As summer arrives in the Northern Hemisphere, there's a familiar shift in pace—schools slow down, out-of-offices go up, and calendars open just enough to take a breath. For many, this season invites a moment to reset, reflect, and prepare for what’s next. And at OpenText Business Network, that’s exactly what our latest releases do for your digital supply chain: they deliver fresh innovations to reduce complexity, respond to evolving customer needs, and help businesses thrive in a world that's always on.

OpenText™ Business Network is a leading cloud platform for B2B integration and supply chain collaboration, enabling organizations to connect systems, partners, and data across complex ecosystems. With AI-driven insights, built-in compliance, and a highly secure infrastructure, the platform helps global businesses digitize operations, boost agility, and scale with confidence.

Since our last update in December, we’ve delivered two major releases—25.1 in January and 25.2 in April—packed with enhancements that simplify operations, strengthen resilience, and accelerate decision-making. Here’s what’s new:

Smarter Insights with Command Center and Trading Grid with Aviator

AI continues to take center stage in Business Network, making it easier for users to analyze integration health and act faster:

• Error message analysis: When B2B transaction errors occur, identifying the root cause can be time-consuming. This feature uses AI to surface patterns, diagnose recurring issues, and suggest resolutions in real time—reducing delays and improving recoverability.

Trading Grid Insights Error Analysis 

• Ask Aviator for Command Center—Integration Monitor: Business users can now get instant answers about document flows, partner activity, and platform performance—without needing technical expertise. This helps teams monitor operations proactively and resolve issues before they impact customers.

Ask Aviator in Integration Monitor 

• Payload Analysis: Business users no longer need to interpret raw EDI data on their own. With Aviator, anyone can simply ask a question in natural language—like “What is this invoice for?”—and instantly receive a plain-English explanation. It’s a game changer for making complex supply chain data understandable and usable across teams.

Trading Grid with Aviator Payload Viewer 

• Transaction Finder: Give your team the power to explore transaction data their way. Using intuitive, conversational search, users can uncover specific insights—such as delayed shipments or missing acknowledgments—without digging through multiple screens. It’s flexible, fast, and built for real-time answers.

Trading Grid with Aviator Transaction Finder 

• Enhanced Historical Analytics: REST APIs and deeper insights into partner and document metrics make it easier to track long-term integration trends and power custom reporting.

Elevating Trading Grid Insights

Formerly known as Trading Grid Lens, Trading Grid Insights is now tightly integrated with Aviator for real-time, AI-driven queries:

• Service Traffic Prioritization: New visibility tools allow IT to manage low- vs. high-priority traffic during peaks, ensuring consistent uptime and service levels.
• Partial Processing Status: Improved tracking for partially processed documents helps teams stay on top of exception handling and reduces bottlenecks.

Global Compliance at Your Fingertips

Keeping up with eInvoicing mandates worldwide is no easy task—but we’ve made it easier with expanded compliance capabilities:

• 25.1 introduced support for the latest Franco-German Factur-X and ZUGFeRD standards, including German X-Rechnung validation.
• 25.2 added support for Romania (via in-house development), Singapore, and E-Reporting on our TG E-Invoicing Navigator platform.

Integration Enhancements: Secure, Scalable, and Self-Service

• Advanced SFTP & Containerization: Enhanced security and streamlined deployment are delivered through advanced SFTP support and containerized services for Messaging and Data Integrator.
• ERP Adapter Expansion: New integrations include SAP S/4HANA P2P, Oracle Fusion SCM, MS Dynamics 365 (Finance & Operations, Business Central), and NetSuite—simplifying ERP-to-B2B integration across more environments.
• Self-Service Capabilities: From onboarding partners to deleting records and setting up translation maps, our TG Quick Connect workflows reduce onboarding time and empower business users to act independently.

Enhancing Supplier Collaboration

• Purchase Order Negotiation: Businesses can now collaborate on POs with trading partners before syncing into back-end systems, improving accuracy and reducing order rework.
• Package Codes and PO Notes: Shipment and order data are now more precise with added support for dimensional package data and embedded notes.

Expanding Platform Access and Security

• SCIM and SSO Enhancements: Streamlined provisioning of users and partners across systems improves identity governance and speeds up community onboarding.
• Vault & Key Management: Credential management now aligns with enterprise security standards, reducing risk and meeting compliance mandates.

Performance and Productivity Boosts

• Faster Processing: Onboarding and deduction tasks are now processed more efficiently, with split batch processing minimizing delays.
• Improved Portal Search and Custom URLs: Enhancements to Core Collaboration Access include more comprehensive search and support for customer-branded URLs in shared communities.

A Season of Growth with OpenText Business Network

Just like summer offers time to pause and plan, OpenText Business Network’s latest innovations help you step back, realign, and move forward with purpose. Whether it's gaining real-time insights, streamlining compliance, or giving your teams more control, our 25.1 and 25.2 releases are designed to help you build smarter, more connected supply chain ecosystems.

We’re excited about what’s ahead—and we’ll be back later this year with even more updates to keep you moving forward.

The post What’s New in OpenText Business Network Cloud appeared first on OpenText Blogs.

Life Sciences organizations are finding new ways to work within distributed and hybrid work processes adopted during the pandemic that remains in place today. Mastering modern work requires secure and compliant management of regulatory content—whether your OpenText™ Documentum™ Content Management (CM) for Life Sciences repository is off-cloud, hosted in your private cloud or hosted by OpenText in OpenText™ Content Cloud for Life Sciences.

The latest announcement by OpenText of Cloud Editions (CE) includes some great updates to OpenText™ Life Sciences solutions. Check out the latest updates below.

January 2025: What’s new in OpenText Documentum Content Management for Life Sciences CE 24.4

The OpenText™ Documentum™ Content Management (CM) for Life Sciences CE 24.4 release includes new capabilities designed to help organizations simplify upgrades, increase ease of use, supercharge indexing, streamline and automate tasks, and expand use to and global workforce.

Cross-portfolio new feature benefits

Gain insights to help manage current and future investments with new license management and tracking functionality

The new license management, powered by the Software Protection Services module of OpenText Directory Services (OTDS), provides tracking functionality that makes it easier to track and allocate software resources and provides insights into software usage patterns so that you can make informed decisions about current and future investments.

Supercharge your indexing with highspeed search and indexing capabilities

Documentum Search is now certified with OpenText Documentum CM for Life Sciences and is the default search engine for all deployments. Documentum Search completes indexes with improved throughputs in indexing larger number of documents and larger data size in given time.

Overcome information silos and leverage external systems with confidence using the new integration framework

An integration framework is introduced in this release for better integrations with external applications with proper authentication and authorization. This framework provides a configurable mechanism to make REST API calls run as a job or run during a lifecycle transition. It also enables integrators with configurable processing for sending or reading metadata to external systems.

Stay compliant with new group audit and user audit functionality that helps demonstrate segregation of duties and supports user reviews

Group Audit and User Audit query forms help to demonstrate segregation of duties and supports periodic user reviews to show current and previous access roles and permissions.

Enhanced Intelligent Upgrade to support additional custom configurations and extension to Smart View.

Intelligent Upgrade is further enhanced in this release to include low-level comparison and merging of D2 menu configurations extending to include Smart View client. Additional enhancements include supporting of new alias columns, expanding the Hybrid classified configurations, and preserving of D2 auto-naming sequence counter values.

Empower privileged users with modern capabilities without compromising current versions

Privileged users will be able to update certain properties of approved Content Templates without affecting template state or version with this release using Restricted Edit.

Reduce deployment time, costs and human error while also meeting compliance requirements and stopping bad actors using the Vault infrastructure

Automating password generation, management, and integration into cloud deployments using the Vault infrastructure centralizes secrets management, providing another layer that ensure sensitive credentials are securely stored, accessed, and rotated, meeting compliance requirements such as SOC2 standards. Vault integration allows OpenText Documentum to participate in TCO reduction across the Enterprise in a compliant manner using approved, centralized/standardized security practices.  

Simplified cloud deployment with a single Helm chart, and standardized technologies such as Oracle database and PostgreSQL, provide faster time-to-value

The Life Sciences solution suite is available as pre-built docker images. Certification of Oracle database in addition to PostgreSQL provides options to choose from to align with Enterprise architecture.  Support for a single Helm chart provides a streamlined deployment process, including OpenText Documentum CM reducing time-to-value for the solution.

Quality and Manufacturing new feature benefits

Reduce data entry duplication with metadata push/synch capabilities

Using the Integration framework, this release provides the ability to push/sync data from external systems to Documentum CM for Life Sciences. This release includes components for the Documentum for Quality and Manufacturing GMP Material metadata sync such as an external ERP system.

Modern Life Sciences user interface encourages user efficiency using the new Life Sciences Smart View either on-premise or in the cloud

This release includes the new Life Sciences Smart View that can be co-located with the Life Sciences solution either on-premises or in the cloud. This modern UI leverages Documentum Smart View to enable Life Sciences users to perform their day-to-day operations efficiently. Life Sciences Smart View is certified with Documentum for Quality and Manufacturing for Reader, Reviewer, and Approver roles and additionally provides Business Administration capabilities.

eTMF new feature benefits

Expanded language support extends use to a global workforce

Documentum for eTMF is now localized and available in Simplified Chinese and French.

Regulatory new feature benefits

Manage the entire regulatory lifecycle effectively with end-to-end regulatory submission content planning, management, submission and archiving

Documentum for Research and Development and Documentum for Submission Store and View are packaged and licensed together as Documentum for Regulatory starting this release enabling customers to benefit the end-to-end value of Regulatory submission content planning, management, submission, and archiving.  Customers gain access to both modules with the flexibility to implement either one or both.

Streamline and automate critical regulatory submission tasks

Documentum for Research and Development artifact dictionary key mappings are updated across all seven domains. This helps with the automatic assignment of artifacts to the appropriate eCTD section. Submission planning and assembly enhancements include submission VDTS enhancements to support a simplified submission plan approval process, plan archiving, and auto-harvesting of draft and approved documents upon VDoc generation. Automatic linking of placeholders for a submission is enabled for effective planning and tracking. This release enhanced the submission plan lifecycles for better management of the plan and hand-off to a publishing solution like Lorenz docuBridge. These updates help organizations enhance their overall regulatory submission lifecycle and help reduce time-to-market.

Expanded language support extends use to a global workforce

Documentum for Research and Development is now localized and available in Simplified Chinese and French.

Expanded M1 VDTS planning template support for Australia, Canada and China

This release expands the M1 VDTS planning template support for the following regions – Australia, Canada, and China. Module 1 VDTS templates can be restricted to a defined region, making it easier to choose the most appropriate template.

China-based submission support

This release introduces artifacts to support the planning and creation of artifacts according to the requirements defined in the China Module 1 Schema version 1.0.

For a complete list of new features and fixed issues, refer to the OpenText Documentum CM for Life Sciences CE 24.4 release notes.

February 2023: What’s new in OpenText Content Cloud for Life Sciences CE 23.1

Content Cloud for Life Sciences meets the demands of work environments for Life Sciences organizations with important enhancements to drive compliance and master modern work.

With CE 23.1, Content Cloud for Life Sciences adds Amazon Web Services (AWS) support to its productivity and governance capabilities of OpenText Documentum for Life Sciences. This allows life sciences companies to optimize their operational efficiencies with AWS while experiencing the fully managed service benefits of predictable operating costs, flexible upgrade timing, and secure employee and partner access.

Content Cloud for Life Sciences helps pharmaceutical companies accelerate clinical trials, improve regulatory submission quality and ensure manufacturing process compliance.

• Choose your technology: Pick the hyperscaler that meets your enterprise needs and delivers on business benefits. The CE 23.1 release adds AWS support, bringing Amazon’s reliability, security and performance to Content Cloud for Life Sciences.
• Work smarter: Lean on a fully managed cloud solution to offload the IT management burden, focusing resources on other key business objectives while benefiting from more predictable operating costs. Flexible upgrade timing ensures the latest versions are always available and are rolled out at a time convenient to the business.
• Move faster: Rely on one repository to share and reuse content for a single source of truth to support collaboration for research, clinical, regulatory and manufacturing processes, with audit-ready confidence and GXP compliance.

For more information about new features and enhancements available in Content Cloud for Life Sciences CE 23.1, check out the release notes, administration guide and validation summary report using your OpenText My Support login credentials.

September 2022: What's new in OpenText Documentum for Life Sciences CE 22.3

Documentum for Life Sciences meets the demands of modern work environments for Life Sciences organizations with enhancements across the entire suite of Documentum for Life Sciences product.

OpenText Documentum for Quality & Manufacturing  

Documentum for Quality and Manufacturing brings efficiency and reduces waste with enhanced printer management. To further enhance current Good Manufacturing Practices (cGMP) print management, Documentum for Quality & Manufacturing CE 22.3 adds a new layer of security in accessing prints. The new Follow-me print feature maintains the chain of custody required by cGMP and allows users to assign prints to a user instead of a printer. On-demand print capability adds user authentication at the time of printing, enhancing security ensuring only the assigned user retrieves the print and gives convenience for the user to retrieve prints from the nearest printer.  

To learn more, read the blog post about secure print controls for pharmaceutical manufacturers.

OpenText Documentum for Research & Development 

Identification of Medicinal Products (IDMP) is on the mind of Life Sciences organizations worldwide, especially those operating under the governance of the European Medicines Agency (EMA). ISO IDMP standards establish a consistent way to represent medicinal and pharmaceutical products across geographies. Regional Health Authorities adopting IDMP will have the ability to share data in support of public health to improve pharmacovigilance, regulatory efficiency, and patient access to medicines and information. Documentum for Research & Development CE 22.3 brings efficiency and consistency across systems with dictionary updates to include controlled vocabularies, auto-cascading of IDMP metadata, and efficient IDMP keyword-based searches.  

To learn more, read the blog post about how to prepare for IDMP 2.x.

OpenText Documentum for eTMF

Signposts: Clinical trial documents and other artifacts that are required to fulfill clinical trial requirements may be stored in a variety of systems. Signposts provide a way to reference these artifacts in other systems and track them as part of the trial process. In Documentum for eTMF CE 22.3, signposts can be created to reference external artifacts and consolidate them into the trial content. This provides Medicines and Healthcare products Regulatory Agency (MHRA) compliance and ensures accuracy and completeness of the trial master file without having to maintain duplicate copies of these documents in multiple locations.

Locking and archiving trials: Archiving clinical trials prevents any further updates from being made to trial artifacts once the trial is closed. A trial is locked before it is archived to allow the trial documents to be analyzed and to determine if the trial is archivable. With Documentum for eTMF CE 22.3, Clinical Archivists can perform trial locking and archiving at the site and country granularity levels in addition to the trial level that’s already possible in prior versions. This provides Medicines and Healthcare products Regulatory Agency (MHRA) compliance and helps manage Clinical trials in different sites and countries independently.

For more information about new features and enhancements available in Documentum for Life Sciences CE 22.3, watch an on-demand webinar and check out the product documentation and release notes using your OpenText My Support login credentials:

• Documentum for Quality & Manufacturing
• Documentum for Research & Development
• Documentum for eTMF

September 2022: What’s new in OpenText Life Sciences Smart View CE 22.3

OpenText™ Life Sciences Smart View continues to empower employees and partners by equipping them with the right tools to maintain compliance while boosting productivity and collaboration among increasingly distributed workforces. CE 22.3 adds support for the routing, review and approval of change requests and documents. Many enhancements are also available with this release to streamline review and approval tasks, expand content creation, and provide new ways to access and act upon content.

Routing change requests for review approval

Category one documents require formal review and approval along with signoff by the Quality Organization (QO). Using Life Sciences Smart View CE 22.3, coordinators can attach the category one documents and route change requests for review and approval. Streamlining the review and approval provides the status of the request and also ensures compliance and audit tracking.

For more information about this feature, read the Product Forum post about routing change requests for review approval using your OpenText My Support login credentials.

Streamlining review and approvals of change requests

Life Sciences Smart View CE 22.3 streamlines the process for completing change request reviews and approvals. On a single screen, approvers have quick access to the change request along with the content and information about the documents in the request. This allows approvers to review the content at the time of approval without having to use any external tools to open the document.

For more information about this feature, read the Product Forum post about the review and approval of change requests.

Routing category one documents for review approval

Once the change request is approved, the affected documents must be routed for review and/or approval. In Life Sciences Smart View CE 22.3, coordinators or authors can easily select the related documents of the approved change request and quickly route them.

For more information about this feature, read the Product Forum post about routing category one documents for review approval.

Revising workflow tasks for more efficiency

During document routing when reviewers or approvers reject tasks, the attachments are automatically demoted to a draft status and are forwarded as a task for respective authors. Life Sciences Smart View now allows authors to revise these documents to reflect provided feedback and resend for another review or final approval. Changes made as part of this process are reflected in revision history of the document, providing a comprehensive audit trail.

After document approval, coordinators specify when the documents become effective along with other review and access settings.  As part of coordinator approval, Life Sciences Smart View guides the user through entering effectivity parameters.

By supporting change requests and affected document review and approval tasks using Life Sciences Smart View workflows, all participants save time with immediate and streamlined access to all the information required to do their work.

For more information about this feature, read the Product Forum post about performing document rejection and making effective workflow tasks.

Visit the Life Sciences Smart View Product Forum using your OpenText My Support login credentials where you can:

• Read blog posts
• Look at new feature videos
• Collaborate with product team members and other users

July 2022: What’s new in OpenText Life Sciences Smart View CE 22.2

OpenText™ Life Sciences Smart View continues to empower modern workers with a user experience that improves productivity and drives distributed, agile work processes. CE 22.2 adds support for the full content lifecycle for regulatory virtual document assemblies built with content managed by OpenText™ Documentum for Research & Development.

Assemble and manage virtual documents

Virtual documents are a useful way to re-organize documents into new assemblies across functional areas. Clinical study report components and CTD Modules are good examples for using virtual documents.

Because of their nature, virtual documents are assembled and refined over time. To help with this process, Life Sciences Smart View supports the complete content lifecycle of create, revise, route, review, approve and consume.

Virtual document capabilities include:

• Dynamically create, revise and remove content
• Compare side-by-side with previous versions or other assemblies
• Add documents from another virtual document, from a collection or by browsing or searching the repository.

Using the new compare capability, users save time identifying the differences in virtual document against its previous versions or another virtual document.

Easily add documents

Authors can now easily create and import documents with properties or contents copied from recent and favorite documents while authorized readers can import new documents using the simple wizard-driven process.

Other enhancements that improve productivity include:

• Filter views using effective labels reflecting document status

• Sort and filter browsed content and search results dynamically
• Share user collections with other users

Visit the Life Sciences Smart View Product Forum using your OpenText My Support login credentials where you can:

• Read blog posts
• Look at new feature videos
• Collaborate with product team members and other users

December 2021: What's new in OpenText Life Sciences Smart View CE 21.4

CE 21.4 brings some great enhancements to OpenText™ Life Sciences Smart View, a SaaS application that gives your employees and authorized partners easy access to your regulatory content anytime, anywhere via their device of choice—whether your OpenText Documentum for Life Sciences repository is off-cloud, hosted in your private cloud or in OpenText™ Content Cloud for Life Sciences. Check out the latest updates below. 

External users can approve tasks with e-signature 

Pharmaceutical and medical device companies often use contract manufacturing organizations (CMOs) to help boost production capacity. CMOs need their sponsors to approve documents such as methods, specifications, or procedures related to critical manufacturing processes.  

The task approval in Life Sciences Smart View allows external users and partners to securely perform approval tasks in the system of record with audited e-signature.  

Easily add and view document versions 

Content authors can import content created offline as a new version. This is an alternative means for updating documents. 

Users can quickly access all versions of a document including their properties and contents. The document status is visually indicated with easily noticeable color coding.  

Create medical device content  

Authors can now create medical device content using the intuitive wizard-driven process that helps in selecting the appropriate template and adding metadata.

Share collections with others  

Collections are related documents, forms, searches and locations grouped together for quick access. Collections can now be shared with other users for improved collaboration. For example:  

• Collections containing methods, specifications and batch records can easily be shared externally to contract manufacturers and contract labs, and internally among Manufacturing Associates, Quality Control Analysts and Quality Associates.  
• Collections containing stability reports and executed master batch records can be shared with technical writers for quick access to the documents they need. 
• Collections containing effective methods can be shared with workers on the manufacturing floor. 
• Research & Development authors and managers can share collections of study plans and reports, labeling documents, non-clinical and clinical study protocols with the internal and external stakeholders. 

Initiate workflow  

Authors and coordinators can route documents for review and approval to bring efficiency to their collaboration and approval processes. This allows users to effectively manage the full lifecycle of content within Life Sciences Smart View, including creation, revision, routing, review, approval, and consumption.  

Take a few minutes and learn more about the efficiency and security gains of OpenText Life Sciences Smart View and visit the product forum to watch new feature videos. 

The post What’s new in OpenText Life Sciences solutions appeared first on OpenText Blogs.

The health and life sciences industry stands on the cusp of a technological revolution, with innovative technologies poised to fundamentally transform healthcare delivery, research, and patient outcomes. As we move through 2025, five groundbreaking technological trends are emerging as game-changers, promising to reshape how we understand, prevent, and treat diseases. 

Artificial intelligence and predictive healthcare 

Artificial intelligence (AI) has evolved from a promising concept to a critical tool in healthcare, moving far beyond simple diagnostic support. In 2025, AI-driven predictive healthcare has become a cornerstone of medical innovation, offering unprecedented insights into individual health trajectories. 

Machine learning algorithms now analyze complex datasets from genetic profiles, wearable devices, electronic health records, and environmental factors to create comprehensive health risk assessments. These advanced predictive models can forecast an individual's likelihood of developing specific conditions years before traditional diagnostic methods would detect them. 

Healthcare providers are using AI-powered platforms that can: 

• Predict potential disease onset with remarkable accuracy
• Recommend personalized preventative interventions
• Develop tailored treatment plans based on an individual's unique genetic makeup
• Continuously monitor and adjust healthcare strategies in real-time 

Advanced precision medicine and genomic engineering 

Precision medicine has transitioned from an experimental approach to a standard practice, driven by remarkable advances in genomic engineering and CRISPR technologies. The ability to precisely edit genetic codes has opened up revolutionary treatment possibilities for previously untreatable genetic disorders. 

Personalized medicine now goes beyond simply understanding an individual's genetic predispositions. Therapeutic interventions can be designed to: 

• Correct genetic mutations at their source
• Develop targeted therapies that work specifically with a patient's genetic profile
• Create customized treatment plans with minimal side effects
• Potentially reverse or prevent the progression of inherited diseases 

Biotech companies are developing increasingly sophisticated gene therapies that can be administered with minimal invasiveness, often through targeted molecular treatments that can be delivered via advanced nanoparticle technologies. 

Immersive telemedicine and extended reality healthcare 

The telemedicine revolution initiated during the global pandemic has evolved into a sophisticated, immersive healthcare ecosystem. Extended reality (XR) technologies, including augmented reality (AR) and virtual reality (VR), have transformed remote medical consultations and patient care. 

Surgeons can now perform complex procedures using haptic feedback robotic systems controlled remotely, while patients can receive comprehensive medical consultations through hyper-realistic virtual environments. These technologies have been particularly transformative in: 

• Providing specialized medical care to rural and underserved regions
• Enabling complex surgical training through realistic simulations
• Offering mental health support through immersive therapeutic experiences
• Rehabilitation and physical therapy programs with real-time progress tracking 

The integration of AI with XR technologies allows for more nuanced and responsive medical interactions, creating a more empathetic and personalized healthcare experience. 

Internet of medical things and continuous health monitoring 

The Internet of Medical Things (IoMT) has matured into a robust, interconnected ecosystem of smart medical devices that provide continuous, non-invasive health monitoring. Wearable and implantable devices now offer real-time, comprehensive health insights that go far beyond simple fitness tracking. 

These advanced devices can:

• Monitor multiple physiological parameters simultaneously
• Detect early warning signs of potential health issues
• Automatically transmit data to healthcare providers
• Integrate with AI systems for instant analysis and intervention recommendations 

Biosensors have become incredibly sophisticated, capable of detecting molecular-level changes in the body. Patients with chronic conditions can now receive proactive, predictive healthcare that prevents complications before they arise. 

Sustainable and regenerative biotechnologies 

Sustainability has become a crucial focus in biotechnology, with researchers developing innovative solutions that not only treat diseases but also contribute to environmental and human health restoration. 

Breakthrough technologies in this domain include:

• Biodegradable medical implants that naturally integrate with human tissue
• Regenerative therapies that can repair or replace damaged organs
• Sustainable production of medical treatments with minimal environmental impact
• Bioengineered solutions for addressing climate-related health challenges 

Researchers are exploring how biotechnology can create closed-loop medical systems that minimize waste, reduce environmental burden, and provide more holistic healthcare solutions. 

2025: A transformative healthcare landscape 

As we progress through 2025, these technological trends are not just improving healthcare they are fundamentally reimagining our approach to human health. The convergence of AI, genomics, immersive technologies, continuous monitoring, and sustainable biotechnologies promises a future where healthcare is predictive, personalized, and proactively oriented toward maintaining wellness. 

The most exciting aspect of these innovations is not just their individual potential, but how they synergistically interact, creating a holistic, integrated approach to human health that was unimaginable just a decade ago. 

Are you ready to learn more?

Learn more about how OpenText solutions for healthcare can help you address challenges in your organization.

The post Revolutionizing healthcare in 2025: From AI to telemedicine appeared first on OpenText Blogs.

As 2023 draws to a close, at OpenText, we’re reflecting on the year behind us, and the remarkable advancements made in how we use information to help organizations work smarter. But this is also an opportunity to look forward with anticipation to the limitless possibilities and shifts in the technology landscape that may impact your business. OpenText content services experts predict 2024 to be a pivotal year for how companies use intelligent information to supercharge innovation, boost employee productivity, and optimize business processes. When content-rich processes facilitate operations and insights (rather than create friction) through smarter information, the business outcomes are powerful. 

Let’s explore five content management trends that will help organizations work smarter in the coming year.

#1 - A solid information management foundation will lead to impactful AI gains

Who doesn’t want to tap into all that AI-powered work can deliver? Enhanced efficiency, cost savings and informed decision making? Bring it on!

While 34% of organizations are already tapping into AI to create new revenue channels, others have yet to reap such benefits.^[1] The challenge: the data isn’t ready. Fifty-four percent companies say a lack of resources, knowledge, products and organized data to feed AI are the biggest hurdles to benefitting from AI.^[2] And 72% of organizations say managing data is preventing them from scaling AI use cases.^[3]

Organizations with a solid information management foundation will be primed to benefit from generative AI in 2024—leveraging robust content services to ensure data is secure, available and accessible. From there, the possibilities to reimagine work and reach new heights of innovation are endless, using tools such as generative AI-powered intelligent assistants to help employees find content faster across diverse sources.

And with options to lean on AI experts, experiment with data (within a private generative AI environment) and structure data for maximum results, organizations can take the guesswork out of AI and see productivity soar in 2024. 

#2 - Public cloud SaaS solutions will help win the race for talent

Move over Gen Y, there’s a new workforce moving up the ranks! 27% of the workforce will be comprised of Gen Z by 2025^[4] and with the new demographic comes heightened employee expectations around user-friendly technology and work-from-anywhere flexibility. 

With organizations under pressure to combat employee churn and the growing phenomenon of quiet quitting (when employees do just the bare minimum to stay employed), improving the digital employee experience is paramount. Organizations that take action with public cloud SaaS productivity tools will make it easier for employees to do their jobs, stay engaged, and remain loyal to the company—winning the race for talent.

SaaS content management solutions can drive productivity with integrations that empower company-wide departments by meeting teams in their preferred applications and UIs—within Google Workspace, Microsoft Teams, Salesforce and other apps. Quick to deploy with out-of-the-box functionality, these solutions deliver content in context, supported by chat-based conversational search and translation if desired, eliminating the need to switch between applications. The result: a seamless user experience for employees of any generation.

#3 - Operational experience (as part of Total Experience) will set companies apart

Three hours a day! That is the average amount of time employees estimate they spend looking for information to do their jobs.^[5] These massive lags in productivity are due to digital friction: unnecessary effort by employees to use technology or data for work. And no one seems immune.

Ninety-five percent of organizations report digital friction is impacting the organization, with very real business consequences: lower efficiency (46%), increased costs (43%) and decreased employee satisfaction (40%).^[6] The same report also found 58% of enterprises lost business opportunities due to an inability to access data in a timely manner—jumping to 70% for companies with less than 5,000 employees.

Organizations have long been focused on customer experience, and employee experience took center stage as a result of the pandemic. But back-office operations have always taken a back seat – until now.  The reality is that organizations cannot achieve their employee and customer experience ambitions without first establishing a solid operational foundation. To reduce digital friction and achieve operational excellence, organizations will need to first optimize their operational experience, which means delivering information when and where it’s needed within critical business processes. If business growth is an organizational imperative, it can’t be fully realized without combining customer, employee and now operational experience into a total experience strategy. 

By connecting people, content and processes, organizations will remove productivity barriers within key roles such as finance, human resources and legal—driving desired business outcomes to maintain a competitive edge with improved agility, shorter lead times, increased customer loyalty and improved communications.

#4 - Regulated industries will accelerate modernization with pre-packaged cloud apps

Industries such as public sector, life sciences and healthcare have been traditionally slow to modernize technology and processes primarily due to security and budget concerns, continuing to rely on outdated systems and applications. But change is afoot with organizations playing modernization catch-up, leveraging pre-packaged cloud apps for a fast path to digital transformation and the cloud. And that trend will continue through 2024.

By taking advantage of industry-certified and integrated solutions, organizations can introduce automation and intelligent experiences to complex and regulated processes, such as bringing life-saving therapies to market or digitizing patient healthcare records.

Industry-specific cloud apps provide a way to modernize systems by connecting data, content and applications and maximizing existing infrastructure investments while enhancing information availability, value and security. Plus, with the flexibility to address specific use cases and requirements, such as accelerating citizen services for government or integrating with electronic medical record systems for healthcare, organizations can add new capabilities as requirements change.   

#5 - AI will be a catalyst to zero trust information security program adoption

In a new McKinsey survey, 40% of organizations plan to increase overall AI investments due to advancements in generative AI. But not without trepidation, as 53% acknowledge cybersecurity as a generative AI-related risk, but only 38% are working to mitigate the risk.^[7]

Enter a zero trust approach to security and information governance. 

The increase in scope and scale of data breaches and data privacy regulations requires more effective solutions to protect sensitive customer and high-value data wherever it flows. The use of cyber-resilient data protection tools, with AI-powered insights, will provide end-to-end protection across the data lifecycle, allowing organizations to de-identify sensitive information to neutralize the effects of a data breach while permitting continued use of the data in its protected state.

As a result, organizations can be prepared for widespread use of generative AI while ensuring data protection and privacy—protecting data that matters most.

We can’t wait to see how companies will drive value across the organization in 2024 with the next generation of content services innovations.

Are you ready for the future of work? Get started with content services designed to master modern work with smarter information.

Learn more about content management

^[1] Gartner®, Board brief on generative AI, May 2023
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

^[2] OpenText Research, Enterprise Customer AI Preferences, September 2023

^[3] McKinsey Digital, The economic potential of generative AI: the next productivity frontier, June 2023

^[4] World Economic Forum, Gen Z and the end of work as we know it, May 2022

^[5] Foundry Research sponsored by OpenText, MarketPulse Survey: Digital Friction, September 2023

^[6] CIO, Digital Frictions Holds Back Businesses, 2023

^[7] McKinsey, Cybersecurity in the age of generative AI, September 2023

The post Top content management predictions for 2024 appeared first on OpenText Blogs.

The life sciences industry has seen monumental change over the past few years. From the Covid-19 pandemic to a spike in investment, coupled with rising inflation and economic instability, the industry has been drenched in uncertainty and unpredictability.

However, life sciences leaders remain optimistic about the year ahead.

Here are four trends that will continue to impact the industry in 2024.

Mergers and acquisitions will march on

As scientific breakthroughs, changing market dynamics and the demand for new approaches to medicine reshape the sector, pharmaceutical companies are redefining how they approach mergers and acquisitions. Sanofi, for example, is set to separate its consumer healthcare business to enable greater management focus and resource allocation to the needs of the biopharma business in support of R&D investments. M&As will shift towards smaller and more specialist deals with the spotlight firmly on personalized medicine, putting the consumer directly in the spotlight. This is a continuation of recent successful deals such as Merck’s $11 billion acquisition of Prometheus Biosciences to Pfizer’s $43 billion purchase of Seagen. These transactions highlight a continued market emphasis on expanding capabilities in specific areas such as immunology, oncology, and gene therapy, and we expect this trend to continue.

In equal importance, the approach to technology during these transactions holds a significant standing, as it can either enhance or deplete the value gained from an acquisition. Companies with well-managed IT departments supported by innovative technology, for example, will have a distinct advantage, as they can leverage information effectively with more document control to determine more profitable deals during the M&A process.

Venture capital investors will continue to carefully observe the industry, recognizing the potential for substantial returns on investments and the opportunity to support companies that will shape the future of healthcare. As the pharma landscape evolves, the role of venture capital investors will remain crucial in supporting innovation and driving positive change in the industry.

The adoption of artificial intelligence and generative-AI

As biopharma undergoes a digital transformation, the pharmaceuticals industry is expected to harness the power of new technologies such as artificial intelligence (AI). In the past, large pharmaceutical companies have been criticized for being slow to embrace innovative technologies, however, with an expected $4.5 billion investment in the digital transformation of manufacturing facilities by 2030 and over $3 billion on AI by 2025, the pharma industry is set to turn to technology to personalize treatment, facilitate data handling and analytics to generate actionable insights and drive outcome-based care.

Let’s look at traditional drug discovery, a hugely time and cost exhaustive area, as an example of huge potential for AI. Typically, nine out of 10 new drugs in development will fail; it takes 10-12 years on average to produce a new drug; and it can cost more than $2bn to take a medicine from conception to regulatory approval. With AI technology, to smarten and speed up the work of clinical development by making faster decisions on a medicine’s potential by predicting drug efficacy, side effects, and more, cutting time and improving success rates. Moreover, AI has the potential to inform clinicians of what drugs not to pursue, focusing resources back on projects that are more promising, ultimately improving patient care in the long-term.

From lifesaving drugs discovery, manufacturing, clinical trials, drug target identification, diagnostic assistance, personalized treatment, and more – artificial intelligence in pharmaceutical has the potential to be a game-changer.

Moving to the cloud

In the past year, numerous life sciences companies have taken significant steps towards embracing a cloud-first approach to technology transformation. However, there exists a subset that still lacks a comprehensive grasp of the genuine value proposition offered by the cloud, let alone the methods to fully leverage its benefits.

Persisting use of outdated, disparate systems has resulted in siloed information, operational inefficiencies, and security vulnerabilities. These systems fall short in meeting the demands for seamless access to information and collaborative endeavors, regardless of time or location, and siloed information hinders insights, hurting innovation and efficiency. To optimize the advantages of cloud integration, supplementary elements of a cloud-first strategy must be integrated. These encompass cloud automation capable of scaling to meet critical business requirements, coupled with an integrated information management framework hosted on a flexible platform, enabling the extraction of invaluable insights spanning the entire spectrum from pipeline to patient. Ultimately, to accelerate life-saving therapies development, companies need to harmonize and integrate systems and applications to unlock their information’s full potential.

Cybersecurity is still a focus

It is imperative to acknowledge that cybersecurity will remain a pivotal challenge in 2024 with potential difficulties embedded in legal liabilities and regulatory penalties. To protect their organizations, the pharmaceutical industry is under mounting pressure to embrace a heightened importance on privacy and security, emphasizing a more stringent "zero trust" approach. This approach involves the systematic validation of every user and device, regardless of location or network, before granting access to sensitive data or systems. It acknowledges that trust should not be assumed, even within an organization's perimeter, as threats like data breaches and ransomware attacks become more sophisticated and diverse. By adopting a "zero trust" approach and implementing robust security measures, businesses can significantly mitigate the potential damage from breaches and enhance their resilience in the face of cyber threats.

Learn more about how OpenText solutions for life sciences can help your organization.

The post Top information management trends for life sciences in 2024 appeared first on OpenText Blogs.

In the world of pharmaceuticals, something interesting keeps happening—companies acquire, merge, or divest from other companies. It's like a puzzle they're trying to solve getting the right products, improving their research options or manufacturing capacity, and making sure everyone knows they're here to stay. For those companies that lack sophisticated information management systems, there are unseen obstacles.

Companies have different motivations like getting new ideas quickly or reaching new customers. It's not just about surviving; it's about being the best. No matter the motivation, adding complexity to information systems is not the goal.

Whether pharmaceutical companies are looking to team up or spin off, there are several information management challenges that pharmaceutical companies face in a merger or divestiture situations. Within this puzzle, there are many critical considerations including:

• Untangling software, databases, and infrastructure to efficiently support the new entity
• Minimizing disruption and maintain operational continuity
• Ensuring that systems and processes remain compliant with current and future regulations
• Assessing the current IT infrastructure and technologies to decide whether to retain, replace, or upgrade systems to align with the new entity's goals

Let’s dig into the specifics of information archiving and retention in Life Sciences.

Look out for dead weight in legacy applications

When mergers, acquisitions and spin-offs occur, companies must also access aging data held in legacy applications and find ways to optimize their current application support infrastructure.

The cost of retaining data in legacy applications in its original form can be daunting, especially when that data is rarely accessed. In fact, studies show that up to 80% of IT spending goes toward managing legacy data. In addition to being costly, legacy applications often don’t meet Life Sciences’ GAMP5 requirements for governance, accessibility and security.

And organizations should not forget to carefully consider how much dead weight will be lifted as part of cloud migration strategies for applications that no longer serve their original purpose.  

Realize the benefits of archiving

Archiving can help simplify and modernize your infrastructure by removing roadblocks of obsolete applications and systems while maintaining or enhancing compliance, productivity, accessibility, and security. Archiving plays a crucial role for pharmaceutical companies, ensuring the secure and organized storage of critical data and documents.

Information archiving ensures business continuity and maintains the reliability of acquired data. Capabilities should include capturing, indexing, and preserving information for long-term retention and easy retrieval to comply with regional regulations.

Key considerations

When developing an information archiving strategy, it is crucial to consider the following key factors:

• As you define your organization's retention policies, ensure they are compliant with all the regional regulations, and your organization's business needs.
• Don't archive everything you have, only what needs to be retained either for compliance or for business operational requirements.
• Defensible destruction of information is crucial at the time of archiving and at the end of the retention period of archived data.

Unleash the power of archiving in Life Sciences

Mergers and spin-offs aren’t the only situations that should trigger inclusion in your information archiving strategy. Here are other common scenarios:

• Protecting Intellectual Property (IP): Proper archiving of patents, experimental and analysis research data, and proprietary formulations is essential for safeguarding valuable assets and defending patents.
• Expanding portfolios: Having access to large sets of historical data helps in training artificial intelligence and large language models bringing new insights and value to the organization. This aids in the exploration of new innovations.
• Legal retention: Pharmaceutical companies may face legal disputes or litigation. Archiving relevant documents including financial records, contracts, and correspondence provides valuable evidence during legal proceedings.
• Health authority audits: Life Sciences organizations must keep data and documents available for inspection, supporting the drug development lifecycle. Ensuring the security and accessibility of records throughout the retention period is crucial.

Learn more about solving the puzzle of modernizing information archiving and simplifying data compliance or explore OpenText^™ information archiving solutions.

The post Assembling the pieces: Archiving and retention in Life Sciences appeared first on OpenText Blogs.

Quality is at the heart of the highly regulated Life Sciences industry. Ever changing regulations and technology are improving the quality of people’s lives, although often at the cost of increased complexity in managing business processes.

In this blog we will discuss the value of the integration of a Quality Management System (QMS) with OpenText™ Documentum™ for Quality & Manufacturing (Documentum for Q&M) and how to approach this integration. The integration is important as it gives users a cohesive experience where they can manage processes and related documents and make systems adaptable to their needs based on their role within the organization. This also helps ensure that business needs and compliance requirements are addressed in conformance with regulatory requirements.

Documentum for Q&M is widely used in Life Sciences organizations to create, maintain, and revise quality and manufacturing documents, providing smarter document management for life sciences. These quality and manufacturing documents are GxP documents that consist of Standard Operating Procedures (SOPs) and other controlled documents.

A Document Change Request (CR) in Documentum for Q&M is used to describe a proposed change to Category 1 documents (such as SOP’s, specifications, instructions, batch records or methods).  It helps pharmaceutical manufacturers to comply with GMP and ICH Q10 guidelines by enabling them to maintain a record of changes made to documents.  This demonstrates control over GMP documentation while conforming to GMP standards.

Authors or document coordinators can initiate CRs to create Category 1 documents, or to propose changes to existing Category 1 documents, or suspend or withdraw documents. These CRs enable tracking of document revisions and provides a link between the document version and related change control.  

Several large pharmaceutical companies have QMS (such as TrackWise, MasterControl QMS etc.) for global management and harmonization of quality systems. This includes Change Controls (change management system), deviations (deviations and quality events), complaints, investigations, risk management, CAPA etc. 

A Change Control is much wider in scope than a Document Change Request as it includes Change Request as one of its elements. While a CR is limited to controlled content changes only, a change control can include non-content related changes as well.

Since the change process is driven by the QMS system, integrating it with a document management system such as Documentum for Q&M, that hosts all controlled documents can become vital to ensure direct visibility to impacted documents. 

How to approach an integration

A pharmaceutical company can have the QMS drive Change Control which means that Change Control is created in QMS. Post review and approval of the Change Control, details such as Change Control Record number and Approval Date can be synced with Documentum for Q&M. This would be necessary to initiate a review and approval (or withdrawal) of the document in Documentum for Q&M.

The Change Control initiated in QMS may impact certain Effective documents in Documentum for Q&M (Fig1:  Integration for Effective documents). The integration needs to provide the ability to identify such Effective documents and associate them with the Change Control. When a document becomes Release Pending/Effective or Withdrawn, a notification can be triggered to QMS (with document version and status) to close the Change Control Record in QMS.

There could also be draft documents that are part of the Change Control (Fig2:  Integration for Draft documents). Once the Change Control is approved, the linked documents in Documentum for Q&M can move ahead in the review approval process and be made Effective. 

The Change Control could involve Effective documents that could be either Withdrawn or Suspended (Fig3:  Integration to Withdraw/Suspend documents) as part of the Change Control process. Such documents can be linked to the Change Control and once the Change Control is approved, they can be Withdrawn/Suspended.

As the Change Control is now driven by QMS, the Change Request feature in Documentum for Q&M can be disabled to solely rely on the external QMS. This feature can also be made optional as there could be some parts of the organization that may still use the Documentum for Q&M Change Request functionality.

What are the real benefits to be achieved from an integration?

Life Sciences companies face several challenges in managing quality processes and quality documentation together, especially around Change Control. Change Control often leads to document updates therefore effective document control is a critical component in the Change Control process. If these two systems are disconnected it can increase compliance risks due to a lack of visibility and a degraded audit trail. For instance, it could become challenging to find documents that are affected by Change Control. Similarly, finding out if a particular document is under Change Control could also become cumbersome resulting in a poor user experience.

As there are increased expectations from regulatory authorities around transparency, a seamless integration between these two systems can provide effective end-to-end visibility that not only helps optimize performance, but also provides effective traceability, auditing and reporting. In addition, maintaining only one system for all Change Controls instead of two is far less cumbersome for organizations to maintain.

The OpenText™ Professional Services team has years of experience working with customers on their Life Sciences implementations.  Contact us for more information.

Author: Anshul Kayastha is a Life Sciences Practice Lead at OpenText™ Centre of Excellence (CoE) who is passionate about technology, information management, architecture, integrations, and collaboration. Anshul has been working with Documentum for over 20 years with extensive experience in Life Sciences and BFSI domains focusing on helping customers implement large scale enterprise solutions.

The post Quality is at the heart of Life Sciences organizations appeared first on OpenText Blogs.

No matter your industry or business function, whether you're dealing with highly complex and regulated processes like clinical trials; simply need to automate manual data entry into everyday tools; or want a fast track to the cloud, seamlessly connecting content to process is essential to meet the demands of modern work. With Cloud Edition (CE) 23.1, OpenText™ Content Cloud™ introduces new industry-certified and integrated solutions to power intelligent, connected experiences and improve operational efficiency.

Empower cloud security and compliance for Public Sector and Life Sciences

More than 70% of government solution leaders plan to migrate applications or workloads to the cloud in the next 12-18 months, and yet security concerns often stall government agencies’ digital transformation strategies.  Now, with OpenText™ Extended ECM and OpenText™ AppWorks™ on the AWS public cloud achieving FedRAMP In Process designation, agencies gain the confidence that their cloud deployment and data are protected and meet rigorous cybersecurity standards of the US Government.  With barriers to the cloud removed, agencies can leverage the OpenText Cloud for Government solution to increase business agility and streamline citizen-facing services.

 Life Sciences and pharmaceutical companies often find it challenging and expensive to identify reliable cloud infrastructure to support their highly regulated document management systems and meet GxP requirements. OpenText Content Cloud for Life Sciences now supports the productivity and governance capabilities of OpenText™ Documentum™ for Life Sciences on AWS, allowing companies to accelerate clinical trials, improve health authority submissions, and ensure manufacturing quality and safety processes with audit-ready confidence and GxP compliance.

Enable connected and efficient finance and manufacturing processes

Bringing content and processes together with integrated content management drives operational excellence. The CE 23.1 release from Content Cloud now extends this capability to the most complex financial and manufacturing workflows. 

OpenText™ Extended ECM for Microsoft^® Dynamics 365™ Finance delivers information to your finance teams when and where it’s needed, allowing users to remain in their familiar application with a 360-degree view of everything they need to complete their tasks and boost the efficiency of core financial processes. Find this solution today on Microsoft AppSource.

OpenText Extended ECM for PLM connects product lifecycle management (PLM) information to other enterprise applications like ERP, MES and MRO to streamline manufacturing processes. With simple, secure access to PLM data and streamlined collaboration across subsidiaries and supply chain partners, engineering teams can get to market faster up to 75% faster with a single source of truth for product design and development.

Speed digital transformation with integrated applications now available through new channels

With employees using an average of 35 different tools a day, it’s no surprise that they often struggle to find content to complete daily tasks, a big blow to their productivity and the customer experiences they deliver. OpenText™ Core Capture for Salesforce® leverages powerful machine learning to intelligently automate document identification and extraction of information. This new solution automates the intake and processing of customer documents and data in Salesforce tasks to boost the productivity of Sales and Service teams. Core Capture for Salesforce is now available on the Salesforce AppExchange.

Customers pursuing a shift to the cloud with SAP RISE are often challenged with what to do with their legacy data and applications without the headache and cost of massive data migration projects or simply keeping those legacy systems running. OpenText™ InfoArchive™ CE is a proven cloud-based solution to accelerate the retirement of legacy SAP and non-SAP applications and provide a fast track to SAP S/4HANA.  With this latest release, InfoArchive CE is now validated by SAP and available on the SAP Store.

OpenText™ Core Content is a flexible, agile and secure cloud content management solution that integrates with critical business applications including SAP S/4HANA Public Cloud, Salesforce and Microsoft 365. Customers who choose Core Content to quickly address new departmental or industry use cases can now leverage OpenText’s certified global cloud partner ecosystem to purchase, implement and integrate a complete SaaS content services solution, enhanced with integration into other Core capabilities, including Capture, Signature and Case Management. 

As leaders in information management and information governance, OpenText is continuing our longstanding support and sponsorship of the 2023 AIIM Conference. Join us this year in New Orleans at the AIIM2023 Conference to learn more about our innovations and offerings.

The post Master modern work with intelligent, connected, secure and responsible experiences appeared first on OpenText Blogs.

With the ever-changing technology landscape, more and more organizations are moving their operations to the cloud, many of which are partnering with SAP as part of SAP RISE. For some of these organizations, in order to embrace the cloud and all it has to offer, they must first decide what to do with the dozens of applications left behind, along with the data stored within these applications.

For organizations that operate within regulated industries, addressing this challenge can prove to be quite complex and result in lost opportunities for modernization and increased costs. Secure and compliant consolidation of these applications in a cost-effective manner requires a new approach and calls for careful planning. OpenText™ and its trusted partner SAP have a solution for this; let’s explore how best to overcome roadblocks while moving to the cloud.

Retiring legacy applications

When transitioning to the cloud, it is important that only the most recent, business-relevant data be moved into SAP systems. What should be done with all remaining applications, data and content? Much of this historical data must remain accessible for compliance reasons or because users may need it in their daily work, reporting or data mining activities. However, maintaining live applications can become costly over time.

Archiving data and content

One solution is archiving older data and content so that it is preserved yet still accessible when needed. Companies can use automated tools such as AI-driven search engines to quickly retrieve archived information from any device at any time—all without having to maintain costly live databases or applications. This allows organizations to access all relevant information quickly and easily without having to pay for expensive storage solutions or inefficient manual searches through legacy systems. Additionally, archiving ensures compliance with legal regulations pertaining to document retention policies which further reduces risk for businesses.

Leveraging automation tools

Another way companies can remove roadblocks on their path towards cloud adoption is by leveraging automation tools such as AI-driven search engines that enable faster retrieval of archived documents from any device at any time without having to maintain live databases or applications—further increasing efficiency while reducing risk and costs associated with making a move to the cloud. Additionally, leveraging automation tools makes it easier for companies who are dealing with large quantities of data—such as those within eCommerce industries—to locate relevant information quickly and accurately when needed; this increases customer satisfaction while boosting overall productivity within the organization as well.

Simplifying your move to the cloud  

Moving your business operations onto the cloud offers numerous benefits such as increased efficiency and cost savings but also comes with its own set of challenges such as retiring legacy applications. Fortunately, there are ways around these obstacles to ensure compliance along with access to data through a single UI. OpenText™ InfoArchive™ Cloud Edition allows organizations to modernize and leverage the agility and innovation offered by SAP RISE by addressing the common challenge organizations struggle with when it comes to fully shutting down and turning off their legacy applications.

To learn more about InfoArchive and how it can accelerate your move to the SAP Cloud, visit the SAP Store.

The post How to accelerate the move to the SAP Cloud appeared first on OpenText Blogs.

The manufacturing of products relies on numerous activities supported by disconnected processes and applications that produce a steady flow of product-related content. But most of this information is housed in siloed applications, making content difficult for stakeholders to access.

Product lifecycle management (PLM) applications can help manufacturers develop new products and bring them to market faster by making it easier to track and share data along the product value chain. From product design to post-design, PLM applications can enable stakeholders across the organization to access and view product-related content.

PLM applications maintain critical content that supports functions such as product design, product simulations, manufacturing simulations, production tooling and field maintenance. But limited content access can lead to a reduction in collaboration, error-prone information requests and slow and disconnected change processes between product development and the rest of the business. This undermines the continuous improvement loop of product innovation. Organizations need a way to break down these barriers and unify data access.

Bringing ECM and PLM together

Much of the product data that is produced by manufacturers includes models, documents, drawings, artifacts and other files plus the meta data that defines these items. Previously, manufacturers have pursued several initiatives to unify access to and utilization of this data, including point-to-point integration, establishing data lakes and building data-processing hubs. However, these initiatives are not designed to meet the needs of consumers of content from across the enterprise.

Enterprise content management (ECM) platforms integrate content services with lead applications to bridge content silos, expedite information flows and expand governance. ECM platforms are ideally positioned to serve as a single, unifying repository for released product data and provide access to consumers of content across the enterprise.

With ECM for PLM, manufacturers can share released product information across the organization by synchronizing and serving data between ECM and PLM applications to downstream applications. ECM for PLM solutions ensure the most relevant source of truth and lay the foundation for further connectivity to enterprise systems like ERP, MES and MRO applications and more.

The benefits of ECM for PLM

The advantages of ECM for PLM solutions for manufacturers are clear: According to Propel, companies that use PLM software achieve 75% faster go-to-market speeds.

ECM for PLM solutions provide several important benefits to manufacturers, including:

• Control access to the most relevant released product information and eliminate manual error-prone information collection and distribution where mistakes can be costlier the longer they go undetected.
• Synchronize post-design change requests and problem reports back to the PLM from other systems.
• Accelerate deployments with preconfigured connectivity with enterprise applications, such as ERP, MES and MRO.
• Easily connect enterprise applications to the enterprise ecosystem with plug-and-play connectors and preconfigured transaction templates.
• Facilitate collaboration between multiple PLM systems and other enterprises across subsidiaries and their supply chains.
• Reduce cost of ownership with application programming interface capabilities for consistent collaboration.

Introducing OpenText Extended ECM for PLM

With ECM for PLM solutions, manufacturers can enable unified access to released product data, documents and drawings to be utilized across the product lifecycle and in the context needed by downstream applications. Proven ECM capabilities create a data highway and digital backbone that shares information siloed in enterprise applications. ECM provides data governance best practices and the orchestration of change processes and synchronization across multiple applications, enterprises and people. Information consumers can readily find, access and collaborate with product data and related content.

OpenText™ Extended ECM for PLM facilitates an end-to-end collaboration platform for manufacturers, providing the information highway to manage, share and present information to the right people at the right time.

Learn more about OpenText Extended ECM for PLM.

The post Improve manufacturing access to released product information appeared first on OpenText Blogs.