As summer arrives in the Northern Hemisphere, there's a familiar shift in pace—schools slow down, out-of-offices go up, and calendars open just enough to take a breath. For many, this season invites a moment to reset, reflect, and prepare for what’s next. And at OpenText Business Network, that’s exactly what our latest releases do for your digital supply chain: they deliver fresh innovations to reduce complexity, respond to evolving customer needs, and help businesses thrive in a world that's always on.

OpenText™ Business Network is a leading cloud platform for B2B integration and supply chain collaboration, enabling organizations to connect systems, partners, and data across complex ecosystems. With AI-driven insights, built-in compliance, and a highly secure infrastructure, the platform helps global businesses digitize operations, boost agility, and scale with confidence.

Since our last update in December, we’ve delivered two major releases—25.1 in January and 25.2 in April—packed with enhancements that simplify operations, strengthen resilience, and accelerate decision-making. Here’s what’s new:

Smarter Insights with Command Center and Trading Grid with Aviator

AI continues to take center stage in Business Network, making it easier for users to analyze integration health and act faster:

• Error message analysis: When B2B transaction errors occur, identifying the root cause can be time-consuming. This feature uses AI to surface patterns, diagnose recurring issues, and suggest resolutions in real time—reducing delays and improving recoverability.

Trading Grid Insights Error Analysis 

• Ask Aviator for Command Center—Integration Monitor: Business users can now get instant answers about document flows, partner activity, and platform performance—without needing technical expertise. This helps teams monitor operations proactively and resolve issues before they impact customers.

Ask Aviator in Integration Monitor 

• Payload Analysis: Business users no longer need to interpret raw EDI data on their own. With Aviator, anyone can simply ask a question in natural language—like “What is this invoice for?”—and instantly receive a plain-English explanation. It’s a game changer for making complex supply chain data understandable and usable across teams.

Trading Grid with Aviator Payload Viewer 

• Transaction Finder: Give your team the power to explore transaction data their way. Using intuitive, conversational search, users can uncover specific insights—such as delayed shipments or missing acknowledgments—without digging through multiple screens. It’s flexible, fast, and built for real-time answers.

Trading Grid with Aviator Transaction Finder 

• Enhanced Historical Analytics: REST APIs and deeper insights into partner and document metrics make it easier to track long-term integration trends and power custom reporting.

Elevating Trading Grid Insights

Formerly known as Trading Grid Lens, Trading Grid Insights is now tightly integrated with Aviator for real-time, AI-driven queries:

• Service Traffic Prioritization: New visibility tools allow IT to manage low- vs. high-priority traffic during peaks, ensuring consistent uptime and service levels.
• Partial Processing Status: Improved tracking for partially processed documents helps teams stay on top of exception handling and reduces bottlenecks.

Global Compliance at Your Fingertips

Keeping up with eInvoicing mandates worldwide is no easy task—but we’ve made it easier with expanded compliance capabilities:

• 25.1 introduced support for the latest Franco-German Factur-X and ZUGFeRD standards, including German X-Rechnung validation.
• 25.2 added support for Romania (via in-house development), Singapore, and E-Reporting on our TG E-Invoicing Navigator platform.

Integration Enhancements: Secure, Scalable, and Self-Service

• Advanced SFTP & Containerization: Enhanced security and streamlined deployment are delivered through advanced SFTP support and containerized services for Messaging and Data Integrator.
• ERP Adapter Expansion: New integrations include SAP S/4HANA P2P, Oracle Fusion SCM, MS Dynamics 365 (Finance & Operations, Business Central), and NetSuite—simplifying ERP-to-B2B integration across more environments.
• Self-Service Capabilities: From onboarding partners to deleting records and setting up translation maps, our TG Quick Connect workflows reduce onboarding time and empower business users to act independently.

Enhancing Supplier Collaboration

• Purchase Order Negotiation: Businesses can now collaborate on POs with trading partners before syncing into back-end systems, improving accuracy and reducing order rework.
• Package Codes and PO Notes: Shipment and order data are now more precise with added support for dimensional package data and embedded notes.

Expanding Platform Access and Security

• SCIM and SSO Enhancements: Streamlined provisioning of users and partners across systems improves identity governance and speeds up community onboarding.
• Vault & Key Management: Credential management now aligns with enterprise security standards, reducing risk and meeting compliance mandates.

Performance and Productivity Boosts

• Faster Processing: Onboarding and deduction tasks are now processed more efficiently, with split batch processing minimizing delays.
• Improved Portal Search and Custom URLs: Enhancements to Core Collaboration Access include more comprehensive search and support for customer-branded URLs in shared communities.

A Season of Growth with OpenText Business Network

Just like summer offers time to pause and plan, OpenText Business Network’s latest innovations help you step back, realign, and move forward with purpose. Whether it's gaining real-time insights, streamlining compliance, or giving your teams more control, our 25.1 and 25.2 releases are designed to help you build smarter, more connected supply chain ecosystems.

We’re excited about what’s ahead—and we’ll be back later this year with even more updates to keep you moving forward.

The post What’s New in OpenText Business Network Cloud appeared first on OpenText Blogs.

In the energy, manufacturing, and construction industries, managing vast amounts of technical documentation, ensuring compliance, and optimizing workflows are critical to maintaining operational efficiency and safety. OpenText™ Documentum™ Content Management (CM) and OpenText™ Documentum™ Content Management (CM) for Engineering have long been a trusted enterprise content management (ECM) platform for these sectors, offering robust document management, security, and scalability. Now, OpenText Documentum CM for Engineering is revolutionizing how these industries handle complex processes with the integration of generative AI capabilities through OpenText™ Content Aviator and the new AI-driven workflow insights. Let’s explore how these AI features can supercharge your operations, with specific use cases tailored to energy, manufacturing, and asset operations.

OpenText Documentum CM for Engineering: A foundation for energy, manufacturing, and construction

OpenText Documentum CM for Engineering provides a cloud-native content management platform that excels in managing technical documentation, such as engineering drawings, condition reports (CRs), and technical evaluations (TEs), while ensuring compliance with industry regulations. Its granular security, encryption, and audit trails safeguard sensitive data and manages massive data volumes securely. Its scalability—handling billions of documents— and cloud flexibility (SaaS, PaaS, IaaS, hybrid), make it ideal for global operations.

OpenText Content Aviator: AI-powered insights for faster decision-making

OpenText Content Aviator brings generative AI to OpenText Documentum CM and OpenText Documentum CM for Engineering, enabling conversational search, summarization, content generation, and multilingual translation. The seamless integration ensures all interactions adhere to strict security and privacy controls—data is encrypted, and responses are generated only from content users are authorized to access. This is particularly valuable in regulated industries like energy and manufacturing, where compliance is non-negotiable.

AI-driven workflow insights: Smarter processes at every step

The new AI-driven workflow insights powered by OpenText Content Aviator embeds AI into OpenText Documentum CM’s workflow engine, analyzing content at each step and presenting key data points to reviewers. This streamlines decision-making by reducing manual analysis, ensuring faster and more informed actions. OpenText Documentum CM’s workflow capabilities already offer a no-code/low-code environment with pre-built templates and features like task escalation and real-time monitoring which increased document processing by 3.5x. Now, AI enhances these workflows, making them even more efficient.

Specific use cases for energy, manufacturing, and construction

Impact review: Pinpointing affected documentation and equipment

OpenText Content Aviator can analyze updates or changes (e.g., new safety regulations or equipment upgrades) and pinpoint documentation and equipment that may be impacted. For example, in a manufacturing plant, if a new regulation affects a specific machine component, OpenText Content Aviator can identify all related drawings, procedures, and maintenance records in OpenText Documentum CM, presenting a summary to the reviewer. In an AI-driven workflow, this analysis happens at each step, ensuring that maintenance teams are immediately aware of impacted assets, reducing downtime and ensuring compliance.

Visualization and reporting: Streamlined data in table formats

OpenText Content Aviator’s visualization and reporting capabilities allow users to generate results in table formats, which can be copied or downloaded into Excel for quick list generation. At operational facilities, a maintenance manager can query OpenText Documentum CM for a list of all equipment due for inspection, and OpenText Content Aviator will present the results in a table, including asset IDs, locations, and last inspection dates. This table can be exported to Excel, enabling rapid report generation for audits or team briefings, saving hours of manual compilation.

AI agents: Multisystem task automation with Maximo integration

Energy and manufacturing industries are extremely interested in having OpenText Content Aviator talk with other agents to complete complex, multisystem tasks, such as opening Work Orders in Maximo. For instance, during a maintenance workflow in OpenText Documentum CM for Engineering, Content Aviator can identify a need for a Work Order based on a condition report, communicate with Maximo to open the order, and update the workflow with the Work Order ID—all without manual intervention. This seamless integration reduces delays, ensuring that maintenance tasks are initiated promptly and tracked efficiently.

Condition Reports (CR): Trending and summarization

OpenText Content Aviator can evaluate Condition Reports (CRs) by trending data, pointing out references, summarizing actions taken, and highlighting other key items. In an energy plant, a safety officer can ask, “What trends are emerging from recent CRs?” OpenText Content Aviator will analyze CRs stored in OpenText Documentum CM, identify patterns (e.g., recurring equipment failures), and summarize actions taken, such as repairs or procedural updates. In an AI-driven workflow, these insights are presented at each review step, helping safety teams make data-driven decisions to mitigate risks.

Engineering: Finding untagged drawings with CAD tools

OpenText Content Aviator assists engineering teams by finding drawings that have certain parts or references not tagged in modern CAD tools. For example, in a manufacturing facility, an engineer can query OpenText Documentum CM for drawings containing a specific pump model that lacks proper tagging. OpenText Content Aviator will search the repository, identify relevant drawings, and summarize their content, highlighting untagged references. In an AI-driven workflow, this analysis can trigger a review step, ensuring that engineering teams update drawings to meet current standards, improving asset traceability.

Procedures: Summarizing and guiding tasks

OpenText Content Aviator excels at getting procedure summaries and answering how-to questions based on procedures, such as dispositioning a CR or performing maintenance tasks. In an energy plant, a technician can ask, “How do I disposition a CR for a turbine failure?” OpenText Content Aviator will summarize the relevant procedure in OpenText Documentum CM, providing step-by-step guidance. In an AI-driven workflow, this summary is presented at the disposition step, ensuring the technician follows the correct process, reducing errors and ensuring compliance with safety protocols.

Technical Evaluations (TE): Querying status and results

OpenText Content Aviator can answer general queries around Technical Evaluations (TEs), such as “Is a TE closed?” or “What were the results of the TE?” In asset operations, a reliability engineer can ask, “What was the outcome of the TE on our compressor system?” OpenText Content Aviator will search OpenText Documentum CM, confirm the TE’s status (e.g., closed), and summarize its findings, such as recommended maintenance actions. In an AI-driven workflow, this information is provided at the review step, enabling engineers to make informed decisions about asset maintenance without manual searching.

Fault tree analysis: Explaining and discussing fault trees

OpenText Content Aviator can assist with Fault Tree Analysis by analyzing, explaining, and discussing fault trees stored in OpenText Documentum CM. For example, in an energy plant, a risk analyst can ask, “Explain the fault tree for our power grid failure.” OpenText Content Aviator will break down the fault tree, highlighting key failure points and their probabilities, and provide a conversational explanation. In an AI-driven workflow, this analysis can be presented during a risk assessment step, helping teams understand potential failure modes and prioritize mitigation strategies.

Conclusion: Empowering energy, manufacturing, and construction with AI

OpenText Documentum Content Management for Engineering, enhanced with OpenText Content Aviator and the new AI-driven workflow, offers transformative generative AI capabilities for the energy, manufacturing, and asset operations industries. From pinpointing impacted documentation during an impact review to automating Work Orders in Maximo, summarizing CRs, and explaining fault trees, these AI features streamline processes, enhance decision-making, and ensure compliance. OpenText Documentum Content Management’s robust security, scalability, and integrations—combined with AI-driven workflow insights—make it an ideal solution for managing complex technical content.

Ready to see AI content management in action? Take OpenText Content Aviator for a test drive today and see firsthand how AI-driven workflow insights can unlock your organization's potential.

The post Transform energy, manufacturing, and asset operations with AI content management appeared first on OpenText Blogs.

Here at R-DEX Systems, we have been developing cutting-edge solutions incorporating artificial intelligence (AI), robotics, and advanced sensor technologies for more than a decade. We have two sides to the business: we create AI solutions for clients in the military and defense sector, and robotics and automation tools for commercial businesses. 

We regard innovation as part of our DNA. That means we are always on the lookout for the latest-and-greatest technologies to enhance our offerings. And when we adopt new solutions, our objective is always the same: to help our clients streamline their operational processes, minimize costs, and improve their environmental performance. 

In recent years, one of the key focus areas for enterprises has been IoT solutions. But we’ve seen many of them have run into major challenges following the deployment. That’s why we started to plan a new solution, built on the OpenText Aviator IoT platform. 

Unlocking the value of IoT 

The potential value of IoT is huge, opening the door to end-to-end process automation and predictive maintenance. But it’s often the case that users struggle to ingest and analyze IoT data at scale. Instead, they often end up with multiple data silos and are unable to access the granular, up-to-the-minute insights they need to guide process optimization. 

Our planned solution would help clients to break down data silos and gain a comprehensive, real-time overview of their operations. Turning that vision into reality presented a big challenge: we needed a powerful, scalable IoT solution that would allow us to connect and aggregate data from many sources and support advanced analytics and reporting. 

Selecting an enterprise-grade platform 

We reviewed various IoT platforms before selecting OpenText. Some of our clients in the military and defense sector recommended OpenText, and the solution itself met all our needs. The scalability and security capabilities are truly exceptional, and we don’t think another solution on the market compares in terms of ease of use. 

The OpenText team helped to ensure a smooth implementation. We met with their solution consultants to map out our requirements, before completing the actual deployment. It was a great experience from start to finish. In fact, it felt like we were working with a small company, as OpenText were so agile and quick to respond to our queries. 

Boosting efficiency and environmental performance 

Today, the OpenText solution serves as the foundation stone for our new offerings. Once we connect the platform to the client’s IoT sensors, we can pull data, run analytics, and present the results on bespoke dashboards. That’s another bonus with the OpenText solution—it’s so flexible, enabling us to create customized visualizations for each client and use case. 

Our clients are using our new offerings to unlock deep operational insights, with comprehensive visibility over the location, performance, and usage of their assets. One military client pulls data from sensors on vehicles and equipment across their supply chain, enabling them to identify opportunities to improve efficiency. Another tracks their carbon emissions and environmental performance to support their transition to clean energy. 

Reducing risk and costs with predictive maintenance 

With actionable insights from the IoT data, clients can also implement predictive maintenance. That’s especially important for military and commercial clients with complex supply chains, where any vehicle or equipment failure could cause severe disruption. Now, they can see the best time to renew or repair equipment, reducing risk and costs. 

We firmly believe that OpenText Aviator IoT is the future. It will allow us to solve so many different problems for our clients, giving them business intelligence at scale. We’ve built a great partnership with OpenText, and we’re looking forward to the next chapter. 

To learn more about how we broadened our portfolio of cutting-edge solutions with OpenText Aviator IoT, click here to read our case study. 

The post R-DEX Systems helps organizations optimize efficiency with IoT analytics at scale  appeared first on OpenText Blogs.

Capital project management is a complex and challenging process that requires seamless collaboration between multiple parties to achieve a successful outcome. The goal of every engineering project is the handover of the finalized as-built information to operations so the resulting asset can generate revenue for the owner-operator. However, the handover process can be challenging due to vast amounts of documents that need to be managed and checked when assigning the right documents to the right operations and maintenance records in the owner-operator's asset information management systems. In recent years, most companies have adopted a progressive handover approach to help reduce long delays during the handover process. In this blog, we will discuss the perils of progressive handover and how a coordinated asset information management strategy can mitigate them.

What are the benefits of progressive handover?

Progressive handover is a phased approach that involves transferring information to operations as it becomes available, rather than waiting until the end of the project process. This approach offers many benefits, such as:

• Improved project continuity
• Better knowledge transfer
• More flexibility in dealing with change
• Improved performance by involving the maintenance team earlier in the process

What are the challenges of data handover processes?

Despite its advantages, several project and operations stakeholders have found out the hard way that it can be challenging to put into practice.

Any handover process is underpinned by the management and transfer of the built asset information, which can encompass multiple information data types, both structured and unstructured. Some of the areas that can trip up the data handover process include data ownership, data location, communication, and timing.

• Data ownership: It can be challenging to transfer ownership if data is still potentially being updated by the authors. If data is linked across multiple systems, how can the transfer of ownership be coordinated?
• Data location: It can be challenging to physically transfer data between projects and the operations data stores. If the data is in multiple systems and applications, it becomes more complex and often leads to incomplete or inadequate documentation.
• Communication: It can be difficult to ensure that all communication between the different project parties is coordinated effectively. From an AIM point of view, there must be a planned approach with a system of actions, notification of changes, and a full audit trail to clarify any disputes or contractual breaches.
• Timing: Issues such as an overlap between the exiting and incoming engineering teams can cause delays in the project and operational readiness. If handover is progressive and starts early, there may not be a team ready to receive and validate the data, and the operations systems may not be fully implemented and running.

How can a coordinated asset information management strategy help?

A coordinated asset information management strategy is key to mitigating the perils of progressive handover. Doing everything digitally is essential, but just converting all information to bits and bytes isn't the panacea for better efficiency on its own. The transformational changes that create real value come when digital technologies are used to change a business model and provide new, faster, more reliable, and higher-value solutions to the challenges faced.

Taking a holistic view means coordinating data across applications and controlling it to manage compliance and risk. Engineers should be able to find the data they need, whatever application they are using, and that data needs to be centrally coordinated to ensure a single source of truth, controlling approvals and access for multiple different use cases.

Management and control in the cloud also provide the opportunity to coordinate the transfer and ownership of project data to operations without the data having to be physically moved at all. Access can be revoked by role as required, and new roles can be assigned with access to the data from different application interfaces targeting operations and maintenance processes and the teams carrying out those processes.

The post The key to successful progressive handover in capital project management appeared first on OpenText Blogs.

The world is in a race for energy and resources, and that race is just as much about information management as it is about energy and essential commodities themselves. Trillions of dollars are being invested each year across the energy and resources sector on brownfield and greenfield projects and the ratio of gross plant, property, and equipment per employee continues to rise rapidly. To avoid project delays as well as ensure operations, maintenance, and engineering teams have the information they need to keep critical energy equipment running, asset documentation needs to be easily accessible and useable, so people spend less time searching for information and more time executing value-added tasks that their roles require.  

Stop wasting time searching for asset documentation  

Visibility and access to vital engineering content and asset documentation is an ongoing challenge for most organizations in the Energy sector. Up to 80% of the working day can be spent looking through unstructured content, with time wasted searching through multiple, siloed systems. But finding the documentation you’re looking for isn’t the only challenge—often, operators also encounter inaccurate or out-of-date information and documentation. 

Whether you are in capital project management, operations and maintenance, or safety, you need to transfer information via business workflows as effectively as possible. Do these workflows run smoothly for your organization, or have you experienced first-hand the impact and fallout when there are significant delays caused by the need to find relevant asset documentation? 

Remove barriers to asset documentation with smarter information  

Imagine an environment where all this asset documentation is not only dependable but simple to find using an easy-to-use, intuitive interface. Where finding data becomes as simple as the click of a mouse or touch of the screen. How much time and money could be saved by having everything you need within easy reach? What difference would this make to your organization’s ability to perform and execute effectively? 

Smarter information management can help reduce and sometimes remove barriers preventing your staff from executing effective search and retrieval of asset documentation, especially during critical events. 

With Cad-Capture Asset Navigation, you get reliable access to up-to-date engineering content and asset documentation. The solution also allows you to automatically relate the content to, and validate it against, structured asset data in your lead asset management application (e.g., SAP Plant Maintenance and Maximo EAM). You can capture, correct, validate, and activate all asset data in both native CAD and PDF engineering drawings and documents, vastly improving master data governance while delivering reliable search and retrieval of engineering content. 

Together with market-leading content management platforms like OpenText™ Content Management (Extended ECM) and OpentText™ Documentum™ Content Management, the Asset Navigation solution ensures that critical information is available in the right place, at the right time, for the right person, to safely, cost-effectively build, operate, maintain, and repair plants and facilities across the industry. 

By processing your entire range of engineering drawings and related asset documentation, automatically extracting the relevant asset tags and title block data, and then continuing to manage and update this information moving forward, staff can work more efficiently knowing they can access information when and where they need it.  

Ready for faster, more reliable access to asset documentation?

The post How fast can you access vital asset documentation? appeared first on OpenText Blogs.

Buckle up for a wild ride through the financial services landscape of 2025! The industry is about to undergo a transformation that's part sci-fi, part real-world magic, blending cutting-edge technology with human-centric innovation. 

Consumer banking: Your financial superhero sidekick 

Forget traditional banking - in 2025, your bank will be more like a tech-savvy best friend. Imagine an AI that knows your financial needs before you do, serving up personalized loan offers just as you're dreaming of that big purchase. Banking will seamlessly integrate into your life, whether you're checking your balance on a smartwatch or getting financing while shopping online. 

The coolest part? A "financial fitness tracker" that predicts potential money bumps before they happen. It's like having a financial guardian angel that keeps you on track, offering real-time advice and insights. 

Insurance: Smarter, faster, more personalized 

Insurance is getting a major upgrade. Say goodbye to one-size-fits-all policies and hello to hyper-personalized coverage. AI will customize your insurance based on your actual behavior - safe drivers and healthy individuals will be rewarded with better rates. Imagine getting instant compensation for a delayed flight without lifting a finger, or having insurance premiums that adapt in real-time to market trends. 

Climate change? Insurance is way ahead of the game, with policies that factor in environmental risks and help you stay prepared for whatever Mother Nature might throw your way. 

Wealth management: Democracy meets investment 

Investing is no longer just for the wealthy elite. In 2025, anyone can become an investor, thanks to democratized platforms that make growing wealth accessible to all. AI-driven portfolios will optimize your investments based on your unique goals and risk tolerance. 

Want to invest sustainably? ESG (Environmental, Social, and Governance) portfolios will go mainstream, letting you align your investments with your values.  

Corporate banking: Efficiency on steroids 

Businesses will enjoy financial services that are faster, smarter, and more integrated than ever. Real-time global transactions, predictive cash flow tools, and seamless supply chain solutions will help companies operate with unprecedented efficiency. 

The tech behind the magic 

Artificial intelligence is the secret sauce driving this revolution. From fraud detection to personalized customer service, AI will be everywhere. Process automation will streamline operations, while generative AI will create intelligent, personalized financial experiences. 

Sustainability: More than just a buzzword 

Finance is going green! Expect financial products that prioritize sustainability, with tools to measure and minimize environmental impact. Banks and investment firms will offer green loans, sustainable lending practices, and transparent ESG reporting. 

The human touch in a tech-driven world 

Despite all the technological advancements, human skills remain crucial. The workforce will need to balance technical expertise with emotional intelligence. Continuous learning, remote work flexibility, and skills in data science and AI will be key. 

Cybersecurity: Trust is everything 

With great technology comes great responsibility. Advanced encryption, zero-trust security models, and biometric authentication will protect sensitive information. Transparent data governance will build trust with customers. 

The strategic roadmap 

For financial institutions to thrive in 2025, they must: 

• Embrace innovation
• Put customers first
• Build flexible, resilient infrastructures
• Invest in talent and continuous learning 

The future is bright 

The financial services landscape of 2025 will be a thrilling convergence of technology, sustainability, and customer-centricity. Institutions that adapt with vision and agility will lead the way, setting new standards for innovation and trust. 

Get ready for a financial future that's not just about managing money, but about empowering people and creating positive change! 

Are you ready to learn more?

Learn more about how OpenText solutions can help, banking and insurance organizations improve customer experiences and win business. 

The post Financial services 2025: A thrilling tech-powered revolution  appeared first on OpenText Blogs.

The energy and resources sector is undergoing a profound transformation driven by the global push toward sustainability, energy technological advancements, geopolitical risks, and increasing regulatory pressures in some areas of the world.

In 2025, the continued evolution of the global energy mix, the rise of distributed energy resources (DERs) and the shift to decarbonized energy are reshaping industry operations across the entire sector. Simultaneously, organizations face mounting information management challenges, including managing vast quantities of data generated by industrial sensors and other digital assets, while protecting critical infrastructure from cybersecurity threats. The focus on building resilient, efficient, and sustainable energy systems highlights the growing importance of information management as a key pillar of innovation in this sector to safely deliver energy and essential commodities to the world.

Safety improvements through accelerated integration of AI and machine learning

The world is in a race for energy and critical resources, yet that race can’t compromise the safety of workers, the health of the surrounding community, nor the environment in which it operates. There will be a number of uses cases for generative AI and machine learning, yet safety will be one of the most important if not the most important application of this revolutionary technology. Asset documentation including but not limited to SOPs, safety standards, operating instructions, equipment manuals, safety forms and checklists, and much more contains a vast amount of knowledge. Utilizing an AI-powered content assistant to tap that knowledge quickly will ensure trusted information is always at a fingertips length away to keep workers and operations safe.

Increased asset uptime with expansion of digital twins across operations

Digital twins will scale across the enterprise, providing a real-time digital representation of an asset that enhances operational visibility. These models will improve the efficiency and sustainability of energy systems, offering actional insights into interconnected assets and processes. Every digital fabric has horizontal and vertical digital threads. Digital twins are no different. Key horizontal threads that will create trusted, autonomous, secures, and scalable digital twins include Content, Business Network, AI & Analytics, Experience, ITOps, Cybersecurity, and DevOps.

Advancements in predictive maintenance and autonomous supply chains

In 2025, autonomous supply chains powered by connected business ecosystems and predictive maintenance models will make advancements and continue to redefine operational efficiency across the entire energy and resources sector. Strategic equipment vendors and asset owners will partner together to securely connect and exchange IoT information so that manufacturers can build robust predictive models from their vast install base. Manufacturers will grow their reoccurring revenues through product-as-a service business models that predict equipment failures for their customers before unplanned downtime or unsafe scenarios occur. Moreover, asset owners will enhance their visibility into the location of critical spare parts, equipment replacements, and field service personnel reducing their risk profiles and improve asset uptime across their facilities.

Modernized customer experiences in utilities

Utilities will leverage advanced analytics and AI to transform customer interactions, providing hyper-personalized services and transparent communication. In 2025, customer experience improvements will be a necessity as utilities compete with alternative energy providers and adapt to decentralized energy systems. Smart meters and IoT devices will provide real-time data on energy usage, enabling utilities to offer personalized recommendations for energy efficiency or renewable energy options. Customer will see more proactive alerts about time of use pricing, outages, usage trends, and cost-saving opportunities through AI-power platforms.

Reduced cybersecurity gaps on energy infrastructure

In 2025, the energy and resources sector will face intensified cyber threats targeting smart grids, IoT devices, and digital infrastructures. Companies will deploy AI-driven cybersecurity systems capable of identifying and neutralizing threats in real-time. Cybersecurity gaps will continue to be reduced with governance playing a critical role. Organizations across the sector will enhance their frameworks for data ownership, access control, and compliance with international regulations like GDPR and NERC CIP.

Are you ready to learn more?

Learn more about OpenText solutions for Utilities, Chemicals, Oil and Gas, Metals and Mining and Engineering, Procurement and Construction that can help you work smarter.

The post Top 5 tech predictions for the energy and resources sector in 2025 appeared first on OpenText Blogs.

Think your business is safe? Every day, businesses just like yours are crippled by ransomware, data breaches, and relentless cyberattacks and these threats are evolving at a rapid pace. Don't wait until it’s too late and your business is a sitting duck. This is where we come in! Cybersecurity solutions aren’t about increasing revenues or decreasing costs (although they can do both), they’re about the actual survival and reputation of your organization. 

The good news? The threat landscape isn’t the only thing evolving! We have reimagined everything about our Cybersecurity portfolio, from our web pages to our actual products. Forget facelift! This is a total transformation of the OpenText™ Cybersecurity portfolio. We've ripped out the old and built a sleek, powerful engine for navigating content and realigned our portfolio completely, helping you battle today's treacherous cyber landscape. Why? Because the threats are evolving faster than ever, and your defenses need to stay ahead of this ever-changing landscape. 

Our revamped portfolio is your arsenal in the fight against cybercrime. We're not just offering products; we're delivering the cutting-edge intelligence and tools you need to: 

• Lock down your data: In ancient Egypt, hieroglyphic encryption was used to protect sensitive information. Today, simply keeping up with GDPR or CCPA is a minefield. Introducing OpenText™ Data Privacy and Protection - we'll help you keep your sensitive data out of the wrong hands and ensure compliance with today's complex regulations.

• Build an impenetrable fortress around your applications: Everyone knows the classic story of the Trojan Horse. It’s a term that’s still in use today – 3,000 years later - to refer to a type of cybersecurity attack. Hackers are relentless, but so are we. Introducing OpenText™ Application Security - our application security solutions will fortify your code and crush vulnerabilities before they can be exploited.

• Shut the door on unauthorized access: Even before the Roman Empire, a signet ring was a powerful tool for identification and authentication. These rings verified the identity of the bearer and granted them access to restricted areas or documents. Identity and Access Management remains a critical cornerstone of security today. Introducing OpenText™ Identity and Access Management - we'll help you implement zero-trust models and lock down your systems like Fort Knox.

• Hunt down threats in real-time: The Cold War was a battle fought behind the battle lines through espionage. Intelligence gathering and threat analysis was key. Introducing OpenText™ Threat Detection and Response - our threat detection and response solutions are your digital 007s, sniffing out and neutralizing threats before they can wreak havoc.

• Become a digital detective: Forensic science has its roots in 13th-century China. Song Ci developed methods to apply empirical observation to crimes. Introducing OpenText™ Digital Investigations and Forensics - when a digital attack happens to your organization (and it will), our forensic tools will help you uncover the truth, gather evidence, and rebuild stronger than before.

• Outsmart the enemy: The Codebreakers of Bletchley Park, who cracked the Enigma code in WWII, proved (again) that staying ahead of threats is built on actionable threat intelligence. Introducing OpenText™ Threat Intelligence - we'll arm you with the knowledge you need to anticipate digital attacks and fortify your organizations cybersecurity defenses.

Don't be a victim. Be a force to be reckoned with. 💪 

Explore the new OpenText Cybersecurity Cloud webpages and products today and discover how to: 

• Defend with precision: Find and neutralize threats with surgical accuracy. 

• Secure with confidence: Build an unbreakable and ever-evolving cybersecurity posture. 

The future of your business depends on it. Visit OpenText Cybersecurity Cloud now and take control. 

The post Is your business a sitting duck for cyberattacks?   appeared first on OpenText Blogs.

The retail and Consumer Packaged Goods (CPG) industries are experiencing a profound technological metamorphosis, driven by rapid digital innovation, changing consumer expectations, and the need for operational efficiency.

As we navigate through 2025, five groundbreaking technological trends are fundamentally reimagining how businesses engage with consumers, manage supply chains, and create value. 

Artificial intelligence and predictive analytics: The new competitive advantage 

Artificial intelligence (AI) has evolved from a buzzword to a critical strategic tool for retail and CPG companies. In 2025, AI-driven predictive analytics are no longer optional but essential for survival in a hyper-competitive marketplace. 

Advanced machine learning algorithms now enable businesses to predict consumer behavior with unprecedented accuracy. By analyzing vast datasets encompassing purchase history, social media interactions, demographic information, and real-time market signals, companies can create highly personalized marketing strategies and product recommendations. 

For CPG brands, AI is revolutionizing product development. Companies are using predictive models to anticipate emerging consumer preferences, design products that meet precise market needs, and optimize pricing strategies in real-time. Retail giants are deploying AI to manage inventory with remarkable precision, reducing waste and minimizing stockout scenarios. 

Immersive augmented and virtual reality experiences 

The boundary between physical and digital shopping experiences has become increasingly blurred, with Augmented Reality (AR) and Virtual Reality (VR) technologies leading this transformation. In 2025, these technologies are no longer novelties but integral components of retail and CPG marketing strategies. 

AR-enabled mobile applications allow consumers to virtually "try on" clothing, visualize furniture in their homes, or see how cosmetic products might look on their skin. CPG brands are using AR to provide interactive product packaging, enabling consumers to access detailed product information, ingredient sourcing, and sustainability credentials with a simple smartphone scan. 

Virtual reality experiences are creating immersive brand storytelling platforms. Consumers can now take virtual factory tours, understand product manufacturing processes, and connect with brands on a deeper, more experiential level. 

Sustainability tech: From buzzword to business imperative 

Sustainability technology has transitioned from a marketing differentiator to a fundamental business requirement. In 2025, consumers demand transparency, and technology is the primary mechanism for delivering authentic sustainability credentials. 

Blockchain technology is now standard for supply chain traceability. Consumers can track a product's entire journey—from raw material sourcing to manufacturing and distribution—ensuring ethical and environmentally responsible practices. IoT (Internet of Things) sensors enable real-time monitoring of carbon emissions, waste reduction, and energy consumption across global supply chains. 

Advanced recycling technologies and circular economy platforms are helping CPG companies redesign packaging, minimize environmental impact, and create closed-loop product lifecycle systems. Smart packaging with embedded sensors can now communicate product freshness, reduce food waste, and provide precise recycling instructions. 

Hyper-personalized omnichannel experiences 

The omnichannel strategy has matured into a sophisticated, data-driven approach that seamlessly integrates online and offline experiences. In 2025, technology enables truly personalized consumer journeys that adapt in real-time to individual preferences and behaviors. 

Advanced customer data platforms consolidate information from multiple touchpoints—e-commerce platforms, mobile apps, in-store interactions, and social media—to create comprehensive consumer profiles. Machine learning algorithms then utilize these profiles to deliver contextually relevant experiences across every interaction point. 

For retail and CPG companies, this means dynamic pricing, personalized promotions, and product recommendations that feel intuitive rather than algorithmic. Conversational AI and advanced chatbots provide instant, context-aware customer support that rivals human interaction. 

Edge computing and 5G: Enabling real-time retail intelligence 

The convergence of edge computing and 5G networks is unlocking unprecedented capabilities for retail and CPG businesses. These technologies enable real-time data processing, low-latency interactions, and sophisticated in-store and digital experiences. 

Smart retail spaces equipped with edge computing can now track customer movements, analyze shopping behaviors, and optimize store layouts instantaneously. Computer vision technologies powered by 5G can monitor inventory levels, detect theft, and provide seamless checkout experiences. 

For CPG brands, edge computing enables sophisticated quality control mechanisms. Sensors can detect microscopic variations in product quality, ensuring consistent standards across global manufacturing facilities. Real-time logistics tracking allows for dynamic route optimization and precise delivery estimations. 

Adaptive innovation is the new competitive landscape 

The technological trends of 2025 demonstrate that success in retail and CPG industries is no longer about implementing individual technologies but creating adaptive, interconnected ecosystems. Companies must view technology not as a tool but as a fundamental approach to understanding and serving consumers. 

The most successful organizations will be those that can integrate these technologies holistically, maintain agile innovation frameworks, and continuously reimagine their relationship with consumers. As technology continues to evolve at an exponential pace, the only constant will be change itself. 

Are you ready to learn more?

At OpenText, we will spend 2025 continuing to focus on meeting the supply chain, sustainability, and customer engagement requirements of our customers - including AI. Learn more about how OpenText solutions for consumer goods and retail industries can help you overcome your challenges.

The post The top 5 trends transforming retail and CPG in 2025  appeared first on OpenText Blogs.

December 2024: What's new OpenText Business Network Cloud Edition 24.4

As the year winds down and the holiday season draws near, we’re excited to reflect on another year of growth and innovation at OpenText. November brought us our largest OpenText World event to date in Las Vegas, with a record number of Business Network customers in attendance. It was a fantastic opportunity to connect with so many of you and showcase our latest advancements. And just in time for the holidays, we’re thrilled to announce the release of Business Network 24.4, packed with new features to streamline your operations and add even more value to your business.

If you missed OpenText World, don’t worry—you can still catch the general and Business Unit keynotes. This includes the legendary Business Network keynote, featuring Simon Ellis, Group VP at IDC; Deepti Sharma, VP of Engineering; and Mark Morley, Senior Director of Product Marketing, all available on demand until December 23. Unfortunately, we didn’t receive customer permission to share the panel with Denise Hemmert (VP of IT at Cardinal Health), Estelito Mendoza (Director of Global Delivery at SC Johnson), and Andrew Fitzpatrick (CEO of Washington Publishing Company), but the session is very worth watching!

New year: New OpenText Business Network Cloud

As we move into the new year, we’ve also rolled out new product names across our OpenText Business Network portfolio. These new names are now available on our website and product UIs. Next year, we’ll update SKU descriptions and the quote-to-order process. Check out the table below for the new product names:

Now, let’s dive into the latest highlights in Business Network 24.4:

OpenText™ Trading Grid Command Center – Integration Monitor

At OpenText World, we introduced one of our latest innovations: the Integration Monitor, a key app within Command Center. This tool provides critical insights into the health of your integration platform, tracking transaction flows and interactions with trading partners. A standout feature is Aviator, which empowers non-technical users to interact with business data through natural language queries. The MVP was demonstrated during OpenText World, showcasing dashboards for documents, partner information, and integration data.

Stay tuned for the general release of Integration Monitor in Q1 CY25!

OpenText™ Aviator IoT

The latest release of OpenText™ Aviator IoT 24.4 brings powerful new features to optimize IoT solution deployment. Updates include preconfigured templates and dashboards for asset tracking, enhancements to the IoT App Builder for easier customization, and improved integration with OpenText Core Intelligence for better data persistence and event tracking. The new Terraform provider simplifies solution configuration, making IoT solutions more accessible and efficient. To learn more about what’s new in Aviator IoT, read the blog here.

e-Invoicing Mandates Update: EU and France

The European Union’s ViDA (VAT in the Digital Age) proposal has been approved, introducing reforms such as mandatory cross-border e-Invoicing and single VAT registration. These changes will require multinational companies to comply with new regulations by mid-2030. OpenText’s Trading Grid e-Invoicing solution will help businesses navigate these changes with ease. In France, new e-Invoicing reforms set deadlines for large businesses by September 2026, and OpenText offers seamless integration as a registered Partner Dematerialization Platform (PDP) to help companies stay compliant. The most recent news are in the ViDA announcement blog and in the change to the French regulations blog.  

OpenText™ Trading Grid Insights (formerly Lens)

This release introduces customizable cross-reference tags and enhanced support for functional group-level customization, allowing greater flexibility in managing transaction details and trading partner facades.

OpenText™ B2B Integration Enterprise (formerly BNCE)

With new self-service features in TG Quick Connect, this update enhances company and user onboarding, improving connectivity and transparency for AS2 direct connect partners.

Security and Platform Enhancements

The latest updates improve tracking with PEPPOL ID display and strengthen platform security with advanced encryption, user data entitlements, and audit capabilities. These enhancements are tailored to meet the needs of robust use cases, like Bank of America.

Adapter enhancements

New features include support for MS Dynamics 365 Finance and Operations Procure-to-Pay (P2P) processes, critical for Just-in-Time (JIT) manufacturing. Transactions like EDI 830, EDI 862, and EDI 867 streamline demand forecasting, inventory management, and supply chain communication. Additionally, Trading Grid Aviator Knowledge Training offers B2B Integration Foundation (former BNCF) customers interactive guidance on API adapter configuration, feature usage, and troubleshooting.

OpenText™ Core Collaboration Access & Core Secure Access

These features now offer advanced security with Core Share integration and enhanced user management capabilities, including batch mode group management via CSV files.

OpenText™ Trading Grid Intelligence (formerly Active Intelligence)

The new features include a new "Days to Onboard" column in Onboarding Members, enabling customers to track and report the time taken for certification on Compliance Link, helping measure the success of their Vendor Onboarding program.

B2B software

The latest updates include a Tomcat-only update to address vulnerabilities and improve system security. Additionally, TLi now supports GUI over TLS, offering customers a more secure and flexible user experience.

As we approach the new year, I want to wish you all a joyful holiday season. We look forward to what 2025 will bring, with even more exciting innovations on the horizon, especially in AI technology. Our commitment to delivering new releases every 90 days will ensure that your solutions remain cutting-edge. Here’s to a prosperous and successful New Year, filled with new opportunities and growth!

July 2024: What's new OpenText Business Network Cloud Edition 24.3

The Olympic Games 2024 in Paris – the grand celebration of human athleticism, determination, and the occasional synchronized swimming routine that makes me question the laws of physics – will end in a few days. In the high-stakes world of Olympic competition, success is not just the result of individual athletes' strengths. It is also the result of seamless coordination and the support of their teams. This dynamic mirrors the challenges and triumphs experienced by supply chain, IT, or finance organizations. Just as athletes strive for gold, businesses aim for efficiency, precision, and excellence. Therefore, the Business Network team delivered a feature-rich release, CE 24.3, to help you stay competitive, resilient, and ready for whatever comes in the following weeks and months.

Here is a brief overview of new and enhanced capabilities in Business Network CE 24.3:

Trading Grid with Aviator

Trading Grid with Aviator is a new conversational, generative AI-based self-service virtual advisor. It integrates seamlessly with the OpenText™ Business Network, providing users with instant, human-like, contextually relevant responses and support. Trading Grid users gain autonomy to find the information they need instantly instead of opening support tickets or reading product documentation. You can find more information in this blog post.

Aviator IoT

Aviator IoT combines AI and advanced analytics with our IoT platform to allow companies to innovate like never before. It simplifies IoT sensor data access and analysis with our custom application builder and intuitive user experience. It integrates with OpenText Magellan MBIRaaS for fast, AI-driven insights and data visualization. The pre-packaged apps help customers quickly leverage data and monitor digital twins of physical assets. For more information, read this blog post.

Active Invoices with Compliance (AIC)

To help customers increase the reach of global e-Invoicing implementation, AIC supports the new B2B e-invoicing mandate in Malaysia, as well as the existing e-Invoicing mandate in Columbia. AIC extends the capabilities for SAF-T e-Reporting in Romania and brings enhancements to support changes in Saudi Arabia, Romania, and Turkey. For more details about the mandate in Malaysia, read the blog update here.

Lens Enhancements

• Configurable Bulk Redelivery Limit at User Level: Users with this role can simultaneously redeliver up to 60 transactions, up from the previous limit of 30.
• Enhanced Partner Transaction View: Suppress internal documents and files. Users can exchange and view transactions between customers and partners using two new quick filters for Partner transactions and Partner transactions, including errors. We also added a new active filter attribute to filter out Partner transactions, excluding internal documents, control messages, and 997 EDI types.
• Support for Live Search and Reporting for Active Document Customers Moving to Lens: Customers using AD can only access 93 days of data for their reports. However, with the transition to Lens, customers can run reports on 13 months of data and carry out live searches on historical data after Lens collects data for a 13-month period.

Business Network Cloud Enterprise (BNCE) Enhancements

• Trading Grid Cartographer: Integrates business processes and applications, allowing customers to programmatically retrieve and update XREF tables, dramatically simplifying table update processes for users, ensuring accuracy, and reducing time to production.
• Developed SCIM APIs for Company and User Management: SCIM standardizes the exchange of company and user identity information, simplifying access to cloud applications. Adding SCIM APIs to BN allows customers to integrate identities between their platform, the Trading Grid portal, and its applications.
• Deprecated gxs.com: All customers and communities on the Trading Grid will use Trading Grid Online to access and manage their Trading Grid solutions.
• AS4 CEF Certification: The Connecting Europe Facility (CEF), a key EU funding instrument to promote growth, jobs, and competitiveness through targeted infrastructure investment, has certified Business Network Cloud Enterprise for the AS4 message exchange protocol, ensuring secure data exchange regardless of sector.
• Peppol End User Statistics Reporting: Collects statistics and informs OpenPeppol and other Peppol authorities worldwide.
• Common Mailbox for PEPPOL Outbound Receiver: Better fits BNCE solution to Peppol dynamic discovery and connections.

Business Network Cloud Foundation and Adapter Enhancements

• MS Dynamics 365 Finance and Operations (F&O) Order-to-Cash (O2C) Support for Just-in-Time (JIT) Manufacturing: The Planning Schedule with Release Capability (EDI 830) and Shipping Schedule (EDI 862) transactions are crucial in JIT manufacturing, enabling efficient demand forecasting, inventory management, and logistics coordination between buyers and sellers. The Product Transfer and Resale Report (EDI 867) adds additional value by providing insights into downstream sales and inventory, supporting refined demand forecasts and improved supply chain communication. Together, these transactions ensure the responsiveness and efficiency essential for JIT operations.
• Self-Service Onboarding Dashboard for Customers: Get a single dashboard to view and manage tasks required to provision Trading Grid solutions.
• Self-Service VAN Passthrough Workflow for Partner Onboarding: BNCF customers can now onboard VAN-connected trading partners to their solutions.

Freeway Enhancements

• Expanded Supported Trading Partner Kit Portfolio: Offers Freeway more trading opportunities in new markets, geographies, and industries.
• UI Enhancements for Streamlined and More Automated User Experience: Helps users save time while moving through their supply chain steps.
• ASN Labels as a Service API Creation: Helps integrated customers to integrate and automatically generate shipping labels for their merchandise.

Active Access Enhancements

• Added Subscription Actions to Bulletins: Active Access will provide specific messages for actions and automatically close the subscription pop-up after saving. Clear messages will further boost engagement and reduce errors and support needs.
• Ability to Send Bulletins to Security Administrators: A streamlined notification process will automatically inform security personnel directly, without delays, about events they need to know.

 Identity and Access Management Enhancements

• Sign-In Policy for Geographical Region and Step-Up Authentication: This policy ensures additional authentication when users log in from unknown locations, enhancing security posture of enterprises.
• Authentication IP Address Reputation Policy API: Prevents access from IPs flagged for suspect activity or low reputation.
• Known Breached Password Policy Rule for Sign-In: Ensures weak or compromised passwords are flagged appropriately.

Active Intelligence Enhancements

• Support for French Language in Compliance Link and Trading Partner-Facing Screens: This feature enables customers to access the application in multiple languages and Professional Services to configure rules and data sets in the preferred languages.
• Duplicate Index Constraint Check Verification for XML Format: This allows checking of elements in XML documents from trading partners for duplicates over a rolling period. This feature is in addition to the previously introduced capability for X12 documents.

B2B Software Enhancements

• BizManager Integration with API and PaaS Object Storage: This feature enables customers looking to build and extend integration flows to API-based services such as Azure Blob, Amazon S3, etc. It also helps developers build, deploy, and manage applications faster.
• BizManager OAuth2.0 Support: Provides a secure, flexible, and user-friendly method for authentication and authorization.
• BizManager PostgreSQL Support

Just as Olympic athletes depend on their teams to achieve greatness, supply chain, finance, and IT professionals rely on robust tools and features to reach their goals. We designed the new additions in Business Network CE 24.3 to help you push the limits of efficiency, precision, and excellence in your operations. Stay ahead of the competition and ensure your business is ready for the future with these powerful updates.

Looking for information from previous releases? You'll find them here.

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