This year’s CISO Bootcamp at RSAC 2025 was a powerful reminder that while technology continues to evolve, the heart of cybersecurity remains the same: people and risk management. The role of the CISO (Chief Information Security Officer) is more complex than ever — balancing business alignment, technical oversight, and team leadership in a world of constant change.

Here are the key takeaways that every security leader should reflect on — and how partnering with the right MSSP (Managed Security Service Provider), like OpenText™, can help you stay ahead.

1. The CISO role is about risk, not just technology

The modern CISO is first and foremost a risk manager. The bootcamp emphasized that understanding and articulating risk is more important than knowing every tool in the stack.

If a risk isn’t communicated, it doesn’t exist

Transparency is essential. CISOs must ensure that risks are documented, communicated, and addressed. This is where a strong MSSP can be a game-changer. OpenText’s Risk & Compliance Advisory Services help CISOs identify, assess, and communicate risk in a way that aligns with business priorities.

Are you doing business in the EU? Check out Ensuring compliance with the NIS2 Directive.

2. Simplify and modernize your tech stack

Many organizations are burdened by complex, overlapping security tools. The advice from RSAC was clear: simplify. Focus on outcomes, not tool count.

Whether you’re building from scratch or modernizing, OpenText’s end-to-end Cybersecurity solutions — overseen by our Managed Security Services — can help you streamline operations, reduce noise, and focus on what matters most: protecting your business.

3. Build a team that has your back

Leadership is about people. The best CISOs build teams that are diverse, resilient, and aligned. Some of the most practical advice from the bootcamp included:

• Spend time with your team — take 15 minutes per person regularly.
• Foster a no-ego, no-jerk culture — because culture is everything.
• Diversity means bringing in people from both inside and outside cyber.
• Support your team like family. Recognition should flow to them, not to you.

If your team can meet without you and still move toward the North Star, you’re doing it right

4. Communicate like a business leader

CISOs must be exceptional communicators. That means translating technical risk into business language and aligning with corporate executive priorities.

Yes, we can—but here’s what it takes

This mindset positions the information security team as a business enabler. And when you need to benchmark or prioritize, OpenText’s Risk and Compliance Advisory — including our Security Assessment — can provide the insights and peer comparisons you need to make informed decisions.

5. Cybersecurity in 2025: Still a people problem

Despite the rise of AI and automation, the consensus at RSAC was clear: cybersecurity is still about people. You need a lean, skilled, and trusted team.

Experience is the sum of your failures

That’s why it’s critical to invest in people, not just tools. OpenText’s Managed Extended Detection and Response (MxDR) is designed to augment your internal team, not replace it — giving you access to top-tier talent and 24/7 coverage without the overhead.

6. Justify your headcount with trust and data

Budget constraints are real. To justify your team size, you need:

• Benchmarking – Compare your team structure to industry standards.
• Peer consultation – Talk to other CISOs about how they build out their team and model their security strategies.

But most importantly, you need trust. Build credibility with your CEO and your Board by showing that your team is aligned with business goals and delivering measurable value. OpenText can help you map your program to industry benchmarks and provide the data you need to make your case.

7. Today’s threat landscape: Beyond technology

Cybersecurity is no longer just about firewalls and endpoints. Today’s threats are shaped by:

• Geopolitical tensions
• Third-party risks
• Regulatory pressure
• Human behavior

Attackers in 2025 are targeting your communications, your information, your infrastructure, and are placing backdoors. It’s not a matter of if an incident will happen — it’s when. That’s why OpenText’s Digital Forensics and Incident Response (DFIR) services are so critical.

8. Define the North Star, not the roadmap

As a CISO, your job is to define the vision, not micromanage the execution. The roadmap will change. Threats will evolve. But your North Star — your guiding principles — should remain constant.

Let your team own the roadmap. Empower them to adapt, innovate, and lead. Your role is to remove obstacles, build culture, and keep everyone aligned.

9. Practice, practice, practice

Whether it’s tabletop exercises, red team drills, or communication rehearsals, practice is everything. The more you train, the more confident your team will be when the real thing happens.

OpenText’s Incident Response Simulation drills your team and the entire organization to gain awareness, confidence, and readiness for the inevitable incident.

10. Final thought: who has your back?

The CISO role is demanding, high-stakes, and often lonely. That’s why it’s essential to surround yourself with people—and partners—who support you.

Pick a leadership team that has your back

For many organizations, that includes a trusted MSSP. OpenText Managed Security Services offer a full spectrum of cybersecurity services—from strategic advisory to 24/7 threat detection and response. Whether you’re building a program from scratch or looking to mature your existing capabilities, OpenText has software solutions for SMB and Enterprise as well as the expertise, scale, and commitment to help you succeed.

The modern CISO must be a risk manager, a business enabler, a people leader, a clear communicator, and a visionary. Technology is important—but it’s the last piece of the puzzle. The real work is aligning security with business goals, building strong teams, and leading with empathy and clarity. If you’re a CISO in 2025, remember: It’s still about people. And the right partner makes all the difference.

Explore OpenText Cybersecurity Solutions

Ready to strengthen your cybersecurity program? Discover how OpenText’s end-to-end Cybersecurity Services can help you lead with confidence through our Risk & Compliance Advisory, Digital Forensics and Incident Response (DFIR), and other Cybersecurity Services.

Whether you're building from scratch or maturing your program, OpenText Managed Security Services offers the scale, expertise, and commitment to help you succeed—across SMB and enterprise environments.

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In an era where cyber threats are relentless and constantly evolving, where regulatory and industry requirements keep increasing, and where unstaffed information security roles remain a challenge, businesses cannot afford to rely solely on traditional security measures. The complexity of modern security operations requires a proactive approach—one that ensures round-the-clock protection, augments internal capabilities, and seamlessly integrates with multiple vendor products. This is precisely where Managed Security Services (MSS), SOC-as-a-Service, and Managed Detection & Response (MDR) come into play.

Industry trends and statistics

Recent data highlights the growing reliance on managed security services to address cybersecurity challenges. According to industry research*, a significant number - 29% - of organizations have added MSS solutions to augment their security teams:

• 23% of organizations are centralizing resources to optimize security operations.
• 28% are divesting the security team or reducing staff.
• 37% report no significant changes, indicating a potential gap in security preparedness.

These trends underscore the critical need for MSS, SOC-as-a-Service, and MDR solutions to enhance security resilience and mitigate risks effectively.

24x7 Managed Security Services monitoring: why it’s a must

Cyber threats don’t take breaks, and neither should your security. Organizations often struggle with maintaining a fully operational Security Operations Center (SOC) that runs efficiently 24/7. MSS and SOC-as-a-Service provide continuous monitoring, threat detection, and incident response, ensuring that potential risks are identified and mitigated before they cause damage.

Cost savings: a smarter approach to cybersecurity

Maintaining an in-house SOC can be prohibitively expensive, requiring investments in:

• Technology stack costs including SIEM
• Retaining skilled personnel for 24x7 operation
• Certifications, training and compliance
• Threat research, threat intelligence and forensic capabilities
• High availability infrastructure and facilities

Many organizations, particularly small and mid-sized businesses (SMBs), struggle to allocate resources for full-scale SOC operations. MSS, SOC-as-a-Service and MDR allow companies to outsource cybersecurity expertise without sacrificing quality, often cutting costs by up to 50% compared to an in-house SOC. Additionally, with predictable monthly pricing, organizations can scale security operations efficiently without unexpected budget overruns.

Managed Security Services complementing internal teams

Many businesses have IT teams tasked with security, but these teams often lack specialized cybersecurity expertise or resources to handle advanced persistent threats (APTs) and complex attack vectors. MSS, SOC-as-a-Service, and MDR solutions complement internal staff by acting as an extension of their security operations, providing additional expertise, automation, and threat intelligence that would otherwise be difficult to maintain in-house.

Seamless integration with vendor products

With a myriad of cybersecurity tools available today, businesses often struggle with product compatibility and integration. The right MSS, SOC-as-a-Service and MDR providers ensure that your security architecture works harmoniously with vendor products, eliminating gaps in visibility and enforcement while maximizing the value of existing security investments.

Compliance benefits: meeting regulatory requirements

As cybersecurity risks increase, regulatory compliance has become a top priority for businesses across industries. Organizations handling sensitive data must adhere to frameworks such as:

• General Data Protection Regulation (GDPR)
• Health Insurance Portability and Accountability Act (HIPAA)
• Payment Card Industry Data Security Standard (PCI DSS)

Failure to comply with security regulations can result in hefty fines, legal consequences, and reputational damage. MSS, SOC-as-a-Service and MDR help businesses stay compliant by ensuring continuous monitoring, risk assessments, and detailed security reporting. Additionally, many outsourced services enhance audit readiness by offering forensic analysis capabilities, ensuring organizations can respond effectively to regulatory inquiries.

The MSS power of OpenText MxDR

One standout solution in the MDR space is OpenText Managed Extended Detection and Response (MxDR). OpenText MxDR provides comprehensive 24x7x365 security monitoring, leveraging machine learning and MITRE ATT&CK® behavioral analytics to detect and respond to threats in real time. With a 99% detection rate and low false positives, OpenText MxDR ensures businesses can identify and neutralize cyber threats before they escalate.

Additionally, OpenText MxDR boasts an impressive mean time to detect with its EDR Agents, significantly reducing the window of opportunity for attackers. By integrating advanced threat intelligence and endpoint security, OpenText MxDR delivers proactive defense mechanisms that safeguard businesses from emerging threats.

Want to learn more about how OpenText MxDR protects your endpoints? Discover how it delivers real-time response, advanced analytics, and endpoint resilience in today’s complex cyber landscape—read the full article.

Final thoughts: proactive security is the future

Cybersecurity is no longer just about reacting to threats—it’s about proactively defending against them. Managed Security Services, SOC-as-a-Service, and MDR are indispensable components of a modern security strategy, enabling businesses to stay ahead of threats while optimizing internal resources.

If your organization hasn’t yet considered these solutions, now is the time. Investing in expert-led security services can mean the difference between a resilient security posture and a costly breach. Ready to take the next step? Let’s secure the future, together. Contact us to learn more.

* Source: S&P Global Market Intelligence presentation at RSAC 2025

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Our daughter was diagnosed with diabetes at a young age. To keep her glucose at an acceptable level, my wife and I had to understand the effects that food, play, bedtime, the weather, and a number of other factors would have.

“To measure is to know,” became our mantra.

Before a sporting event, exam, or anything that required our daughter to perform optimally, there was a lot of preparation, orchestration, and, pun intended, examination. If we didn’t prepare, concern for her health would take center stage, resulting in undesirable mental pressure on the entire family. Not to mention the (obviously less important) potential for poor results caused by diabetes symptoms.

Fast forward through her childhood: Our independent, cheerful, and loving daughter is now travelling the globe by herself in between her studies with constant (and automated) monitoring to measure her intake and resulting glucose levels.

Which reminds me...

Obviously it’s not the same, but I can’t help but notice similarities between giving her the best possible chances for optimal performance and ultimate success to rolling out an enterprise-wide information management solution.

“To measure is to know” is still the mantra.

We require enterprise solutions to be stable, performant, and ultimately deliver on (or above) expectations. To ensure success, organizations will often use a dedicated team to manage operations. Consumers of these solutions can just do their work without having to worry about operational excellence.

I’m describing a private managed service that caters to specific use cases. (Not to be confused with the term adolescent daughter.)

Customer success with OpenText

At OpenText all our privately managed information management cloud solutions are constantly monitored, measured, and assessed during their operational lifecycle, including and especially before they go into production. We call this the Production Readiness Assessment (PRA).

As part of our promise to deliver on our L.O.V.E. model and ensure customer success we prepare, orchestrate, and examine all our managed solutions before releasing them into the world. PRA involves a thorough evaluation of various elements such as performance, security, the application of best practices, and adherence to requirements, both functional and technical.

Gartner highlighted that businesses who adopt a solid production readiness practice are 30% less likely to experience any form of downtime.

This blog introduces PRA as a standard deliverable for all OpenText private managed cloud solutions. Please stay tuned for my follow-up blogs with more detail on the reasons, goals, benefits, and specific checks the PRA delivers.

Until then please access our Production Readiness Best Practices and many more cloud and product-success resources on the OpenText Customer Success Portal (login required) and be part of our L.O.V.E. journey.

The post To measure is to know appeared first on OpenText Blogs.

Cybersecurity is a major concern for organizations today. As cyber threats grow more complex, the need for strong mechanisms to detect, respond to, and investigate incidents is crucial. Digital Forensics and Incident Response (DFIR) is a key part of modern cybersecurity strategies. It helps organizations mitigate the impact of cyber incidents, understand their root causes, and prevent future occurrences. This blog explores DFIR, its importance, and how OpenText™ can help organizations be cyber resilient.

A brief history of (computer) time

Decades ago, business automation relied on isolated computing platforms like midrange and mainframe computers. These systems operated on private networks with limited connections to the public internet. As a result, the number of vulnerabilities and risks of exploitation were lower compared to other enterprise risks.

Today, multi-tiered and hybrid on/off-premises solutions are common. The internet is everywhere, and many employees work remotely on untrusted networks. Consequently, this shift has increased the need for strong cybersecurity solutions. Alongside this evolution is the need for managing incident response and digital forensics.

Incident response and digital forensics

Incident response started in IT Operations, focusing on specific platforms or software. As cybersecurity threats evolved, incident response integrated with digital forensics. This integration provides a complete approach to managing and mitigating cyber incidents. It ensures organizations can detect and respond to incidents and understand what happened.

Need for digital forensics

Organizations face increasingly sophisticated attacks. Detecting and responding to incidents and understanding what happened is critical. Digital forensics provides this ability. Mature forensic capabilities help security teams reconstruct attack timelines, identify root causes, recover compromised data, and understand attacker motives and techniques.

For environments with regulatory compliance, forensic evidence may be legally required for reporting, liability assessments, or litigation. Without sound forensics, organizations risk making decisions based on incomplete or inaccurate information, potentially worsening the damage caused by an incident.

The evolving threat landscape

The cyber threat landscape includes both external and internal adversaries. Nation-state actors, ransomware groups, and organized cybercriminals continue to evolve their tactics. Internal threats from disgruntled employees, careless insiders, or compromised internal accounts are also common.

Moreover, remote work and decentralized networks have expanded the attack surface. This makes it easier for insiders and outsiders to exploit weak points in a digital ecosystem. Additionally, integrating third-party vendors and supply chains into core business operations extends threats beyond traditional perimeter defenses. Therefore, modern organizations must be vigilant and ready to investigate incidents from all angles.

DFIR posture and success criteria

A mature DFIR posture involves a proactive and integrated approach to threat detection, containment, investigation, and recovery. Successful DFIR programs combine automated detection tools, playbooks for incident triage, real-time alerting, and a seasoned response team.

Key success criteria include clearly defined roles and responsibilities, the ability to collect and preserve forensic evidence legally, rapid containment procedures, and post-incident reviews. Metrics like mean time to detect (MTTD), mean time to respond (MTTR), and the quality of forensic reporting indicate how well an organization can respond to cyber threats. These metrics are often required to meet service level agreements with clients and customers.

OpenText solutions for DFIR

OpenText offers solutions to enhance an organization's DFIR capabilities. These solutions enable efficient collection, analysis, and reporting of evidence from various data sources. Here are some key services and tools provided by OpenText:

1. Digital Forensics and Incident Response Solutions (EnCase): OpenText's DFIR solutions help organizations collect, analyze, and report on evidence from various data sources. These solutions streamline incident response investigations, helping teams quickly identify the intrusion source, impacted systems, and root cause while preserving all evidence. For more details, visit the Digital Forensics and Incident Response page.
2. Incident Response (IR) Services: OpenText provides tools that speed up the triage of IR artifacts. These tools help security teams quickly understand the full extent, impact, and nature of a security compromise. They also offer visibility into forensic artifacts to identify the root cause and timeline of an incident. For more information, check out OpenText IR Services.
3. Forensic Lab Advisory: OpenText's Forensic Lab Advisory service provides expert guidance and support for forensic investigations. This service ensures that critical digital evidence is captured and analyzed, improving response effectiveness and helping organizations recover from incidents more quickly. Learn more about the Forensic Lab Advisory Service.

Where do we go from here?

Organizations serious about cyber resilience are increasingly turning to DFIR retainers. A DFIR retainer provides guaranteed access to seasoned incident response professionals and forensic investigators when an incident occurs. These retainers often include readiness assessments, tabletop exercises, and ongoing consulting to enhance the organization’s defensive posture.

With cyber insurance providers and compliance frameworks emphasizing the importance of documented response plans and expert support, a DFIR retainer is a strategic necessity. It bridges the gap between reactive and proactive security and ensures that when the unexpected happens, the organization steps into action with clarity and confidence.

As cyber threats continue to evolve, having a strong DFIR strategy is essential for maintaining operational continuity and protecting sensitive information. OpenText's comprehensive DFIR solutions and services help organizations effectively manage and mitigate cyber incidents. If you're interested in discussing how OpenText can support your DFIR needs and enhance your cybersecurity posture, reach out to us at SecurityServices@opentext.com. Our team of experts are ready to assist you in building a resilient and proactive security framework.

Co-Author: Mark Cappers is a Principal Consultant for OpenText Managed Security Services. A seasoned Consultant with over 20 years of experience in security, networking, and computing environments. Mark has specialized in information security, contributing to the founding of the EDS GIS Security Incident Response/Forensics team and leading enterprise security projects for global clients. Joining OpenText in 2017, he continued his career as a seasoned digital forensics and IR practitioner.  Today, Mark advises customers on their e-Discovery, Digital Forensics, and Security Incident Response. 

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Upgrading a major software application can be challenging.  Many factors come into play, including budget issues, downtime, upskilling staff, and addressing software and automation dependencies. If you are trying to decide on whether or not to upgrade your enterprise software or to replace legacy software that no longer has solid value, this post is for you.

The drawbacks of technical debt

“Technical debt” is the cost to an organization of leaving some technical inadequacy unchecked. Older software is harder to get support for when it breaks but can also impact your organization due to security gaps, unpatched product issues, and restrict your opportunity to use architectures, features, and integrations available in the latest versions. Technical debt often manifests itself as opportunity lost in the best case, and risky in extreme situations.  According to Ardoq, 91% of CTOs believe technical debt is their biggest challenge, and on average, nearly 70% of organizations view technical debt as having a high impact on their ability to innovate. 

When considering a modernization project to address technical debt associated with your older OpenText^™ software, here are some considerations:

• Security and compliance risks: How significantly does the older software expose the organization to security breaches and regulatory non-compliance?
• Business efficiency and impact: How much is the older software hindering productivity, innovation, and competitive edge? For example, opportunities to leverage generative AI, system adoption and productivity improvements from a modern and responsive UI.
• Total cost of ownership (TCO): What are the long-term costs of maintaining the old system versus the investment in modernization? This includes options for engaging OpenText to run the system as a managed service in either on-premises or cloud.
• Technical compatibility and scalability: Does the older software limit integration with modern systems and the ability to scale for future growth? For example, opportunities to integrate OpenText with your business applications by configuring productized integrations rather than custom code. Is it limiting opportunities for improved scaling and compute resource management which is possible via the latest architectures leveraging containerization.
• Strategic alignment and future-proofing: Does staying on the older version align with long-term goals, and will modernization position the organization for future success?

Modernize to address technical debt

Get some expert help to assess your current situation and chart a path forward including timing and scope. These are key steps for modernization:

• Plan: Define the scope by assessing the current system and strategizing for improvements, prioritizing critical updates to align with business goals.
• Build: Execute the modernization plan by implementing upgrades, integrating new features, and rigorously testing to ensure seamless functionality and data integrity.
• Run: Deploy the modernized software, continuously monitor performance, and establish a maintenance plan to optimize and adapt to future needs.

Talk to our Professional Services experts about modernization assessments to support your planning.

Hear about Titanium X (CE 25.2), the latest upgrade from OpenText

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Customers share their perspectives on OpenText's B2B integration platform

The results are in, OpenText^TM Business Network Cloud customers are deriving significant value from their investments with OpenText. With a legacy spanning decades in the B2B integration space, we've cultivated deep expertise in technologies that seamlessly connect organizations across global supply chains. But don't just take our word for it. Through our partnership with UserEvidence, we're now able to quantify and showcase authentic customer experiences in ways that transcend traditional case studies and testimonials.

This data-driven approach to customer evidence provides potential customers with transparent, verified insights directly from their peers—actual users who leverage our solutions daily to solve complex supply chain challenges.

As organizations continue to navigate unprecedented disruptions and digital transformation initiatives, having access to reliable, peer-validated information is increasingly more critical to the decision-making process. That's why we're particularly proud of what our customers are saying, and how their verified feedback demonstrates the tangible impact of our Business Network solutions.

Quantifying Customer Insights with UserEvidence

UserEvidence, a U.S.-based customer evidence platform, independently validates feedback collected directly from our clients, providing transparent and credible insights into real-world experiences. Recent verified data from this platform clearly demonstrates the significant value OpenText customers are deriving from our Business Network solutions:

• 82% of Open Text Business Network Cloud customers would recommend OpenText B2B Integration Enterprise.​
• 88% of OpenText users agree that B2B Integration Enterprise is a critical component of their supply chain strategy.​
• 89% of OpenText users saw at least a 25% increase in the number of opportunities uncovered from insights generated by using OpenText B2B Integration Enterprise.
• 86% of OpenText users saw an increase in supply chain visibility by at least 25% by using OpenText B2B Integration Enterprise.

Sharing the Impact in Their Own Words: Customer Perspectives

What does this value look like in practice? Our customers explain the tangible benefits they're experiencing.

• “(It’s) user friendly (and) easy to customize. The configuration and connectivity are fully secure and user friendly.” - Naval Singh, EDI business analyst, Google
• “OpenText is a reliable company that provides valuable solutions, which have consistently helped us improve our operations and efficiency.” - Siddheswari Donturkurthi, EDI developer, Sony
• “OpenText has been a trusted partner for many years, and the service they provide has been good. Account managers and experts from OpenText have given great attention to my company.” - Muraly Munandy, Integration Lead, BAT
• “OpenText does a great job of managing, maintaining and administering the components of a managed services EDI relationship.” - Supply Chain Supplier Portal and EDI Administrator, an industrial conglomerates company
• “OpenText has enabled us to participate in EDI transactions with vendors in a timeframe which we could not have matched with our current infrastructure and resources. We are also enabled to increase the number of vendors we exchange documents with relative ease and speed.” - Internet Software & Services Company
• “Using OpenText B2B Integration Enterprise has allowed us to overcome obstacles in meeting our performance goals. We are now at 100% for the month of August!” - Thomas Rolfes, Supervisor, Polaris Industries Inc.

Discovering More Authentic Customer Success Stories

These testimonials represent just a sample of the wealth of customer insights available through our UserEvidence program. For a deeper dive into how OpenText solutions are transforming supply chain operations across diverse industries, explore our comprehensive User Research hub. There, you'll find detailed customer evidence, including quantitative metrics and qualitative feedback that showcase real-world applications and outcomes.

Building Supply Chain Resilience Through Digital Transformation

In today's complex business landscape, OpenText Business Network Cloud delivers more than just connectivity. It provides a robust digital backbone that powers end-to-end visibility and control. Our integrated financial, operational, and supply chain solutions enable organizations to streamline processes, eliminate information silos, and leverage data-driven insights that drive strategic decision-making. As global markets face unprecedented volatility, from geopolitical tensions to environmental challenges, these capabilities aren't merely advantageous — they're essential for maintaining a competitive advantage and operational continuity.

Taking the Next Step in Your Supply Chain Evolution

Ready to see how OpenText can transform your B2B integration capabilities and strengthen your supply chain resilience? Explore how our solutions have helped organizations like yours overcome complex challenges and achieve measurable results.

Visit Business Network Customer Stories to discover specific use cases and implementation successes across various industries and company sizes. Contact us to discuss how we can help you build a more agile, intelligent supply chain ecosystem for the future.

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In today's rapidly evolving digital landscape, the convergence of various technologies has introduced new challenges and opportunities for cybersecurity. As organizations strive to protect their critical infrastructure and data from increasingly sophisticated cyber threats, Managed Extended Detection and Response (MxDR) solutions have emerged as a vital component of a robust cybersecurity strategy. This blog delves into the significance of MxDR for threat detection and how it can help organizations safeguard their most valuable assets.

Understanding MxDR

Managed Extended Detection and Response (MxDR) is a comprehensive cybersecurity service designed to provide continuous monitoring, detection, and response capabilities across an organization's IT environment. By integrating advanced technologies and expert services, MxDR aims to enhance the security posture of organizations, ensuring the protection of critical infrastructure and sensitive data.

MxDR solutions are not just about technology; they also encompass the expertise and experience of cybersecurity professionals who work tirelessly to protect organizations from cyber threats. These solutions combine cutting-edge tools with human intelligence to provide a holistic approach to cybersecurity. By leveraging the strengths of both technology and human expertise, MxDR solutions offer a robust defense against the ever-evolving threat landscape.

Key components of MxDR

1. Continuous monitoring and detection: MxDR solutions offer 24/7/365 monitoring of IT networks, identifying potential threats in real-time. This proactive approach helps organizations detect and mitigate cyber threats before they can cause significant damage.
2. Advanced threat intelligence: Leveraging global threat intelligence, MxDR solutions provide insights into emerging threats and attack vectors. This information enables organizations to stay ahead of cyber adversaries and adapt their security measures accordingly.
3. Incident response and remediation: In the event of a cyber incident, MxDR solutions facilitate rapid response and remediation. Expert incident response teams work to contain and eradicate threats, minimizing the impact on the organization's operations.
4. Scalability and flexibility: MxDR solutions are designed to scale with the organization's needs, providing tailored security measures that can adapt to changing environments and regulatory requirements.
5. Operational efficiency: MxDR solutions streamline security operations and reduce the burden on internal IT teams, allowing them to focus on core business activities while ensuring robust cybersecurity measures are in place.

Benefits of implementing MxDR

• Enhanced security posture: MxDR solutions provide comprehensive visibility into IT environments, enabling organizations to identify and address vulnerabilities effectively.
• Proactive threat management: Continuous monitoring and advanced threat intelligence allow organizations to detect and respond to threats proactively, reducing the risk of cyber incidents.
• Operational resilience: By ensuring the security of critical infrastructure, MxDR solutions help maintain operational continuity and resilience in the face of cyber threats.
• Regulatory compliance: MxDR solutions assist organizations in meeting industry-specific regulatory requirements, ensuring compliance with cybersecurity standards and guidelines.
• Resource optimization: The SaaS model of MxDR solutions allows organizations to optimize their resources, focusing on core business activities while relying on expert cybersecurity services.

Real-world validation

OpenText™ MxDR has been recognized for its outstanding performance in the MITRE Engenuity ATT&CK Evaluations for Managed Services. The evaluation highlighted OpenText's ability to detect and respond to threats with zero false positives, significantly reducing alert fatigue for security teams. This recognition underscores the effectiveness of OpenText MxDR in maintaining cyber resilience and protecting critical infrastructure.

Additionally, OpenText MxDR has been praised for its ability to reduce noise by 97% and detect 99% of threats, as demonstrated in the MITRE Engenuity ATT&CK Evaluations. This capability ensures that security teams can focus on actual security incidents rather than being overwhelmed by false positives.

A recent blog details a successful threat hunt against a ransomware group, showcasing the practical application of an MxDR solution. It describes how OpenText's threat hunters identified and mitigated a sophisticated attack using advanced threat detection techniques.

Moreover, OpenText was recently named #58 in the MSSP Alert Top 250 MSSPs for 2024. This ranking highlights OpenText's commitment to providing top-tier managed security services and underscores its position as a leader in the cybersecurity industry.

Act now

As cyber threats continue to evolve, the need for robust cybersecurity measures has never been more critical. MxDR solutions offer a comprehensive approach to protecting IT environments, providing organizations with the tools and expertise needed to safeguard their most valuable assets. By implementing MxDR, organizations can enhance their security posture, ensure operational resilience, and achieve regulatory compliance, all while optimizing their resources and reducing costs.

Don't wait until it's too late. Strengthen your cybersecurity defenses today with OpenText MxDR. Contact us to learn how we can help you stay ahead of the ever-changing threat landscape and protect your organization's future.

The post Enhancing cybersecurity with MxDR: A comprehensive approach appeared first on OpenText Blogs.

Migrating to the cloud is a significant step for any business, but it's often surrounded by misconceptions that can create hesitation. Let's focus and demystify some of these common concerns and explore how OpenText, as your trusted cloud partner, can help you navigate the cloud migration journey with confidence.

Misconception 1: Keeping data on-premises is safer than in the cloud

Myth: Some fear that migrating to the cloud means losing control over their data and IT infrastructure. Keeping data secure and compliant is a resource-intensive activity that requires specialized tools and expertise

Reality: With OpenText, you retain control over your data. Our cloud solutions offer robust management tools and customizable options, ensuring you have the control and visibility you need. In the OpenText Cloud our experts become an extension of your security team. They manage security and privacy threats 24/7.

Misconception 2: We will lose control of our application and our data once it is in the cloud

Myth: Many businesses fear that migrating to the cloud means relinquishing control over their applications and data. This myth stems from concerns about data security, accessibility, and management in a cloud environment.

Reality: You retain ownership of your data in the cloud. OpenText as a cloud provider ensures that you have full control over your data, including who can access it and how it is used. You can set permissions, manage access controls, and monitor data usage to ensure it aligns with your policies. OpenText employs advanced security measures, including end-to-end encryption, regular security assessments, and compliance with industry standards like ISO 27001 and SOC 2. In many cases, data can be more secure in the cloud than on-premises

Misconception 3: It’s cheaper to stay on-premises

Myth: The belief that maintaining on-premises IT infrastructure is cheaper than migrating to the cloud is a common misconception. It’s easy to overlook the many hidden costs that make operating on-premises more expensive: allocating shared infrastructure components, operational maintenance, application upgrade and update cycles, security and privacy control overhead, and performance optimization.

Reality: Cloud services operate on a pay-as-you-go model, converting capital expenses into operational expenses. This means you only pay for the resources you use, which can be more manageable and predictable. In addition, cloud providers handle maintenance, updates, and hardware refreshes as part of their service. This eliminates the need for businesses to invest in and manage these tasks, reducing overall costs. In addition, the cloud offers unparalleled scalability and flexibility. You can easily scale resources up or down based on demand, ensuring you only pay for what you use. This elasticity allows you to respond quickly to changing business needs without the financial burden of over-provisioning

Misconception 4: We will have performance issues and compatibility concerns

Myth: Users worry that the geographic distance between cloud servers and their location can cause delays in data transmission, leading to slower application performance. There are also some incorrect viewpoints that applications may not be designed for cloud environments, leading to performance issues when migrated. Also many businesses worry that their existing applications and systems won't be compatible with cloud environments, leading to disruptions and additional costs.

Reality: While network latency can be an issue, solutions like edge computing and multi-cloud architectures can significantly reduce latency by bringing data closer to the user. Upgrading to a cloud-native release provides a modernized architecture and will make adopting feature updates faster, easier and more cost-effective (learn about OpenText Cloud Editions). During the 'move to modernize' activities OpenText’s migration team will upgrade your applications as part of moving to the cloud. You will maximize the benefits of being in the cloud by using the latest application version to gain agility and fuel growth. Learn about these options with OpenText’s cloud migration services.

Choosing your partner

Choosing the best partner for performing a migration of data to the cloud is an important step to consider. From process expertise to compliance to the latest processes and technologies, OpenText™ Professional Services experts can guide and support you throughout the cloud migration process. By putting your valuable data into the hands of OpenText Professional Services, the cloud experts will provide the quickest return on investment and give you peace of mind while delivering security, reliability, compliance and scalability of your data, whether in the OpenText Cloud, hybrid scenarios or even in other 3^rd party clouds. For more information on migrating to the cloud, please contact us.

The post Demystifying cloud migration appeared first on OpenText Blogs.

Cloud has matured from cutting-edge technology in the early 2000s to a reliable, robust, proven platform today. In fact, cloud has become such an integral part of the current computing ecosystem that it’s now the preferred environment for deploying the next wave cutting-edge technologies like AI.

Whether it’s private cloud, public cloud, or a hybrid model, cloud has moved from disruptor to mainstream because of the clear benefits it offers to organizations of all sizes. Gartner predicts cloud will become a business necessity by 2028. It's time to consider cloud migration.

Benefits of cloud

Still not sure cloud is for you? Check out the advantages cloud offers:

1. Cost savings—With cloud you can shift from capex to opex for pay-as-you-go pricing. Its elasticity lets you scale up or down and only pay for what you use.
2. Security and compliance—Cloud providers invest heavily in robust security infrastructures to protect your data. And they adhere to government and industry standards to ensure your data is compliant.
3. Greater efficiency—Skip the tedious tasks of upgrading hardware and software; your cloud service provider does it for you. Redeploy your IT staff on more strategic projects.
4. Improved business continuity and disaster recovery—Enhance resilience and ensure business continuity with robust cloud-based disaster recovery solutions.
5. A platform for innovation—You can try out new technologies such as AI in the cloud without the upfront investment and ongoing maintenance costs.

Are you ready for cloud migration?

Hopefully by now you’re not asking yourself if you’ll move to cloud, but how. OpenText is here to help. We have more than 4,000 certified consultants with extensive experience in cloud technology to help you migrate without the headache. And we’ll support you once you’re in the cloud with options such as service packages and user-adoption offerings so you can maximize the value of your investment.

Take the first step

Here’s an easy way to get going—take our cloud migration readiness questionnaire that will help you understand your readiness and identify next steps.

Migrate to cloud today to help minimize the risk of falling behind your competitors who have already made the move. Learn more about cloud migration services from OpenText.
 

The post 5 reasons to move to cloud today appeared first on OpenText Blogs.

As consumers, we typically look for reviews or references for products we intend to purchase. Research shows that 93% of consumers will read online reviews before making a purchase and 97% said reviews factor into their buying decisions. In fact, 92% of consumers hesitate to make a purchase if there are no reviews available.¹

We see similar behavior if we seek the services of a professional. If we need our home re-wired or require cardiac surgery, we want to be confident the electrician or the surgeon has the right skills to deliver a successful outcome. Knowing these professionals have received the appropriate training with the corresponding license or degree to validate their skills establishes trust and confidence.

While implementing or upgrading a software solution is not necessarily equal to life-saving surgery, we still want maximum return on our software investment and a successful business outcome. It makes sense to apply the same logic to our decision-making process when we look to staff a project team – have they had the right training or experience and do they possess the right skills?

Fortunately, in the software space, it’s an established industry practice for companies to institute certification programs to validate the skillsets of practitioners working with their products.

Beyond the statistics that highlight the ways certification can increase productivity, innovation, and quality of work, there are other important reasons to ask for a practitioner’s credentials:

• Validation of skills and knowledge: Evidence of expertise in the specific software being implemented ensures practitioners have the necessary skills to handle the project effectively.
• Project success: Relevant experience increases the likelihood of a smooth and successful implementation, reducing risk of delays, errors, and costly mistakes.
• Cost effectiveness: Qualified resources save money in the long term as hiring someone who lacks skill can lead to inefficiencies, budget overruns, missed deadlines or the need to hire additional help.
• Confidence and trust: Verifying credentials helps build trust and confidence in the practitioner’s ability to meet the project’s needs and deliver the expected results.

The OpenText role-based certification program is designed to match real-world job roles, arming practitioners with essential knowledge and skills. By emphasizing role-based certifications, we enable our network of OpenText Professional Services as well as the OpenText Partner Network to build capable and highly skilled workforces.

So, we’ve established the importance of credentials when we are making any kind of investment or purchase. They are critical in helping us validate we’ve got the right practitioner with the right skills for the job. How can we verify the practitioner we’re considering for an OpenText project is sufficiently prepared to effectively implement our software? Ask to see their digital badge.

Drive success with trusted OpenText expertise

“When it comes to our customers, it’s a win-win: if they are successful, OpenText is successful. If we can ensure our practitioners have the expertise needed to implement our products on the OpenText Cloud, it will result in more effective deployments and increased customer success,” Paul Duggan, President, Chief Customer Officer, OpenText.

Certified experts, whether from OpenText or our OpenText Partner Network, can reduce risk and assure success. Verify credentials and make sure to have the right skills on the project team! Contact us for more information.

¹ https://www.dixa.com/blog/3-important-statistics-that-show-how-reviews-influence-consumers/

The post May I see your license and registration, please? appeared first on OpenText Blogs.