truly matters—no more error-prone busywork.
• Faster problem resolution: Say goodbye to delays and guesswork! Go from hours to seconds for Mean Time to Resolution (MTTR) with AI-powered tools that simplify troubleshooting.
• Streamlined workflow: Too many tools and too little time? Titanium X cuts the chaos with 30 percent fewer IT tools and streamlined processes, saving you time and headaches.
• Stronger security: Titanium X strengthens your defenses with automated patching and compliance tools. Go from weeks to hours for fixes and greater peace of mind.

Engineering reimagined

Still wrestling with manual processes for DevOps, endless context-switching, or last-minute software production headaches? It’s time to upgrade your software delivery toolchain with Titanium X—a game-changer for developers striving for speed, efficiency, and excellence in their workflows.

• Automate everything: Manual reviews slowing you down? Titanium X of OpenText™ DevOps Cloud automates code quality checks, release approvals, and test coverage with AI-powered insights, so you focus on the work that matters. Enjoy 50 percent faster AI-powered deployments and 75 percent faster test execution.
• Effortless integration: Tired of constant tool-switching? Titanium X offers pre-built integrations and open APIs that seamlessly connect your ecosystem. Skip the hassle of workarounds with 50 percent fewer CI/CD failures.
• Security without bottlenecks: No more scrambling through last-minute audits. OpenText Software Delivery Platform (now available in SaaS) delivers automated security and compliance checks with 95 percent of tests automated.
• Debug smarter, not harder: Finding bugs shouldn’t feel like detective work. Upgrade for AI-driven debugging and find the root cause in seconds, not hours.

Decisions reimagined

Facing sluggish data processing, spiraling costs, or inefficient workflows? It might be time to ditch the old system and upgrade to Titanium X of OpenText™ Analytics Cloud—the AI-powered solution that promises speed, scalability, and security like never before.

• Unparalleled performance: Titanium X of OpenText Analytics Cloud doesn’t just perform—it accelerates. Experience up to 50 percent faster queries with AI-optimized indexing and 40 percent downtime reduction. Say goodbye to delayed insights and hello to data-driven decisions at lightning speed.
• Cost efficiency meets scalability: Cut costs smarter, not harder. With Titanium X of OpenText Analytics Cloud, enjoy 70 percent archive retrieval reduction. Bring customer apps to market 35 percent faster.
• Game-changing automation: Streamline your workflows with AI-driven automation. Titanium X of OpenText Analytics Cloud reduces manual data preparation, while no-code ML deployment saves time and effort with models that learn and adapt faster.
• Rock-solid security: Protect what matters most. With enterprise-grade encryption, zero-trust architecture, and real-time threat detection, your data stays secure. Reduce breaches and save on the average $4.45M those incidents cost companies.

Are you ready?

Experience the Titanium X difference today. Whether you’re looking to automate processes, strengthen security, or employ smart AI, upgrade to Titanium X to accelerate your journey.

Additional resources:

• Check out Titanium X guided tours and demos 
• Don’t get left behind. We make modernizing easy. Contact us to help plan your upgrade
• Need help upgrading?  OpenText Professional Services can help
• Want to see more? Schedule a demo

The post Experience OpenText Titanium X (CE 25.2) appeared first on OpenText Blogs.

Falling behind in the AI race? Slow innovation, siloed data, and disjointed AI adoption could be holding your business back.

OpenText™ Aviator solves these challenges with enterprise-wide AI adoption, unified data management, and secure integration. Its full-stack AI architecture delivers automation, decision-making insights, and workflows deeply embedded into your existing systems. Better AI starts with better information management—empower your business to solve complex problems faster and more accurately. Don’t settle for fragmented solutions; upgrade to OpenText Titanium X with Aviator today and stay ahead.

Productivity hacks for IT leaders

Upgrading to Titanium X is the smart move for enterprises struggling with slow decision-making and fragmented data. Powered by OpenText™ Aviator, Titanium X streamlines AI adoption, delivering insights up to 3X faster and accelerating data retrieval. Say goodbye to data duplication and sky-high storage costs with zero-copy architecture, which slashes cloud expenses.

OpenText’s application integration framework ensures seamless workflows across your major applications such as ERP, CRM, IT operations, security, and content management. This framework enables seamless data flow across Amazon Web Services (AWS), Microsoft® Azure, Google Cloud, and private cloud environments with multicloud interoperability. These pre-built connectors reduce cloud migration time and costs by minimizing or even eliminating custom integrations or clunky workarounds.

Supercharge your day with these productivity hacks. Combine AI adoption with smarter tools like OpenText™ Aviator to unify fragmented data and cut decision-making times. Breaking down data silos through data unification not only trims inefficiencies but also saves significantly on cloud storage costs! Seeking seamlessly multi-cloud environments and stress-free workflows? Use AI to find content faster—it’s like having a personal assistant for your entire enterprise. Boost productivity by streamlining operations, because working smart always beats working hard. Start adopting AI-driven solutions today!

Titanium X enables IT leaders with flexibility and efficiency. Upgrade today to optimize costs, enhance productivity, and unlock the future of enterprise AI.

Productivity hacks for business leaders seeking AI automation

Is your business bogged down by inefficiencies and rising operational costs? Titanium X is your solution. With AI-powered automation, Titanium X streamlines workflows, slashes costs, and improves query speed by 50 percent through real-time analytics. Say goodbye to manual interventions and hello to predictive insights for smarter planning. Titanium X helps you scale effortlessly, meet competitive pressures, and launch products twice as fast.

Streamline your processes with AI-powered workflow automation. By cutting redundant tasks, you can reduce operational costs while skyrocketing productivity by 80 percent faster workflows. With tools that unify data and provide real-time insights, speed-to-market becomes 35 percent faster, giving you a competitive edge. Say goodbye to inefficiency and hello to seamless operations powered by predictive analytics. Whether scaling up or paring down, workflow automation ensures agility and maximum efficiency.

Don't just keep up—lead the way in innovation and efficiency! Upgrade your operations with Titanium X today and see the results for yourself.

Productivity hacks to for security and compliance leaders

Struggling with data breaches, compliance headaches, or elusive threat detection? It’s time to upgrade to Titanium X. Seamless compliance automation with built-in tools simplifies adherence to regulations like GDPR and HIPAA. Boost productivity with compliance automation.

With Titanium X, you can monitor data security and identify anomalies in real time with OpenText™ Cybersecurity Cloud. End-to-end encryption and role-based access control ensure sensitive data stays protected, reducing exposure to breaches. Plus, automated compliance tools simplify audit reporting, supporting up to 65 percent faster audit response time. Align with industry standards, stay compliant, and focus on what truly matters—growing your business. Transform your security processes today and identify threats up to 5x faster with smarter solutions.

With AI-powered threat detection you can identify anomalies in real time and reduce response times by as much as 70 percent. Protect sensitive data with end-to-end encryption and advanced role-based access control (RBAC). Keep your team stress-free.

Productivity hacks for developers and data scientists

Struggling with data accessibility that’s slowing down your AI model training? Titanium X revolutionizes enterprise AI by providing faster access to datasets through AI-enhanced search, cutting down integration times with a unified API architecture, and optimizing cloud-native scalability to eliminate performance bottlenecks. With built-in governance controls, you’ll also ensure responsible AI development, improving data quality and model accuracy. Titanium X helps accelerate AI innovation, delivering faster model training and boosting efficiency dramatically.

Boost productivity with AI scalability and better data accessibility. Overcome data accessibility challenges, optimize data retrieval, and reduce integration complexities with unified, API-driven architectures. Unlock AI scalability at an enterprise level without performance trade-offs, ensuring models process datasets faster and more accurately. The result? Fifty percent faster AI deployments, 30 percent less defects, and 50 percent fewer failures—all while improving model accuracy. With scalable, cloud-native solutions, you’ll simplify operations and set a new productivity benchmark. It’s time to bridge the gap between data and efficiency.

Stop letting data challenges hold you back—upgrade to Titanium X and unlock your enterprise AI's true potential today!

Experience the Titanium X difference today. Whether you’re looking to automate processes, strengthen security, or employ smart AI, upgrading to Titanium X will accelerate your journey.

• Check out Titanium X guided tours and demos 
• Don’t get left behind. We make modernizing easy. Contact us to help plan your upgrade
• Need help upgrading?  OpenText Professional Services can help
• Want to see more? Schedule a demo 

The post Productivity hacks with OpenText Titanium X (CE 25.2)—why it matters appeared first on OpenText Blogs.

Software upgrades. We all know about them, but how often do we actually stop to consider why they’re so important? For IT professionals, security professionals, and software developers, staying on top of upgrades isn’t just helpful—it’s essential.

Upgrades can be your secret weapon for better systems, stronger security, and seamless operations. Here’s how:

1. Security you can rely on

Picture this: you’re working with outdated software, and one major vulnerability gets exploited. Instant chaos. Keeping your software up to date helps you avoid this nightmare.

• Mitigation of vulnerabilities: Software upgrades ensure that known security flaws are patched, keeping attackers at bay. Still running on outdated code? Think of it as leaving your front door unlocked.
• Swift incident response: Newer versions help teams respond faster to security threats, whether it’s detecting breaches or mitigating damage. Updated tools, updated peace of mind.

If you’re in charge of guarding sensitive data, don’t sleep on upgrades—they’re your first layer of defense.

2. Top-tier performance

Do you enjoy sluggish software weighing you down? (Spoiler alert: you don’t.) That’s why performance improvement is one of the most immediate benefits of upgrading.

• Enhanced functionality: Upgraded software often comes packed with new features and refinements, making your job easier and your tools more effective.
• Optimized operations: Fewer bugs mean smoother operations—no more wasting your morning troubleshooting why your system suddenly decided to break.

When your software performs better, so do you. It’s as simple as that.

3. Keeping compatible and adopting innovation

Tech is evolving faster than ever, and outdated software makes you that one person still trying to use a flip phone (it’s not cute).

• System integration: Upgrades support better compatibility with your other tools, ensuring everything works in harmony.
• New standards and features: From optimizing automation to supporting industry-specific protocols, current software helps you stay ahead. Don’t just ride the wave—be the one creating it.

4. Compliance and technical debt factors

Nobody likes dealing with legal headaches or unnecessary expenses, and staying current with your software eliminates these risks.

• Regulatory requirements: By upgrading, you’re keeping up with industry regulations, safeguarding against hefty fines or penalties. Think data privacy or licensing compliance.
• Reducing technical debt: Regular updates simplify maintenance, prevent downtime, and reduce long-term costs. Your future self will thank you.

Wrapping it up

Software upgrades aren’t just chores you can push to next week’s to-do list—they’re a foundational piece of maintaining secure, efficient, and innovative workflows. Whether you’re securing your organization, streamlining performance, or meeting industry standards, keeping your software updated means you’re always one step ahead of the competition.

Want to transform how your team handles upgrades? Start adopting a proactive approach today—because the business world doesn’t wait for outdated systems.

Stay current. Stay powerful. Stay relevant.

• Check out Titanium X guided tours and demos 
• Don’t get left behind. We make modernizing easy. Contact us to help plan your upgrade
• Need help upgrading?  OpenText Professional Services can help
• Want to see more? Schedule a demo 

The post Upgrade to OpenText Titanium X – why you should care appeared first on OpenText Blogs.

Second in a series of blogs about private cloud

When it comes to choosing the best cloud solution for your business, there’s no such thing as “one size fits all.” Yet many enterprises find themselves juggling with the complexity of public clouds or dealing with the limitations of on-premises solutions.

Enter OpenText™ Private Cloud, the sweet spot for businesses looking for scalable, secure, and efficient cloud infrastructure tailored to your unique needs.

Whether you’re an enterprise IT professional, cloud architect, or business leader seeking innovative cloud solutions, this blog outlines why OpenText Private Cloud, powered by the OpenText Cloud Operating Framework, ticks all the right boxes.

Before we dig into specifics, let's answer the question:  What is a private cloud? It’s a dedicated cloud environment tailored exclusively for a single organization. Unlike public clouds, you don’t share resources with other organizations, giving you greater control over your data, security, and infrastructure. For businesses that deal with critical workloads or require complex cloud operations, private clouds offer the best of all worlds.

Why choose OpenText for private cloud services? Simply put, OpenText takes private cloud to a whole new level—combining cutting-edge architecture with in-depth customization to meet your business needs.

The OpenText Private Cloud difference

Here’s how OpenText differentiates itself from other private cloud solutions:

1.  Industry-leading data management

Enjoy world-class enterprise data management tools that ensure your information is organized, secure, and accessible at all times. OpenText solutions help you turn data into insights, so you can make smarter decisions, faster.

2. Scalability on demand

The biggest driver of cloud adoption? Scalability—and OpenText goes above and beyond.
Thanks to the OpenText Cloud Operating Framework, your business can handle unpredictable workloads and spontaneously adapt to unforeseen demand highs or lows. Say goodbye to over-engineered solutions and hello to flexibility.

• Vertical scalability: Boost computing power when your workloads need it most.
• Horizontal scalability: Add more clusters on demand to support additional workloads.

Whether you're running a global enterprise or starting small, OpenText ensures your cloud infrastructure evolves with your needs.

Quick tip: If you’re searching for “scalable cloud solutions,” stop right here—OpenText is your match!

3. Unparalleled security

Data breaches and cyberattacks are nightmares for enterprises. But with OpenText Private Cloud, your data is fortified with multi-layered security measures designed to keep your systems safe.

OpenText incorporates the following security features into its architecture:

• Advanced identity and access management (IAM) to minimize unauthorized access.
• End-to-end encryption for safeguarding sensitive information.
• Real-time threat detection and monitoring.

Plus, our compliance with global security standards such as ISO 27001 offers peace of mind for even the most risk-averse organizations. With OpenText, your cloud is as secure as a vault.

4. Reliability you can count on

Downtime in cloud operations can spell disaster for organizations reliant on digital infrastructure. OpenText Private Cloud is designed to provide uninterrupted reliability.

• Resiliency: Built with redundancy in mind, OpenText ensures there are no single points of failure. From zonal redundancy to geo-replication, your services continue running even during unexpected outages.
• Recoverability: With swift recovery time objectives (RTOs) and recovery point objectives (RPOs), OpenText minimizes service disruption in the rare event of a failure.

This means you can trust your critical workloads are secure, recoverable, and operational when it matters most. Because, as we say, downtime isn’t just downtime—it impacts your business.

5. Performance efficiency for high-stakes operations

Efficiency is the backbone of any successful cloud deployment, and OpenText ensures that resources are optimized to meet your evolving needs.

Here’s what performance efficiency looks like with OpenText Private Cloud:

• Right-sized deployments: Tailored provisioning of cloud resources to avoid overspending while meeting performance goals.
• Global reach: Deploy services across multiple regions for low latency and better user experiences.
• Advanced tech adoption: Stay ahead with seamless integration of AI-powered tools and cutting-edge technologies.

OpenText ensures your systems not only perform optimally but do so at a cost that makes business sense.

6. Cost optimization at its core

The reality of cloud computing? Costs can spiral out of control—fast. Transitioning from a traditional on-premises model to OpenText Private Cloud helps reduce operational costs significantly. By eliminating expenses related to maintaining physical servers, updating legacy systems, and paying for unused resources, enterprises can save 30–40% on IT costs.

OpenText’s CloudOps practices ensure businesses stay on top of spending without compromising performance.
Here’s how OpenText helps you save:

• Optimal use of committed use discounts (CUDs) with hyperscaler partners.
• Real-time spend tracking and attribution to understand ROI.
• Continuous monitoring and analysis to eliminate idle resources and optimize costs.

With OpenText, your private cloud operates as efficiently as your business runs.

7. Faster time to market

Agility equals money. OpenText Private Cloud accelerates your readiness to launch new products or services by enabling rapid provisioning of resources and reducing lengthy approval cycles.

8. Continuous innovation

With OpenText’s regular updates and upgrades, businesses never fall behind the curve. Access to cutting-edge tools empowers organizations to innovate continuously and remain competitive.

Why choose private cloud over public cloud?

Why choose private cloud over public cloud?

While public clouds typically get all the attention, private clouds bring unmatched control and customization to the table. Here’s how OpenText Private Cloud outshines public cloud solutions:

For enterprises with unique workloads, regulatory demands, or sensitive data processing, a private cloud with OpenText isn’t just the better choice—it’s the right choice.

The OpenText Cloud Operating Framework advantage

At the core of OpenText’s private cloud offering is the Cloud Operating Framework—a robust foundation enabling seamless automation, change management, and operations. Here’s what makes the OpenText framework a game-changer:

• Change management ensures that all changes are tracked, logged, and managed to minimize errors.
• Automation decreases manual intervention via scripting, rules logic, and processes—speeding up deployment and updates.

This framework simplifies complexity, ensuring your business benefits from private cloud resources without added operational headaches.

OpenText Private Cloud success story

 A financial institution that leveraged OpenText’s private cloud to revolutionize its operations saw the following results:

• Achieved 99.9% uptime
• Saved 35% in annual IT expenses
• Enhanced data security with compliance protocols like GDPR

Choose OpenText Private Cloud for your business

If scalability, security, reliability, performance, and cost efficiency are your priorities, OpenText Private Cloud is the solution for you. Built to adapt to your business’s unique needs, OpenText offers enterprise-grade features without the trade-offs of traditional cloud solutions.

By leveraging the OpenText Cloud Operating Framework, you’re equipping your organization with tools to thrive in today’s competitive environment. Don’t just take our word for it—experience the benefits firsthand. Join countless enterprises and elevate your cloud strategy with OpenText.

Discover why OpenText Private Cloud is the future.
 
Read additional blogs in the series about private cloud:

• Looking for a no-compromise cloud solution?
• OpenText Titanium X in the OpenText Private Cloud

The post OpenText Private Cloud:  The right choice for your business appeared first on OpenText Blogs.

First in a series of blogs about private cloud

Welcome to the era of cloud dominance, where businesses are increasingly leveraging cloud solutions to innovate, streamline operations, and stay ahead of the curve. But while the cloud offers game-changing opportunities, not all cloud solutions are created equal. One particular model has been winning the hearts of IT professionals globally—the private cloud. And when you combine private cloud with the industry-leading features of OpenText™, you get a powerhouse solution for data management, security, and business transformation.

Curious about why the private cloud might be the key to unlocking your organization’s potential? Stick around as we break down the advantages, value, and ROI of private cloud.

What is a private cloud?

First, some basics. A private cloud provides a dedicated, single-tenant environment, giving companies full control over their data, infrastructure, and resources. Unlike public clouds, where services are shared among multiple tenants, private clouds are designed for exclusive use by a single organization.

Private clouds offer the perfect mix of cloud benefits—agility, scalability, and cost savings—without compromising data privacy or security. These environments are often the go-to choice for industries like healthcare, finance, and government, where sensitive data protection is paramount.

Why private cloud is the right choice

With so many cloud deployment models out there, why should IT professionals and enterprises favor private clouds? Here’s why a private cloud could be your ticket to success:

1. Unmatched security and data privacy

No one wants to deal with a data breach, and private clouds minimize that risk. With dedicated infrastructure, companies have greater control over who can access their data and how it’s stored. Unlike public cloud solutions, the private cloud provides robust safeguards for sensitive information, which is why compliance-heavy industries like healthcare and banking rely on it.

2. Total customization

Every organization has unique needs. A private cloud offers full customization of the software stack, applications, and security protocols. Whether you’re integrating with CRM tools, ERP systems, or proprietary platforms, private clouds adapt to meet your specific requirements.

3. Scalability on your terms

While scalability is often associated with public cloud environments, private clouds deliver the same flexibility—just with an added benefit of control. Scale up or down based on your business needs without worrying about sharing resources with another organization.

4. Better performance

Public cloud performance can be unpredictable due to resource-sharing and congestion. Private clouds eliminate this issue, ensuring consistent, high-speed performance. Mission-critical workloads will never compete for resources with other tenants in a private environment.

5. Long-term cost optimization

While private clouds may have a higher initial deployment cost, they often deliver better ROI over time. With reduced security risks, fewer operational disruptions, and tailored infrastructure, IT professionals can optimize budget allocation and avoid overspending.

With OpenText’s regular updates and upgrades, businesses never fall behind the curve. Access to cutting-edge tools empowers organizations to innovate continuously and remain competitive.

OpenText Private Cloud

Private cloud solutions like OpenText Private Cloud combine the benefits of dynamic cloud functionality with the robust security required by modern enterprises. From accelerating data management processes to optimizing budgets, OpenText Private Cloud offers a full stack of tools for IT professionals ready to seize the moment.

Looking to take the next step in your digital transformation? Explore the power of OpenText Private Cloud and start experiencing the benefits of smarter, more secure cloud solutions.

Read additional blogs in the series:

• Why OpenText Private Cloud is the right choice for your business
• OpenText Titanium X in the OpenText Private Cloud

The post Looking for a no-compromise cloud solution? appeared first on OpenText Blogs.

Over the last few decades OpenText has been the leader in information management software. Along the way we’ve acquired many companies and brands that have expanded our mission and purpose to accelerate how information management can elevate us all to be our best.  

Over time, our product names have become more varied and less reflective of our advancements in cloud, security, and AI as the next innovation frontiers of information management.  

Today we’re announcing a significant milestone in simplicity with the rebranding of our software product names. This isn’t just a cosmetic change; it’s a strategic, customer-centric evolution designed to reflect the innovation at the heart of our solutions.

Why rebrand?

With an expansive portfolio, our existing product nomenclature missed the opportunity to convey how our products work together to fit customer needs. Rebranding offers us the opportunity to:

Improve clarity: Clear, intuitive, descriptive product names help customers and partners quickly understand what each solution offers.

Strengthen consistency: Similar naming architectures across our product portfolio reinforces the value that the OpenText brand delivers.

Enhance understanding: Deliberate sub-brands (Core, Aviator, Thrust) that align to advancements in SaaS, AI, and APIs across our business units and products help our customers easily associate and understand the value they receive from our products.

The rebranding process

Rebranding doesn’t happen overnight and isn’t something to take lightly. We went through a thoughtful and collaborative process to ensure the new product names reflect not only their purpose but also our broader mission and values. Here’s a glimpse into how we approached it:

Customer-centered insight: We gathered feedback from customers to understand how they perceive our products and what naming conventions would make their experience clearer.

Internal collaboration: Our teams across product development, marketing, and sales worked together to create names that resonate internally and externally.

Testing and validation: We tested various naming options with key stakeholders and refined them based on input to ensure alignment with market expectations.

What’s changing?

While the core functionality and support of our products remain the same, the new names are designed to make it easier to identify the right solutions for you. Each name has been carefully crafted to highlight the product’s primary function and the value it delivers.

For example:

• Extended ECM will now be called OpenText™ Content Management, emphasizing enhanced efficiency and operational excellence.
• Service Management Automation X (SMAX)becomes OpenText™ Service Management, aligning it with IT service management (ITSM) markets.

This consistent naming convention ties our offerings together under a unified framework, making it easier for customers to navigate our product ecosystem.

What does this mean for you?

For our existing customers, the transition will be seamless. There will be no disruption to your services or the way you use our products. What you will notice are the new names appearing on our website, in our documentation, and marketing materials, and within the product user interfaces. Our support portals and communities are being refreshed with the new names as well. Please know our team is ready to assist with any questions during this transition. For new customers, understanding our portfolio and how our products work together will be easy.

Looking ahead

This rebranding effort is more than a name change; it’s a commitment to clarity, consistency, and continuous improvement. As we move forward, we remain dedicated to delivering innovative solutions that meet your evolving needs.

Thank you for being part of our journey. We’re excited about this new chapter and look forward to continuing to serve you with even greater focus and purpose.

For more details and a list of products being renamed, visit our webpage.

Explore our portfolio of solutions:

• Analytics Cloud
• Business Network Cloud
• Content Cloud
• Cybersecurity Cloud
• DevOps Cloud
• Experience Cloud
• IT Operations Cloud

The post A new era of connection at OpenText appeared first on OpenText Blogs.

The world of software engineering has never been more dynamic—or more challenging. With the rise of DevOps and now DevSecOps, modern software development is evolving at insane speeds. But as exciting as fast delivery and automation sound, they introduce new obstacles that demand smarter solutions. Enter DevSecOps, the hybrid hero that merges development, security, and operations into one cohesive powerhouse.

This blog explores how DevSecOps is shaping the next era of application quality and why investing in it is worth your time (and sanity). Buckle up—this isn’t your typical crash course.

Challenges facing today's software engineers

Software development is a thrilling mix of creativity, engineering, and pure problem-solving. But nobody said it’s easy. Today’s engineering teams face hurdles in scaling, maintaining speed, and keeping security airtight. Here’s the breakdown:

Scaling - Picture your small DevOps pipeline handling ten developers, a healthy handful of code commits, and manageable deployments. Now, imagine doubling your team. Then double it again. Scaling makes codebases balloon, deployments skyrocket, and pipelines enter stress-mode. The faster you grow, the bigger the cracks become—unless your system evolves with your team. 
 
Security - Fast-moving DevOps pipelines are like speeding trains—they need constant monitoring to ensure nothing derails. With accelerated release cycles, the chance of vulnerabilities sneaking into production increases. DevSecOps is the marshal keeping security baked into the process instead of tossed in as an afterthought.
 
Speed - Speed is every DevOps team’s favorite buzzword. Production-ready at lightning speed? Yes, please. But rushing can sabotage quality unless it’s countered with solid automation, continuous integration, and collaboration. DevSecOps turbocharges velocity without sacrificing application quality by leveraging processes that are fast, reliable, and absolutely genius—including AI-powered testing and feedback loops.

The AI effect on DevSecOps

Artificial Intelligence is everywhere, and while it’s sparking innovation, it’s also supercharging complexity. Developers now face unique challenges posed by integrating AI into the DevSecOps workflow:

Dev velocity vs. QA capacity: AI-generated code can arrive faster than QA can test it. Does releasing new features mean cutting corners on testing? (Spoiler alert—it shouldn’t.) QA processes must evolve with automated testing tools to keep up with the pace, ensuring quality doesn't fall behind.
 
Testing AI-generated code: Here’s a spicy question for you. If AI generates code, does it need testing? Absolutely. AI doesn’t magically guarantee flawless outputs. Testing ensures it’s doing what it’s supposed to do without surprises.
Beyond functionality, security testing is also crucial. Even AI-written code can introduce vulnerabilities. Why? Because it’s still data-driven—and prone to biased or incomplete training data.

Faster automation tests, longer delays: AI can whip up automated tests in record time, but there’s a catch—execution time increases, delaying feedback. This issue amplifies the importance of refined continuous testing strategies (a strong suit of DevSecOps, by the way). High-speed testing with fast feedback loops is the secret sauce for success here.
 
AI exponential asset generation: From assets to models to simulations, AI is a jack-of-all-trades. However, more assets mean more things to validate. Then there’s the issue of hallucinations—did that AI tool spit out irrelevant or incorrect data? (Hint for teams tackling this issue: focus AI only where it truly excels, while keeping systems in check through robust oversight).

AI’s fit in the workflow: Not every scenario needs AI intervention. Knowing when to involve AI—and when to leave it alone—is critical. DevSecOps shines here, offering guardrails to harness AI responsibly while maintaining robust quality and security.

Why application quality can't be ignored

Failing to prioritize quality in software development isn’t an “oopsie.” It has serious consequences that can make or break a business.

Risks of poor quality

Data breaches - Hackers exploit weak links, exposing sensitive data, ruining reputations, and slapping companies with legal headaches.
Regulatory fines - Whether it’s GDPR, SOX, or CCPA, compliance failures rack up fines faster than you can say “oops.”

Rewards of robust quality

Enhanced security - Strong application quality acts as a digital moat, deterring security threats and safeguarding your software kingdom.
Customer trust - When apps are flawless and secure, customers stick around. Trust builds loyalty, and loyalty builds your bottom line.
Regulatory compliance - Meeting strict standards isn’t optional anymore—it’s mandatory. High-quality applications make compliance simpler.

Building trust isn’t just a warm-and-fuzzy goal—it’s a business necessity. Customers, partners, and organizations place their bets on companies with unwavering reliability, performance, and security. DevSecOps gives your software wings to hit all three.

How OpenText DevSecOps changes the game

If you’re ready to elevate your software development game, OpenText DevSecOps may just be your knight in shining automation armor. Here’s why we stand out in the crowded world of DevOps tools:

Faster, safer, smarter software delivery - Accelerate production without releasing error-prone features by leveraging automated CI/CD pipelines.
Real-time actionable insights - Get the insights you need to make smarter data-driven decisions in real time.
Toolchain integration - Already have a DevOps toolkit? No problem—OpenText DevSecOps integrates seamlessly with your current stack.
Automated security and compliance - Protect your software supply chain with automated compliance checks that ensure peace of mind across the SDLC.
Intelligent governance and risk management - Stay ahead of regulations while proactively managing security risks. It’s compliance made stress-free.

DevSecOps is the future of application quality

If DevOps transformed software development, DevSecOps is here to perfect it. Blending development, security, and operations into one cohesive powerhouse ensures stronger applications, faster deliveries, and a safer digital ecosystem—while giving everyone peace of mind.

For businesses looking to stay ahead in today’s cutthroat market, ignoring DevSecOps isn’t an option. It’s become the new standard.
DevSecOps isn’t hype—it’s here to enhance app quality, empower teams, and build customer trust. Eager to level up your DevSecOps game? Get started with OpenText DevSecOps Solutions for smarter, faster, and more secure software delivery.

The post The new wave of application quality appeared first on OpenText Blogs.

Managing a corporate help desk isn’t as simple as it might sound. Too many tools, too many help desks, and an overwhelming number of support tickets are the reality for many organizations today. Combine that with outdated data archives and limited self-service options and you have a perfect storm of inefficiency. The result? A high volume of complaints, frustrated employees, and overworked service teams.

Enter OpenText™ Service Management, a robust solution that simplifies operations and elevates employee experiences. With a single, AI-powered help desk for IT, HR, supply chain, facilities, and more, OpenText Service Management transforms how organizations address support needs while ensuring seamless experiences for employees.

The need for better help desks

Picture this scenario:

• HR struggles with responding to repetitive inquiries because employees can’t find policy information buried in the intranet.
• IT spends 30% of its time resetting passwords instead of focusing on pushing innovation forward.
• Employees submit support tickets across fragmented systems, leading to low-resolution rates and frustration.

It's not hard to see why many organizations suffer from operational bottlenecks. Employees want fast, intuitive solutions, while businesses seek ways to stay efficient without adding more staff. A fragmented system falls short of meeting these expectations.

That’s where the Corporate Help Desk powered by OpenText Service Management saves the day.

A single help desk for all departments

The OpenText Service Management platform consolidates support functions across the organization into one unified help desk. Whether it’s IT, HR, supply chain, or facilities, employees get answers in one place—no endless emailing or bouncing between platforms.

For example, employees can:

• Ask HR-related questions like "What is our parental leave policy?"
• Request facilities services like "How can I get a replacement badge for building access?"
• Resolve IT issues like "How do I reset my password?"

The integration of an AI-powered assistant into the system streamlines these inquiries further, making tasks such as ticket submissions and FAQs effortless to resolve.

Advantages of a unified help desk

Why should your organization consider a single help desk model? Here’s what you stand to gain:

1. Workflow streamlining A single platform creates a more efficient workflow by reducing complexity and automating repetitive tasks. Departments no longer rely on disparate systems, ensuring quicker resolution of issues.

2. AI-powered self-service Think of AI as your company’s super-efficient assistant. Employees can interact with AI to find quick solutions for frequently asked questions—no human intervention needed. From looking up a benefits policy to resetting a password, AI handles routine queries, leaving human agents to focus on higher-value tasks.

3. Centralized data access Forget digging through outdated archives. With OpenText Service Management, all necessary documents, policies, and procedures are easily searchable and accessible, empowering employees to find what they need in minutes.

4. Reduced workload for agents With AI covering repetitive tasks, service agents can give their full attention to more complex and sensitive queries. This results in faster response times and more personalized assistance when employees need to speak with a human.

Real-life success stories

Need proof that OpenText Service Management works? Here’s how OpenText is using OpenText Services Management to reap the benefits:

HR use case

Andrea, an HR manager at OpenText, shares her experience:

• Promoting self-service – "Employees often don’t instinctively go to the company intranet for answers. With OpenText Services Management, we direct them to specific content based on their questions. This leads to fewer HR tickets and empowers employees to find answers themselves."
• Improving transactions – "Our annual wellness reimbursement process, for example, required employees to email forms manually, leading to back-and-forth confusion. Now employees submit directly in the system with structured fields, minimizing errors and reducing processing delays."
• End-to-end HR support – "We handle all inquiries from onboarding to retirement using OpenText Service Management’s ticketing functionality—streamlining our services for more than 22,000 employees."

IT use case

Stephanie, IT manager, highlights IT improvements:

• Simplifying password resets – "Password resets previously accounted for 30% of our total support volume. With OpenText Service Management, employees are efficiently guided to self-service options, drastically reducing IT intervention."
• Real-time metrics for decision making – "We’ve eliminated the need for full-time employees dedicated to generating manual performance reports. OpenText Service Management’s dashboards provide real-time visibility into service metrics like ticket categories and aging tickets. It saves us time and money."

Business benefits you can't ignore

The impact of implementing a unified help desk isn’t just functional—it’s financial.

• Cost savings: OpenText Service Management has allowed OpenText’s IT Service Desk to reduce staffing by 25%, translating to significant cost efficiencies for the organization.
• Higher productivity: HR ticket volumes dropped dramatically as more employees adopted self-service. Team members now focus on complex cases, delivering faster resolutions and better support.
• Data-driven decisions: Real-time dashboards eliminate the guesswork. Accurate data lays a solid foundation for strategic decisions.

Give employees their channel of choice

Modern employees, especially Millennials and Gen Zs, prefer self-service over calling a service desk. They want answers right now, on their terms. OpenText Service Management’s mobile and desktop interfaces provide an intuitive experience that meets employees where they are—ensuring they feel supported no matter the time or location.

That said, the human touch hasn’t disappeared. For sensitive or complicated matters, HR representatives and IT agents can step in to offer personalized support.

Transform employee experiences

Ultimately, the success of any corporate help desk lies in how it supports and empowers employees. With OpenText Service Management, your organization can bridge the gap between operational efficiency and an outstanding employee experience.

When your operations teams—HR, IT, supply chain, and facilities—have access to the right tools, they can elevate their day-to-day work. And when employees have faster support and greater autonomy, they’re more satisfied and productive.

Are you ready to transform your help desk experience? Learn how OpenText Service Management can revolutionize your operations today.

The post Revolutionizing corporate help-desk management appeared first on OpenText Blogs.

Today, integrating technology into supply chain management isn’t just a nice-to-have—it’s a necessity. Whether you're sourcing materials for an EV battery, authenticating luxury sneakers, or ensuring the quality of a high-end water cooler, digital tools can streamline your operations, reduce errors, and protect your brand reputation.

The good news? Building customized applications to tackle supply chain challenges is easier than you think, even for complex systems.

By harnessing the power of application development and API integration, you can create targeted, user-friendly tools designed to solve specific supply chain problems. This blog will walk you through key concepts like sharing data seamlessly, building efficient applications, and solving supply chain issues, all while leveraging real-world examples from a powerful API toolset.

Invest in application development for supply chain

Supply chain management is a complex beast—diverse datasets, multiple stakeholders, and high risks all converge in one ecosystem. But with the right tools, you can tame it. By building a custom application, businesses can:

Improve operational efficiency and accuracy.
Provide end-users with easy-to-use interfaces, reducing training needs.
Gain unparalleled insights into their operations and consumer confidence.

Whether you're a supply chain manager, developer, or CIO, applications designed to streamline these processes are increasingly becoming a competitive advantage. And with tools like OpenText Thrust API Services, building these apps is simpler than you’d think.

Step 1: Share data seamlessly

The backbone of any efficient supply chain system is data—tons of it. From purchase orders to quality reports, this data needs to be captured, classified, stored, and retrieved efficiently. However, traditional methods often involve manual entry, which is time-consuming and prone to errors.

This is where intelligent API integration comes in handy. Imagine this scenario:

A material knowledge worker receives a batch of procurement documentation for cobalt, a critical raw material for EV batteries.
Instead of manually processing each document, the knowledge worker uploads them into the custom application. The app uses intelligent capture, information extraction, and translation APIs to handle tasks like:

Classifying documents automatically (e.g., invoices, receipts, quality assessments).
Extracting essential details like batch numbers, timelines, and supplier data.
Translating international documents into the worker's preferred language.

Step 2: Build custom applications for your supply chain

No two supply chains are identical, so why settle for one-size-fits-all software? Custom-built applications allow you to resolve specific bottlenecks within your operations. Through thoughtful UI design and API capabilities, these apps empower your teams to streamline processes.

For example, continuing our EV battery supply chain example, after you’ve ingested all the various documents and metadata is available, you can build an app that leverages AI and OpenText™ Aviator to quickly answer questions like, “Where was the cobalt sourced and refined, and what’s its final purity?” With the heavy lifting done by APIs, knowledge workers can focus on decision making rather than data entry, saving time and reducing errors.

Use cases

In the above example, we solved for proactive supply chain operations management by leveraging intelligent documents management. Designed with Thrust APIs, a custom app can:
Auto-upload, classify, and process documents in the background.
Pre-fill forms with extracted data like batch numbers, cutting down on manual input.
Deliver critical information in seconds so workers can make informed decisions.

In another use case, we can also leverage APIs to drive better traceability and product authenticity management that minimizes fraud.  Authenticity is a growing concern in global markets, especially when dealing with high-value or luxury items. Whether it’s an EV battery or designer sneakers, counterfeits can damage both brand reputation and consumer trust.  Here is how OpenText can help:

A customer scans a product's QR code using OpenText GPAS ,typically via a mobile phone
The app connects with GPAS API and Metadata API to confirm the product’s authenticity and provide details like registration status and origin.

If counterfeit activity is detected (e.g., cloned QR codes), brands can pinpoint the issue and take action.

Step 3: Solve supply chain problems with insights

Having real-time visibility into your supply chain is critical for identifying inefficiencies, mitigating risks, and planning effectively. Customized applications enable brands to tackle these challenges through actionable insights.

The benefits

Fraud detection:  Filter registrations to flag counterfeits and manage authentication easily.  For example, if a single product's QR code is cloned and registered across multiple locations, an app can highlight issues, allowing businesses to deploy investigators to stop revenue leakage.
Predictive analytics: Use integrated AI tools to forecast demand, optimize inventory, and reduce costs. Historical datasets imported into the app can identify trends you might miss and alert you before disruptions occur.
Improved consumer confidence: Enhance trust in your brand bygiving consumers the ability to confirm the authenticity of their purchases. It also reduces the risk of counterfeits circulating in the market, protecting your bottom line.

Key takeaways for developers

Developers play a critical role in leveraging tools like APIs to build robust supply chain applications. Platforms such as OpenText's developer portal offer a wealth of resources, including free trials, sample applications, and documentation to support your project.

To get started:
Visit developer.opentext.com.
Sign up for a free trial to explore APIs like GPAS, Metadata, or Intelligent Capture.
Check out the sample applications to inspire your own custom development.

With just a handful of Thrust APIs, you can build powerful apps that optimize processes, improve efficiency, and add real value to your supply chain operations.

A competitive advantage for CIOs and executives

For CIOs, VPs of Applications, and other executives, adopting custom applications for supply chain management has far-reaching benefits:
Reduced operational costs through automation and enhanced efficiency.
Improved decision-making and agility via real-time insights.
Stronger customer relationships by ensuring authenticity and quality.

By investing in application development, organizations can stay ahead of competitors and position themselves as leaders in their industry.

Wrapping up

Managing a dynamic supply chain requires modern solutions. By leveraging application development and API integration, you can build targeted tools that simplify day-to-day tasks, enhance visibility, and solve systemic challenges. Whether it's handling procurement efficiently, providing authenticity checks, or detecting counterfeits, the possibilities are endless.

The best part? You don’t have to start from scratch. Tools like OpenText’s Thrust API Services empower you to create sophisticated yet user-friendly applications with minimal development effort. Visit the OpenText Developer Portal today to explore how you can revolutionize your supply chain operations.

Increase efficiency and bolster customer confidence. Watch the demo of OpenText™ Thrust API Services to learn how custom applications can help you manage your supply chain.

The post Build easy applications to manage your supply chain appeared first on OpenText Blogs.