It’s time to start thinking about ERP modernization as Microsoft Dynamics GP (Great Plains) reaches its end of life on September 30, 2029. This marks a significant shift for many businesses who have a lot invested in Great Plains. It’s a scary thought to upend a solution that (mostly) works at the moment. But as technology continues to evolve and market dynamics change, it's crucial for organizations to adopt solutions that can support their growth and competitiveness.  

Ensure a smooth transition to Dynamics 365 Business Central (or any other ERP) 

Many businesses will likely follow Microsoft's recommendation to transition to their flagship SMB ERP product, Dynamics 365 Business Central (BC). Others may decide to choose a different ERP or may even feel a strong urge to kick the can down the road. Regardless of how or whether you move forward with a new ERP, OpenText can help you in developing a comprehensive implementation strategy, collaborating with your team and consulting partner to consider all factors, including B2B modernization. By integrating B2B modernization into the planning of the ERP modernization project, businesses can optimize their investment and leverage the full potential of their new system. 

How to develop a well-defined ERP integration transition strategy 

As a global B2B integration leader with over 30 years of experience, OpenText ensures a smooth and efficient migration. We have the technology and teams to quickly analyze your existing transactions and develop a tailored project plan. Minimize disruptions and maximize the benefits of Dynamics 365 Business Central or any other ERP by connecting your business to the largest network of trading partners worldwide. 

OpenText runs the world's largest network of connected partners

Leverage our highly customizable, pre-built Dynamics 365 Integration adapters 

OpenText offers highly customizable EDI integration adapters for ERPs, including for Dynamics 365 Business Central EDI integration adapters. Our pre-built adapters are quick to deploy and provide configurable options to meet your specific needs, ensuring a cost-effective and efficient integration solution, while allowing organizations to maximize the full potential of their ERP modernization efforts.  

Key Benefits of working with OpenText 

• Accelerate your ROI: Maximize your ERP modernization investment with our comprehensive end-to-end B2B integration solution. Streamline your supply chain, automate manual processes, and optimize operations to boost growth and profitability.  

• Expert Guidance: Our experienced team does the due diligence upfront to understand your unique needs. We ensure a timely and on-budget deployment with tailored advice and support throughout the migration process and beyond. 

• Seamless Integration: Integrate your ERP seamlessly into existing systems and customize it to your unique EDI workflows, eliminating the need to adapt operations to a generic integration solution. 

• Scalable Operations: Seize new opportunities and easily adapt to changing business needs with a scalable B2B infrastructure and a variety of add-on capabilities designed to handle any challenge.  

Choose the right partner for your ERP transition 

Don't jeopardize your business's success when transitioning from Dynamics GP to Dynamics 365 BC or any other ERP. Partner with the right vendor to ensure a smooth and easy EDI integration and optimize your operations for growth.  

Learn more about Dynamics 365 ecosystem integration or about one of our other easy EDI integration solutions. Also, stop by our booth at Microsoft 365 DynamicsCon in May 2025.

The post Simplify your Dynamics GP ERP Transition to Dynamics 365 BC appeared first on OpenText Blogs.

It’s no surprise that artificial intelligence is an increasing priority for small businesses, especially with the rise of AI tools directly integrated within everyday applications, such as Microsoft® 365 Copilot®. In fact, Microsoft’s latest survey of small business trends, challenges, and opportunities revealed that one-third of SMBs consider AI a “top four” priority, and 71% have plans to either begin or accelerate AI investments within the next year.  

Although still new, the benefits of AI for SMBs, such as simplifying both common and complex tasks, are already clear. According to  the Microsoft survey, 84% of those surveyed believe AI has a positive impact on their business, and those who regularly use it see an average increase of 40% in productivity. So, the real question is not “if” tools like Microsoft 365 Copilot can give SMBs a competitive edge, but rather “how.”  

How is Microsoft 365 Copilot optimizing ROI for small businesses? 

The first step in maximizing your opportunity with AI tools like Microsoft 365 Copilot is understanding what they can do. While Microsoft is always expanding the product’s capabilities, there are plenty of current use cases for SMBs available now and in the immediate future. 

Here are a few examples of how SMBs are using Microsoft 365 Copilot to enhance productivity and innovation throughout their business processes: 

• Creating a cohesive experience across M365 applications – Through “graph grounding” when the product responds to user prompts, it enhances its responses by seeking additional context from relevant information stored in Microsoft 365 repositories via Graph requests. This is achieved by accessing and utilizing data from Microsoft Graph, a collection of APIs that provide access to data stored in Microsoft 365. 
• Refining strategic content creation – Copilot in Word reduces the need for redundant or time-consuming tasks by paraphrasing existing content, expanding relevant information in detail, or enhancing documents with statistics. 
• Sorting and managing email conversations – Copilot in Outlook locates specific emails based on topic or custom prompts, summarizes meetings, outlines to-do lists, and drafts or edits email messages, which saves precious time. 
• Boosting form, survey, or poll response rates – The product offers proactive recommendations for follow-ups, including generating form completion reminders or crafting messages. 
• Reviewing and summarizing videos –For Teams meetings, Microsoft 365 Copilot identifies relevant points, including timestamps for topics or speakers, a list of calls to action, or searches for specific topics, words, or phrases.  
• Customizing and automating business tasks – Copilot extensions or API plugins can be built to interact with and process data from various sources, such as targeted searches, natural language queries, and custom pre-defined prompts derived from your graph data. 
• Eliminating manual typing or formula creation – Copilot in Excel can leverage verbal prompts to assist with data analysis or generate formula column suggestions, show insights in charts and PivotTables, and highlight interesting portions of data. This includes the ability to automatically create and calculate formulas for complicated spreadsheets based on user prompts. 
• Reviewing content management and data governance practices – Copilot for Restricted SharePoint Search allows users to disable organization-wide search, and to restrict both Enterprise Search and Microsoft Copilot experiences to a curated set of SharePoint sites of your choice. Additionally, whether you have enabled Enterprise Search or Restricted SharePoint Search, users can interact with files and content they own or that they have previously accessed in Microsoft Copilot.  
• Gaining key insights from employee feedback – The product can document comments to help users easily act on suggestions based on Microsoft 365 Copilot summaries, reports, and analysis across M365 applications. 
• Transforming the collaborative project management process – Copilot in Planner (Preview) streamlines the planning, management, execution and analysis of major projects. 
• Training employees on effective prompt generation – Copilot Labhelps teams learn the drivers of AI-enabled business practices. 
• Supporting the development of secure applications – Microsoft 365 Copilot can effectivity ground, write, analyze, or troubleshoot code and other data or security challenges. Understanding the usage of prompts is key. 

The list above is far from comprehensive, with more features and updates coming every month. For more information on the product’s AI capabilities, check out Microsoft’s AI Copilot Success Kit. 

How SMBs can use Microsoft 365 Copilot to drive greater success

Of course, knowing what the product can do is only half the battle. As a recent report on SMB technology adoption shows, a staggering 77% of SMBs say the number one barrier to AI success is a lack of knowledge. In other words, the best way SMBs can set themselves apart is through early adoption and continuous training with AI tools like Microsoft 365 Copilot.  

If you’re new to AI and want to make the most of a potential investment, you can easily become a Microsoft AI expert by taking advantage of their free Microsoft 365 Copilot training modules. Or, if you’re not sure how the product can optimize your business processes, consider the following use cases based on your industry. 

For product-based, supply chain industries such as retail, manufacturing, or transportation, the product can help you:  

• Predict product demand fluctuations with greater accuracy based on your sales data. 
• Optimize delivery routes by analyzing financial and geographical data. 
• Monitor weather and world events that impact the supply chain, including situations influencing your materials, carriers, or distribution networks. 
• Automatically draft emails to alert impacted partners or customers to mitigate potential disruptions. 
• Support customer service through the creation and analysis of support forms, surveys, and polls. 
• Generate insights into order status, delivery schedules, and shipping options. 

For service-based industries such as insurance, legal, consulting, or real estate, Microsoft 365 Copilot can help you: 

• Draft, review, and summarize essential documents based on business and industry data.
• Generate compelling copy for marketing campaigns, targeted sales outreach, or other important customer-facing messaging. 
• Translate documents, presentations, or sales and marketing collateral into 27+ languages.
• Design engaging PowerPoint presentations based on industry data and customizable themes. 
• Develop comprehensive project management plans including automated progress reports. 
• Automate data entry tasks and improve data analysis along with suggestions for data clarity.
• Respond to customer inquiries with increased efficiency using AI-powered suggestions. 

Microsoft 365 Copilot is not just another product update – it’s a game changer for SMBs. What’s more, Microsoft is dedicated to its continuous improvement through expanded language support, SKU eligibilities, new product features, and performance updates. To stay current on what’s ahead for the product, be sure to check out the Microsoft 365 roadmap. 

How partners can seize the opportunity 

Microsoft 365 Copilot offers a lucrative opportunity for resellers and managed service providers. Partners can boost their earnings significantly through various revenue streams, including foundational productivity setup, integration of business premium add-ons, and specialized training services. By helping organizations lay the groundwork for a Microsoft 365 Copilot environment, partners can sell essential services such as end-user training on how to write effective prompts and interact seamlessly with AI tools. Additionally, partners can qualify for the Tier 2 accelerator, offering an attractive 10.75% rebate—exceeding their profit margin. Supplementing these offerings with SMB workshops and ongoing support services further enhances the value proposition, creating multiple touchpoints for sustained revenue growth. This robust opportunity not only diversifies income but also maximizes profitability through comprehensive incentives and rebates. 

Next steps: Gain the AI advantage with OpenText Cybersecurity 

Now that you know how Microsoft 365 Copilot can give you a competitive advantage, the next step is to work with a knowledgeable partner who can help you optimize and customize the product to support your unique business needs. OpenText™ is here and ready to help businesses like yours on the journey to AI-powered productivity.  

In addition to offering Microsoft 365 Copilot and licenses through our Cloud Service Provider (CSP) network, we work with you one-on-one to develop an effective adoption strategy to optimize specific business challenges or create long-term AI initiatives. We can also help train your teams to expand your knowledge of AI tools to further set you apart in your industry with our AI masterclasses and technical bootcamps. 

Ready to get started? Supercharge your business with Microsoft 365 Copilot. 

The post How SMBs can use Microsoft 365 Copilot for a competitive advantage appeared first on OpenText Blogs.

Small and medium-sized businesses (SMBs) are constantly seeking ways to improve productivity and ignite creativity. Recently, Microsoft 365 Copilot has entered the scene and it’s proving to be a groundbreaking development that's reshaping how SMBs operate. This innovative solution harnesses artificial intelligence to not only streamline everyday operations but also to boost productivity and innovation.  

Copilot's Impact: is it worth it for SMBs? 

Microsoft 365 Copilot was initially launched for larger enterprises and educational institutions in November 2023. Following this initial launch, it expanded availability to small and medium-sized businesses (SMBs), making it accessible to a wider range of customers. 

Copilot helps businesses automate simple, everyday tasks and unearth intelligent insights. It uses smart technology to handle jobs like entering data, setting up calls, answering basic customer questions, and summarizing meetings. Additionally, it crafts complex codes like those used with Excel’s functions—all you need to do is provide the right prompts. The cost of using Copilot for a year is generally $360 per user, but the value depends on how much a business needs it and what they use it for. Nonetheless, investing in Copilot typically pays off due to increased efficiency, and because Copilot works quickly and makes fewer mistakes, customers tend to be happier and more loyal. 

Microsoft set a strong example by incorporating Microsoft 365 Copilot suite for their teams. This move significantly boosted productivity and improved the quality of work across the company. They shared insights showing that "83% of Copilot users reported enhanced sales productivity, and 64% noted it aided in making customer interactions more personalized." With Copilot's smooth integration into everyday tools like Word, Excel, PowerPoint, Outlook, and Teams, it quickly became essential for Microsoft staff. Interestingly, their research showed that 77% of users indicated they couldn't imagine going back to working without Copilot after trying it. For more on how Copilot transformed operations at Microsoft and its impact, take a look at their Inside Track blog. 

What’s more, the impact of Copilot on enhancing creativity among its users is quite remarkable. According to the Microsoft Work Trend Index Special Report, a significant number of users experienced a boost in their capabilities since using Copilot. Specifically, 57% felt that Copilot made them more creative, with 68% stating it helped kick-start their creative process. Furthermore, an impressive 72% of users reported that Copilot was instrumental in helping them generate ideas while writing. These statistics underscore the valuable role that Copilot plays in not only enhancing productivity but also in fostering a creative mindset among users. For more insights into how Copilot is shaping creative processes at work, you can read more on Microsoft's website. 

The partner opportunity with Copilot  

The naming of Copilot is no coincidence – if you are a pilot, AI is your copilot, helping you take off, navigate, and land safely. Likewise, the rising demand for AI in business presents a meaningful opportunity for OpenText™ Partners to help customers of all sizes become AI-powered organizations. Below are a few examples of how including Microsoft Copilot in your service offerings is a strategic move that can significantly enhance your business's value proposition and open up lucrative new revenue streams: 

Sell Copilot licenses 

You have the opportunity to sell Copilot licenses directly to your clients. This not only adds a valuable product to your portfolio but also ensures a steady income from license renewals. Furthermore, as businesses increasingly adopt AI solutions, the demand for Copilot is set to rise, providing a sustainable growth avenue. 

Provide support 

Offering dedicated support services for Microsoft Copilot is another key aspect of this opportunity. By ensuring that your clients have access to expert advice and troubleshooting, you can improve their overall experience and satisfaction with the product. This proactive support not only reduces downtime but also empowers clients to leverage Copilot fully, maximizing their return on investment. 

Include training as a separate offering 

By developing a training program tailored to Copilot, you can position your business as an expert. For example, by educating users on prompt writing and effective interaction, businesses can maximize its potential. Effective training helps clients understand and utilize the full potential of Copilot, leading to higher adoption rates and more successful outcomes. Additionally, offering training services builds client confidence and reinforces your role as a trusted advisor. This not only strengthens client relationships but also opens doors to further business opportunities as clients seek guidance on additional solutions or advanced features. 

Leverage incentives 

Microsoft’s Tier 2 accelerator program provides significant financial incentives to partners who are actively engaging with Microsoft's ecosystem. This program offers up to 10.75% in rebates, a substantial reward that underscores Microsoft's commitment to supporting growth and success. 

What’s more, you can tap into your current customer base to spark interest in Copilot and broaden your audience. Currently, you can take advantage of a 15% discount September 1 – December 31, 2024, for purchases of 10 – 300 seats, providing a great opportunity for your team to explore AI.  

How OpenText can help 

Once your Copilot Business is built and it’s time to scale, you can lean on support from OpenText and Microsoft to help define your AI goals and strategies, develop your sales and technical skills, and take new AI-powered services and solutions to market.  

We are happy to act as an extension to your team, ready to support and collaborate with you on the journey to AI-powered productivity. In addition to offering Microsoft 365 Copilot licenses through the CSP network, we work with your business one-on-one to help achieve your business goals and objectives, including AI initiatives and product presales, benefits, and incentives consulting.   

We can also help you build and train your Microsoft 365 Copilot teams with learning paths that enable greater innovation and long-term success. And if you ever need assistance with sales plays and marketing assets, our marketing support services offer valuable insights to level up your business.  

If you’re not already an OpenText partner, learn more about our Partner Ecosystem and join today.  

The post Maximize profits with Microsoft® 365 Copilot for SMBs  appeared first on OpenText Blogs.

Companies often struggle with rigid and inflexible B2B integration solutions, hindering their ability to flow EDI transactions efficiently between internal systems such as Microsoft Dynamics 365 Business Central and their external trading partners. This, in turn, can lead to delays, errors, missed opportunities, and higher costs.

Unlike rigid off-the-shelf adapters, OpenText customers can choose from pre-built components to create a tailor-made solution that seamlessly integrates their Microsoft Dynamics 365 Business Central with any internal or external system. Our modular approach lets you pick and choose capabilities and services, keeping you within

budget while maximizing value.

This solution provides:

• Rapid Deployment and Affordability: Faster implementation compared to fully custom integrations and lower total cost of ownership.
• Flexibility and Customization: Ability to tailor the solution to specific needs, unlike rigid off-the-shelf adapters.
• Real-Time Visibility and Insights: Instant visibility and management of all EDI transactions, optionally embedded centrally in your Dynamics 365 Business Central user interface.
• Shipment Intelligence: Options to add enterprise-level capabilities such as real-time shipment tracking that can alert for potential disruptions.
• Microsoft-approved Connectivity: Eliminate concerns about compatibility or security.
• Scalability and Futureproofing: Grow your business with a budget-friendly enterprise-level platform that can expand functionality as needed.

Watch our FREE on-demand webinar

This webinar and demo showcase EDI integration adapters for Dynamics 365 Business Central and Dynamics 365 Finance & Operations. The webinar is ideally suited for businesses who want to:

• simplify their B2B infrastructure and develop it into a more flexible and agile system
• maximize the value of their Dynamics 365 ERP with customized integration needs
• keep implementation efforts on-budget and on-time

See Dynamics 365 EDI integration in action.

The power of Microsoft Dynamics 365 and OpenText ERP integration...

When it’s powered by OpenText’s ERP integration solution, the Microsoft Dynamics dashboard is automatically populated with the EDI transaction flowing from external trading partners.

...With the visibility provided by OpenText Lens

OpenText™ Lens™ is a powerful, user-friendly cloud application delivering visibility into the data flows between your enterprise applications and connected systems, customers, suppliers and trading partners.

Why trust your Microsoft Dynamics EDI integration to OpenText?

• Experience you can trust: With over 30 years of expertise managing ERP integrations of all shapes and sizes, we've seen it all. We handle thousands of customer requests monthly, and that knowledge underpins every project we undertake.
• Planning you can rely on: No more surprises or delays! Our proprietary data discovery tool maps out your entire project landscape, including any potential compliance hurdles, before we even break ground. This ensures smooth sailing from start to finish.
• Implementation at warp speed: With over 1,400 customer support resources at your disposal, we ensure your project is staffed and executed based on a clear, mutually agreed-upon timeline. No more waiting in the slow lane.

Stop struggling and start streamlining transaction flows to and from your Dynamics 365 Business Central. Learn more about our customizable ERP integration adapters and B2B/EDI solutions configured to fit any size company and budget.

What is B2B Integration?

The post Customizable Dynamics 365 EDI integration – See the demo appeared first on OpenText Blogs.

Many organizations have implemented content management platforms to automate their business processes but often fail to provide users with tools that increase employee productivity. Business processes are designed to capture important business information, manage unstructured content securely and efficiently, and provide insights into the information that users need. However, due to the complexity of these flows, additional features that support end-user productivity are often skipped to reduce implementation and development time and, as a result, reduce costs. That is when users start looking for other applications to solve their problems.

A low-code platform offers additional capabilities and integrations with minimal investments and reduced risk, due to the flexibility of the integrations. It is a great way to extend use cases and capabilities to a multitude of applications and improve user productivity. However, if not managed, low-code platforms can lead to shadow IT, which is caused by using hardware or software without the knowledge of the IT or security group in the organization.

The risks of shadow IT

• Security vulnerabilities by integrating less secure systems
• Compliance risk by using systems that don’t support the right data privacy rules
• Data loss due to storing content in locations that have no backup rules
• Reduced productivity when choosing applications not optimized for work
• Lack of accountability due to limited auditing and tracking

Why should IT embrace these platforms?

Integrating low-volume processes and systems that sometimes only serve small groups are often dismissed by comparing cost versus benefit or just simply by the lack of skills and availability of people. Low-code applications are an easy way for users to solve their unique challenges, and they have become comfortable downloading and using apps and services from the cloud to assist them in their work.
Opening up your enterprise information management platform to these users by choosing a standardized way of integrating through robotic process automation (RPA) platforms can give IT better control over the solutions deployed, help monitor costs and reduce risks.

Common challenges to overcome when choosing a low-code platform

When choosing a low-code platform, it is essential to consider that not all are created equal, and some offer better options than others for specific businesses. While no-code/low-code is often good enough for simple straightforward processes to get content from A to B, get notified on an event, etc., for most business processes, more control is needed, and low-code quickly requires additional coding by a developer. Therefore, most low-code platforms still need a project, a team, and developers.

Benefits of standard connectors over custom-built integrations to meet unique extensibility needs

Increase ROI: OpenText has over 90% of its enterprise customers using Microsoft 365 and/or Microsoft Azure in one way or another. With the new connectors for the Microsoft Power Platform, customers can use a simple, low-cost, and flexible way to add new integrations to the OpenText platform with a platform they already have access to. This also opens up the opportunity to connect with hundreds of SaaS applications and is not limited to unstructured content. These connectors apply to both unstructured and structured information, keeping incoming and outgoing information flowing.

Leverage standard functionality: The OpenText Connectors for Microsoft Power Automate offer functionality to act on events happening inside OpenText™ Extended ECM, allowing businesses to repurpose that information in any other application based on standard connectors or by creating their own integration using REST, HTTP, or Azure functions. They also add the ability to store any structured or unstructured type of information in the appropriate Business Workspace, making business processes more complete.

Extend business processes: Business processes often extend into other non-business applications like Teams, email, SharePoint, social media, and even public services. Automation platforms allow businesses to extend their processes throughout the enterprise and outside of it, adding full control to every aspect of the process and related information and events. The OpenText Connectors for Power Automate let users easily trigger an external process or Webreport, copy files in and out of a Business Workspace, update metadata based on external events, or leverage existing approval workflows in Power Automate for Business Workspaces. It offers full flexibility to license it for individual users or a single high-volume process.

Examples of use cases where business processes meet employee productivity

Social media content can be challenging to connect with specific business processes, but some governments have found ways to integrate tweets published by employees into their departmental folders for better records management. This helps them use the data for forensic research or other investigations if necessary. Using Power Automate, they can also integrate with AI tools like OpenText™ Magellan™ to determine sentiment and detect any inappropriate or sensitive content. This allows the organization to monitor and act on negative social media.

Since information from non-content management platforms often lacks metadata, the ability to enrich the data is crucial. Connecting data from other applications to business processes allows organizations to apply that business data to other content, increasing the quality of data.

Learn more about connectors for Microsoft Power Automate.

The post Extend your information management flows with low code integrations appeared first on OpenText Blogs.

It’s not just big retailers doing online business: 80% of sales will be digital transactions by 2025. As cloud adoption and digital business grows, customers increasingly use popular enterprise application marketplaces, SAP® Store, Salesforce® AppExchange and Microsoft® AppSource and cloud marketplaces, Google™, AWS™ and Microsoft Azure, to find and buy solutions, simplify vendor management and use committed spend with cloud vendors. 

With so many business applications used by line of business (LoB), from Sales to Finance, users often face siloed systems and processes and struggle to find content to complete daily tasks, all impacting productivity. OpenText continues to work with our strategic partners, SAP, Salesforce, and Microsoft, to build new and enhanced integrated business solutions, connecting critical applications to increase productivity and efficiency. These solutions are also available on their respective marketplaces.

OpenText Content Cloud CE 23.1 includes these integrated solutions on various marketplaces:

• New OpenText™ Core Capture for Salesforce extracts critical data to boost Salesforce processes. Available on Salesforce AppExchange.
• OpenText InfoArchive Cloud Edition (CE) helps accelerate SAP RISE move to cloud and reduces storage costs. Available on SAP Store.
• OpenText Extended ECM for Microsoft Dynamics 365™ Finance maximizes control of financial processes. Available on Microsoft AppSource.

Let’s take a closer look at these enterprise application business solutions.

Boost sales with new capture integrated with Salesforce available on Salesforce AppExchange

OpenText and Salesforce announces OpenText Core Capture for Salesforce to expedite sales and services processes and productivity. Now also available on Salesforce AppExchange.

72% of sales reps’ time each week is spent on non-selling tasks, with 8.8% of that time spent manually entering customer and sales information. Many sales and service teams struggle with an increasing volume of poorly managed data and documents and often disconnected from Salesforce processes.  OpenText Core Capture for Salesforce tackles these challenges head on by

• Intelligently extracting and mapping data to Salesforce fields, reducing manual document processing time and costly human errors.
• Capturing documents and automatically routing to the right people, places, and Salesforce processes, delivering faster results.
• Integrating deeply with Salesforce to automate processes for sales and service, ensuring documents and insights are surfaced.

Learn more by reading the blog, visiting OpenText or Salesforce AppExchange today.

Retire legacy systems and fast-track to SAP RISE with OpenText InfoArchive Cloud Edition on SAP Store

OpenText InfoArchive Cloud Edition (CE) is now validated by SAP for cloud-based legacy decommissioning and optimization of migration efforts to SAP S/4HANA Cloud. Now available on SAP Store. 

Customers pursuing a strategic shift to the cloud with SAP RISE are often left with questions about what to do with their legacy data and applications. Their approach often includes costly alternatives such as massive data migration projects or deciding to keep legacy systems up and running for long periods of time.   

OpenText InfoArchive CE accelerates SAP RISE cloud transformation by enabling the complete retirement of legacy SAP and non-SAP applications. It lowers costs associated with maintaining legacy applications, provides a compliant and centralized solution to view and report on historical data and content. Read the blog for more information and visit the SAP Store to get it today.

Maximize control of financial processes with Microsoft® Dynamics 365® Finance available on Microsoft AppSource

With OpenText Extended ECM for Microsoft Dynamics 365 Finance, users can work in the familiar Microsoft Dynamics 365 Finance environment to get more done. Regardless of the type of information or where it lives, it integrates your content with related business processes, so all users get a 360-degree view of everything they need to complete their daily tasks. It ensures records management classification and increases compliance by using a single cloud solution for all structured and unstructured content from Dynamics 365 and Office 365.

The solution also allows OpenText and Microsoft customers to leverage their existing investment in Extended ECM for Microsoft, Microsoft Dynamics 365 CRM or Finance. OpenText and Microsoft solutions can also be used to draw down customer commits with Microsoft Azure Cloud.

Read the blog and visit Microsoft AppSource to learn more.

OpenText continued solution and marketplace growth

In future releases, OpenText will continue to develop and deliver more integrated enterprise application solutions making them available on various marketplaces to help customers find solutions they need.   OpenText with our public Cloud partners, Google, AWS and Microsoft Azure, continue to also build public and private cloud solutions, to be promoted in future CE releases and on their respective marketplaces.

The post Find new OpenText solutions on enterprise application marketplaces appeared first on OpenText Blogs.

Information is omnipresent and everywhere. Across our personal and professional lives, it is becoming more complex and more distributed than ever. And it is growing, exponentially. The total amount of information created, captured, copied, and consumed globally in 2010[1] was 2 zettabytes[2] of data. This figure has grown to 97 zettabytes today and is expected to grow to 181 zettabytes by 2025.

The explosion of data across an increasing number of information sources – from email, news feeds, diaries and social media platforms to company drives, shared drives and collaboration platforms – is adding to the information overload burden for citizens and workers. 

For organizations grappling with this challenge, the solution lies in being able to break down the silos and integrate information with processes to make decisions faster. When you continuously apply information management to bring all your information together, patterns and trends emerge. Insights are gleaned and better decisions are made. That is the information advantage OpenText is powering businesses to unlock. The last two years have thrown up some new challenges for organizations of every size in every sector, in terms of how they think about information overload as a business issue, as revealed in a new OpenText study.

Following the Information Overload survey OpenText ran in March 2020, we recently relaunched the survey to assess how information overload and attitudes to data management in the workplace have changed since early 2020 as companies have continued to navigate the pandemic and distributed workforces.

According to our most recent research findings, eight in ten (80%) respondents experience information overload, driven by factors including constant information 24/7 or too many apps to check each day, contributing to their daily stress, up from 60% in 2020. Furthermore, more than a quarter (27%) say they must access eleven or more accounts, resources, tools and apps on a daily basis to access the information they need. This compares with just one in seven (15%) who said this was the case two years ago, proving that the information citizens and workers need to complete tasks reside within an increasing number of data repositories and applications.

The initial rushed panic of remote working was hard on all businesses. After more than two years in this new, distributed work setting, less than half of employees (46%) say that they feel equipped with the right digital tools to work remotely. This is particularly surprising since almost two-thirds (65%) said they felt equipped for remote work at the start of the pandemic.

More than a third (34%) of respondents indicate they cannot access corporate file systems and content as easily when working remotely while three in ten (30%) say they cannot collaborate or share files with colleagues as easily when working from home. With almost half (47%) of global workers revealing that they spend more than one hour of every working day searching for files or specific data to be able to do their job and more than four in ten (42%) saying the information they need is hard to find as it is scattered across multiple sites, files and apps, these challenges are simply compounding the stress and challenges employees feel they face in a distributed work environment.

To truly leverage data and content within their business, to facilitate collaboration in an anywhere workforce and drive faster digital transformation, businesses first must eliminate data silos and simplify information management to ensure employees can access the information they need and faster. The key to overcoming the ‘information overload’ challenge lies in automation and becoming frictionless. Allowing employees to find information quickly and easily empowers them with knowledge. Intelligent automation and integration reduce friction and simplify processes allowing employees to thrive and unlock the information advantage.

Traditional on-premise enterprise content management, or ECM, has evolved to cloud-native content applications that allow anybody to access the information they need wherever they are, and in a way which ensures data is secure, protected and can be audited in the appropriate ways. With content services, isolated processes and data repository siloes are bridged and it becomes much easier to give people access to information, roll it out and configure it globally for an entire organization. The modern way of providing content services goes beyond just managing information to being more about flexibility and extracting value from your content. You extend capabilities as you need them in a modular, iterative, and agile way.

With OpenText Content Services, businesses can integrate the enterprise applications that produce information using a central content management platform, improving information access, and ensuring governance is applied, wherever and however content is created. In addition, OpenText™ Extended ECM Platform allows organizations to improve process productivity by bridging silos and enhancing information flows between complementary solutions, including SAP® SuccessFactors^®, Microsoft^® Office^® 365, Salesforce^®, and many others.

With OpenText™ Documentum, businesses can securely and effortlessly facilitate the flow of very large volumes of business content across applications, bridging content silos and intelligently automating business processes in the most regulated business environments. All before using cloud-based solutions like OpenText™ Core Share to allow employees to share files externally and collaborate on projects while adhering to organizational policies for information management and security.

Now thirty years on from our founding, the OpenText goal remains the same as always: to help our customers use information to its fullest potential and turn that information into a competitive advantage for them. Discover how to obtain the information advantage.

Visit our website to learn more about how OpenText can help your organization’s employees to manage data more effectively and avoid ‘information overload’ at work.

[1] Statista data

[2] A zettabyte is a multiple of the unit byte that measures digital storage, and it is equivalent to 1,000,000,000,000,000,000,000 [10²¹] bytes

The post Unlock the information advantage to combat ‘information overload’ appeared first on OpenText Blogs.

With the recent increase in remote and home-based workers, organizations must now manage key applications and secure their remote workforce in a rapid and cost-effective way. As a result, IT and business leaders are looking to accelerate their migration to the cloud.

At OpenText™, we understand that our customers require choice. Under the OpenText Anywhere program, customers can select the cloud environment best suited to their Information Management (IM) workloads. This will provide their distributed workforces with access to important services, whether that's through the OpenText private cloud or a public cloud platform like Microsoft Azure.

Better availability

Your remote employees need access to the same information, the same applications and the same (or better) functionality as their office-based colleagues. By migrating your OpenText IM solutions to Microsoft Azure— which is available in 140 countries with more data centers in 61 regions — your data and applications are available to your teams, wherever they are in the world, home or office.

Scale your software

Previously, you may have restricted business applications to the internal network at your office, but things are different now. A significant portion of the workforce must now access these apps through the web, and potentially even from their personal devices.

So how can you grant access to business-critical applications without downloading it to devices over the internal network?

The answer is simple: Accommodate the size of your remote workforce and customer base by using a public cloud platform like Azure to dynamically scale your software.

A cloud you can trust

To cope with the rising remote workforce, businesses are rushing to protect themselves from security risks using piecemeal solutions. However, this fragmented approach isn't giving them complete visibility over potential threats. For this reason, cybersecurity attacks on companies have never been more frequent than they are now.

With Azure, you can have complete trust in your cloud, backed by security R&D investments exceeding $1 billion USD, 3,500 cybersecurity experts actively monitoring your business assets, and advanced AI that detects and responds to threats in realtime. The Azure platform also proactively safeguards your data using over 90 compliance offerings that support the regional and country-specific requirements, as well as those of industries, including healthcare, government, and finance.

More value from your investments

Building on the strategic co-innovation of OpenText solutions for Microsoft, OpenText on Microsoft Azure enables you to seamlessly integrate with other Microsoft programs like Office 365 and Active Directory so you can create a consistent experience across your on-premise and cloud technologies. You can also enhance your investment with business analytics, API, and AI services from Microsoft to support smarter and more agile business decisions.

Today, there are many OpenText IM solutions certified for deployment on Azure as a managed service, including OpenText Content Suite and Extended ECM. These content services are critical to accelerating productivity, improving governance, and maintaining control of enterprise content. And, with over 26 Carbonite offerings for Azure, you can easily migrate workloads and backup endpoints to protect your business’ data in the cloud with minimal risk and zero downtime.

A catered approach to your Information Management strategy will take pressure off your IT team, safeguard your company, and improve employee productivity all around.

Are you ready to build organizational resilience with scalable IM technologies deployed in the cloud?  Get in touch to discuss your migration strategy.

The post Empower your remote workforce with OpenText on Microsoft Azure appeared first on OpenText Blogs.

The recent - almost instantaneous - shift to remote work has resulted in a huge increase in the usage of Microsoft® Teams for Office 365™ customers. Microsoft estimates more than 44 million daily Teams users, with 19 million joining in just one week. This increase in the use of Teams has caused organizations to consider the risks posed in new methods of sharing and collaborating on sensitive information, and managing it against long-term records policies. As more of our day-to-day interactions occur in these collaborative tools, Microsoft Teams lifecycle management is becoming a significant challenge.

For many users, Teams is a new way to work and collaborate. Like any new platform, it’s important that people understand how to share and store information safely, and in compliance with corporate governance rules. Unfortunately, the control of content within Teams is often not systematically managed, and without the oversight of an organization’s IT team, the content saved by users could easily violate compliance, security and governance policies.

Teams sprawl = compliance challenges

Microsoft Teams and all the channels within a Team can contain a lot of content, including chats, files, video streams, internal and external links to websites, portals and an abundance of links to third-party applications.

Teams often form to collaborate on a specific task and then disband when the task is done. This is why centralizing content management is vital as Team content should be archived or disposed according to your governance policies.

Controlling the information flow = Good governance

OpenText™ enables companies to control the information that flows through Teams. It helps ensure only the right people have access to your sensitive information, saves IT administrative time and reduces the complexity of creating and managing Teams. When your Teams project is completed, OpenText helps manage the lifecycle of your content by retiring the content permanently or for a selected time period and can help dispose of the noncrucial content.

Join this webinar, Boost remote workers' productivity and control content sprawl with OpenText Extended ECM for Microsoft O365, on Wednesday, June 10 at 11am EST to learn more, or watch this video to learn the 5 steps to managing your Microsoft Team lifecycle.

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