The latest announcement by OpenText™ of Cloud Editions includes some great OpenText SAP Application updates below.

April 2025: What’s new in OpenText SAP Applications CE 25.2

OpenText Content Management for SAP SuccessFactors also called SAP^® SuccessFactors Extended ECM by OpenText CE 25.2 focuses on: 

Delivering major performance enhancements to improve speed, flexibility, and the employee experience. Benefits include:

Performance Enhancement - Enjoy faster response times with operational searches (<1.3s) and HR uploads (<1.2s). No extra setup is required!

Flexible HR Communication – Business Administrators can now upload corporate fonts, including barcode and Google Noto, ensuring brand consistency while reducing support tickets. 

Faster Document Imports – Migrate historic personnel files 2x faster with real-time or scheduled imports, plus improved fault analysis and rerun capabilities. 

Smarter In-App Notifications – Stay updated with embedded analytics and user-driven enhancements while maintaining GDPR compliance. Opt-in via settings to unlock valuable HR insights. 

To enjoy a quicker, more effective integrated SAP SuccessFactors© HR document management solution, see the best practice guide for your updates!

January 2025: What’s new in OpenText SAP Applications CE 25.1

OpenText Content Management for Human Resources also called SAP^® SuccessFactors Extended ECM by OpenText CE 25.1 focuses on: 

We are pleased to present significant enhancements that improve performance, communication, and governance which make every day HR tasks more efficient and secure. Benefits include:

Performance Improvements:

• Faster Home Page Loading – A streamlined loading configuration significantly reduces role-based home page load times, boosting efficiency. 
• Instant Employee Workspace Access – Extensive optimizations now allow workspaces to open in just 10 milliseconds, enhancing user satisfaction and productivity. 

Improved Employee Communication 

• Multiple Attachments Support – Upload multiple enclosures within generated documents, saving time and effort when creating important documents. 

Stronger Employee Record Governance 

• Enhanced Security with Banners/Watermarks – Apply visible security marks on-screen, downloaded, or printed records, protecting against unauthorized screenshots. 
• Faster Dispositions Processing – Employee document disposal now processes almost ten times as fast, improving compliance and administrative efficiency

These enhancements ensure a faster, more efficient, and secure employee management experience. For more information, please reference the OpenText™ Content Management for Human Resources Success Journey Resources 

April 2024: What’s new in OpenText SAP Applications CE 24.2

OpenText Document Presentment for SAP^® CE 24.2 focuses on:

Revolutionizing the SAP Customer Communication Management Workflow with Document Presentment (DP) Connector. Benefits include:

• More efficient processing of SAP spool files, enhanced handling of large volumes of data and complex document
• Increased opportunities for automating document processing workflows and customizing document

OpenText Vendor Invoice Management for SAP^® CE 24.2 focuses on:

Improvements for the Invoice Overview Cockpit. Benefits include:

• Seamless navigation using diagrams as dynamic filters for the tasks in the Accounts Payable Workplace application
• Leveraging SAP CDS consumption views to enrich filters and streamline search help, optimizing the user experience and accelerating processes

Simplifying e-invoice processing.  Benefits include:

• Support additional country-specific mappings out-of-the box: Romania and Spain
• Seamless integration with SAP Document and Reporting Compliance for Romania

Enhancing existing SAP Fiori applications. Benefits include:

• Mandatory rejection reasons lead to improved clarity and accountability
• Seamlessly confirm and proceed to the next action within the Enter Cost Assignment Advanced application

OpenText Core Capture for SAP^® CE 24.2 focuses on:

Eliminating the need to operate and scale own servers. Benefits include:

• Run up to 15 SAP background tasks that send requests in parallel
• Receive extraction results faster than ever

Extracting new Chinese electronic invoice forms. Benefits include:

• Extract the fully digitalized e-fapiao and the e-fapiao new type of invoice
• Recognize general and special Value Added Tax (VAT) forms
• Read, use and transfer the content of QR codes

OpenText Archiving and Document Access for SAP^® CE 24.2 focuses on:

• Support for IAM profiles providing secure access control and granular permissions
• Ability to authenticate email addresses within email notifications, providing increased security and sender password can be entered in the Administration Client

OpenText Core Archive for SAP^® CE 24.2 focuses on:

Custom key management without Core Archive Connector.  Benefits include:

• Store and rotate keys for document encryption with the key management system
• Core Archive Connector is not needed anymore for encryption purposes

Providing virus scanning capabilities for SAP Public Cloud/BTP use cases. Benefits include:

• Enabling virus scanning for documents stored via CMIS
• Scanning all documents from BTP or SAP Public Cloud for viruses during storage

Explore the new features and updates by contacting OpenText today! Don’t miss our May 8th webinar on how Great Lakes Cheese went paperless and modernized their organization with OpenText and SAP SuccessFactors. Register Now!

October 2023: What’s new in OpenText SAP Applications CE 23.4

OpenText Core Capture for SAP^® CE 23.4 focuses on using Core Capture for SAP with OpenText Extended ECM to scan, extract and file documents.

Core Capture for SAP historically supported the Vendor Invoice Management for SAP solution. With this release, the capabilities have been expanded to allow frictionless automation of business-critical information such as Work Orders and HR documents, directly into OpenText Extended ECM for SAP^® and OpenText Extended ECM for SAP^® SuccessFactors^®.

Benefits of this release include:

• Capturing business information with Core Capture for SAP to support SAP S/4HANA and SAP SuccessFactors
• Identifying more optimization potential with detailed analytic insights about extraction results
• Improving recognition of business partners on scanned information
• Extracting information from documents written in Arabic character sets
• The ability to work more efficiently with the Fiori Validation Workplace

July 2023: What's new in OpenText SAP Applications CE 23.3

OpenText Core for SAP^® Success Factors^® CE 23.3 focuses on optimizing greater HR flexibility, control and ease of use with new administration interface.

As part of a greater transition to the Core Content platform, this first phase will merge the administration functionality to provide better flexibility, control and ease of use.

Benefits of this release include:

• Protecting confidential employee files with permission controls at the folder level to ensure compliance with local regulations while making the right information available to roles that need it.
• Empowering user experience with redesigned intuitive administrator management.
• Meeting data residency requirements by increased flexibility with additional geographic support.

April 2023: What’s new in OpenText SAP Applications CE 23.2

OpenText Core Archive for SAP CE 23.2 focuses on seamless, transparent migration of archives from off-cloud to cloud

The new capabilities focus on allowing customers of existing OpenText Archiving solutions for SAP to migrate their on-premises archive into the cloud using new migration tools.

Benefits of the latest migration tool include the ability to:

• Eliminate downtime as the migration runs transparently to end users and automatically routes new archived content to the correct archive.
• Ensure completeness and accuracy with validation of migrated and original archives.

In addition to the migration capabilities, we are also releasing improvements to Core Archive for SAP Solutions:

• Control document versions from the My Archive and Access User Interface
• Set Document Holds using CMIS standards

Digital Asset Management for SAP CE 23.2 now features the ability to streamline product media lifecycle into a single cohesive interface to further enhance our integration with SAP Commerce Cloud

With a completely re-designed set of interfaces, OpenText Digital Asset Management for SAP enables organizations to leverage SAP Commerce Cloud to manage digital assets in a product-centric approach aligned with your commerce and marketing strategy​.

Benefits of the latest update include the ability to:

• Work in a product-centric set of user interfaces, either in SAP Commerce Cloud, and in the Digital Asset Management UI
• Reduce bottlenecks in the approval process with creative agencies and photographers​
• Empower PIM and eCommerce with a single integrated solution with SAP Commerce Cloud
• Organize and synchronize media with SAP Product catalogues and deliver in the required size, format, and resolution through global Content Delivery Networks

The post What’s new in OpenText SAP Applications appeared first on OpenText Blogs.

As I step into my second week as Chief Product Officer, I’m thrilled to see the incredible innovation driving Cloud Editions 25.1. This launch reflects our commitment to helping you drive efficiency, strengthen security, and accelerate growth.

2025 marks a turning point in shaping the future of business. At the core of this transformation lies information management, a driving force that empowers organizations to unlock the full potential of their talent and data. Our mission is to equip professionals across all disciplines - knowledge workers, cybersecurity specialists, supply chain experts, developers, and IT leaders - with the solutions and services they need to thrive in today’s fast-changing digital landscape. 

With Titanium X, OpenText sets a new benchmark in SaaS innovation, offering an expansive portfolio of solutions that address critical business needs such as content management, service management, threat detection, identity management, observability, and supply chain optimization. By uniting simplicity, intelligence, and security, these innovations empower organizations to confidently navigate the multifaceted challenges of today’s digital landscape. 

The latest Cloud Editions (CE) 25.1, OpenText continues to lead through the seamless integration of cloud, security, and AI technologies. These advancements are not simply responses to change - they are defining it. By forming the foundation for sustainable growth, these innovations empower organizations to not only future-proof operations but drive innovation with absolute certainty. 

For CIOs, business leaders, and IT professionals, the mandate for 2025 is clear: embrace information management as the catalyst for transformation. Now is the time to harness the power of data to unlock potential and drive meaningful progress. Only then can you truly start to reimagine your information for sustainable business growth with longevity.

Following today’s announcement, let’s explore how OpenText is reimagining information management and spearheading cutting-edge innovation:

New innovations in Business Cloud

Secure access to knowledge is essential for staying ahead of the competition. OpenText empowers engineers, IT professionals, and teams with integrated, secure technologies that streamline operations and enhance efficiency to enable greater success in an increasingly complex digital world.

OpenText™ Content Cloud

In this release, we have launched new bundle offerings for our fast-deploying cloud content management solution, OpenText™ Core Content Management. These updates further support businesses battling with fragmented and inefficient access to siloed content and simplifies cloud adoption and the ability to leverage generative-AI. By doing so, we equip decision-makers with the right tools to address the persistent challenges of disconnected information retrieval and onerous searchability, reducing the limitations posed by outdated legacy systems. The result? Unlocked operational efficiencies and improved workplace productivity.

Improvements to OpenText Core Content Management include:

• The integration of OpenText™ Content Aviator: Now available to all customers out-of-the-box and at no additional cost, in an easy to deploy express bundle. OpenText Content Aviator empowers employees to utilize intelligent chat-based conversational search, content discovery, summarization, and translation at the click of a button, boosting knowledge worker productivity by enabling customers to quickly find and understand context across a broader ecosystem of applications.
• A new premium bundle that combines AI-powered SaaS content management with additional capabilities, including digital capture and signature, to enable customers to manage the full lifecycle of their content while reaping the benefits of a flexible SaaS solution.
• Preconfigured business scenarios: Providing sales, HR, product management, and other common cross-departmental functions with pre-built workspaces, templates, and folder structures to enable faster deployment and quicker return-on-investment.

Additionally, OpenText Content Aviator has expanded availability for OpenText™ Core Archive for SAP and OpenText™ Core Content Management for SAP SuccessFactors bringing the productivity boost of a generative-AI assistant to these solutions.

The new bundle offerings, together with the expanded availability of OpenText Content Aviator, empowers organizations to accelerate departmental or enterprise-wide processes in the cloud, aligning with strategic digital transformation initiatives, empowering businesses to operate with agility, optimize productivity, and achieve long-term success in an increasingly complex digital landscape.

OpenText™ Cybersecurity Cloud

In Cybersecurity Enterprise, OpenText™ Core Identity Foundation, our next-generation identity and access management (IAM) SaaS platform, now gives IT directors and leadership within large-scale enterprises and regulated industries greater autonomy over identity and access controls designed to protect high-value data across the entire environment within a single platform.

By simplifying and automating fundamental identification processes, this release enables businesses to access the core collection of OpenText identity and access management capabilities under a single set of integrated microservices. By doing so, organizations can reduce security and compliance costs while ensuring adherence to government, cyber insurance, and internal standards. Additionally, the platform’s SaaS delivery model boosts operational efficiency and guarantees zero-trust security to meet the dynamic needs of modern enterprises.

OpenText™ Experience Cloud

In this release, organizations managing extensive digital asset collections or implementing enterprise-wide digital asset management (DAM) systems now have a powerful tool to unlock the full value of their rich media libraries. Powerful new search is provided by integrating OpenText™ Digital Asset Management (DAM) natively with OpenText™ Knowledge Discovery (IDOL). The new search adopts both advanced retrieval augmented generation (RAG) and AI-powered search to transform how users access and utilize assets.

By marrying these two solutions together, enterprises struggling with inefficient asset discovery, inconsistent metadata tagging across teams, and unnecessary duplication of content creation or procurement, can take advantage of the tool’s natural language search capabilities, powered by secure and private AI, to quickly locate the right assets - even in large libraries where metadata may be incomplete or inconsistent.

With reduced time spent searching, lowered storage costs for redundant assets, and enabled cross-departmental collaboration in content creation, this innovation empowers organizations to scale their digital asset management usage while ensuring iron clad security through a private AI service, eradicating the risk of exposing sensitive assets (unlike a public cloud environment).

OpenText™ IT Operations Cloud

To further increase IT visibility for better incident response and faster mean-time-to-repair (MTTR), we have bolstered the discovery capabilities in our vendor-neutral configuration management solution, deployable as SaaS, on-premises, or in the cloud.  

Advanced Network Discovery for OpenText™ Universal Discovery and CMDB delivers deep, comprehensive visibility into how physical, virtual, and software-defined networking assets are configured. Now IT service management, operations, and network management teams can fully understand how network devices and their configurations support business service delivery - an area typically lacking detailed information from most CMDB discovery methods. The result? Faster MTTR and minimized service interruptions from networking changes.  

CE 25.1 also introduces better visibility into operational technology (OT) and internet of things (IoT) devices by importing configuration data directly from Microsoft® Azure Defender. This ability gives enterprises extended insights into OT/IoT devices without requiring additional discovery tools or compromising OT/IoT security airgaps by deploying probes. 

By increasing IT visibility across both networks and OT/IoT devices, OpenText Universal Discovery and CMDB further becomes a single source of configuration truth that IT, networking, and OT teams can use to troubleshoot faster, improve change success, and increase service delivery reliability. 

New innovations in Business Technology

Moving to the cloud means connected data is key. OpenText provides robust, flexible data platforms deployable in private clouds, public clouds, and via APIs, delivering enterprise-grade capabilities wherever you need them.

OpenText™ DevOps Cloud

To support the developer community, innovations to TruClient 2.0, part of the OpenText™ performance engineering suite of solutions, further elevates performance testing by delivering an intuitive, scriptless tool that meets the needs of testers at all experience levels. Designed to simulate real user behavior and provide robust client-side metrics, TruClient 2.0 puts flexibility, control, and security at the center of the performance testing process. 

Most notably, this release allows browser decoupling, which empowers users to independently manage browser versions, enhancing security and eliminating the need for frequent updates or patches. The addition of Linux® support expands deployment options, while reduced resource requirements streamline operations with a lighter testing footprint. As a result, TruClient 2.0 continues to be a valuable tool for testers with the need to perform efficient, secure, and flexible performance testing for optimized testing process for a seamless experience and greater control over testing environments - a strategic move to future-proof performance engineering.

Looking ahead

With CE 25.1, OpenText is redefining the possibilities of Business AI, Cloud, and Technology. By delivering integrated solutions that simplify complexity, enhance security, and enable scalability, we, at OpenText, continue to proudly empower organizations to thrive in an era of rapid and revolutionary technological change, giving business access to the tools needed to unlock the full potential of their information management.

Looking for more?  

For more on all the CE 25.1 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to maximize your AI, cloud, and security journey.

The post Accelerate growth with Cloud Editions (CE) 25.1 appeared first on OpenText Blogs.

We've released numerous features and product updates in the last 12 months, along with hundreds of fixes, to enhance SAP SuccessFactors Extended ECM by OpenText and make it more flexible and performant for our clients. CE 24.4 includes not only these past improvements but also brings a brand-new list of features. Designed to reduce maintenance, enhance accessibility, and speed up HR processes, these updates will give HR professionals more time for strategic initiatives.

A new name for clarity

Before I start, we have an announcement which will simplify the product identity. OpenText has renamed this solution "OpenText™ Content Management for Human Resources" for OpenText contracts. For new customers it will make it easier to quickly understand and identify the product’s purpose. However, SAP contract users will continue to see and reference the product as "SAP SuccessFactors Extended ECM by OpenText." Rest assured; continuity remains a priority.

It was a privilege for OpenText to be a Gold sponsor and for me to attend the SAP SuccessConnect event in Lisbon at the end of October 2024. Throughout SuccessConnect we heard how AI-driven innovation is helping to solve workforce and business challenges, and when I consider the many ways that AI and automation enhanced business processes were delivered in 2024, it seems to me OpenText Content Management for Human Resources CE 24.4 is continuing the theme.

Automated HR business user experience

Summaries across multiple candidate and employee records

Leveraging generative AI, HR teams can now apply summaries across any number of candidate and employee files and folders. This feature enables fast comparisons of applications to speed up the application review process, helping recruiters make quicker, more informed decisions. All users need to do is "Ask" to find employees who do not have an NDA. No more clicking around and searching to find that nugget of information. This could be used to instantly identify risk in a business acquisition by evaluating each employee's file as part of a business merger to find particular contract clauses to improve governance. Previously this level of analysis would take days of precious time and resources.

Automation of offboarding to cut down on administrative tasks

Now, when an employee leaves the company, permissioned access can be changed immediately using a straightforward integrated and automated procedure.

This will improve the offboarding process for retired, terminated, or departed employees. The reduction of high-volume manual tasks for large retail or service companies with high employee turnover will be invaluable. In addition to allowing onboarding to quickly redistribute user licenses to new hires, this automated background synchronization job will help HR administrators stay on top of offboarding ‘paperwork’.

Enhanced employee mobile experience

Digital signatures and multi-signee documents

For global HR teams hiring across regions, supporting diverse digital signature authentication is essential to the security of the organization. Now, customized authentication rules ensure a seamless signing experience, allowing smoother cross-border hiring process. With HR teams that can be located anywhere in the world and hire people from all over the world, this improvement also increases compliance.

Customizable Mobile App interface

Designed with deskless workers in mind, this release allows HR business users to simplify the HR Mobile App experience. By customizing the App to show only essential features, we’re making mobile navigation easier for employees, enhancing usability and efficiency.

Greater user accessibility

Streamlined document generation

With the addition of an employee communication widget on the SuccessFactors Employee Central Home page, users can generate documents easily, without custom setups. This update reduces maintenance requirements and standardizes processes, leading to faster, more reliable communication.

Self-service reporting

To enhance project delivery, we now provide real-time access to document generation status. Certified consultants can address issues quickly, keeping configurations on track and reducing potential delays.

Looking ahead

As 2024 product releases conclude, we see how automation, self-service tools, and AI have taken front and center space in helping to innovate HR business process. We hope this year’s innovations will empower HR professionals to streamline operations, lower ownership costs, and focus on strategic priorities. Our latest features are designed to support HR in reimagining recruitment, onboarding, and the employee experience.

*MySupport Portal login required.

The post Where did the year go? OpenText Content Management for Human Resources CE 24.4 appeared first on OpenText Blogs.

Are you ready to revolutionize the way you manage HR documents and processes? We're thrilled to announce the latest update of OpenText™  Extended ECM for SAP® SuccessFactors® 24.2. Packed with exciting features and enhancements, this release is set to elevate your HR game to new heights!

1. AI Takes Flight:

Gone are the days of manual searching through endless HR documents. With the introduction of OpenText Content Aviator, your HR department can now effortlessly find answers to queries. Simply ask a question, and Content Aviator will swoop in, detect the language and provide the answer in the same language. It's that simple!

2. Future Automation:

Speeding up HR document processes has never been easier. Scheduled Bots jobs, once confined to a 'classic' HR business administration page, are now seamlessly integrated into the standard user interface. Say hello to increased efficiency and productivity!

3. Customizable Application Page:

Make a lasting impression with a personalized touch. HR Administrators can now customize the application landing page with their corporate logo and program name. Aligning the background color with your organization's branding will deliver a unique touch.

4. Expanded Language Support:

Breaking down barriers in communication, we're introducing three new languages to support business administration and managers as they interact with employees. Embrace diversity and inclusivity within your HR processes!

5. My Team’s To-Dos tile (Manager):

Upgrade from HR Inbox to My Team’s To-Dos tile (Manager) for enhanced flexibility in task management.

6. Expedite Processes:

HR departments can efficiently provide documentation for employee requests and legal discovery processes by easily exporting search results, metadata, and relevant data such as approved contracts and offer letters.

Capitalize on Enhancements

We're incredibly proud of the strides we've made in just three months since the last update. We strongly encourage all our customers to request an update to fully capitalize on these improvements.

Ready to soar to new heights with Extended ECM for SAP SuccessFactors? Content Aviator, available as an additional product, awaits you! To access this ground-breaking AI tool, simply reach out to OpenText Sales.

The post Introducing Top 6 New Features for Extended ECM for SAP SuccessFactors 24.2 appeared first on OpenText Blogs.

We're thrilled to share some fantastic enhancements that will make your experience with OpenText™ SAP® SuccessFactors® even more seamless and powerful. Here are 7 ‘What’s New’ for Extended ECM for SAP SuccessFactors update 24.1 to keep you in the loop:

1.*HR Content Aviator: Introducing a game-changing chat-based feature! Now HR business users can ask conversational questions, utilizing all employee records, learning, and HR documents stored in Extended ECM for SAP SuccessFactors. This AI-driven update fosters knowledge reuse, providing comprehensive summaries for a deeper understanding of HR content.

2. Smart Document Bots: Enjoy a user-friendly interface for setting up document folder storage rules. Existing customers can relax – current settings seamlessly integrate into the new layout.

3. HR Document Generation Output in DOCX: Generate and save .DOCX documents, enabling internal review, modification, and approval before PDF publication. Perfect for flexible contract adjustments and letter creations.

4. DocuSign® Integration: Streamline management of your DocuSign® organization license account. This update allows grouping user accounts for enhanced license management control.

5. *Status Icons for External Sharing: OpenText Core Share, when integrated to Extended ECM for SAP SuccessFactors, now includes visual tracking of document sharing statuses. This new feature enables easy identification of sharing, approvals, or inaction from candidates and internal staff, thereby reducing security risks and providing better information to HR business users.

6. System Enhanced Audit Information: Gain more detailed audit information, displaying saved annotations, document transformations, and redaction events. Enhance governance and records management with this essential update.

7. Remove Download Option: Business Admin pages now offer even greater control over the download link. This offers unparalleled control over employee record downloads for security and support reasons.

Excited about these updates? We are too! Explore more AI use cases and stay tuned for more innovations and community discussions on Extended ECM for SAP SuccessFactors. Your experience is our priority.

Extended ECM for SAP SuccessFactors Community Event May 2024

• Includes peer-to-peer discussions, product feature discovery, and use case insights.
• Open to live Extended ECM for SAP SuccessFactors HR customers (please contact your OpenText Sales Executive to participate).

*Features available to direct OpenText customers

The post What’s new in OpenText Extended ECM for SAP SuccessFactors appeared first on OpenText Blogs.

Billions of rich media assets are created every day for new and emerging channels. With all this creative, consistency is a challenge that goes right to the bottom line. Research shows 68% of businesses say brand consistency has contributed at least 10% in revenue growth while 88% of customers say authenticity is a factor when selecting what brands to like and support.  

Digital asset management is the foundation of modern creative operations, optimized workflows and building brand trust with customers, partners, and employees. OpenText^TM is proud to announce that Digital Asset Management has again been rated as one of the market’s best DAM solutions.  

Key insights from the Omdia Universe for Digital Asset Management

1. Market positioning  

OpenText was named a Leader in the Omdia Universe for Digital Asset Management 2023. A clear leader among vendors along the Capabilities axis, OpenText also placed highly on the Strategy and Execution axis. OpenText received the leading score in Strategy and Innovation along with high scores in Core Capabilities, Advanced Capabilities and Solution Breadth.  

2. End-to-end solution 

OpenText’s end-to-end content management solutions received praise, along with flexible deployment options, integration options with the rest of the OpenText portfolio and extensive AI capabilities. Also highlighted were traditional strengths in DAM functions like metadata, repository management, collaboration as well as the benefits of leveraging the capabilities of AI media analysis powered by OpenText IDOL. 

“OpenText should appear on your shortlist if you are looking for a vendor that provides end-to-end content management solution with extensive AI capabilities and flexible deployment option.” 

-Omdia Universe for Digital Asset Management, 2023 

Global brands are succeeding with DAM 

Multiple repositories. Version control. Difficulty finding content. Enterprise software leader SAP® transformed these pain points into a powerful, innovative, and highly scalable solution. By consolidating 100,000 assets, SAP built a multi-faceted content supply chain with OpenText Digital Asset Management at the center. They boosted asset re-use by up to 70% while supporting over 35 million asset interactions per year for thousands of users.  

Download the report

OpenText Digital Asset Management is your partner in taking a modern approach to DAM.

The post Global analyst firm names OpenText a leader in digital asset management appeared first on OpenText Blogs.

In HR's ever-evolving landscape, staying ahead by using technology is imperative in facilitating change. During our recent OpenText customer roundtable on 31^st October 2023, a dozen HR technology professionals delved into the achievements and hurdles of integrating OpenText™ Extended ECM for SAP® SuccessFactors® with their SAP SuccessFactors® suite and other supporting HR applications. The result? Many success stories were shared, balanced with a few challenges that other HR business users should be aware of.

Celebrating Achievements

A Paperless Revolution: Complete digitization emerged as a game-changer: reducing risks, eliminating paperwork, and providing universal access to employee documents. When prioritized, a paperless employee eFile creates efficiency and accessibility around document related HR processes.

Data Retention: Integration and automated application of data retention rules was hailed as a major win for many organizations, helping to achieve compliance, reduce risks, and enhance document management efficiency.

One-Stop HR Shop: Creating a one-stop-shop for HR with Extended ECM for SAP SuccessFactors at the center was the goal for many of the multinationals and services customers. True integration proved pivotal, creating a seamless experience for employees and HR professionals to easily access required documents.

The Illusion of Singularity: The seamless transfer of information, such as resumes, directly from SAP SuccessFactors into the OpenText solution, emerged as a benefit theme discussed by participants. This not only creates the illusion of a single solution but also simplifies the flow of work for HR professionals. By seamlessly integrating two critical platforms, they were able to empower their employees and management with a holistic view of their HR landscape.

Empowering Employees: The document generation process, particularly during the Covid-19 pandemic, was a significant highlight. Allowing employees to generate their own verification of employment documents provided significant value and time savings. The automatic generation of offer letters and other crucial documents helped HR to streamline people movement processes.

Electronic Signature Integration: Success with DocuSign integration resulted in streamlined workflows and added security and traceability to remote workers scenarios.

Challenges Explored

Partner Paradox: Embarking on the journey of digitizing HR processes comes with its complexities. Partnering with experienced experts is essential. This point was emphasized with warnings that an inexperienced partner could slow down configuration, increase costs and eventually impact the overall project. To make certain of a successful project, both a certified SAP SuccessFactors Partner and a certified Extended ECM for SAP SuccessFactors Partner must be aligned to your transformation program.

Crucial Role for Testing: Thorough testing was identified by participants as a critical aspect of any project. During implementation, extended testing of complex workflows could prevent bottlenecks and ensure processes flow smoothly. All new customers have an Onboarding Manager close at hand to help. The best solution for user acceptance testing is to align resources and complete the Test Checklist. The OpenText Customer Success Portal offers additional information and support.

Global Record Retention: Aligning record retention policies globally posed challenges if those policies are lacking or overly complicated. This reinforced the significance of clear retention policies for each country and the need for flexibility in diverse geographical locations to ensure operational compliance.

HR AI on the Horizon: We also received positive feedback on the upcoming release of integrated AI HR processes, expected in early 2024. This would empower users to find information faster in a conversational way. It will also support audit compliance and data security to elevate the employee experience, and drive greater efficiency for HR. Visit OpenText Content Aviator for more details on how AI can help free up free up 60 -70% of employees’ time.

Conclusion

The roundtable collaboration showed some major triumphs of going paperless, and document management wins in employee self-service and process automation. We explored AI technologies that offer enhanced insights and personalized HR experiences, and highlighted opportunities for improvements on the development and customer side.

We would like to thank all those that attended for their contribution. It will help us all to learn, adapt, and expand possibilities of the solution. We would also like to thank OpenText, who based on an attendee poll, donated $726.86 to UNICEF Children's Fund to express our gratitude.

Join the Conversation in May 2024: All ‘Live’ Extended ECM for SAP SuccessFactors customers are welcome to attend our next roundtable in May 2024. The session will allow you to engage in peer-to-peer discussions, ask questions, discover new product features, and gain new use case insights.

The post Thriving in HR: Celebrating Achievements and Navigating Challenges appeared first on OpenText Blogs.

Welcome to the latest upgrade of OpenText™ Extended ECM for SAP® SuccessFactors® 23.4! We're excited to introduce new features and improvements since the last release in August 2023 that will make your experience even better. In this blog post, we'll walk you through these updates, tailor-made for various HR user roles, and discuss some notable fixes that help to enhance your overall experience.

What's new for HR Administrators:

Help Manual Update: Say goodbye to the old format! Our new visual Online Help update is a game-changer. It's designed to be user-friendly and make information more accessible for both business and admin users. This is crucial for effective knowledge management and expedited learning.

No Code-Low Code Report Templates: Revolutionizing report creation, these templates reduce the time it takes to create and edit reports. With the right permissions, you can cut report creation from days to hours and report editing to mere minutes.

What's new for HR Managers:

Improved Personalize Browsing: We've made your life easier with an improved browsing experience. The system now allows mangers and staff the option to reconfigure their user interface to allow flexible viewing across multiple folders and HR workspaces.

What's new for HR Record Managers:

Enhanced Records Management: Enjoy improved access to records management and retention features within our new application smart view. Managing records has never been more convenient.

What's new for x2HR Customers:

OpenText Azure Information Protection: Protect your employee records by aligning them with Azure Information Protection. This helps limit printing and downloading when records are shared externally, ensuring the utmost security.

Notable fixes:

Improved Performance: We've worked on enhancing the performance of creating folders, making your tasks smoother and more efficient.

Permission Issue Resolved: Previously, users with 'see' permission were shown options they couldn't access, causing confusion. This issue is now fixed, ensuring a seamless permission structure.

Syncing for Centralized Workspaces: Renamed employee workspaces which were synchronized with Core Share didn't work as expected. We've resolved this, so renamed workspaces now accurately synchronize shared items for external employee record sharing.

Conclusion:

We hope you're as excited about these new features and improvements as we are. This upgrade is designed to empower each role with tools and capabilities that will simplify and enhance your experience with Extended ECM for SAP SuccessFactors! As always, your feedback is important to us, so please share your thoughts and experiences with the new features.

Explore the new features and updates by accessing the latest release OpenText™ Extended ECM CE 23.4- Release Notes and OpenText™ Extended ECM CE 23.4- Notable Fixes.

SAP customers can also access information here: SAP Extended Enterprise Content Management by OpenText

Reach out to our support team for any questions or assistance.

Stay tuned for Release 24.1 in the New Year!

The post Enhance the HR experience with Extended ECM for SAP SuccessFactors new features appeared first on OpenText Blogs.

At OpenText, we are committed to providing innovative solutions that empower HR administrators, mobile employees, and direct customers alike. Our latest OpenText™ Extended ECM for SAP® SuccessFactors® 23.3 product release is no exception, as we introduce a range of features designed to save time, enhance security, and streamline essential HR processes.

What's New for HR Administrators to Save Time

Flexible Upgrades: Managing global clients' upgrades just got more manageable. Once upgraded to 23.3, organizations are no longer restricted to specific server versions. Organizations can upgrade the document generation clients at different times, eliminating the need for simultaneous upgrades. This gives HR administrators the freedom to schedule and coordinate upgrades according to their unique needs and priorities.

What's New for Mobile Employees

Enhanced Security: Security is paramount, especially in the mobile world. Our latest release introduces added layers of protection for the OpenText Extended ECM Mobile App. Hybrid employees can now use Face ID or thumbprint recognition for password entry, ensuring that their HR records remains secure without sacrificing convenience.

What's New for Direct Customers Using Electronic Signing

Efficient Document Distribution: Say goodbye to cumbersome document distribution. Our latest release for X2HR (Direct OpenText Customers) offers a cost-effective solution for sending a single document to multiple employees simultaneously for review and approval. This streamlines the document distribution process, saving you time and resources.

Time-Sensitive Approvals: In today's fast-paced business world, timing is everything. With our electronic signing solution, you can ensure that time-sensitive approval and agreements are handled promptly. This not only boosts productivity but also minimizes delays that could impact your HR operations.

Cost Savings: Traditional paper-based document management can be costly. By adopting our electronic signing solution and linking them to custom workflows you not only reduce paper and printing expenses but also save on physical storage and handling. It's a cost-effective way to modernize your document management processes.

Bug Fixes:

• SAP SuccessFactors documents are only uploaded to an employee's file once they have been approved and published.
• The document or employee record deletion is conveniently located.
• Visual improvement for Document Generation.

What should your HR organization expect from OpenText in the coming years:

As technology continues to advance, HR professionals can expect exciting developments benefits such as:

• Conversational Search: HR Business users can quickly extract insights from mission critical HR files to make data-driven decisions.
• Smart Document Types:  This will help automate document upload to help speed up the approval process.
• Personalized Employee Experiences: Document Generation module will increase support for high availability and scalability to boost satisfaction and retention rates.
• Enhanced Records Management: Administrators and Records Managers will benefit from vastly improved performance when running disposition searches.

The future of HR is bright, and AI will undoubtedly play a pivotal role in shaping it.

In conclusion, OpenText Extended ECM for SAP SuccessFactors latest product release 23.3 brings new enhancements and improvements to make HR administration more efficient, secure, and cost-effective. Whether you're an HR administrator, a mobile employee, or a direct customer using electronic signing, our solutions are designed with you in mind. Stay tuned for future product release information where HR professionals can unlock even greater potential from their HR Document Management solution.

For more information about our latest product release, please reference OpenText Extended ECM Platform Cloud Edition 23.3 Release Notes (requires OpenText customer log-in). All previous updates are included in 23.3.

If you are a live customer of Extended ECM for SAP SuccessFactors join our virtual Extended ECM for SAP SuccessFactors Roundtable event on October 31^st, 2023.

Thank you for choosing Extended ECM for SAP SuccessFactors and X2HR. Application upgrades are crucial for achieving transformation objectives.

The post Unlocking Efficiency and Security of Extended ECM for SAP SuccessFactors appeared first on OpenText Blogs.

If your organization is planning to implement OpenText™ Extended ECM for SAP® SuccessFactors® (sold by SAP® as SAP® SuccessFactors® Extended ECM by OpenText), there is some key information that you will need to know in order to be successful. In selecting a first-class solution that will create value for you and your organization, you have already taken a positive step towards HR transformation. By taking full advantage of its capabilities, Extended ECM for SAP SuccessFactors will bring increased productivity and efficiency for your HR team, improve the employee experience, and maintain the privacy and security of your sensitive documents ─ protecting you from risk and saving you money.

To ensure that you get the most out of your investment, it is critical that you have a knowledgeable, experienced implementation partner. For this reason, in order to gain access to the OpenText cloud it is mandatory that all customers engage a consultant that has obtained the Extended ECM for SAP® SuccessFactors® Cloud Learning certification. The certification is designed to validate the required skills and capabilities to perform role-related tasks and activities at a specified level of competence, ensuring that you have the best possible experience.

Another option is to engage OpenText Professional Services, taking advantage of their years of experience implementing HR solutions and helping with user adoption strategies. This experience is critical for delivering a successful solution that employees and HR teams will embrace. The Fastrak package is our top recommendation for creating maximum value and optimizing effectiveness for HR.

How do you find a certified consultant? Our top recommendation is to work with OpenText Professional Services. The next option is to contact your OpenText representative, who can supply an up-to-date list of OpenText preferred partners that have consultants who have completed the certification program.  If you already selected a partner, they must complete the certification program prior to the start of the project. A fully certified consultant should present this digital badge as proof of successful accomplishment of the certification requirements:

A list of consultants that have obtained this practitioner badge can be found in the Credly digital badge directory. 

It is also important to be aware that there will be some aspects to the implementation project that require involvement from a SuccessFactors certified professional. Certain standard integration tasks such as setting up the role-based permissions or configuring the single sign-on must be done by an experienced consultant who is SuccessFactors certified. This is a key requirement that should be factored into the implementation plan.

Once you have the certified team in place, you are ready to start planning your HR digital transformation. We wish you the best of luck and have confidence that you will have great success in your implementation and future roll-out of Extended ECM for SAP SuccessFactors.  

The post Implementing Extended ECM for SAP SuccessFactors appeared first on OpenText Blogs.