Building, connecting, and extending applications that leverage the power of APIs has become the key to success for Developers all over the world. The OpenText™ Developer Cloud provides developers with a new way to build solutions and speed end-to-end processes using our cloud services.  

During the Developer Summit at OpenText™ World 2022 in Las Vegas, attendees will learn how to cultivate creativity with OpenText APIs. With programming tailored to the OpenText Developer Cloud, we’ll demonstrate how our information management API services can contribute to your information advantage. Here’s an overview of what you can expect.  

Process automation 

Every organization is looking to do more with less: to reduce unnecessary button clicks, reduce SLAs and keep users doing the important work—not the busy work. In other words, they are asking their partners and internal developers to automate steps from business processes.  
In the process automation sessions, you’ll learn how OpenText supports process automation via our AppWorks and cloud API services so that developers can handle any workflow challenge. 

Solution design  

Interested in getting started with cloud API services to build a solution, but not sure how to get started? Join our experts in the solution design sessions for a series of examples and best practices for designing and deploying service-based solutions. All sessions will not only provide you with expert advice but access to the code and sample apps that you need to test and take your own skills to the next level. 

OpenText Cloud Platform 

Developers need information management services as part of their toolbox to solve their customer's problems. The OpenText Cloud Platform provides access to all our services—not just to manage authentication but all aspects of developing with information management services. This includes user management, application lifecycle management and important tools for working with code to create solutions. Join the OpenText Cloud Platform sessions to find out how our platform supports our services and reduces the pain of multi-cloud, hybrid software development. 

Hear from OpenText Developer senior leadership at the track keynote 

Join Pam Bernardino, VP, Product Management, and guests as they share what’s new with API services and tools during the Developer track keynote, “Developer Cloud: Simplify your solution building with our APIs”. You’ll learn how OpenText Developer Cloud provides developers with a new way to build solutions using our cloud services. 

Join the first-ever OpenText Developer Hackathon 

Experience a new and powerful 100% hands-on practical session focused on learning, facing challenges, and winning prizes—all while meeting other developers from around the world! 

At the OpenText Developer Hackathon, attendees will participate in a fun and unique hands-on challenge structured around developing a solid understanding of how custom solutions can be built using OpenText Developer Services. In this OpenText first, participants will be tasked with building a custom solution to solving a problem within a limited time. 

Use your creativity and expertise to become the first to provide an effective and creative solution to a challenge to claim the winning prize! 

Both sessions will include food, drinks and prizes, as well as the support and guidance of our subject matter experts to help you gain a solid understanding of the session content.  

Note: Participation is limited to OpenText World Las Vegas (in-person) attendees. Participants will be required to bring their own laptops. 

Join workshops, roundtables and labs to connect with OpenText Developer experts 

OpenText World 2022 offers multiple ways for you to connect with the content and the experts to get what you need in a format that best suits you, including:  

• Workshops: Join small, interactive sessions to engage with an expert panel, and ask specific questions to get the answers you need to discover your information advantage. 
• Roundtable discussions: Connect with like-minded peers and experts one-on-one at informal and engaging topic-oriented sessions. Join the discussion on the latest trends, learn about modern best practices and more. 
• Hands-on labs: Join our fun, interactive sessions in the Developer Lab with OpenText engineers to learn how to easily build solutions using your hardware. This series of 90-minute, hands-on workshops are meant to help everyone learn how to use OpenText products and APIs to create customized solutions to address or solve specific business challenges. You can also check out the Product Lab and the Innovation Lab to learn about the latest OpenText innovations. 

Join us at OpenText World 2022 

The ultimate information management conference is back in-person! Join us from October 4-6 at The Venetian Resort Las Vegas and connect with today’s leading information management experts.  

Looking to join us virtually? Virtual registration is free and includes access to keynotes from the OpenText leadership team, live guest keynotes and access to book one-on-one time with OpenText experts.  

Register now to save your spot at OpenText World 2022! 

The post Simplify your solution building with APIs at OpenText World 2022 appeared first on OpenText Blogs.

HealthTech companies that produce EHR (electronic health records) software for use in hospitals, clinics, and labs, have a moral (and legal) duty to ensure that only code and components of the highest caliber are used in their products and solutions. Any technology company that is active in healthcare knows the compliance challenges inherent in the industry. Navigating HIPAA, HITECH, and other PHI-related regulations can be time-consuming, difficult, and costly. It may also require core changes to your physical development processes that you may not be ready to commit to; this is especially true for less mature companies.

Extend third-party, compliant code

Undergoing the maintenance, bug fixing, improvements, documentation, support, and other CapEx investments to build all required features from scratch is not always practical. That’s why when it comes to commoditized functionality—such as content storage, organization, and management—many healthcare developers will start with third-party code produced by organizations that have already gone through the required rigor, extending the application to meet their unique needs.

For example, Cerner’s Millennium solution is an EHR platform that when licensed with their Content360 module, provides healthcare practitioners the ability to enter, retrieve and analyze patient data at the point of care. The process of uploading records from any source (including mobile), extracting relevant data, relaying it downstream, and storing records for compliance purposes is carried out automatically, according to pre-defined business rules. To add this critical content service functionality to Millennium, Cerner developers needed a solution that allowed them to seamlessly integrate and expand on.

Working with OpenText Developer Solutions, the Cerner developers had two major deployment options available:

1. Solution-based deployment: Allows a company to license OpenText packaged software in whole or part to be integrated into a commercial solution, and these deals are handled through our OEM team.
2. Platform-based deployment: Allows a company to subscribe to a complete set of Information Management services (including but not limited to content services microservices) and integrate them into a commercial offering.

Develop with the entire information management service spectrum

In addition to Developer Solutions, organizations should enhance their content services to capture, digitize, process, and automate information within your solutions. Developers can readily white-label and embed capabilities at any stage of the information lifecycle directly into your product using any combination of the following eight OpenText service areas:

The post Developer solutions are the backbone of EHR applications appeared first on OpenText Blogs.

Did you know that the average worker is using an average of nine apps in a day?

This is just for routine tasks like invoice processing, contract management, customer support, and other tasks workers find annoying because they take them away from their day job— not to mention the main apps they use for their day job. What if you could reduce the need to swap apps? Do you think that would make your customers happy?  

 Incorporating features that help capture and digitize information for users will help alleviate frustration with dispersed data. 

One of the key reasons workers leave their main apps is to access information that resides in other systems and repositories, including physical media and paper. While it is well understood that the majority—as much as 80%—of an organization’s data is unstructured, in a recent study from AIIM, organizations cite the extraction of data and intelligence from information assets as their lowest performing Intelligent Information Management (IIM) competency. This misalignment results in missed opportunities so abundant that it is difficult to imagine.  

Contracts, invoices, emails, social media, recorded conversations, videos and any other information not stored in a relational database holds immense promise for organizations. If organizations can harness their unstructured data, they would be able to locate and utilize information for decisions and actions, including being able to resolve and prevent issues, and identify and leverage opportunities, more efficiently across the whole enterprise. The good news is organizations are beginning to catch on.

This broad, end-to-end approach conceives of intelligent capture technologies as a component of a greater solution. Capture is seen as the feature which extracts intelligence from information and ingests and initially routes throughout the system. It’s an important piece and one which organizations will rely on technology and technology partners to help address.

Would that address wider-reaching market needs, helping you expand your business faster? 

Through OpenText’s OEM and Developer programs, software vendors and product teams can bring capture capabilities to market rapidly, enabling their customers with solutions which span all deployment scenarios—including mobile and cloud-first options that support modern working conditions. The latter of which has become of increasing importance. 

Gartner recently increased prior forecasts of worldwide end-user spending on public cloud services to anticipate a 23.1% jump this year, followed by a more than 16% increase in 2022 — up from $270 billion in 2020 to just under $400 billion. 

As cloud-focused, digital transformations ramp up globally, OpenText is ready to help with our Core Capture and Intelligent Capture solutions which are available for use in commercial applications through our OEM and Developer programs.

OpenText^TM Core Capture

With Core Capture, product teams and developers have the option of utilizing the underlying set of microservices as either a headless capability, as part of our IMaaS Developer plan, or as a standalone SaaS solution. This means technology companies can white-label, integrate, customize, extend or otherwise incorporate the advanced capture and recognition service in the way that best supports their strategy.

Opentext^TM Intelligent Capture

With Intelligent Capture, product teams and developers have an option for more robust capture features in the cloud. Deployed via OpenText Cloud, or any hyperscaler of your choosing, software companies can leverage AI and ML capabilities to automate their capture functions with OpenText™ Intelligent Capture.

Help your customers’ data streaming pipeline reach their full potential by unlocking the power of unstructured and structured data with the full spectrum of OEM and Developer Capture and  Digitize solutions.

The post Keep customer data streams clean with cloud capture from OpenText appeared first on OpenText Blogs.

Today, it’s no longer viable as a software vendor to sell a single solution for a single purpose. Modern end-users expect the software that they purchase to not only come with a set of features they see as standard, but also to constantly be upgraded with new features and options that will make their lives more convenient.

Some providers decide to build new features from the ground up to incorporate them into their solution. Others decide that the more viable approach would be to outright buy their desired feature from a technology partner, before integrating it with their solution.

Both approaches have their pros and cons, and are suited for unique businesses and scenarios. In this blog post, we’ll take a look at both options.

Building a solution

Software developers who are seeking to add to their solution may opt to build their own solution from scratch. If the capabilities of the feature are core competencies of the developer team, and the company has the resources to dedicate to the project, the decision to build makes sense.

Let’s look at some of the advantages and disadvantages a software vendor can expect when building a solution to add to their product.

Advantages of building a solution

Customization

Providers that decide to build a solution from the ground up can also tailor that solution to their liking. This allows you as the provider to create something that is completely complementary to your original solution while satisfying the needs of your customers.

Easier to onboard and support

The process of building a new feature means that you have intimate knowledge of the solution, inside and out. This knowledge can be passed on to your support agents and onboarding specialists, and make any required fixes to the software that much easier to accomplish.

Disadvantages of building a solution

Requires knowledge and expertise

Building a solution from the ground up to include an additional feature may require more expertise than you currently have available. Setting your own developers up to produce something they are not yet proficient with often results in a higher number of bugs and user experience glitches.

Requires resources

Software developers that have the expertise may not necessarily have the time to develop new features or solutions, and any senior developers you assign to the new feature takes them away from their core tasks.

Buying a solution

For some software developers, buying a solution from another developer or buying that company out may prove to be a more convenient option than building from scratch. If the organization is large enough, and the capabilities are aligned to broader business objectives, buying a company that has the capabilities may be the right decision.

However, just like building a solution, buying a solution has its own advantages and disadvantages. Here are a few.

Advantages of buying a solution

Used by other businesses (proof of concept)

Other businesses have most likely used the solution you’re preparing to purchase, which means that there is not only a need and market for the solution, but that most of the bugs, kinks and challenges have already been dealt with in some way.

Fast deployment

Since the solution you’re looking at buying has most likely been adapted to suit other businesses, it should be relatively quick to deploy and integrate with your own solution, enabling you to get to market faster.

Disadvantages of buying a solution

May require additional support and maintenance

Once you buy a solution to incorporate with your own, you may need to hire additional staff and developers to help support the solution while you train your own agents to become familiar with it.

Requires a high initial capital investment

Of course, buying a solution requires an initial capital investment that some companies may not find currently viable.

The third option: Partnership

Whether it be lack of expertise, finance or resources, many companies decide that neither of the above is the right way forward. The question for these companies is how then do they stay competitive and relevant in an ever-shifting marketplace?

The answer is partnership.

Why partnership is the future

Often, software developers require capabilities that are not core competencies of their staff and are not strategically aligned with the overall direction of their business. In these cases, it makes sense to partner with an organization that can provide the desired capabilities.

Partnership includes the advantages of buying a solution without any of the disadvantages associated with a capital investment or company takeover.

With partnership, software providers gain access to an licensable solution along with the team that built it to provide support and additional features in the future.

Partner with OpenText OEM

OpenText™ currently offers the broadest selection of information management technology available. And now offers these solutions to other developers through the OpenText™ OEM Program.

The program enables enterprise software vendors to customize, embed, white-label and sell OpenText’s solutions as part of their own product offering to their customers. With solutions covering seven core Information Management disciplines, building complex business solutions has never been this achievable.

If you would like to find out more about how OpenText can complete your own solution, contact OpenText today. To find out more information on these solutions and digital transformation, download this free white paper, or check out this webinar.

The post Should you build or buy your next product feature? appeared first on OpenText Blogs.

Companies today expect a single provider to solve multiple challenges. They expect their vendors to digitally transform themselves and their products to support their own business transformations.

OpenText™ has enabled organizations of all shapes and sizes to leverage their information for operational excellence and market supremacy through a suite of world-class information management technology—the broadest selection of information management technology available.

Now, with the OpenText OEM Program, software vendors can offer the power of OpenText in their own solutions. The OpenText OEM Program offers a multitude of technology across seven solution areas for software vendors to customize, extend, embed, white-label or sell as part of their own software offering to their customers. These solutions enable OEM partners to improve their own software and offer more to their customers without having to build their own solution.

Capture and digitize

The fewer people that have to manually enter information and data into a system, the fewer errors there are. Capture and digitize solutions minimize manual entry when it can be automatically imaged and indexed, preventing errors and freeing up human resources.

Software vendors who incorporate OpenText OEM capture and digitize solutions into their own offering will thus enable their customers with valuable tools in the vital step of data capture - an important first step for many processes.

OEM Capture and Digitize solution use cases:

• Omni-Channel Capture - capture and extract any type of information automatically from multiple channels and transform it into a format for use in downstream processing.
• Targeted Capture - gain access to specialized tools that capture functionality for specific types of content such as static images, unstructured documents, structured documents, forms, text blurbs and more.
• Scanner Application Capture - enable the development of applications to manage scanning functionality, whether in-scanner, on mobile or in any other application format.

Store, manage and migrate

Efficient data management is at the core of how productive a modern company operates, and this functionality is included in the OpenText OEM program. The faster a company can locate, send and otherwise manage data, the more work that company can complete. Good data storage and management options make the lives of users much easier, and the products of software providers much more valuable.

OEM Store, Manage and Migrate solution use cases:

• Content Services- manage your content and collaborate at any scale, and for any content type.
• Back-End Content Management - extend your content management functionalities to other applications.
• Information Archiving - obtain and use long-term, economical and compliant storage for any type of information from any application.

Analyze, report and predict

Modern analytical solutions drive value by expanding upon the scope of applicable information while increasing their processing abilities. The OpenText OEM program offers solutions that are able to analyze structured and unstructured information, including sentiment analysis, predictive analysis, natural language processing, and self-serve data visualization.

OEM Analyze, Report and Predict solution use-cases:

• Complete Data Analytics - gain insights and comprehensive data analytics functionality such as predictive modelling, data discovery, data mining, IoT analytics and more.
• Big Data Analytics - conduct powerful data analysis on even the largest datasets and databases.
• Reporting, Dashboards and visualizations - design, create and manipulate data presentation outputs, whether self-service or automated, point-in-time or real-time.
• Text-Based Analytics - process, analyze and summarize unstructured text like social media posts, online comments, emails to identify sentiment, concepts and entities.

Process and automate

Automated processes offer end-users the ability to be more productive and free up resources by automating repetitive tasks. Business process management solutions are becoming less complicated and technical, increasingly delivered in a low-code/no-code package, and it is now plausible that anyone with basic training is able to configure them. This makes them ideal features to add to any software solution.

OEM Process and Automate solution use cases:

• Business Process Management - design and build digital workflows to provide automation and structure to standard and ad-hoc processes, including providing key insights for management.
• Dynamic Case Management - gain the means to structure and automate unstructured, ad-hoc case work, including providing key insights for management.
• Application Development - easily design, build, configure and deploy information-centric applications to automate process work, make better decisions or add-value through new business models.
• Intelligent Forms Automation - create intelligent, structured forms to collect and route information to the correct people, processes and systems automatically.
• IoT Management - collect process and manage sensor data, including Digital Twin and IoT IAM capabilities.

Search and Discover

Search and discover solutions are ideal for the ability to act on non-compliant information, including legal holds, redactions, purging, editing and freezing of documents. This means that this solution is a natural fit for industries that are highly regulated.

OEM Search and Discover solution use-cases:

• Enterprise/Federated Search - use AI-enhanced universal searching across multiple disparate repositories.
• File Review and Analysis - identify and evaluate information assets in alignment with importance, governance and compliance.
• eDiscovery - identify, analyze, auto-redact and hold/freeze information as part of early case assessment, legal review, analysis and production processes.
• File Indexing - enable repository-agnostic classification and full-text indexing of files.

Integrate and access

OpenText OEM integrate and access solutions bridge the gap between legacy and new solutions, providing workers access to applications and information on different desktops and legacy systems. This helps reduce the licensing burden on organizations while ensuring access to information and applications are maximized.

OEM Integrate and Access solution use-cases:

• Remote Access - gain access to desktops and applications without needing to spin up separate instances.

View, transform and communicate

The OEM view, transform and communicate solutions are a generally loose group of products, however, they all focus on accessibility for the user. For content-centric processes, they allow the user to view any type of file, convert file types automatically, auto-generate AODA compliant content and auto-archive information for long-term storage. For customer communications, these solutions enable highly personalized communications on a mass scale.

OEM View, Transform and Communicate solution use-cases:

• File Conversion and Transformation - render and edit content, independent of source files.
• File Viewing and Collaboration - enable secure access and collaboration on content, independent of source files.
• File Security - gain various degrees of protection for content assets (password protection, expiry dates, etc.).
• Communications Management - template, create and publish hyper-personalized content for omni-channel communications.
• Output Transformation - repurpose and reformat content outputs as part of content-centric workflows (e.g. print-streams to PDF, mobile-display ready documents, accessible content, etc.).

Transform, and offer more with OpenText

Digital transformation is here to say, and users expect more software vendors to offer a full range of features to make their experience more convenient and flexible. Vendors that offer a set of complementary features will soon start to attract more customers and deliver a full experience to their customers.

OpenText’s OEM partnership is an opportunity for software vendors who wish to expand their range of offerings and embrace digital transformation. With products across seven solution areas to add to their own package, true digital transformation has never been this achievable.

If you would like to find out more about how OpenText can complement your own solution, or if you’re interested in how you can become an OEM Partner, contact OpenText today. To find out more information on these solutions and digital transformation, download this free white paper, or check out this handy infographic.

The post 7 ways OpenText empowers software companies to enable digital transformation appeared first on OpenText Blogs.

A primary goal for bringing technology into your business is to take away some of the repetitive or administrative tasks from your employees, such as invoicing, stock management or payments. This means that your goal for bringing technology into your business is to ensure that it takes some of the administrative load away from your employees.

Historically this meant a separate system for each function - finance, human resources, inventory management etc. This was great! If you worked in finance, you worked in the finance system. The data you required was inside that system and the employee could focus on the task of ensuring the finances were managed. Any data outside of the finance system was the responsibility of someone else, and if it was outside of their responsibility they could email someone to get a copy of the expense report.

These systems work great when they are used in isolation - when processes are fully contained, filenames and directory structures are fixed, and use the data structure of the proprietary database. “The System” was the governor of all business processes - there may have been problems, but generally it was an improvement.

Fast forward to today

Today, expectations have changed. Employees feel they can work better and more efficiently on their phones than on the systems they are forced to use at work. The limitations of software dictate how enterprises operate, making organizations reliant on complicated data structures that do not match how real-world operations and processes need to be collaborative across departments.

So what happens next?

First:

Acknowledge that running an enterprise requires a complicated set of nodes (e.g. finance, HR, R&D, Sales) that need their own unique “language” to ensure that how they work is the same as how “The System” supports them. I call this the “Seagull problem”- an animal that doesn’t exist but everyone knows what they look like.

Second:

Figure out how to connect the nodes via a universal translator so that your employees don't have to overload each other's inboxes with requests for information they should be able to find and so that departments focus on collaboration.

This is really about having an information management strategy - and how to implement that strategy in a logical way that reduces non-productive work for every node. Back when I was a consultant we called this a faceted taxonomy - it was the top presentation that I would do and always garnered plenty of conversations.

It's important to recognize that the technology exists to ensure that each group can work in their system without impacting the productivity of other nodes. The simplest way to start is with an Intelligent Capture solution which allows organizations to characterize documents at the front door and to automate the process of putting in keywords so that any department - finance, HR, legal - can find the document.

Capture is having a bit of a renaissance as organizations recognize that capture is a foundational technology in any organization. Intelligent Capture as a process automation technology - as opposed to OCR solutions like OpenText™ Capture Recognition Engine or OpenText™ Core Capture Services - is focused on every aspect of transforming in-coming content from any source into a usable information source that can be used in across the nodes of your business.

Interested in understanding how intelligent capture can help move you away from the tyranny of the system? See our video on Intelligent Capture.

The post The tyranny of “The System” appeared first on OpenText Blogs.

As businesses and consumers find new ways to interact with one another, and as the demand for increasingly convenient means of interaction grows, capture needs to expand its definition from a focus on paper-to-electronic data conversion to include sources like voice, video, images, unstructured text, and application data, to name a few.

At the recent HSA Capture event, the audience was treated to a number of insightful and fascinating keynotes from some of the leading thinkers in the technology and capture industry.

Mike Spang, VP of Research at HSA,  provided an interesting assessment of the current and future market for capture technology. In 2019 the total addressable market for Capture 2.0 was worth an astounding $32 billion, and in the past year, this market has grown by 12%. This growth is at least in part attributed to the demand for increasingly improved user experiences — which improve customer retention, increase customer satisfaction, and facilitate better cross/up-selling.

The age of Artificial Intelligence is now

According to keynote speaker, author and futurist Ben Pring, we are embarking on a major societal shift powered by Artificial Intelligence (AI). Oxford University estimates that 47% of jobs will disappear in the next 25 years. This shift is transforming the way we work across all industries and will force humans to re-think and re-shape our value proposition in business for years to come. Careers will give way to gigs; jobs will give way to tasks.

AI-powered technologies have already demonstrated exponentially improved performance over humans in some very complex activities:

• An AI Poker bot developed by Carnegie Mellon University — named Pluribus — beat professional poker players in a six-person no-limit Texas Hold ‘Em tournament, winning $1.76 million in the process.
• An AI diagnostic software outperformed human doctors on the MRCGP exam, which trainee general practitioners take to test their ability to diagnose, by a margin of 10% (72% to 82%, respectively).
• AI protein folding algorithms have made continuous improvements in the speed and accuracy at which they can predict the 3D structures of proteins from their amino-acid sequences.

In the field of capture technology, AI is improving performance across metrics such as accuracy, speed, and automation of menial tasks. Robotic Process Automation (RPA) technology is of note here. As lines between the two technologies continue to blur, data entry jobs will vanish.

Capture, RPA & BPM: Industry convergence is on the horizon

While the focus of enterprise organizations shifts towards improving customer experiences, technology vendors are jockeying for position as customer experience enablers. For example, companies as diverse as SurveyMonkey (survey software) and ThousandEyes (network monitoring) all have microsites set up positioning themselves as enablers of digital customer experiences.

But the conversation about digital customer experience is incomplete without mentioning employee processes. After all, the faster we can make our processes, the faster we can turnaround products and services and positively impact customer perception — and this is where technology can play an important role.

Capture, Business Process Management (BPM) and Robotic Process Automation (RPA) are three distinct technologies that impact major pieces of customer and employee experiences:

• Capture (and Capture 2.0) enables physical information to transform into digital data that can we utilized downstream.
• BPM enables that digital data to flow seamlessly throughout systems and workflows.
• RPA bridges the gap between capture and BPM (i.e. minimizes and eliminates the manual clicks needed to classify and route content).

Ralph Gammon, editor of the Document Imaging Report, says that we are likely to see industry convergence of these three areas as vendors move to offer true end-to-end automation platforms. RPA firms, spurred on by recent increases in investor capital, as well as established vendors with deep pockets are likely to incite this consolidation. For example, Gammon cited RPA vendor Blue Prism’s acquisition of Thoughtonomy which took place earlier this year.

What’s new in OpenText Capture?

Earlier this year, OpenText™ announced two big changes to our capture product lines. The first was the introduction of the new name — OpenText™ Intelligent Capture — to our product portfolio. The second was the addition of a new product — AI Augmented Capture — that combines OpenText™ Magellan™ analytics capabilities with capture capabilities from Intelligence Capture.

OpenText also offers a line of Capture & Digitize solutions through our OEM program targeted at other technology vendors that may wish to embed or white-label our technology. For a full list of OEM-able capture products, please see this blog. Start embedding or white-labeling our capture products by contacting the OpenText OEM Team today.

The post Capture is now Capture 2.0 appeared first on OpenText Blogs.

Organizations that create software and equipment for use in hospitals, clinics and other healthcare facilities have a responsibility to ensure that only code and components of the highest caliber are used in their products and solutions.

OpenText™ technologies are trusted by companies across the most regulated industries. Companies within healthcare - whether it is hospitals, insurance companies, diagnostics, or other service providers - all depend on OpenText products and solutions to operate. Nowhere is this trust more apparent than in our OEM customer-base where OpenText OEM Partners use our technology in their own products and services.

For example, OpenText OEM technology is deployed within healthcare solutions such as:

• Diagnostic solutions, providing the front-end forms for users to input data
• Billing and on-boarding processes for hospitals and outpatient centers
• Part of insurance reconciliation and processing for both payers and providers

Our OEM Partners rely on the broad selection of OpenText products and solutions to add critical information management capabilities that are outside of their own developmental wheel-house.

AppEnhancer Provides the Content Management Backbone for EHR Platforms

At its core, OpenText™ AppEnhancer (formerly known as ApplicationXtender) is a content services solution that electronically stores, organizes, and manages virtually any kind of content. However, AppEnhancer also comes with unique capture capabilities and connectors that allow it to work seamlessly with other capture solutions. These combined features allow AppEnhancer to enable the management of documents and extraction of data within those documents to databases.

AppEnhancer was built with processes in mind. It is ideal for organizations that have documents coming in with multiple processes—for example, scheduling and billing; a common pair of use cases in the healthcare industry. In fact, AppEnhancer works in a variety of content management use cases across healthcare, including both administrative (Accounts Payable, Billing, Human Resources, etc.) and clinical (EHR, Patient Care, etc.).

Of special note to healthcare software providers is the fact that AppEnhancer is easy to integrate into applications as a back-end service. This means CTOs and product managers can easily extend these capabilities to their own products, and many already are.

For example, Cerner is a technology company serving the intersection of healthcare and information technologies. Cerner’s Millennium solution is an EHR platform that provides an enterprise-wide view of patient care at the point at which care was delivered, meaning healthcare practitioners don’t have to enter an extra system to enter and find the data they need—a major convenience and driver of improved patient care.

This is achieved in part through the partnership Cerner has with the OpenText OEM Program. Cerner embeds AppEnhancer as a module—Content360—within Millennium to enhance content management and capture capabilities.

To learn more about the Cerner / OpenText partnership, be sure to visit our booth at Cerner Health Conference October 7–9, 2019 in Kansas City.

Embed the Entire OpenText OEM Product Portfolio

The OpenText OEM product portfolio goes beyond capabilities that enable you to capture, digitize, process, and automate information in your solutions. With OpenText, you can readily white-label and embed capabilities from any stage in the information lifecycle directly into your product.

Choose from one, or any combination, of the following seven OpenText OEM Solution Areas:

OpenText OEM Solution Areas are comprised of world-class information management products. For more information on our OEM products, please read this blog.

Learn More

Whether you are an end user in need of information management technology or a software vendor selling information management technology, OpenText has a solution that’s right for you. Start embedding or white-labeling our products by contacting the OpenText OEM Team today.

Learn about our entire line of embeddable products for OpenText OEM Partners here, and read more about the OpenText OEM Partner Program here.

The post Enhance your Healthcare Solutions by embedding OpenTexAppEnhancer appeared first on OpenText Blogs.

Partnering with OpenText™ to develop your OEM solutions offers many benefits, but the one I hear about most is how we eliminate the time, money and effort associated with designing, building and maintaining the components that support your vision. While many of these components are critical, they may only play a small role in enabling the proprietary functionality OEM developers are really focused on. Components like content services, analytics and capture—elements needed to make a product function—are probably not a core competency of their development teams.

Our products can help fill just about any gap in the information management functionality of their products—helping them get to market faster, with more confidence. OpenText provides our OEM partners with a menu of capabilities that address each stage and activity in the Information Lifecycle. However, understanding the broad selection of products that OpenText offers is no easy feat. With dozens of products in our portfolio and more being added regularly, knowing what products are available and are suited to your needs can become a complex endeavor.

To ease this pain, we’ve developed a new way of thinking about products at OpenText.

Introducing the OpenText OEM Product Periodic Table

The periodic table is a model that identifies each of the OEM-able products in the OpenText portfolio. It groups them into solution areas that align to the information lifecycle—from creating and capturing information, storing, processing and analyzing information, searching and accessing, and finally disposing of information.

Understanding the OpenText OEM Product Periodic Table

Each of the cells in the table represents a different product that can be embedded or white-labeled as part of our OEM program. Each of the cell colors represents a different area of focus that the product falls into. This information is also communicated through the symbol in the upper left corner of each cell. In total there are seven OEM Solution Areas:

1. Capture & Digitize: Enable any application to automatically collect, ingest and convert information from the physical world into a format usable in the digital world
2. Store, Manage & Migrate: Provide the means for the information an application creates and uses to be stored, organized and moved around within the system
3. Analyze, Predict & Report: Add enterprise-grade, scalable and highly interactive analytics capabilities to a product or solution and empower end-users with powerful visualizations, dashboards and more
4. Process & Automate: Enable the development and optimization of digital processes—including dynamic case management—within an application to drive insight, automation and data-driven decision making
5. Search & Discover: Provide powerful search and discovery capabilities that enable end users to locate, freeze and retrieve necessary information, no matter where it resides
6. Integrate & Access: Provide fast, reliable access—both direct and remote—to information between applications and data sources
7. View, Transform & Communicate: Empower end users to create, collaborate on and publish content that is customized and targeted for the needs of their audience

In addition, the products listed contain symbols in the lower right corner of their cells which connotes whether the product is a standalone solution, a solution component or both.

OEM product bundles

Taking the periodic table model a step further, the vertical and horizontal placements of the products provides additional insight. Looking vertically within a given color group shows products that are of a similar nature (i.e., the same OEM Solution Area), but have different variations or features. For example, within Capture & Digitize OpenText offers several solutions that can ingest several documents at a time, identify, separate and classify these documents, and extract the documents’ data for use in another system. However, OpenText™ Intelligent Capture provides a platform that delivers this functionality end to end, while OpenText™ Capture Recognition Engine is a component that performs the narrower function of reading and extracting characters from image files. You can get a more in-depth explanation of our OEM Capture & Digitize products here.

Looking horizontally across the color groupings reveals even more about product relationships. These products complement one another in the service of a greater solution and can be bundled as such. For example, while on its own Intelligent Capture is a best-in-class capture platform, in combination with OpenText™ AppEnhancer (formerly known as ApplicationXtender), OpenText™ Magellan™ BI & Reporting, OpenText™ LiquidOffice™, and OpenText™ Exstream™, Intelligent Capture becomes one component of a complete Enterprise Information Management for OEM solution.

Connect with one of our OEM Account Executives today to learn more

Even though a picture is worth a thousand words, the best way to truly understand the OpenText OEM value proposition and all that we do is by talking to one of our OEM Account Executives over the phone.

Our periodic table is sure to pique your interest and leave you with more questions than it can answer on its own. By talking to an OEM Account Executive, you will not only understand the solutions we offer, but hear specific success stories of your peers and how OpenText played a part. You can also use this opportunity to arrange a demo for any of the products we offer and truly dive deep into the value OpenText provides.

To learn more, you can review the OpenText OEM Product Guide to familiarize yourself with the solutions and products available to you as an OpenText OEM Partner. To speak with a representative, please contact us.

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Harvey Spencer Associates’ annual international Capture conference is recognized by the industry’s leading vendors as the must-attend conference to learn where the market is heading and experience leading-edge technology innovations. It is the place to connect key people in the Capture, RPA and Content Intelligence markets.

Here are five reasons you should attend HSA Capture 2019 - including what you can expect from OpenText.

Artificial Intelligence is shaping future capture technology–don’t get left behind

• While manual data entry persists as an expensive, time-consuming habit that organizations just can’t seem to kick, new advances in AI technology are changing the game and making it more compelling to make the switch to automated capture.
• Learn how AI has transformed traditional capture into solutions like OpenText Intelligent Capture, which leverages standard capture features like OCR alongside advanced features like machine learning. It’s a cutting-edge solution that allows organizations to automatically identify, separate, classify, ingest and extract key information from highly varied sources and automatically route it to the right user in the right system - with minimal human intervention.

Keynotes from Harvey Spencer, Mike Spang, Ralph Gammon and more

• As one of the largest communities dedicated to capture, HSA events feature engaging and interesting speakers from all areas of the industry - including analysts, product experts and business leaders. This year is no different as HSA Capture 2019 brings together the names you recognize to deliver insights you can trust.
• Speakers including Harvey Spencer, Mike Spang, Ralph Gammon and others will expand on the state of the capture market (2019-2023), automated contract management, IoT disruptions, and industry 4.0.
• You’ll also have the chance to connect with them in person at the poolside meet and greet hosted by OpenText.

Set the direction for your product roadmap

• HSA is your chance to learn from vendors, analysts and companies like yours about what they’re doing, seeing and seeking in the capture space. Understand the state of the industry and determine your place within it.
• For example, AI, RPA, eDiscovery, Regulatory Compliance, Customer Experience Management, Voice Analytics, Defensible Disposition, Augmented Reality, Supply Chain Management and Semantic Understanding all rely on capture as a fundamental core technology–what’s the best path to follow for success

Kick off your next partnership, merger or acquisition

• Speaking of product roadmaps, HSA Capture 2019 is also your opportunity to meet and network with the companies that can help you achieve your product vision. To build, buy or partner - that is the question, and HSA Capture may have your answer.
• It has been home to many of the initial conversations and connections that have led to major software projects–including partnerships, mergers and acquisitions.

OpenText will be demoing our newly released Capture line of products

• Earlier this year, OpenText announced new additions to our Capture and PixTools product lines. OpenText will be on site at HSA Capture to demo and showcase our capture solutions, which include advanced recognition technologies, intelligent capture platforms, scanner drivers and image capture toolkits, and distributed and mobile capture.

All of these products are readily available to be embedded or white-labeled as part of your solution. Can’t wait for the event? Read our latest OEM Capture blog to learn more now.

Click here to register for your spot at HSA Capture 2019.

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