API Services Archives - OpenText Blogs https://blogs.opentext.com/category/technologies/api/ The Information Company Wed, 04 Jun 2025 16:02:53 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.1 https://blogs.opentext.com/wp-content/uploads/2024/07/cropped-OT-Icon-Box-150x150.png API Services Archives - OpenText Blogs https://blogs.opentext.com/category/technologies/api/ 32 32 EDI vs. API: Why both still matter in a modern supply chain https://blogs.opentext.com/edi-vs-api-why-both-still-matter-in-a-modern-supply-chain/ Wed, 14 May 2025 14:16:54 +0000 https://blogs.opentext.com/?p=999308493 hands hovering over a laptop keyboard with symbols overlaid that represent the question of EDI vs. API

As supply chains become more digital, global, and complex, businesses are under growing pressure to modernize the way they connect, communicate, and operate.

Two of the most critical technologies enabling this transformation are Electronic Data Interchange (EDI) and Application Programming Interfaces (APIs). While both are used to exchange data between systems and partners, they work in fundamentally different ways—and understanding when and how to use each is key to building a future-ready supply chain. 

In this blog, we’ll break down EDI vs. API, explaining their differences, and why EDI remains vital despite the rise of modern APIs. And, explore how combining the two can give your business the flexibility, speed, and scalability needed to thrive in today’s dynamic environment. 

What is the difference between EDI and API? 

Electronic Data Interchange (EDI) and Application Programming Interfaces (APIs) are both methods of exchanging business data, but they serve different purposes and operate differently. 

EDI (Electronic Data Interchange) is a standardized method for exchanging structured business documents like invoices or purchase orders in batches—ideal for high-volume, stable transactions. 

APIs (Application Programming Interfaces) enable real-time, flexible data sharing between systems, suited for dynamic tasks like live shipment tracking or inventory checks. 

Understanding EDI vs. API is essential because each serves a distinct role. EDI excels at handling high-volume, standardized transactions, while APIs enable real-time, flexible data exchange.  

By understanding their strengths, businesses can strategically use both to create a connected, agile supply chain that balances stability with speed and adaptability. This hybrid approach ensures seamless integration across partners, systems, and workflows. 

EDI simplifies key transactions 

EDI enables fast, structured, and automated data exchange between trading partners, which simplifies key transactions, such as sending orders, giving notice of deliveries, confirming receipt of deliveries, booking transport, sending invoices, among others.  

EDI is understood globally and follows recognized formats, such as EDIFACT, ANSI X12 for seamless data exchange. It’s secure and efficient at handling large volumes of data transactions, but it can be complex and costly to set up the initial configuration and trading partner mappings, especially for smaller companies.  

Despite being trusted and used for decades, for years now, many believed that EDI would be phased out and replaced by Application Programming Interfaces (APIs). However, given its value in delivering structured, error-free data exchange in an increasingly complex global marketplace, EDI usage continues.  

Companies around the world, from suppliers and logistics providers to retailers and manufacturers, rely on an EDI strategy to exchange critical business documents securely, quickly, and in a standardized format. 

APIs enable instant data exchange 

APIs allow instant data exchange without waiting for batch processing and offer integration flexibility with a wide range of systems, such as CRMs, ERPs, analytics tools, and other cloud-based applications within your digital ecosystem. However, where EDI is all about standardization, API formats vary, requiring custom integrations with each partner, which can be costly and time-consuming in multi-partner environments.  

Many businesses use APIs to communicate between disparate systems within their system chain. Since APIs provide real-time data exchange, this can improve supply chain transparency and visibility.  

And, APIs connect to e-commerce platforms and support the integration of analytics tools, allowing businesses to gain insights into performance metrics and adapt to changing conditions.  

The importance of a strategy that connects EDI and API   

The supply chain workforce is changing. Some professionals are retiring, others joining don’t know much about EDI and want to go forward with API-first strategies.  

There are also business challenges, like rising costs, but fewer resources, supply chain disruptions, and technology innovation initiatives, and more. Given these factors, it's less about EDI vs. API, and more about taking a “best of both worlds” approach, which sets you up for success.  

Rather than replace EDI, integrate it with APIs, other cloud platforms, and AI/ML, so you can enhance automation and flexibility within your digital ecosystem. This connected approach will reduce costs in the long term, improve operations despite possible disruptions and workforce changes, and ensure compliance with global standards.  

With a connected strategy, you can bridge the gap between bulk transaction support and real-time data exchange, making it easier to handle high-volume processes and dynamic, immediate updates needed to keep the flow of business going.  

You can more easily integrate with ERP systems, such as Microsoft Dynamics, Oracle NetSuite, Oracle Fusion, and SAP S/4HANA, that are already in place instead of ripping and replacing to make new technology fit with legacy technology. 

How to get started with EDI and API integration 

Every day you try to keep operations running smoothly, find ways to innovate and drive efficiencies, reduce costs, and simplify your supply chain. But you are asked to do this with limited resources and budget, making it hard to keep up with the speed of technology.  

When managing all these connections and the information attached to them, it's important to think long-term, not just one year at a time. You need solutions that evolve with you and continuously add new capabilities to assist you as your business grows. 

You don’t have to go it alone. There are several solutions out there, but what you need is a partner and a solution that will take the time to understand your digital ecosystem, so everything is done right from the start.  

Here are questions to ask when selecting an EDI and B2B integration solution and partner:  

  • Knowledge and Know-How: Can they ensure a successful implementation—on time and on budget? 

  • Automated Workflows: Can they help you find ways to reduce manual tasks and errors and increase productivity? 

  • Enhanced Visibility: Does the solution – as built out of the box - enable access up-to-date information for better decision-making, gaining insights into your supply chain operations? 

  • Cost Reduction: Will the solution reduce long-term costs, including total cost of ownership (TCO), and avoid hidden implementation fees? 

  • Compliance: Can they ensure adherence to industry standards and regulations? 

  • Ongoing Support: Will you receive regular customer support, including help with data validation and mappings from onboarding through implementation and after go-live? 

EDI and APIs: How OpenText can help 

OpenText Business Network supports both EDI and API-based integration—allowing businesses to connect with all partners, regardless of their technology maturity. This hybrid approach ensures end-to-end visibility, flexibility, and scalability across your digital supply chain. 

OpenText's B2B Integration solutions create a unified environment connecting your ERP system (Microsoft Dynamics 365, Oracle NetSuite, Oracle Fusion, SAP S/4HANA, etc.) with EDI and APIs in one digital ecosystem. 

OpenText offers pre-built ERP EDI-to-API adapters on a modern, scalable B2B platform and VAN—enabling faster deployment without requiring deep EDI expertise. 

Our trusted, flexible solutions let businesses connect once to everything. With our expertise, you'll streamline supply chain operations and build a foundation for innovations like AI/ML that maximizes your business data value. 

Ready to get started? Learn more about OpenText’s Easy EDI integration. 

The post EDI vs. API: Why both still matter in a modern supply chain appeared first on OpenText Blogs.

]]> hands hovering over a laptop keyboard with symbols overlaid that represent the question of EDI vs. API

As supply chains become more digital, global, and complex, businesses are under growing pressure to modernize the way they connect, communicate, and operate.

Two of the most critical technologies enabling this transformation are Electronic Data Interchange (EDI) and Application Programming Interfaces (APIs). While both are used to exchange data between systems and partners, they work in fundamentally different ways—and understanding when and how to use each is key to building a future-ready supply chain. 

In this blog, we’ll break down EDI vs. API, explaining their differences, and why EDI remains vital despite the rise of modern APIs. And, explore how combining the two can give your business the flexibility, speed, and scalability needed to thrive in today’s dynamic environment. 

What is the difference between EDI and API? 

Electronic Data Interchange (EDI) and Application Programming Interfaces (APIs) are both methods of exchanging business data, but they serve different purposes and operate differently. 

EDI (Electronic Data Interchange) is a standardized method for exchanging structured business documents like invoices or purchase orders in batches—ideal for high-volume, stable transactions. 

APIs (Application Programming Interfaces) enable real-time, flexible data sharing between systems, suited for dynamic tasks like live shipment tracking or inventory checks. 

Understanding EDI vs. API is essential because each serves a distinct role. EDI excels at handling high-volume, standardized transactions, while APIs enable real-time, flexible data exchange.  

By understanding their strengths, businesses can strategically use both to create a connected, agile supply chain that balances stability with speed and adaptability. This hybrid approach ensures seamless integration across partners, systems, and workflows. 

EDI simplifies key transactions 

EDI enables fast, structured, and automated data exchange between trading partners, which simplifies key transactions, such as sending orders, giving notice of deliveries, confirming receipt of deliveries, booking transport, sending invoices, among others.  

EDI is understood globally and follows recognized formats, such as EDIFACT, ANSI X12 for seamless data exchange. It’s secure and efficient at handling large volumes of data transactions, but it can be complex and costly to set up the initial configuration and trading partner mappings, especially for smaller companies.  

Despite being trusted and used for decades, for years now, many believed that EDI would be phased out and replaced by Application Programming Interfaces (APIs). However, given its value in delivering structured, error-free data exchange in an increasingly complex global marketplace, EDI usage continues.  

Companies around the world, from suppliers and logistics providers to retailers and manufacturers, rely on an EDI strategy to exchange critical business documents securely, quickly, and in a standardized format. 

APIs enable instant data exchange 

APIs allow instant data exchange without waiting for batch processing and offer integration flexibility with a wide range of systems, such as CRMs, ERPs, analytics tools, and other cloud-based applications within your digital ecosystem. However, where EDI is all about standardization, API formats vary, requiring custom integrations with each partner, which can be costly and time-consuming in multi-partner environments.  

Many businesses use APIs to communicate between disparate systems within their system chain. Since APIs provide real-time data exchange, this can improve supply chain transparency and visibility.  

And, APIs connect to e-commerce platforms and support the integration of analytics tools, allowing businesses to gain insights into performance metrics and adapt to changing conditions.  

The importance of a strategy that connects EDI and API   

The supply chain workforce is changing. Some professionals are retiring, others joining don’t know much about EDI and want to go forward with API-first strategies.  

There are also business challenges, like rising costs, but fewer resources, supply chain disruptions, and technology innovation initiatives, and more. Given these factors, it's less about EDI vs. API, and more about taking a “best of both worlds” approach, which sets you up for success.  

Rather than replace EDI, integrate it with APIs, other cloud platforms, and AI/ML, so you can enhance automation and flexibility within your digital ecosystem. This connected approach will reduce costs in the long term, improve operations despite possible disruptions and workforce changes, and ensure compliance with global standards.  

With a connected strategy, you can bridge the gap between bulk transaction support and real-time data exchange, making it easier to handle high-volume processes and dynamic, immediate updates needed to keep the flow of business going.  

You can more easily integrate with ERP systems, such as Microsoft Dynamics, Oracle NetSuite, Oracle Fusion, and SAP S/4HANA, that are already in place instead of ripping and replacing to make new technology fit with legacy technology. 

How to get started with EDI and API integration 

Every day you try to keep operations running smoothly, find ways to innovate and drive efficiencies, reduce costs, and simplify your supply chain. But you are asked to do this with limited resources and budget, making it hard to keep up with the speed of technology.  

When managing all these connections and the information attached to them, it's important to think long-term, not just one year at a time. You need solutions that evolve with you and continuously add new capabilities to assist you as your business grows. 

You don’t have to go it alone. There are several solutions out there, but what you need is a partner and a solution that will take the time to understand your digital ecosystem, so everything is done right from the start.  

Here are questions to ask when selecting an EDI and B2B integration solution and partner:  

  • Knowledge and Know-How: Can they ensure a successful implementation—on time and on budget? 
  • Automated Workflows: Can they help you find ways to reduce manual tasks and errors and increase productivity? 
  • Enhanced Visibility: Does the solution – as built out of the box - enable access up-to-date information for better decision-making, gaining insights into your supply chain operations? 
  • Cost Reduction: Will the solution reduce long-term costs, including total cost of ownership (TCO), and avoid hidden implementation fees? 
  • Compliance: Can they ensure adherence to industry standards and regulations? 
  • Ongoing Support: Will you receive regular customer support, including help with data validation and mappings from onboarding through implementation and after go-live? 

EDI and APIs: How OpenText can help 

OpenText Business Network supports both EDI and API-based integration—allowing businesses to connect with all partners, regardless of their technology maturity. This hybrid approach ensures end-to-end visibility, flexibility, and scalability across your digital supply chain. 

OpenText's B2B Integration solutions create a unified environment connecting your ERP system (Microsoft Dynamics 365, Oracle NetSuite, Oracle Fusion, SAP S/4HANA, etc.) with EDI and APIs in one digital ecosystem. 

OpenText offers pre-built ERP EDI-to-API adapters on a modern, scalable B2B platform and VAN—enabling faster deployment without requiring deep EDI expertise. 

Our trusted, flexible solutions let businesses connect once to everything. With our expertise, you'll streamline supply chain operations and build a foundation for innovations like AI/ML that maximizes your business data value. 

Ready to get started? Learn more about OpenText’s Easy EDI integration. 

The post EDI vs. API: Why both still matter in a modern supply chain appeared first on OpenText Blogs.

]]> Embrace AI Knowledge Work with Cloud Editions (CE) 24.4 https://blogs.opentext.com/embrace-ai-knowledge-work-with-cloud-editions-ce-24-4/ Tue, 19 Nov 2024 14:30:00 +0000 https://blogs.opentext.com/embrace-ai-knowledge-work-with-cloud-editions-ce-24-4/

As we close the first quarter of OpenText’s new financial year, our commitment to driving innovation in information solutions remains unwavering. With most enterprises now adopting multi-cloud strategies to enhance flexibility, reduce vendor lock-in, and improve resilience, OpenText is dedicated to equipping our customers with the tools to excel in this dynamic, data-driven landscape. Our focus continues to be on empowering your competitive edge through Business Clouds, Business AI, and Business Technology solutions that drive innovation, streamline operations, and fuel growth with seamless, automated information management solutions.

Today, at OpenText World 2024 in Las Vegas, we proudly unveil Cloud Editions (CE) 24.4. This latest release builds on our robust cloud, AI, and cybersecurity capabilities, offering the ideal foundation for a secure, efficient multi-cloud approach. In today’s multi-cloud environment, seamless data flow across platforms is crucial for data accessibility, informed decision-making, and uninterrupted operations. CE 24.4 enables organizations to unify digital systems into one cohesive solution, supporting compliant and efficient data movement across complex multi-cloud setups while mitigating risk. By leveraging AI, we’re empowering the next generation of work—unlocking workforce potential to drive more strategic, high-impact outcomes. It’s time to let technology handle the details so your teams can focus on what matters. There is still time to join us at OpenText World or please join us via our virtual live stream - registration is still open.

I am also extremely proud to announce the completion of our Titanium X roadmap, that provides organizations with a comprehensive, resilient foundation for intelligent digital transformation while ensuring strong security and regulatory compliance. We’re dedicated to delivering the technologies and innovations that transform challenges into opportunities in a multi-cloud world.

Following today’s announcement, let’s explore how we are reimagining information to lead the digital future:

New innovations in Business Cloud

Fast-changing work environments can only thrive with secure access to knowledge, an essential requirement for staying competitive. We equip engineers, IT professionals, and teams with integrated, secure technologies designed to simplify operations and boost efficiency, ensuring you can thrive in an increasingly complex digital landscape.

OpenText™ Cybersecurity Cloud

In CE 24.4, OpenText™ Secure Cloud is designed to unlock the full potential of Managed Service Providers (MSPs) by offering modern, user-friendly interfaces and streamlined operations. With enhanced analytics, integrated management, and a simplified ordering experience, this platform empowers MSPs to boost growth and reduce expenses while providing comprehensive cybersecurity solutions to small and medium-sized business (SMB) customers.

By offering flexible, low-cost cybersecurity bundles tailored specifically for MSPs and the SMB market, OpenText Secure Cloud helps consolidate vendors, minimizing the complexity and cost of delivering services. MSPs can easily order, deploy, and manage these solutions through a single intuitive console, allowing them to protect customers with cost-effective, all-encompassing security solutions without sacrificing service quality. This simplicity drives efficiency, enabling MSPs to streamline their security stack while delivering positive outcomes for their SMB clients.

OpenText™ Experience Cloud

In this release, we have enhanced OpenText™ Experience Cloud - a fully integrated, composable portfolio designed to elevate customer experiences and engagement within a unified environment. This empowers organizations to reimagine conversations and customer interactions with advanced capabilities in communications and messaging, customer data and journeys, and secure fax solutions.  

Innovations in CE 24.4, include: 

  • OpenText™ Communications (Exstream™), our leading customer communications management platform, now includes improved migration tools and design accelerators to simplify cloud transitions and upgraded job management for high-volume communications. Additionally, customer experience leaders can leverage optimized communications orchestration to boost operations efficiency. These updates support businesses to streamline workflows in managing customer interactions, aligning with their goals to modernize both customer experience strategies and technology ecosystems 

  • OpenText™ Core Messaging part of an end-to-end cloud-based platform for personalized communications now supports RCS (rich communication services) - whether it’s email, WhatsApp, SMS, web, mobile, or print. This expanded channel offering allows organizations to engage customers through their preferred channels, enhancing their experience with rich media options like images and branded profiles for easy identification. This development emphasizes real-time, on-demand communications, encouraging businesses to deliver tailored, modern experiences that meet customer where they are, every time.  

  • OpenText™ Customer Data and OpenText™ Core Journey now offers expanded unified customer data management capabilities, including preference management with real-time, enabling seamless personalization for more tailored, impactful customer experiences. 

Finally, CE 24.4 sees innovations to OpenText™ Core Fax and OpenText™ Fax (RightFax) to transform traditional faxing by offering a secure, private or public cloud-based subscription model, allowing organizations to seamlessly shift from on-premises fax servers without IT disruption. These solutions integrate effortlessly with multifunction printers, electronic medical records (EMRs), and platforms like Webex and Microsoft Teams, ensuring vital communication systems stay fully connected. Designed for industries handling sensitive data - such as healthcare, finance, legal, and government - OpenText’s cloud fax solutions empower global organizations to modernize their fax infrastructure with security and adeptness. 

OpenText™ IT Operations Cloud

To further innovate our IT Operations Cloud offerings, OpenText™ Core Cloud Network Observability is a powerful new addition to our suite of observability solutions, which includes OpenText™ Core Infrastructure Observability and OpenText™ Core Application Observability. Together, these tools equip enterprises with the critical capabilities needed to detect and address cloud performance issues whether infra, app, or network, providing comprehensive visibility to optimize cloud environments and drive business growth.

Let’s break it down:

OpenText™ Core Cloud Network Observability: This new product offers robust cloud network stack discovery, monitoring, and traffic analysis. It enables businesses to visualize their AWS cloud networks through detailed cloud network maps, overlaying performance and application flow data to give a clear picture of network health and performance.

OpenText™ Core Infrastructure Observability: OpenText Core Infrastructure Observability delivers unified observability for multi-cloud and on-premises infrastructure by injecting the root-cause analysis process with analytics and guided workflows. This solution enhances infrastructure content by improving application coverage and integrating with private VMware and cloud clusters, including AWS and Azure. Additionally, it extends content capabilities to MongoDB, further enriching the observability framework.

OpenText™ Core Application Observability: OpenText Core Application Observability offers cost-effective application observability built with native OpenTelemetry. In addition to correlated metrics, logs, and traces, OpenText Core Application Observability enhances the application observability process by integrating with OpenText Core Cloud Network Observability and OpenText Infrastructure Observability to enhance troubleshooting efforts, enabling better incident resolution through a complete understanding of cloud-based networks, infrastructure, and applications.

With this comprehensive solution, businesses can proactively manage their cloud environments, ensuring optimal performance and reliability while cultivating growth in today’s competitive landscape.

Learn More: What is Network Observability?
Learn More: What is Observability?

New innovations in Business AI

Harness generative-AI to help unlock the full potential of your intellectual property. Our AI-powered assistants work seamlessly across large, confidential data sets, ensuring that only authorized individuals access the right information at the right time, safeguarding both security and value.

OpenText™ Intelligence Aviator: Designed to encourage a truly data-driven culture, this innovation starts by empowering enterprise teams to interact with business intelligence data in a more intuitive, user-friendly way. With intelligent LLM-powered capabilities, users can now engage with data through simple, natural language conversations, making the process of accessing, analyzing, and visualizing information far more accessible, even for those without deep technical expertise.

For organizations striving to integrate data-driven decision-making across departments, this tool offers significant advantages. An ecommerce business, for example, needing to quickly assess sales performance across multiple regions, traditionally would require a specialized data analyst to extract and interpret the data. Instead, with OpenText Intelligence Aviator, line-of-business users, such as regional managers, can directly ask for specific data insights and generate instant, actionable results. By simplifying data interaction, OpenText Intelligence Aviator ensures that data becomes a central part of everyday decision-making, making it easier for enterprises to leverage their business intelligence and stay agile in competitive markets.

OpenText™ Content Aviator: Now integrated with OpenText™ Information Archive, OpenText Content Aviator revolutionizes how IT data managers interact with legacy content and archived data. Through an intuitive LLM-powered chat interface, users can easily access, retrieve, and summarize archived data using natural language to uncover relevant insights in a matter of seconds.

With intuitive natural language conversation, users can access rapid answers to unfamiliar archived content, greatly enhancing productivity while assuring sensitive and proprietary information remains secure and adheres to organizational security protocols. OpenText Content Aviator enables smarter, faster, and safeguarded data retrieval from archived systems, making it an indispensable part of the end-user experience when accessing vast amounts of legacy content.

OpenText™ DevOps Aviator: A transformative solution that now harnesses generative-AI and LLMs to automate the conversion of video recordings into manual tests and defect reproduction sequences - completely eliminating the need for coding. This drastically reduces the time developers, testers, and engineers spend creating manual tests, turning hours of footage into actionable tests in just minutes, accelerating project timelines and boosting productivity.

In practice, a software development team troubleshooting a critical bug can quickly generate test cases from recorded user interactions, streamlining defect reproduction. By leveraging the AI-assisted chat feature, teams can also convert AI-generated content into actionable tests using OpenText™ Core Software Delivery Platform, enabling faster iteration with fewer errors. This innovative approach allows teams to focus more on problem-solving and less on manual tasks, delivering higher-quality products faster and ensuring smoother workflows across development cycles.

New innovations in Business Technology

As workloads shift to the cloud, connected data becomes critical. At OpenText, we offer robust, flexible data platforms that can be deployed in private clouds, public clouds, or via APIs, delivering enterprise-grade capabilities no matter the deployment method.

OpenText™ Analytics

OpenText™ Information Intelligence - Thrust API: This new innovation to CE 24.4 brings together the power of OpenText™ Intelligent Classification, and OpenText™ Knowledge Discovery into one single, intelligent solution that allows independent software vendors (ISVs) and businesses to manage, control and prevent sensitive information from being shared inside and outside an organization – a critical asset industries - such as healthcare, financial services, and government - needing to align with stringent personal identifiable information rules and compliance regulations to mitigate risk.

Unstructured data - emails, documents, contracts, and more - often hold sensitive information, but identifying and preventing the sharing of this data can be a challenge. That’s where the Thrust API steps in. By combining AI-powered classification, data analytics, and risk detection into one solution, IT teams can uncover hidden insights, identify anomalies, and preemptively address potential mismanagement of information. Consider a financial services provider handling a high volume of sensitive client information. With traditional methods, identifying potentially risky and sensitive information being shared outside of the organization could be time-consuming and error prone. By using OpenText Information Intelligence – Thrust API, the financial provider can automate this process, ensuring that sensitive content is flagged in real time, allowing the team to address security and compliance concerns before they escalate. This solution is designed to reduce the effort and time required for risk-related initiatives, enabling teams to focus on strategic priorities while maintaining strong data security. In an era where data privacy regulations are tighter than ever, having the ability to analyze and secure unstructured data is not just an advantage - it’s a necessity.

And finally,

I'm pleased to share some exciting news about our latest advancements in security compliance and governance that will benefit our clients across various sectors.

OpenText™ Content Management (Extended ECM), has achieved Protected B certification from the Government of Canada. This significant milestone means that Canadian government organizations can now adopt OpenText Content Management in the AWS public cloud with the confidence that their data and workloads are secure and protected. With this certification, organizations can modernize citizen-facing services and automated workflows - such as grants, benefits, and permitting - ultimately enhancing service delivery and citizen engagement.

Additionally, on September 11, 2024, OpenText received authorization on its OpenText™ IT Management Platform (ITMX) for the Federal Risk and Authorization Management Program (FedRAMP). The IT Management Platform (ITMX) comprises a suite of solutions, including OpenText™ Service Management, OpenText™ Asset Management  , OpenText™ Universal Discovery and OpenText™ Project and Portfolio Management. This FedRAMP authorization provides United States federal agencies with the confidence to utilize OpenText solutions to deliver modern user services, enhance IT productivity, and reduce both risks and operational costs.

Together, these advancements reinforce our commitment to providing secure, innovative solutions that empower organizations to thrive in their respective sectors.

Looking for more?  

For more on all the CE 24.4 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to maximise your AI, cloud, and security journey.

The post Embrace AI Knowledge Work with Cloud Editions (CE) 24.4 appeared first on OpenText Blogs.

]]>

As we close the first quarter of OpenText’s new financial year, our commitment to driving innovation in information solutions remains unwavering. With most enterprises now adopting multi-cloud strategies to enhance flexibility, reduce vendor lock-in, and improve resilience, OpenText is dedicated to equipping our customers with the tools to excel in this dynamic, data-driven landscape. Our focus continues to be on empowering your competitive edge through Business Clouds, Business AI, and Business Technology solutions that drive innovation, streamline operations, and fuel growth with seamless, automated information management solutions.

Today, at OpenText World 2024 in Las Vegas, we proudly unveil Cloud Editions (CE) 24.4. This latest release builds on our robust cloud, AI, and cybersecurity capabilities, offering the ideal foundation for a secure, efficient multi-cloud approach. In today’s multi-cloud environment, seamless data flow across platforms is crucial for data accessibility, informed decision-making, and uninterrupted operations. CE 24.4 enables organizations to unify digital systems into one cohesive solution, supporting compliant and efficient data movement across complex multi-cloud setups while mitigating risk. By leveraging AI, we’re empowering the next generation of work—unlocking workforce potential to drive more strategic, high-impact outcomes. It’s time to let technology handle the details so your teams can focus on what matters. There is still time to join us at OpenText World or please join us via our virtual live stream - registration is still open.

I am also extremely proud to announce the completion of our Titanium X roadmap, that provides organizations with a comprehensive, resilient foundation for intelligent digital transformation while ensuring strong security and regulatory compliance. We’re dedicated to delivering the technologies and innovations that transform challenges into opportunities in a multi-cloud world.

Following today’s announcement, let’s explore how we are reimagining information to lead the digital future:

New innovations in Business Cloud

Fast-changing work environments can only thrive with secure access to knowledge, an essential requirement for staying competitive. We equip engineers, IT professionals, and teams with integrated, secure technologies designed to simplify operations and boost efficiency, ensuring you can thrive in an increasingly complex digital landscape.

OpenText™ Cybersecurity Cloud

In CE 24.4, OpenText™ Secure Cloud is designed to unlock the full potential of Managed Service Providers (MSPs) by offering modern, user-friendly interfaces and streamlined operations. With enhanced analytics, integrated management, and a simplified ordering experience, this platform empowers MSPs to boost growth and reduce expenses while providing comprehensive cybersecurity solutions to small and medium-sized business (SMB) customers.

By offering flexible, low-cost cybersecurity bundles tailored specifically for MSPs and the SMB market, OpenText Secure Cloud helps consolidate vendors, minimizing the complexity and cost of delivering services. MSPs can easily order, deploy, and manage these solutions through a single intuitive console, allowing them to protect customers with cost-effective, all-encompassing security solutions without sacrificing service quality. This simplicity drives efficiency, enabling MSPs to streamline their security stack while delivering positive outcomes for their SMB clients.

OpenText™ Experience Cloud

In this release, we have enhanced OpenText™ Experience Cloud - a fully integrated, composable portfolio designed to elevate customer experiences and engagement within a unified environment. This empowers organizations to reimagine conversations and customer interactions with advanced capabilities in communications and messaging, customer data and journeys, and secure fax solutions.  

Innovations in CE 24.4, include: 

  • OpenText™ Communications (Exstream™), our leading customer communications management platform, now includes improved migration tools and design accelerators to simplify cloud transitions and upgraded job management for high-volume communications. Additionally, customer experience leaders can leverage optimized communications orchestration to boost operations efficiency. These updates support businesses to streamline workflows in managing customer interactions, aligning with their goals to modernize both customer experience strategies and technology ecosystems 
  • OpenText™ Core Messaging part of an end-to-end cloud-based platform for personalized communications now supports RCS (rich communication services) - whether it’s email, WhatsApp, SMS, web, mobile, or print. This expanded channel offering allows organizations to engage customers through their preferred channels, enhancing their experience with rich media options like images and branded profiles for easy identification. This development emphasizes real-time, on-demand communications, encouraging businesses to deliver tailored, modern experiences that meet customer where they are, every time.  
  • OpenText™ Customer Data and OpenText™ Core Journey now offers expanded unified customer data management capabilities, including preference management with real-time, enabling seamless personalization for more tailored, impactful customer experiences. 

Finally, CE 24.4 sees innovations to OpenText™ Core Fax and OpenText™ Fax (RightFax) to transform traditional faxing by offering a secure, private or public cloud-based subscription model, allowing organizations to seamlessly shift from on-premises fax servers without IT disruption. These solutions integrate effortlessly with multifunction printers, electronic medical records (EMRs), and platforms like Webex and Microsoft Teams, ensuring vital communication systems stay fully connected. Designed for industries handling sensitive data - such as healthcare, finance, legal, and government - OpenText’s cloud fax solutions empower global organizations to modernize their fax infrastructure with security and adeptness. 

OpenText™ IT Operations Cloud

To further innovate our IT Operations Cloud offerings, OpenText™ Core Cloud Network Observability is a powerful new addition to our suite of observability solutions, which includes OpenText™ Core Infrastructure Observability and OpenText™ Core Application Observability. Together, these tools equip enterprises with the critical capabilities needed to detect and address cloud performance issues whether infra, app, or network, providing comprehensive visibility to optimize cloud environments and drive business growth.

Let’s break it down:

OpenText™ Core Cloud Network Observability: This new product offers robust cloud network stack discovery, monitoring, and traffic analysis. It enables businesses to visualize their AWS cloud networks through detailed cloud network maps, overlaying performance and application flow data to give a clear picture of network health and performance.

OpenText™ Core Infrastructure Observability: OpenText Core Infrastructure Observability delivers unified observability for multi-cloud and on-premises infrastructure by injecting the root-cause analysis process with analytics and guided workflows. This solution enhances infrastructure content by improving application coverage and integrating with private VMware and cloud clusters, including AWS and Azure. Additionally, it extends content capabilities to MongoDB, further enriching the observability framework.

OpenText™ Core Application Observability: OpenText Core Application Observability offers cost-effective application observability built with native OpenTelemetry. In addition to correlated metrics, logs, and traces, OpenText Core Application Observability enhances the application observability process by integrating with OpenText Core Cloud Network Observability and OpenText Infrastructure Observability to enhance troubleshooting efforts, enabling better incident resolution through a complete understanding of cloud-based networks, infrastructure, and applications.

With this comprehensive solution, businesses can proactively manage their cloud environments, ensuring optimal performance and reliability while cultivating growth in today’s competitive landscape.

Learn More: What is Network Observability?
Learn More: What is Observability?

New innovations in Business AI

Harness generative-AI to help unlock the full potential of your intellectual property. Our AI-powered assistants work seamlessly across large, confidential data sets, ensuring that only authorized individuals access the right information at the right time, safeguarding both security and value.

OpenText™ Intelligence Aviator: Designed to encourage a truly data-driven culture, this innovation starts by empowering enterprise teams to interact with business intelligence data in a more intuitive, user-friendly way. With intelligent LLM-powered capabilities, users can now engage with data through simple, natural language conversations, making the process of accessing, analyzing, and visualizing information far more accessible, even for those without deep technical expertise.

For organizations striving to integrate data-driven decision-making across departments, this tool offers significant advantages. An ecommerce business, for example, needing to quickly assess sales performance across multiple regions, traditionally would require a specialized data analyst to extract and interpret the data. Instead, with OpenText Intelligence Aviator, line-of-business users, such as regional managers, can directly ask for specific data insights and generate instant, actionable results. By simplifying data interaction, OpenText Intelligence Aviator ensures that data becomes a central part of everyday decision-making, making it easier for enterprises to leverage their business intelligence and stay agile in competitive markets.

OpenText™ Content Aviator: Now integrated with OpenText™ Information Archive, OpenText Content Aviator revolutionizes how IT data managers interact with legacy content and archived data. Through an intuitive LLM-powered chat interface, users can easily access, retrieve, and summarize archived data using natural language to uncover relevant insights in a matter of seconds.

With intuitive natural language conversation, users can access rapid answers to unfamiliar archived content, greatly enhancing productivity while assuring sensitive and proprietary information remains secure and adheres to organizational security protocols. OpenText Content Aviator enables smarter, faster, and safeguarded data retrieval from archived systems, making it an indispensable part of the end-user experience when accessing vast amounts of legacy content.

OpenText™ DevOps Aviator: A transformative solution that now harnesses generative-AI and LLMs to automate the conversion of video recordings into manual tests and defect reproduction sequences - completely eliminating the need for coding. This drastically reduces the time developers, testers, and engineers spend creating manual tests, turning hours of footage into actionable tests in just minutes, accelerating project timelines and boosting productivity.

In practice, a software development team troubleshooting a critical bug can quickly generate test cases from recorded user interactions, streamlining defect reproduction. By leveraging the AI-assisted chat feature, teams can also convert AI-generated content into actionable tests using OpenText™ Core Software Delivery Platform, enabling faster iteration with fewer errors. This innovative approach allows teams to focus more on problem-solving and less on manual tasks, delivering higher-quality products faster and ensuring smoother workflows across development cycles.

New innovations in Business Technology

As workloads shift to the cloud, connected data becomes critical. At OpenText, we offer robust, flexible data platforms that can be deployed in private clouds, public clouds, or via APIs, delivering enterprise-grade capabilities no matter the deployment method.

OpenText™ Analytics

OpenText™ Information Intelligence - Thrust API: This new innovation to CE 24.4 brings together the power of OpenText™ Intelligent Classification, and OpenText™ Knowledge Discovery into one single, intelligent solution that allows independent software vendors (ISVs) and businesses to manage, control and prevent sensitive information from being shared inside and outside an organization – a critical asset industries - such as healthcare, financial services, and government - needing to align with stringent personal identifiable information rules and compliance regulations to mitigate risk.

Unstructured data - emails, documents, contracts, and more - often hold sensitive information, but identifying and preventing the sharing of this data can be a challenge. That’s where the Thrust API steps in. By combining AI-powered classification, data analytics, and risk detection into one solution, IT teams can uncover hidden insights, identify anomalies, and preemptively address potential mismanagement of information. Consider a financial services provider handling a high volume of sensitive client information. With traditional methods, identifying potentially risky and sensitive information being shared outside of the organization could be time-consuming and error prone. By using OpenText Information Intelligence – Thrust API, the financial provider can automate this process, ensuring that sensitive content is flagged in real time, allowing the team to address security and compliance concerns before they escalate. This solution is designed to reduce the effort and time required for risk-related initiatives, enabling teams to focus on strategic priorities while maintaining strong data security. In an era where data privacy regulations are tighter than ever, having the ability to analyze and secure unstructured data is not just an advantage - it’s a necessity.

And finally,

I'm pleased to share some exciting news about our latest advancements in security compliance and governance that will benefit our clients across various sectors.

OpenText™ Content Management (Extended ECM), has achieved Protected B certification from the Government of Canada. This significant milestone means that Canadian government organizations can now adopt OpenText Content Management in the AWS public cloud with the confidence that their data and workloads are secure and protected. With this certification, organizations can modernize citizen-facing services and automated workflows - such as grants, benefits, and permitting - ultimately enhancing service delivery and citizen engagement.

Additionally, on September 11, 2024, OpenText received authorization on its OpenText™ IT Management Platform (ITMX) for the Federal Risk and Authorization Management Program (FedRAMP). The IT Management Platform (ITMX) comprises a suite of solutions, including OpenText™ Service Management, OpenText™ Asset Management  , OpenText™ Universal Discovery and OpenText™ Project and Portfolio Management. This FedRAMP authorization provides United States federal agencies with the confidence to utilize OpenText solutions to deliver modern user services, enhance IT productivity, and reduce both risks and operational costs.

Together, these advancements reinforce our commitment to providing secure, innovative solutions that empower organizations to thrive in their respective sectors.

Looking for more?  

For more on all the CE 24.4 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to maximise your AI, cloud, and security journey.

The post Embrace AI Knowledge Work with Cloud Editions (CE) 24.4 appeared first on OpenText Blogs.

]]> Transforming data management and decision-making https://blogs.opentext.com/simplifying-risk-compliance-and-security-tasks-via-one-single-service/ Tue, 19 Nov 2024 05:00:00 +0000 https://blogs.opentext.com/simplifying-risk-compliance-and-security-tasks-via-one-single-service/

OpenText™ Information Intelligence - Thrust API: This new innovation to CE 24.4 brings together the power of OpenText™ Intelligent Classification and OpenText™ Knowledge Discovery into one single, intelligent solution that allows independent software vendors (ISVs) and businesses to manage, control and prevent sensitive information from being shared inside and outside an organization and within industries such as healthcare, financial services, and government that need to align with stringent personal identifiable information rules and compliance regulations to mitigate risk. 

Unstructured data (emails, documents, contracts, and more) often hold sensitive information, but identifying and preventing the sharing of this data can be a challenge. That’s where the Thrust API steps in. By combining AI-powered classification, data analytics, and risk detection into one solution, IT teams can uncover hidden insights, identify anomalies, and preemptively address potential mismanagement of information. Consider a financial services provider handling a high volume of sensitive client information. With traditional methods, identifying potentially risky and sensitive information being shared outside of the organization could be time-consuming and error-prone. By using OpenText Information Intelligence – Thrust API, the financial provider can automate this process, ensuring that sensitive content is flagged in real time, allowing the team to address security and compliance concerns before they escalate. This solution is designed to reduce the effort and time required for risk-related initiatives, enabling teams to focus on strategic priorities while maintaining strong data security. In an era where data privacy regulations are tighter than ever, having the ability to analyze and secure unstructured data is not just an advantage - it’s a necessity. 

OpenText™ Intelligence Aviator: Designed to encourage a truly data-driven culture, this innovation starts by empowering enterprise teams to interact with business intelligence data in a more intuitive, user-friendly way. With intelligent LLM-powered capabilities, users can now engage with data through simple, natural language conversations, making the process of accessing, analyzing, and visualizing information far more accessible, even for those without deep technical expertise. 

For organizations striving to integrate data-driven decision-making across departments, this tool offers significant advantages. An ecommerce business, for example, needing to quickly assess sales performance across multiple regions, traditionally would require a specialized data analyst to extract and interpret the data. Instead, with OpenText Intelligence Aviator, line-of-business users, such as regional managers, can directly ask for specific data insights and generate instant, actionable results. By simplifying data interaction, OpenText Intelligence Aviator ensures that data becomes a central part of everyday decision-making, making it easier for enterprises to leverage their business intelligence and stay agile in competitive markets. 

The post Transforming data management and decision-making appeared first on OpenText Blogs.

]]>

OpenText™ Information Intelligence - Thrust API: This new innovation to CE 24.4 brings together the power of OpenText™ Intelligent Classification and OpenText™ Knowledge Discovery into one single, intelligent solution that allows independent software vendors (ISVs) and businesses to manage, control and prevent sensitive information from being shared inside and outside an organization and within industries such as healthcare, financial services, and government that need to align with stringent personal identifiable information rules and compliance regulations to mitigate risk. 

Unstructured data (emails, documents, contracts, and more) often hold sensitive information, but identifying and preventing the sharing of this data can be a challenge. That’s where the Thrust API steps in. By combining AI-powered classification, data analytics, and risk detection into one solution, IT teams can uncover hidden insights, identify anomalies, and preemptively address potential mismanagement of information. Consider a financial services provider handling a high volume of sensitive client information. With traditional methods, identifying potentially risky and sensitive information being shared outside of the organization could be time-consuming and error-prone. By using OpenText Information Intelligence – Thrust API, the financial provider can automate this process, ensuring that sensitive content is flagged in real time, allowing the team to address security and compliance concerns before they escalate. This solution is designed to reduce the effort and time required for risk-related initiatives, enabling teams to focus on strategic priorities while maintaining strong data security. In an era where data privacy regulations are tighter than ever, having the ability to analyze and secure unstructured data is not just an advantage - it’s a necessity. 

OpenText™ Intelligence Aviator: Designed to encourage a truly data-driven culture, this innovation starts by empowering enterprise teams to interact with business intelligence data in a more intuitive, user-friendly way. With intelligent LLM-powered capabilities, users can now engage with data through simple, natural language conversations, making the process of accessing, analyzing, and visualizing information far more accessible, even for those without deep technical expertise. 

For organizations striving to integrate data-driven decision-making across departments, this tool offers significant advantages. An ecommerce business, for example, needing to quickly assess sales performance across multiple regions, traditionally would require a specialized data analyst to extract and interpret the data. Instead, with OpenText Intelligence Aviator, line-of-business users, such as regional managers, can directly ask for specific data insights and generate instant, actionable results. By simplifying data interaction, OpenText Intelligence Aviator ensures that data becomes a central part of everyday decision-making, making it easier for enterprises to leverage their business intelligence and stay agile in competitive markets. 

The post Transforming data management and decision-making appeared first on OpenText Blogs.

]]> Reimagine information with Cloud Editions (CE) 24.3 https://blogs.opentext.com/reimagine-information-with-cloud-editions-ce-24-3/ Tue, 16 Jul 2024 11:30:00 +0000 https://blogs.opentext.com/?p=999275738

At OpenText, we transform knowledge into action. With over 30 years of information management expertise, we understand that trusted data is the foundation upon which AI can be applied to unleash innovation and elevate human potential.

With this in mind, I am pleased to introduce the latest Cloud Editions (CE) 24.3. This release builds on our integrated cloud, AI and cybersecurity capabilities, offering a holistic and sustainable approach to information management.

CE 24.3 helps enterprises turn ordinary information into extraordinary insights. By integrating AI into all our major cloud applications, we empower knowledge workers and equip businesses to overcome and prevent tomorrow’s most complex problems, as outlined in our Titanium X strategic product roadmap; our commitment to delivering a unified platform for accessing all OpenText software and services by CE 25.2.

We continue to innovate at a record pace by integrating cloud, security, and AI - plumbing the ecosystem together to enable seamless scalability - to help our customers stay ahead of future business needs. Moving beyond basic AI, we are proud to offer comprehensive innovations across Business Clouds, Business AI, and Business Technology with solutions that are not only responsive but also anticipatory, revolutionizing the very nature of work.

Whether you're an enterprise struggling with slow traditional app development processes or a CIO looking to support a team of data analysts needing to extract valuable insights from sprawling data landscapes, our 90-day innovation cycles reimagine information, giving you a competitive edge.

Following today’s announcement, let’s dive deeper:

New innovations in Business AI

Data governance, compliance, and authentication are essential. OpenText leverages generative-AI to help customers maximize the value of their intellectual property. With AI-powered assistants operating across extensive confidential data sets, we ensure that the right individuals have access to the right information.

OpenText™ DevOps Aviator: To support software engineers and testers in delivering high-quality applications, this release deploys testing bots that automatically create codeless tests from manual ones, mitigating risks and addressing talent shortages. Its AI-guided smart assistant offers instant answers and summaries on features, tasks, tests, and user stories, streamlining development workflows for enhanced efficiency without compromising on quality.

OpenText™ Aviator IoT: Following its launch in CE 24.2, which revolutionized autonomous supply chain networks and enhanced asset management operations, we have integrated OpenText Aviator IoT with MBIRaaS for improved IoT data trending and analysis. This includes a low-code application builder that facilitates the creation of end-user applications using MBIR and iFrames, ensuring frictionless and secure information exchange.

OpenText™ Trading Grid with Aviator: Designed to simplify B2B integration tasks with generative AI, OpenText Trading Grid with Aviator, the latest edition to our family of practical AI-powered solutions, is a conversational AI-based, self-service virtual advisor for OpenText™ Trading Grid. Users can now save time searching for information and learning about product usability, reducing the need for open support tickets. The result? Enhanced efficiency, productivity, user experience, and more effective new hire training.

OpenText™ Fortify Aviator: We’re committed to furnishing security teams with the most comprehensive and scalable application security solutions on the market. With OpenText Fortify Aviator, enterprises can now automate the auditing and remediation of Static Application Security Testing (SAST) vulnerabilities. This AI-powered tool identifies and fixes issues, seamlessly integrating 'fix' suggestions into workflows and providing clear audits and explanations, simplifying the entire process.

OpenText™ Axcelerate™ with Aviator: In CE 24.2, we bolstered our flagship legal platform by integrating generative-AI capabilities to expedite the summarization of essential documents and concept groups for investigations and document reviews. In this release, we’ve taken it one step further and users can now refine review criteria and test it against subsets of data ensuring that the results meet their needs before deploying Aviator for the initial responsiveness review.

OpenText™ Content Aviator: And finally, we are delighted to offer a no-risk, self-paced interactive demo of our groundbreaking AI-powered intelligent assistant, OpenText Content Aviator. This demo allows customers to immediately get started with AI content management and discover how our transformative technology can help them discover new ways to work. OpenText Content Aviator is also now available in a hybrid deployment model to support on-premises customers.

At OpenText, we recognize that the work landscape is evolving rapidly. Embracing innovation to reimagine work processes is now more crucial than ever to stay ahead and avoid falling behind. OpenText is here to ensure you stay ahead. If you are ready to harness the full potential of AI and elevate your operations, explore our comprehensive AI strategy and the suite of OpenText Aviator solutions tailored for both business leaders and technologists at opentext.ai.

New innovations in Business Cloud

In today's rapidly evolving work environments, secure access to knowledge is crucial for maintaining a competitive edge. OpenText empowers everyone, from engineers to IT professionals, with integrated and secure technology aimed at driving meaningful simplification and efficiency improvements.

OpenText™ Content Cloud

OpenText Content Cloud empowers businesses to work smarter by providing seamless access to essential content, anytime and anywhere.

In CE 24.3, we have enhanced our world-class enterprise content management solution, OpenText™ Extended ECM, by expanding its collaborative content capabilities. Now, users can seamlessly convert, stream, annotate, and clip high-quality video content within the platform, eliminating the need for separate systems and significantly improving workflow efficiency and productivity – a game changer for those wanting to capitalize on the popularity of video content.

Additionally, we enhance support for data teams managing complex investigative analytics, especially when rapid analysis of large volumes of structured and unstructured data is required. OpenText™ Discover ensures all data interactions are retraceable, auditable, and secure. Available with our world-class OpenText™ IDOL™ Unstructured Data Analytics solution, users can fully engage with analytics, from building user roles and teams to analyzing projects and collaborating across entities, creating detailed ‘notebooks’ of analytics that can be reported on and exported while ensuring essential integrity is maintained throughout the process.

New innovations in Business Technology

Connected data is essential as workloads migrate to the cloud. OpenText provides robust data platforms deployed flexibly - whether in a private cloud, public cloud, or through APIs - ensuring enterprise-grade capabilities regardless of the deployment method.

OpenText™ Developer Cloud

OpenText™ Developer Cloud lets developers build smarter by bringing their ideas to life using powerful, developer-trusted APIs quickly and cost-effectively.

In this release, we have three powerful innovations aimed at expediting the application development processes in support of our ISV and developer community.

Firstly, we support developers looking to embed digital signatures in their applications and approval processes. This solution integrates seamlessly via APIs, eliminating the complexities of coding from scratch and enabling a swift transition from outdated printed signature methods to digital approvals, streamlining workflows and improving efficiency.

Additionally, we empower developers and end users to leverage their information lifecycle practices by empowering content storage services to support the benefits of Google Cloud Storage and Archival services. By extending our API support to include Google Cloud Platform archival tier levels, users can efficiently store frequently accessed data, manage short-term storage, and access archiving, online backup, and disaster recovery services instantly and cost-effectively. This integration allows developers to fully harness the power and functionalities of OpenText Storage solutions, expediting and controlling their information management lifecycle and providing peace of mind during application development while also bettering cost management.

Finally, I am delighted to announce the general availability of OpenText™ Thrust Studio, our real-time digital assistant providing developers with seamless and on-the-pulse support, underpinned by the power of generative-AI to accelerate development processes. This acts as a reliable assistant that speeds up end-to-end development processes and significantly increase productivity.

Looking for more?  

For more on all the CE 24.3 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to digitally transform in the cloud. 

The post Reimagine information with Cloud Editions (CE) 24.3 appeared first on OpenText Blogs.

]]>

At OpenText, we transform knowledge into action. With over 30 years of information management expertise, we understand that trusted data is the foundation upon which AI can be applied to unleash innovation and elevate human potential.

With this in mind, I am pleased to introduce the latest Cloud Editions (CE) 24.3. This release builds on our integrated cloud, AI and cybersecurity capabilities, offering a holistic and sustainable approach to information management.

CE 24.3 helps enterprises turn ordinary information into extraordinary insights. By integrating AI into all our major cloud applications, we empower knowledge workers and equip businesses to overcome and prevent tomorrow’s most complex problems, as outlined in our Titanium X strategic product roadmap; our commitment to delivering a unified platform for accessing all OpenText software and services by CE 25.2.

We continue to innovate at a record pace by integrating cloud, security, and AI - plumbing the ecosystem together to enable seamless scalability - to help our customers stay ahead of future business needs. Moving beyond basic AI, we are proud to offer comprehensive innovations across Business Clouds, Business AI, and Business Technology with solutions that are not only responsive but also anticipatory, revolutionizing the very nature of work.

Whether you're an enterprise struggling with slow traditional app development processes or a CIO looking to support a team of data analysts needing to extract valuable insights from sprawling data landscapes, our 90-day innovation cycles reimagine information, giving you a competitive edge.

Following today’s announcement, let’s dive deeper:

New innovations in Business AI

Data governance, compliance, and authentication are essential. OpenText leverages generative-AI to help customers maximize the value of their intellectual property. With AI-powered assistants operating across extensive confidential data sets, we ensure that the right individuals have access to the right information.

OpenText™ DevOps Aviator: To support software engineers and testers in delivering high-quality applications, this release deploys testing bots that automatically create codeless tests from manual ones, mitigating risks and addressing talent shortages. Its AI-guided smart assistant offers instant answers and summaries on features, tasks, tests, and user stories, streamlining development workflows for enhanced efficiency without compromising on quality.

OpenText™ Aviator IoT: Following its launch in CE 24.2, which revolutionized autonomous supply chain networks and enhanced asset management operations, we have integrated OpenText Aviator IoT with MBIRaaS for improved IoT data trending and analysis. This includes a low-code application builder that facilitates the creation of end-user applications using MBIR and iFrames, ensuring frictionless and secure information exchange.

OpenText™ Trading Grid with Aviator: Designed to simplify B2B integration tasks with generative AI, OpenText Trading Grid with Aviator, the latest edition to our family of practical AI-powered solutions, is a conversational AI-based, self-service virtual advisor for OpenText™ Trading Grid. Users can now save time searching for information and learning about product usability, reducing the need for open support tickets. The result? Enhanced efficiency, productivity, user experience, and more effective new hire training.

OpenText™ Fortify Aviator: We’re committed to furnishing security teams with the most comprehensive and scalable application security solutions on the market. With OpenText Fortify Aviator, enterprises can now automate the auditing and remediation of Static Application Security Testing (SAST) vulnerabilities. This AI-powered tool identifies and fixes issues, seamlessly integrating 'fix' suggestions into workflows and providing clear audits and explanations, simplifying the entire process.

OpenText™ Axcelerate™ with Aviator: In CE 24.2, we bolstered our flagship legal platform by integrating generative-AI capabilities to expedite the summarization of essential documents and concept groups for investigations and document reviews. In this release, we’ve taken it one step further and users can now refine review criteria and test it against subsets of data ensuring that the results meet their needs before deploying Aviator for the initial responsiveness review.

OpenText™ Content Aviator: And finally, we are delighted to offer a no-risk, self-paced interactive demo of our groundbreaking AI-powered intelligent assistant, OpenText Content Aviator. This demo allows customers to immediately get started with AI content management and discover how our transformative technology can help them discover new ways to work. OpenText Content Aviator is also now available in a hybrid deployment model to support on-premises customers.

At OpenText, we recognize that the work landscape is evolving rapidly. Embracing innovation to reimagine work processes is now more crucial than ever to stay ahead and avoid falling behind. OpenText is here to ensure you stay ahead. If you are ready to harness the full potential of AI and elevate your operations, explore our comprehensive AI strategy and the suite of OpenText Aviator solutions tailored for both business leaders and technologists at opentext.ai.

New innovations in Business Cloud

In today's rapidly evolving work environments, secure access to knowledge is crucial for maintaining a competitive edge. OpenText empowers everyone, from engineers to IT professionals, with integrated and secure technology aimed at driving meaningful simplification and efficiency improvements.

OpenText™ Content Cloud

OpenText Content Cloud empowers businesses to work smarter by providing seamless access to essential content, anytime and anywhere.

In CE 24.3, we have enhanced our world-class enterprise content management solution, OpenText™ Extended ECM, by expanding its collaborative content capabilities. Now, users can seamlessly convert, stream, annotate, and clip high-quality video content within the platform, eliminating the need for separate systems and significantly improving workflow efficiency and productivity – a game changer for those wanting to capitalize on the popularity of video content.

Additionally, we enhance support for data teams managing complex investigative analytics, especially when rapid analysis of large volumes of structured and unstructured data is required. OpenText™ Discover ensures all data interactions are retraceable, auditable, and secure. Available with our world-class OpenText™ IDOL™ Unstructured Data Analytics solution, users can fully engage with analytics, from building user roles and teams to analyzing projects and collaborating across entities, creating detailed ‘notebooks’ of analytics that can be reported on and exported while ensuring essential integrity is maintained throughout the process.

New innovations in Business Technology

Connected data is essential as workloads migrate to the cloud. OpenText provides robust data platforms deployed flexibly - whether in a private cloud, public cloud, or through APIs - ensuring enterprise-grade capabilities regardless of the deployment method.

OpenText™ Developer Cloud

OpenText™ Developer Cloud lets developers build smarter by bringing their ideas to life using powerful, developer-trusted APIs quickly and cost-effectively.

In this release, we have three powerful innovations aimed at expediting the application development processes in support of our ISV and developer community.

Firstly, we support developers looking to embed digital signatures in their applications and approval processes. This solution integrates seamlessly via APIs, eliminating the complexities of coding from scratch and enabling a swift transition from outdated printed signature methods to digital approvals, streamlining workflows and improving efficiency.

Additionally, we empower developers and end users to leverage their information lifecycle practices by empowering content storage services to support the benefits of Google Cloud Storage and Archival services. By extending our API support to include Google Cloud Platform archival tier levels, users can efficiently store frequently accessed data, manage short-term storage, and access archiving, online backup, and disaster recovery services instantly and cost-effectively. This integration allows developers to fully harness the power and functionalities of OpenText Storage solutions, expediting and controlling their information management lifecycle and providing peace of mind during application development while also bettering cost management.

Finally, I am delighted to announce the general availability of OpenText™ Thrust Studio, our real-time digital assistant providing developers with seamless and on-the-pulse support, underpinned by the power of generative-AI to accelerate development processes. This acts as a reliable assistant that speeds up end-to-end development processes and significantly increase productivity.

Looking for more?  

For more on all the CE 24.3 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to digitally transform in the cloud. 

The post Reimagine information with Cloud Editions (CE) 24.3 appeared first on OpenText Blogs.

]]> Injecting the Power of AI into the Application Development Process  https://blogs.opentext.com/injecting-the-power-of-ai-into-the-application-development-process/ Tue, 16 Jul 2024 11:29:26 +0000 https://blogs.opentext.com/?p=123559 QR code and smartphone, new technologies. Electronic digital technologies scanning, barcode

Work smarter. Work Faster. Work Better! 

ISVs and their development teams face great challenges. Constant changes on business requirements, and an even more shifting change on users demands, put companies and their teams in a situation where they need to be twice as creative as they used to be and twice as smart to manage demand with current human and capital resources. 

Keeping this in mind, and with the objective to alleviate the pain from the application development process and help ISVs become open to new revenues opportunities, OpenText has launched three (3) key new services as part of its OEM/Developer Services: OpenText Thrust Studio Aviator, Signature Services, and the ability to access Google Cloud Platform Archival Tier Levels, via OpenText Content Storage Services.    

Official Launch of OpenText Thrust Studio Aviator (intelligent assistant) – Our powerful and information management intelligent online assistant, which provides organizations and teams the much-needed real-time development support required to build better and faster. Let the power of generative AI turn application development related questions and support requests into highly accurate and smart responses (and suggestions), based on the power and processing of large language model (LLM) leveraging the documentation, samples, reports and information sources available to support intelligent responses. Expedite and smarten up your application development processes with the power of AI. 

Launch of Signature Services – Signature Services is now available to all developers and ISVs wishing to empower their existing contract/approval applications by adding digital signatures as part of their approval processes. Simply use the Signature API into your application and allow users and approvers of processes to fast track otherwise lengthy and cumbersome manual approvals workflows. Empower your online/digital approval processes via signature services. Best of all? It only takes minutes to add the functionality into your new or existing application. 

Availability of Google Cloud Platform Archival Tier Levels – Accelerate and control your Information Management Lifecycle at a highly competitive cost by leveraging CGP Storage and Archival Services, via OpenText Content Storage Services. Developers are now empowered to embrace the full power of OpenText Storage solutions and its functionalities as these services allow ISVs and their teams to store data that is frequently accessed (hot data) and/or store information for only brief periods of time as well as manage and access data archiving, online backup and disaster recovery services within milliseconds at a highly competitive cost. 

The post Injecting the Power of AI into the Application Development Process  appeared first on OpenText Blogs.

]]> QR code and smartphone, new technologies. Electronic digital technologies scanning, barcode

Work smarter. Work Faster. Work Better! 

ISVs and their development teams face great challenges. Constant changes on business requirements, and an even more shifting change on users demands, put companies and their teams in a situation where they need to be twice as creative as they used to be and twice as smart to manage demand with current human and capital resources. 

Keeping this in mind, and with the objective to alleviate the pain from the application development process and help ISVs become open to new revenues opportunities, OpenText has launched three (3) key new services as part of its OEM/Developer Services: OpenText Thrust Studio Aviator, Signature Services, and the ability to access Google Cloud Platform Archival Tier Levels, via OpenText Content Storage Services.    

Official Launch of OpenText Thrust Studio Aviator (intelligent assistant) – Our powerful and information management intelligent online assistant, which provides organizations and teams the much-needed real-time development support required to build better and faster. Let the power of generative AI turn application development related questions and support requests into highly accurate and smart responses (and suggestions), based on the power and processing of large language model (LLM) leveraging the documentation, samples, reports and information sources available to support intelligent responses. Expedite and smarten up your application development processes with the power of AI. 

Launch of Signature Services – Signature Services is now available to all developers and ISVs wishing to empower their existing contract/approval applications by adding digital signatures as part of their approval processes. Simply use the Signature API into your application and allow users and approvers of processes to fast track otherwise lengthy and cumbersome manual approvals workflows. Empower your online/digital approval processes via signature services. Best of all? It only takes minutes to add the functionality into your new or existing application. 

Availability of Google Cloud Platform Archival Tier Levels – Accelerate and control your Information Management Lifecycle at a highly competitive cost by leveraging CGP Storage and Archival Services, via OpenText Content Storage Services. Developers are now empowered to embrace the full power of OpenText Storage solutions and its functionalities as these services allow ISVs and their teams to store data that is frequently accessed (hot data) and/or store information for only brief periods of time as well as manage and access data archiving, online backup and disaster recovery services within milliseconds at a highly competitive cost. 

The post Injecting the Power of AI into the Application Development Process  appeared first on OpenText Blogs.

]]> Elevate human potential with Cloud Editions (CE) 24.2 https://blogs.opentext.com/elevate-human-potential-with-cloud-editions-ce-24-2/ Mon, 15 Apr 2024 08:33:00 +0000 https://blogs.opentext.com/?p=122813

We, at OpenText, lead groundbreaking digital transformations, providing our customers with essential tools to navigate the ever-evolving business landscape. Information holds unparalleled power, however, with AI, change is imperative, and success will favor those who swiftly embrace, accelerate, and reimagine work. 

The next generation of innovation will be driven by artificial intelligence (AI) and firmly rooted in effective information management. This is the focal point of this week’s OpenText World Europe 2024 conference (April 15-18). If you’re not already onsite with us in London, Paris, or Munich, you can still register to join virtually. 

As part of OpenText World Europe 2024, I am pleased to introduce the latest Cloud Editions (CE) 24.2. This release marks the next step in our Titanium X initiative which was first announced in 2022. Titanium X represents our strategic product roadmap to provide a common platform for consuming all OpenText software and services, delivered by CE 25.2.  

With this in mind, CE 24.2 reaffirms AI as a force multiplier for human potential, enhancing our robust OpenText™ Aviator suite of AI-driven solutions. We continue to integrate cutting-edge AI directly into our products, creating solutions that are not only responsive but anticipator as we revolutionize the very essence of work. Most notable in this release, we delve into how information management plays a crucial role in powering and safeguarding data - a pre-requisite for maximizing AI’s potential to solve tomorrow’s most complex problems.  

And, as always, we continue to deliver against our 90-day innovation cycles to bring advancements in our Business Clouds, Business AI, and Business Technology. 

As you’ve likely seen in our announcement today, there’s always so much more to our Cloud Editions releases. Let's explore these world-class innovations further: 

Innovations in OpenText Aviator 

OpenText™ Aviator Platform: The metamorphic impact of AI and analytics cannot be overstated. While the productivity gains and broad benefits are limitless, the transition from a concept to integrating AI and analytics into every product and service begins with harnessing our most strategic asset – data. With this principle in mind, in CE 24.2, our OpenText Aviator platform revolutionizes the AI and eDiscovery market by refocusing attention on the crucial role of robust information management in extracting business value from data with the following innovations: 

  • OpenText™ Core Analytics Database: Our new enterprise-level data lakehouse seamlessly combines the robustness of OpenText™ Vertica™ market-leading analytical database with the increased flexibility provided by SaaS. This scalable solution not only powers analytics at lower costs but it also has a positive environmental impact with 50% fewer servers needed. 

  • OpenText™ Aviator Search: We have introduced a generative-AI chat user interface (UI) with referenced knowledge discovery for our unstructured data analytics solution, OpenText™ IDOL™, leveraging generative-AI and large language models (LLMs) for knowledge gathering, without replication or relocation. By smartly expanding upon foundational AI, this innovation adopts the latest in conversational capabilities so teams can access the answers they need in real-time in a far more intuitive and digestible way.  

  • OpenText™ Axcelerate™ with Aviator: We have bolstered our flagship legal platform by embedding generative-AI capabilities to improve the summarization of key documents and concept groups for investigations and document review. As a result, legal practitioners and teams can quickly comprehend crucial content and concepts within large datasets – faster than ever – to gain a strategic advantage with the goal to ultimately work smarter.  

OpenText™ DevOps Cloud Aviator: We're dedicated to supporting software engineers and testers in delivering applications swiftly and with greater ease, eliminating the need for technical jargon. To achieve this goal, we've enhanced our OpenText DevOps Cloud Aviator with an "ask me anything" smart assistant powered by AI and LLMs, and embedded with conversational search. With this tool, teams can effortlessly seek information about technical features – systems, tasks, and tests, for example - presented in user-friendly language. This minimizes risks and rework by providing developers with easily understandable and relevant feedback, valuable insights, and more, right from the start. 

OpenText™ Content Aviator for Documentum: We've expanded the integration of our generative AI-powered intelligent assistant, OpenText Content Aviator, across all our Content Cloud platforms. In this release, we've strengthened OpenText™ Documentum to meet the growing demand for speed and automation, enabling users to quickly find the information they need to perform their tasks more efficiently. With an interactive, conversational interface, OpenText Content Aviator streamlines document and folder analysis, summarization, and translation, empowering teams to prioritize high-value tasks. Combining generative-AI with the information management capabilities of OpenText Documentum, ensures users receive the best and most relevant responses based on their tasks, roles, and permissions.  

OpenText™ Aviator IoT: In this release, we're introducing OpenText Aviator IOT, aimed at revolutionizing autonomous supply chain networks and enhancing asset management operations for business networks. This end-to-end IoT platform, integrated into our OpenText Aviator product suite, offers a range of features tailored for forward-thinking enterprises focused on supply chain resilience.  

Early features in this release include high-quality message processing and orchestration, intuitive drag-and-drop business intelligence and visualizations, and predictive AI analytics. And this is only the start. 

OpenText™ Experience Aviator: We’ve transformed how enterprises engage with customers across the entire customer journey, from initial purchase to advocacy, to maximize lifetime value. To integrate AI into many of our core cloud offerings – such as OpenText™ Exstream™ (to boost personalized communications for individuals) and OpenText™ TeamSite™ (our single interface content management solution) - we've introduced OpenText Experience Aviator. This powerful platform offers a wide range of innovative generative-AI capabilities that are now accessible across various authoring environments and channels. With OpenText Experience Aviator, users can effortlessly create personalized content, leveraging generative-AI to rapidly generate relevant material to enhance content creation across different experiences and communication tools. 

OpenText™ IT Operations Aviator: In this release, OpenText IT Operations Aviator strengthens our AIOps offering and enhances ITSM functions by equipping both OpenText™ Operations Bridge and OpenText™ Service Management Automation X (SMAX) with intelligent generative-AI capabilities.  

  • OpenText Service Management Automation X (SMAX): SMAX customers can now benefit from enhanced user accessibility as service desk agents can leverage a smart, intuitive chatbot for faster issue resolution and information retrieval, regardless of their on-cloud or off-cloud work environment.  

  • OpenText™ Operations Bridge: Our AIOps platform has been enhanced with gen-AI capabilities to facilitate more efficient IT troubleshooting and root cause identification for IT operations. Powered by a private and intelligent LLM-infused assistant, it empowers all operators and administrators to tap into the most relevant answers and solutions while ensuring data privacy. 

OpenText™ Thrust Studio: CE 24.2 marks the official launch of an early access version of the OpenText Thrust Studio, a real-time digital assistant designed to provide developers with seamless and instant access to the support they need. By offering quick access to relevant code samples and API documentation within their Visual Studio environment, OpenText Thrust Studio accelerates application development, ensuring developers can work faster and smarter to meet project deadlines. 

Needless to say, the way we work is changing, and OpenText is here to help keep you ahead of the curve. Are you ready to unlock the potential of AI and earn your wings? Learn more about our AI strategy and explore our suite of OpenText Aviator solutions for business and technologists at opentext.ai. 

New innovations in Cloud Editions 24.2 

Innovations in OpenText™ Cybersecurity Cloud 

OpenText™ Cybersecurity Cloud empowers proactive organizations with thorough and timely threat intelligence, facilitating prompt risk mitigation. 

In this update, we extend our support to organizations responsible for analyzing digital devices to uncover evidence of cybercrime. These organizations often encounter challenges in swiftly and accurately acquiring and analyzing evidence from diverse digital sources, including computers, cloud platforms, IoT devices, and mobile devices. 

To address this, we are thrilled to introduce a pioneering artifacts-first workflow to OpenText™ EnCase, our suite of digital forensic investigation solutions. This innovative tool streamlines the investigation process, saving time and enhancing reliability in achieving accurate investigative conclusions.  

By automatically organizing artifacts into easily identifiable categories via a modern workflow and user interface, investigators can quickly gain access to relevant information. Combined with the deep-dive investigative capabilities for which EnCase is well-known, digital forensic investigators for public safety, government agencies and corporate enterprises can depend on a single tool to seamlessly gain insight into their investigation, empowering them to promptly obtain actionable intelligence and expedite case resolutions. 

Innovations in OpenText™ Experience Cloud 

OpenText™ Experience Cloud is instrumental in helping customers maintain lifelong relationships through the cultivation of intelligent customer experiences and communications. 

In this release, we've introduced OpenText™ Core Experience Insights, a cloud-based SaaS application aimed at enhancing customer experiences. Tailored for customer success leaders seeking to optimize positive customer interactions, OpenText Experience Core Journey features a comprehensive, insight-driven interface. This empowers users to seamlessly create, monitor, and analyze diverse customer journeys, while generating insights and orchestrating follow-up actions based on customers' previous behavior or status. It's an invaluable tool for leaders aiming to address unique customer needs and offer personalized actions, unconstrained by traditional linear approaches. 

Additionally, innovations to OpenText™ Exstream have streamlined customer printing processes and accelerated the production of complex documents at speeds of up to 10 million pages per hour. Controlled from a single unified interface, this release boasts two major innovations: first, the optimization of high-volume printing capabilities, enabling the production of personalized documents at unprecedented speeds while supporting a wider range of formats; second, the acceleration of modernization to OpenText Exstream Cloud Native, offering critical advanced print features necessary for high-fidelity outputs. These enhancements empower customers to achieve greater efficiencies and cost savings in the production and delivery of personalized communications, as well as facilitating a smooth transition to a modern cloud-native platform over time. 

Innovations in OpenText™ IT Operations Cloud  

OpenText™ IT Operations Cloud raises the bar for IT service performance despite cloud complexity, cost constraints and staff shortages. 

Finally in CE 24.2, we are further supporting individuals encountering challenges in application observability, whether stemming from inadequate support for cloud-native applications or high costs associated with existing providers, can now depend on OpenText™ Application Observability for enhanced assistance. 

The newest inclusion in our IT Operations solution suite provides comprehensive insights into application performance by leveraging OpenTelemetry, departing from outdated proprietary methods, and enabling insights across various applications. Users can quickly identify key performance indicators at the code level and employ guided workflows for more effective problem isolation. Representing a notable advancement in the application performance management (APM) industry, this tool provides a modern, user-friendly solution that underscores OpenText's commitment to the APM and Observability market. Seamlessly integrating with our AIOps and ITSM platforms, it provides a holistic approach to ensuring the reliability of modern applications. 

Looking for more?  

For more on all the CE 24.2 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to digitally transform in the cloud. 

The post Elevate human potential with Cloud Editions (CE) 24.2 appeared first on OpenText Blogs.

]]>

We, at OpenText, lead groundbreaking digital transformations, providing our customers with essential tools to navigate the ever-evolving business landscape. Information holds unparalleled power, however, with AI, change is imperative, and success will favor those who swiftly embrace, accelerate, and reimagine work. 

The next generation of innovation will be driven by artificial intelligence (AI) and firmly rooted in effective information management. This is the focal point of this week’s OpenText World Europe 2024 conference (April 15-18). If you’re not already onsite with us in London, Paris, or Munich, you can still register to join virtually. 

As part of OpenText World Europe 2024, I am pleased to introduce the latest Cloud Editions (CE) 24.2. This release marks the next step in our Titanium X initiative which was first announced in 2022. Titanium X represents our strategic product roadmap to provide a common platform for consuming all OpenText software and services, delivered by CE 25.2.  

With this in mind, CE 24.2 reaffirms AI as a force multiplier for human potential, enhancing our robust OpenText™ Aviator suite of AI-driven solutions. We continue to integrate cutting-edge AI directly into our products, creating solutions that are not only responsive but anticipator as we revolutionize the very essence of work. Most notable in this release, we delve into how information management plays a crucial role in powering and safeguarding data - a pre-requisite for maximizing AI’s potential to solve tomorrow’s most complex problems.  

And, as always, we continue to deliver against our 90-day innovation cycles to bring advancements in our Business Clouds, Business AI, and Business Technology. 

As you’ve likely seen in our announcement today, there’s always so much more to our Cloud Editions releases. Let's explore these world-class innovations further: 

Innovations in OpenText Aviator 

OpenText™ Aviator Platform: The metamorphic impact of AI and analytics cannot be overstated. While the productivity gains and broad benefits are limitless, the transition from a concept to integrating AI and analytics into every product and service begins with harnessing our most strategic asset – data. With this principle in mind, in CE 24.2, our OpenText Aviator platform revolutionizes the AI and eDiscovery market by refocusing attention on the crucial role of robust information management in extracting business value from data with the following innovations: 

  • OpenText™ Core Analytics Database: Our new enterprise-level data lakehouse seamlessly combines the robustness of OpenText™ Vertica™ market-leading analytical database with the increased flexibility provided by SaaS. This scalable solution not only powers analytics at lower costs but it also has a positive environmental impact with 50% fewer servers needed. 
  • OpenText™ Aviator Search: We have introduced a generative-AI chat user interface (UI) with referenced knowledge discovery for our unstructured data analytics solution, OpenText™ IDOL™, leveraging generative-AI and large language models (LLMs) for knowledge gathering, without replication or relocation. By smartly expanding upon foundational AI, this innovation adopts the latest in conversational capabilities so teams can access the answers they need in real-time in a far more intuitive and digestible way.  
  • OpenText™ Axcelerate™ with Aviator: We have bolstered our flagship legal platform by embedding generative-AI capabilities to improve the summarization of key documents and concept groups for investigations and document review. As a result, legal practitioners and teams can quickly comprehend crucial content and concepts within large datasets – faster than ever – to gain a strategic advantage with the goal to ultimately work smarter.  

OpenText™ DevOps Cloud Aviator: We're dedicated to supporting software engineers and testers in delivering applications swiftly and with greater ease, eliminating the need for technical jargon. To achieve this goal, we've enhanced our OpenText DevOps Cloud Aviator with an "ask me anything" smart assistant powered by AI and LLMs, and embedded with conversational search. With this tool, teams can effortlessly seek information about technical features – systems, tasks, and tests, for example - presented in user-friendly language. This minimizes risks and rework by providing developers with easily understandable and relevant feedback, valuable insights, and more, right from the start. 

OpenText™ Content Aviator for Documentum: We've expanded the integration of our generative AI-powered intelligent assistant, OpenText Content Aviator, across all our Content Cloud platforms. In this release, we've strengthened OpenText™ Documentum to meet the growing demand for speed and automation, enabling users to quickly find the information they need to perform their tasks more efficiently. With an interactive, conversational interface, OpenText Content Aviator streamlines document and folder analysis, summarization, and translation, empowering teams to prioritize high-value tasks. Combining generative-AI with the information management capabilities of OpenText Documentum, ensures users receive the best and most relevant responses based on their tasks, roles, and permissions.  

OpenText™ Aviator IoT: In this release, we're introducing OpenText Aviator IOT, aimed at revolutionizing autonomous supply chain networks and enhancing asset management operations for business networks. This end-to-end IoT platform, integrated into our OpenText Aviator product suite, offers a range of features tailored for forward-thinking enterprises focused on supply chain resilience.  

Early features in this release include high-quality message processing and orchestration, intuitive drag-and-drop business intelligence and visualizations, and predictive AI analytics. And this is only the start. 

OpenText™ Experience Aviator: We’ve transformed how enterprises engage with customers across the entire customer journey, from initial purchase to advocacy, to maximize lifetime value. To integrate AI into many of our core cloud offerings – such as OpenText™ Exstream™ (to boost personalized communications for individuals) and OpenText™ TeamSite™ (our single interface content management solution) - we've introduced OpenText Experience Aviator. This powerful platform offers a wide range of innovative generative-AI capabilities that are now accessible across various authoring environments and channels. With OpenText Experience Aviator, users can effortlessly create personalized content, leveraging generative-AI to rapidly generate relevant material to enhance content creation across different experiences and communication tools. 

OpenText™ IT Operations Aviator: In this release, OpenText IT Operations Aviator strengthens our AIOps offering and enhances ITSM functions by equipping both OpenText™ Operations Bridge and OpenText™ Service Management Automation X (SMAX) with intelligent generative-AI capabilities.  

  • OpenText Service Management Automation X (SMAX): SMAX customers can now benefit from enhanced user accessibility as service desk agents can leverage a smart, intuitive chatbot for faster issue resolution and information retrieval, regardless of their on-cloud or off-cloud work environment.  
  • OpenText™ Operations Bridge: Our AIOps platform has been enhanced with gen-AI capabilities to facilitate more efficient IT troubleshooting and root cause identification for IT operations. Powered by a private and intelligent LLM-infused assistant, it empowers all operators and administrators to tap into the most relevant answers and solutions while ensuring data privacy. 

OpenText™ Thrust Studio: CE 24.2 marks the official launch of an early access version of the OpenText Thrust Studio, a real-time digital assistant designed to provide developers with seamless and instant access to the support they need. By offering quick access to relevant code samples and API documentation within their Visual Studio environment, OpenText Thrust Studio accelerates application development, ensuring developers can work faster and smarter to meet project deadlines. 

Needless to say, the way we work is changing, and OpenText is here to help keep you ahead of the curve. Are you ready to unlock the potential of AI and earn your wings? Learn more about our AI strategy and explore our suite of OpenText Aviator solutions for business and technologists at opentext.ai. 

New innovations in Cloud Editions 24.2 

Innovations in OpenText™ Cybersecurity Cloud 

OpenText™ Cybersecurity Cloud empowers proactive organizations with thorough and timely threat intelligence, facilitating prompt risk mitigation. 

In this update, we extend our support to organizations responsible for analyzing digital devices to uncover evidence of cybercrime. These organizations often encounter challenges in swiftly and accurately acquiring and analyzing evidence from diverse digital sources, including computers, cloud platforms, IoT devices, and mobile devices. 

To address this, we are thrilled to introduce a pioneering artifacts-first workflow to OpenText™ EnCase, our suite of digital forensic investigation solutions. This innovative tool streamlines the investigation process, saving time and enhancing reliability in achieving accurate investigative conclusions.  

By automatically organizing artifacts into easily identifiable categories via a modern workflow and user interface, investigators can quickly gain access to relevant information. Combined with the deep-dive investigative capabilities for which EnCase is well-known, digital forensic investigators for public safety, government agencies and corporate enterprises can depend on a single tool to seamlessly gain insight into their investigation, empowering them to promptly obtain actionable intelligence and expedite case resolutions. 

Innovations in OpenText™ Experience Cloud 

OpenText™ Experience Cloud is instrumental in helping customers maintain lifelong relationships through the cultivation of intelligent customer experiences and communications. 

In this release, we've introduced OpenText™ Core Experience Insights, a cloud-based SaaS application aimed at enhancing customer experiences. Tailored for customer success leaders seeking to optimize positive customer interactions, OpenText Experience Core Journey features a comprehensive, insight-driven interface. This empowers users to seamlessly create, monitor, and analyze diverse customer journeys, while generating insights and orchestrating follow-up actions based on customers' previous behavior or status. It's an invaluable tool for leaders aiming to address unique customer needs and offer personalized actions, unconstrained by traditional linear approaches. 

Additionally, innovations to OpenText™ Exstream have streamlined customer printing processes and accelerated the production of complex documents at speeds of up to 10 million pages per hour. Controlled from a single unified interface, this release boasts two major innovations: first, the optimization of high-volume printing capabilities, enabling the production of personalized documents at unprecedented speeds while supporting a wider range of formats; second, the acceleration of modernization to OpenText Exstream Cloud Native, offering critical advanced print features necessary for high-fidelity outputs. These enhancements empower customers to achieve greater efficiencies and cost savings in the production and delivery of personalized communications, as well as facilitating a smooth transition to a modern cloud-native platform over time. 

Innovations in OpenText™ IT Operations Cloud  

OpenText™ IT Operations Cloud raises the bar for IT service performance despite cloud complexity, cost constraints and staff shortages. 

Finally in CE 24.2, we are further supporting individuals encountering challenges in application observability, whether stemming from inadequate support for cloud-native applications or high costs associated with existing providers, can now depend on OpenText™ Application Observability for enhanced assistance. 

The newest inclusion in our IT Operations solution suite provides comprehensive insights into application performance by leveraging OpenTelemetry, departing from outdated proprietary methods, and enabling insights across various applications. Users can quickly identify key performance indicators at the code level and employ guided workflows for more effective problem isolation. Representing a notable advancement in the application performance management (APM) industry, this tool provides a modern, user-friendly solution that underscores OpenText's commitment to the APM and Observability market. Seamlessly integrating with our AIOps and ITSM platforms, it provides a holistic approach to ensuring the reliability of modern applications. 

Looking for more?  

For more on all the CE 24.2 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to digitally transform in the cloud. 

The post Elevate human potential with Cloud Editions (CE) 24.2 appeared first on OpenText Blogs.

]]> What is new for OpenText Developer  https://blogs.opentext.com/building-faster-and-smarter-with-opentext-thrust-studio-early-access-program/ Mon, 15 Apr 2024 08:30:00 +0000 https://blogs.opentext.com/?p=122379

Let’s face it, application development can be a challenging and time-consuming task. There are a lot of steps as you switch back and forth from API documentation, look for an adequate and up to date code sample, browse from a lengthy list of potential helpful links and jump into forums to get the answers to your questions. When you finish, you feel as if it has taken forever to simply get the very basic information you require to get the work done. Sounds familiar? You are not the only one.

Keeping this in mind, and with the objective to alleviate the pain from the application development process and help expedite the work of ISVs and developers all over the world, we are excited to announce the launch of the OpenText Thrust Studio. This new service  works like your personal artificial intelligence (AI) digital assistant, that aims at removing all the complexity from the day-to-day work so you can work faster, better and easier by getting the real-time accurate and reliable information at your fingertips when you need them most. The program will be offered as an early access initiative and will allow a handful of companies to get access to this intelligent real-time digital assistant that will provide the information, links, documents and samples required, so you don’t waste time going back and forth between sources and screens and you get work done faster.

Some of the key benefits of the OpenText Thrust Studio are:  

Get accurate and valuable support in real-time. 

Access any information available on our website, forums, API documentation and all other sources at the fingertip of your development screen. This means that you will no longer need to jump from one screen to another to manually search for information, but rather ask our intelligent digital assistant to get the information ... and voila! It will be prompted to you in a matter of seconds. This is the beginning of a series of enhancements to our development process that aims at making your work fast, easy and reliable. Using only a handful of commands and asks, you will get the information, samples, documents and files you need to expedite your application development process. Sounds too good to be true? It is not. It is the smart way to work! 

Increase your teams’ productivity.  

You know better than we do: Development teams are looking for tools and ways to accelerate their work outputs and yet, maintain the ideal quality required to success in the market. This means, your teams are looking to increase productivity so they can complete projects faster and better and have more time for other tasks. OpenText Thrust Studio provides exactly that, the type of tools that will enhance the work and productivity of your teams, increasing their satisfaction and allowing them to better manage workloads. We know you and your team members will enjoy the benefits of this service.

Increase customer satisfaction and business opportunities. 

On today’s uber-competitive world, those who can deliver effectively, under tight deadlines and can accommodate to constant changes tend to get the benefits of business opportunities. With that in mind, OpenText Thrust Studio comes as one of the key tools ISVs and users can use to tackle these often-challenging requests.

Think about it for a second. If you can eliminate/reduce the time your teams spend on finding the right information and support they need to build applications, it means this is time you could address to either comply with customers’ deadlines, use the time to prepare for new RFPs or liberate manpower to address new requirements you could not have supported otherwise due to lack of time of resources. Sounds good? We do believe so, as accelerating your development process can only mean you can say yes to more business opportunities. Remember, effectiveness has a positive impact on time to market, management of delivery dates and the better management of resources and labor.  

OpenText Thrust Studio will be released initially as an early access service which will include a handful of partners accessing and providing feedback and input about the service. It will expand shortly after to allow all our partners to also benefit from this service, so stay tuned to enjoy the power of OpenText Thrust Studio. 

Related Content:

Latest Updates for OpenText Developer Cloud

The post What is new for OpenText Developer  appeared first on OpenText Blogs.

]]>

Let’s face it, application development can be a challenging and time-consuming task. There are a lot of steps as you switch back and forth from API documentation, look for an adequate and up to date code sample, browse from a lengthy list of potential helpful links and jump into forums to get the answers to your questions. When you finish, you feel as if it has taken forever to simply get the very basic information you require to get the work done. Sounds familiar? You are not the only one.

Keeping this in mind, and with the objective to alleviate the pain from the application development process and help expedite the work of ISVs and developers all over the world, we are excited to announce the launch of the OpenText Thrust Studio. This new service  works like your personal artificial intelligence (AI) digital assistant, that aims at removing all the complexity from the day-to-day work so you can work faster, better and easier by getting the real-time accurate and reliable information at your fingertips when you need them most. The program will be offered as an early access initiative and will allow a handful of companies to get access to this intelligent real-time digital assistant that will provide the information, links, documents and samples required, so you don’t waste time going back and forth between sources and screens and you get work done faster.

Some of the key benefits of the OpenText Thrust Studio are:  

Get accurate and valuable support in real-time. 

Access any information available on our website, forums, API documentation and all other sources at the fingertip of your development screen. This means that you will no longer need to jump from one screen to another to manually search for information, but rather ask our intelligent digital assistant to get the information ... and voila! It will be prompted to you in a matter of seconds. This is the beginning of a series of enhancements to our development process that aims at making your work fast, easy and reliable. Using only a handful of commands and asks, you will get the information, samples, documents and files you need to expedite your application development process. Sounds too good to be true? It is not. It is the smart way to work! 

Increase your teams’ productivity.  

You know better than we do: Development teams are looking for tools and ways to accelerate their work outputs and yet, maintain the ideal quality required to success in the market. This means, your teams are looking to increase productivity so they can complete projects faster and better and have more time for other tasks. OpenText Thrust Studio provides exactly that, the type of tools that will enhance the work and productivity of your teams, increasing their satisfaction and allowing them to better manage workloads. We know you and your team members will enjoy the benefits of this service.

Increase customer satisfaction and business opportunities. 

On today’s uber-competitive world, those who can deliver effectively, under tight deadlines and can accommodate to constant changes tend to get the benefits of business opportunities. With that in mind, OpenText Thrust Studio comes as one of the key tools ISVs and users can use to tackle these often-challenging requests.

Think about it for a second. If you can eliminate/reduce the time your teams spend on finding the right information and support they need to build applications, it means this is time you could address to either comply with customers’ deadlines, use the time to prepare for new RFPs or liberate manpower to address new requirements you could not have supported otherwise due to lack of time of resources. Sounds good? We do believe so, as accelerating your development process can only mean you can say yes to more business opportunities. Remember, effectiveness has a positive impact on time to market, management of delivery dates and the better management of resources and labor.  

OpenText Thrust Studio will be released initially as an early access service which will include a handful of partners accessing and providing feedback and input about the service. It will expand shortly after to allow all our partners to also benefit from this service, so stay tuned to enjoy the power of OpenText Thrust Studio. 

Related Content:

Latest Updates for OpenText Developer Cloud

The post What is new for OpenText Developer  appeared first on OpenText Blogs.

]]> Reimagine work with Cloud Editions 24.1 https://blogs.opentext.com/reimagine-work-with-cloud-editions-24-1/ Tue, 23 Jan 2024 12:15:00 +0000 https://blogs.opentext.com/?p=76033

We, at OpenText, are leading the charge in innovative digital transformation, equipping our customers with essential tools to tackle today's most complex business challenges. The next generation of innovation will be driven by artificial intelligence (AI) and built on information management.  

We’ve already taken flight with groundbreaking AI capabilities unveiled in Cloud Editions (CE) 23.4, marking the inception of OpenText™ Aviator under opentext.ai – our innovation mission to shape the future using generative-AI. AI’s transformative potential in information management fuels our ambition for a future centered on maximizing the synergy between AI and information management to reimagine work. With modern information management, advanced technologies bring together human intelligence with AI, and it is this collaborative intelligence that will enable companies to create a better future. 

And we’ve continued this work with the Cloud Editions 24.1 release. As you’ve likely seen in our announcement today, we’ve continued to enhance our OpenText Aviator capabilities. Our dedication to innovation across OpenText’s business cloud solutions remains unwavering as we continue to help customers reimagine the future of work by applying AI to daily workflows.   

But, as we all know, there’s always so much more to our Cloud Editions releases, let's explore these cutting-edge innovations further: 

Innovations in OpenText™ Aviator 

OpenText™ Content Aviator: We’ve integrated our generative AI-powered intelligent assistant, OpenText Content Aviator, with OpenText™ Extended ECM to address demand for more speed and automation and help users find the relevant information needed to do their jobs – faster. Through an interactive, chat-based conversational interface, OpenText Content Aviator simplifies document and business workspace analysis, summarization and translation, empowering teams to focus on higher-value tasks. Leveraging generative AI against the information management foundation of OpenText Extended ECM ensures users get the best answers based on the most relevant content to their tasks, roles, and permissions to reduce information overload and keep users focused and more productive. 

OpenText™ IT Operations Aviator: In CE 24.1, OpenText™ Service Management Automation X (SMAX) continues to bring generative AI capabilities to all customers, regardless of deployment models. Now, both on-cloud and off-cloud SMAX customers can leverage OpenText IT Operations Aviator to enhance user experience, reduce support costs, and maintain data privacy and ethical response controls. This enables businesses to elevate their IT service management (ITSM) with a generative-AI chatbot, utilizing a private large language model while safeguarding data privacy. 

OpenText™ Thrust Studio: During OpenText World 2023 in Las Vegas, we reinforced our commitment to our developer community by releasing a series of innovative solutions to enable the development of information management applications via the access of APIs and applications extenders. In this release, we reinforce our promise by bringing to market OpenText™ Aviator Thrust Studio, a solution that includes two components: 

  • OpenText Aviator Thrust Studio: An early access release of a VS Code to help developers with the creation of artifacts (models) that help deploy and run applications seamlessly, including objects, set permissions, workflows and decision models. These extension packs consist of low-code modelers that automate the deployment actions in a CI/CD pipeline. This makes the deployment of these artifacts into the OCP quick, simple and efficient without the need to send a direct REST. 

  • OpenText Aviator Thrust for Partners Program: Our partner program provides access to a more robust portfolio of APIs that can be used to create applications and address real-life solutions to industry needs. OpenText provides both access to these multi service APIs and world-class support required to succeed along the way. If you wish to discover more about this free-to-join program, you can do so by watching the following announcement here. 

You can now access early testing by joining our early access programs by signing up here. 

Are you ready to unlock the potential of AI and earn your wings? Learn more about our AI strategy and explore our suite of OpenText Aviator solutions for business and technologists at opentext.ai. 

Additional innovations in Cloud Editions 24.1 

Innovations in OpenText™ Analytics and AI Cloud 

OpenText™ AI Cloud enables data-driven organizations to achieve clear insights, make intelligent decisions, and deliver real-time solutions on the largest volumes of data – both structured and unstructured. 

In this release, OpenText™ Magellan™ BI and Reporting – Public Cloud has integrated our OpenText™ Vertica analytical database to deliver superior analytical performance at unlimited scale for enhanced cloud-based enterprise business intelligence. This elastic, multi-tenant, SaaS offering empowers data-driven organizations to define, centrally deploy, and seamlessly embed metrics, interactive reports, dashboards, and self-service BI capabilities into any application. The integration with OpenText Vertica, known for its high performance at extreme scale, enables organizations to swiftly unlock insights from exceptionally large data volumes in seconds.  

Innovations in OpenText™ Business Network Cloud 

As our global connections grow, the OpenText™ Business Network Cloud offers more intelligent links between individuals, systems, and objects, catering to the ever-changing demands of today's dynamic business landscape. 

In this CE 24.1, we’ve optimized the supply chain to accelerate time-to-revenue and introduced a pre-built and configurable Microsoft Dynamics 365 electronic data interchange (EDI) integration adapter, offering a cost-effective and rapid deployment solution. This enhancement to the OpenText Business Network Cloud fosters enhanced connectivity across multiple touchpoints, expediting transaction flows between internal systems and external trading partners. By facilitating actions such as instant receipt of purchase orders, automated inventory checks, and swift order fulfilment, this innovative integration empowers enterprises to revolutionize their broader B2B EDI requirements. 

Innovations in OpenText™ Cybersecurity Cloud 

OpenText™ Cybersecurity Cloud equips forward-thinking businesses with robust, up-to-the-minute threat intelligence, enabling effective real-time risk mitigation. In this release, we address challenges arising from the continuous surge in data, posing difficulties for organizations to manage the risk of data breaches and comply with regulatory requirements. 

To combat these data privacy and governance concerns, we’ve elevated OpenText™ Voltage™ Fusion, a cloud-first data security platform and integrated it with our Content Cloud solution, OpenText Extended ECM.  

OpenText Voltage Fusion seamlessly links data discovery, classification, and insights with data security, usage monitoring, and lifecycle management, effectively managing sensitive data challenges. This helps cybersecurity leaders understand where sensitive data resides and how best to protect it. By marrying these capabilities with OpenText Extended ECM, customers can better identify sensitive information inside and outside the content management boundaries improving visibility around data sprawl, compliance, and privacy postures. 

Additionally, our comprehensive identity lifecycle management solution, OpenText NetIQ Identity Manager, is now available in a hybrid mode as a single tenant SaaS service in the OpenText private cloud and existing off-cloud deployments. This offers businesses relief from resource constraints involved in maintaining, patching, and updating their identity management environment. 

Innovations in OpenText™ DevOps Cloud 

Through OpenText™ DevOps Cloud, we continue to elevate the management of application delivery, empowering organizations to efficiently create and deploy software in the cloud at their preferred pace. 

OpenText™ ALM/Quality Center, a leading test management and ALM tool, now features a modern web-based user interface that enables developers, testers, and administrators to seamlessly perform their tasks on any browser and device of choice. This enhancement reduces client deployment costs and enhances productivity for quality assurance teams. Developers and testers can now work faster and more effectively in an intuitive environment, with features such as filtering, grouping, and favorites to help aid focus. Site administrators benefit from a redesigned and dynamic user interface that enhances client management, API key management, and license assignment for SaaS instances. 

Innovations in OpenText™ Experience Cloud 

OpenText™ Experience Cloud is instrumental in helping customers maintain lifelong relationships by nurturing smarter customer experiences and communications. 

In this release, we continue to transform contact centers with cutting-edge solutions, extending capabilities from OpenText™ Qfiniti Explore to contact center as a service (CCaaS) solution providers like Sinch. 

With the aim of addressing persistent challenges tied to poor agent productivity and efficiency caused by heavy workloads, diverse customer inquiries, and complex issues, businesses can now integrate a Sinch connector to augment their CCaaS. This amalgamation unlocks valuable customer insights for a comprehensive 360-degree view, streamlining operations and enriching customer interactions aligned with strategic goals to elevate the overall customer experience. Furthermore, this tool incorporates an intelligently autoscore analytics feature designed to automatically assess agent performance and customer satisfaction. This yields valuable, tangible evidence to trigger specific actions aimed at enhancing agent experience management and the overall customer experience. 

Looking for more?  

For more on all the CE 24.1 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to digitally transform in the cloud. 

The post Reimagine work with Cloud Editions 24.1 appeared first on OpenText Blogs.

]]>

We, at OpenText, are leading the charge in innovative digital transformation, equipping our customers with essential tools to tackle today's most complex business challenges. The next generation of innovation will be driven by artificial intelligence (AI) and built on information management.  

We’ve already taken flight with groundbreaking AI capabilities unveiled in Cloud Editions (CE) 23.4, marking the inception of OpenText™ Aviator under opentext.ai – our innovation mission to shape the future using generative-AI. AI’s transformative potential in information management fuels our ambition for a future centered on maximizing the synergy between AI and information management to reimagine work. With modern information management, advanced technologies bring together human intelligence with AI, and it is this collaborative intelligence that will enable companies to create a better future. 

And we’ve continued this work with the Cloud Editions 24.1 release. As you’ve likely seen in our announcement today, we’ve continued to enhance our OpenText Aviator capabilities. Our dedication to innovation across OpenText’s business cloud solutions remains unwavering as we continue to help customers reimagine the future of work by applying AI to daily workflows.   

But, as we all know, there’s always so much more to our Cloud Editions releases, let's explore these cutting-edge innovations further: 

Innovations in OpenText™ Aviator 

OpenText™ Content Aviator: We’ve integrated our generative AI-powered intelligent assistant, OpenText Content Aviator, with OpenText™ Extended ECM to address demand for more speed and automation and help users find the relevant information needed to do their jobs – faster. Through an interactive, chat-based conversational interface, OpenText Content Aviator simplifies document and business workspace analysis, summarization and translation, empowering teams to focus on higher-value tasks. Leveraging generative AI against the information management foundation of OpenText Extended ECM ensures users get the best answers based on the most relevant content to their tasks, roles, and permissions to reduce information overload and keep users focused and more productive. 

OpenText™ IT Operations Aviator: In CE 24.1, OpenText™ Service Management Automation X (SMAX) continues to bring generative AI capabilities to all customers, regardless of deployment models. Now, both on-cloud and off-cloud SMAX customers can leverage OpenText IT Operations Aviator to enhance user experience, reduce support costs, and maintain data privacy and ethical response controls. This enables businesses to elevate their IT service management (ITSM) with a generative-AI chatbot, utilizing a private large language model while safeguarding data privacy. 

OpenText™ Thrust Studio: During OpenText World 2023 in Las Vegas, we reinforced our commitment to our developer community by releasing a series of innovative solutions to enable the development of information management applications via the access of APIs and applications extenders. In this release, we reinforce our promise by bringing to market OpenText™ Aviator Thrust Studio, a solution that includes two components: 

  • OpenText Aviator Thrust Studio: An early access release of a VS Code to help developers with the creation of artifacts (models) that help deploy and run applications seamlessly, including objects, set permissions, workflows and decision models. These extension packs consist of low-code modelers that automate the deployment actions in a CI/CD pipeline. This makes the deployment of these artifacts into the OCP quick, simple and efficient without the need to send a direct REST. 
  • OpenText Aviator Thrust for Partners Program: Our partner program provides access to a more robust portfolio of APIs that can be used to create applications and address real-life solutions to industry needs. OpenText provides both access to these multi service APIs and world-class support required to succeed along the way. If you wish to discover more about this free-to-join program, you can do so by watching the following announcement here. 

You can now access early testing by joining our early access programs by signing up here. 

Are you ready to unlock the potential of AI and earn your wings? Learn more about our AI strategy and explore our suite of OpenText Aviator solutions for business and technologists at opentext.ai. 

Additional innovations in Cloud Editions 24.1 

Innovations in OpenText™ Analytics and AI Cloud 

OpenText™ AI Cloud enables data-driven organizations to achieve clear insights, make intelligent decisions, and deliver real-time solutions on the largest volumes of data – both structured and unstructured. 

In this release, OpenText™ Magellan™ BI and Reporting – Public Cloud has integrated our OpenText™ Vertica analytical database to deliver superior analytical performance at unlimited scale for enhanced cloud-based enterprise business intelligence. This elastic, multi-tenant, SaaS offering empowers data-driven organizations to define, centrally deploy, and seamlessly embed metrics, interactive reports, dashboards, and self-service BI capabilities into any application. The integration with OpenText Vertica, known for its high performance at extreme scale, enables organizations to swiftly unlock insights from exceptionally large data volumes in seconds.  

Innovations in OpenText™ Business Network Cloud 

As our global connections grow, the OpenText™ Business Network Cloud offers more intelligent links between individuals, systems, and objects, catering to the ever-changing demands of today's dynamic business landscape. 

In this CE 24.1, we’ve optimized the supply chain to accelerate time-to-revenue and introduced a pre-built and configurable Microsoft Dynamics 365 electronic data interchange (EDI) integration adapter, offering a cost-effective and rapid deployment solution. This enhancement to the OpenText Business Network Cloud fosters enhanced connectivity across multiple touchpoints, expediting transaction flows between internal systems and external trading partners. By facilitating actions such as instant receipt of purchase orders, automated inventory checks, and swift order fulfilment, this innovative integration empowers enterprises to revolutionize their broader B2B EDI requirements. 

Innovations in OpenText™ Cybersecurity Cloud 

OpenText™ Cybersecurity Cloud equips forward-thinking businesses with robust, up-to-the-minute threat intelligence, enabling effective real-time risk mitigation. In this release, we address challenges arising from the continuous surge in data, posing difficulties for organizations to manage the risk of data breaches and comply with regulatory requirements. 

To combat these data privacy and governance concerns, we’ve elevated OpenText™ Voltage™ Fusion, a cloud-first data security platform and integrated it with our Content Cloud solution, OpenText Extended ECM.  

OpenText Voltage Fusion seamlessly links data discovery, classification, and insights with data security, usage monitoring, and lifecycle management, effectively managing sensitive data challenges. This helps cybersecurity leaders understand where sensitive data resides and how best to protect it. By marrying these capabilities with OpenText Extended ECM, customers can better identify sensitive information inside and outside the content management boundaries improving visibility around data sprawl, compliance, and privacy postures. 

Additionally, our comprehensive identity lifecycle management solution, OpenText NetIQ Identity Manager, is now available in a hybrid mode as a single tenant SaaS service in the OpenText private cloud and existing off-cloud deployments. This offers businesses relief from resource constraints involved in maintaining, patching, and updating their identity management environment. 

Innovations in OpenText™ DevOps Cloud 

Through OpenText™ DevOps Cloud, we continue to elevate the management of application delivery, empowering organizations to efficiently create and deploy software in the cloud at their preferred pace. 

OpenText™ ALM/Quality Center, a leading test management and ALM tool, now features a modern web-based user interface that enables developers, testers, and administrators to seamlessly perform their tasks on any browser and device of choice. This enhancement reduces client deployment costs and enhances productivity for quality assurance teams. Developers and testers can now work faster and more effectively in an intuitive environment, with features such as filtering, grouping, and favorites to help aid focus. Site administrators benefit from a redesigned and dynamic user interface that enhances client management, API key management, and license assignment for SaaS instances. 

Innovations in OpenText™ Experience Cloud 

OpenText™ Experience Cloud is instrumental in helping customers maintain lifelong relationships by nurturing smarter customer experiences and communications. 

In this release, we continue to transform contact centers with cutting-edge solutions, extending capabilities from OpenText™ Qfiniti Explore to contact center as a service (CCaaS) solution providers like Sinch. 

With the aim of addressing persistent challenges tied to poor agent productivity and efficiency caused by heavy workloads, diverse customer inquiries, and complex issues, businesses can now integrate a Sinch connector to augment their CCaaS. This amalgamation unlocks valuable customer insights for a comprehensive 360-degree view, streamlining operations and enriching customer interactions aligned with strategic goals to elevate the overall customer experience. Furthermore, this tool incorporates an intelligently autoscore analytics feature designed to automatically assess agent performance and customer satisfaction. This yields valuable, tangible evidence to trigger specific actions aimed at enhancing agent experience management and the overall customer experience. 

Looking for more?  

For more on all the CE 24.1 innovations, visit our blog as our subject matter experts guide you on the right solutions for your business as you continue to digitally transform in the cloud. 

The post Reimagine work with Cloud Editions 24.1 appeared first on OpenText Blogs.

]]> What’s new in OpenText Developer Cloud https://blogs.opentext.com/whats-new-in-opentext-developer-cloud-2/ Tue, 23 Jan 2024 10:45:00 +0000 https://otblogs.wpengine.com/?p=61978

The latest announcement by OpenText of Cloud Editions includes exciting updates to the OpenText™ Developer Cloud. Check out the latest updates below.

January 2024: What's new in the OpenText Developer Cloud 24.1

Turbocharging your Application Development Process

OpenText is committed to removing all barriers encountered during the application development process and providing all the tools required by ISVs to accelerate and facilitate the development of real-life applications to expedite ISVs’ path to revenue. With this release, we are providing the following features to fulfill our promise to turbocharge the application development process:

  • Access to OpenText Thrust Studio:

    • Thrust Studio – Early Access release of a VS Code to help developers create artifacts (models) that deploy and run applications seamlessly such as objects, set permissions, workflows, and decision models.

    • Reinforcement of the Thrust for Partner Program – Provides partners with new features of the OpenText Thrust Studio via a robust portfolio of APIs and support to create industry-specific solutions

  • Enhancements to the Thrust Services portfolio – New and powerful APIs that ISVs can use to test the functionalities of our APIs and create solutions to real-life scenarios.

  • Expansion of Developer Services to Australia – Developer Services are now available in production in Australia, delivering the compliance, production, and operational requirements of this region.

  • Decision Execution Summary for WorkFlow Services – For further transparency, users who are part of a decision service evaluation/process will have the ability to track how business rules were used throughout the flow. This enables users and companies to provide a full view of the decision-making process through different areas to generate trust and transparency.

  • New and additional sub-feature usage information via Admin Center – Provides additional and useful sub-feature information with detailed breakdowns that will allow admins to better measure and understand the billing of services. This allows users to have a clearer understanding of usage and billing, providing additional transparency to our management tools.

  • Access to email onboarding – Users can now onboard their email from any source, with corresponding User Interface (UI) elements. This includes monitoring, progress reporting, start/stop capabilities, and basic configuration. This provides the ability to onboard large quantities of repository email content in an efficient, seamless, and performant manner. Content can then be replicated for use within OCP applications.

  • Google Drive Support – New functionalities of our Content Storage Services allow users to leverage and transfer content stored on Google Drive. Users don’t need to worry about their Google Content not being available on OCP applications; rather, this new functionality allows users to work with their existing content from multiple repositories, including Google Drive. It is a great option to maximize the management of information from several sources via OpenText services.

  • Access to Core Experience Insights APIs – Developers can leverage APIs through the Developer Experience when working with the Core Experience Insights Public Cloud SaaS application, providing the ability to extend and integrate the SaaS offering further to their needs. This is another great option to maximize application development.

May 2023: What is new in the OpenText Developer Cloud 23.2

Powerful new service: Decision Service

  • Decision Service can allow to add business rules into applications and automate processes based on the rules provided by the business. Decision Service can be used to manage business decisions in applications using defined business rules, which allows businesses to get the following benefits:
    - Automate business decisions: model your business rules as a set of decisions, reducing manual overhead and automating the decision-making process.
    - Adopt business changes quickly: be more agile by quickly changing business rules to meet changing business requirements.
    - Reduce errors and increase efficiency: use decision service to automate and manage redundant/complex decisions in the business, reducing errors and increasing overall efficiency.

  • A new decision table modeler is now available as part of our Developer Tools Extension Pack for VS Code. Using the decision table modeler, developers can build the required decision model definitions which are compliant with the DMN (Decision Model and Notation) specifications. The REST APIs provided in this service can be used to deploy and manage DMN compliant decision models, execute decisions and track historic decision executions.  

Improved management of administrative functions

  • Ease of management is critical to admins and developers, so we have provided additional powerful functionalities to our administrative functions, which includes the management of User Groups and Group Memberships.

  • Create, edit and update user groups and memberships from a single place and control access, functionalities and profiles to users of their services, which enables an easier management process and better control and security.

More intuitive Developer site

  • Better experience: based on feedback and usability studies, developer.opentext.com has been redesigned and now provides an easy and intuitive experience for users.

  • New navigation bar: shows the different areas and information relevant to the product, including
    1) Overview of the service
    2) Tutorial
    3) APIs 
    4) Developer Tools and
    5) Products.
    These changes will allow users to get the information required in a speedy way and get relevant topics within the same navigation bar, eliminating the complexities of having to perform additional searches while on the site.

Developer Cloud Services: officially available in Canada

  • Within OpenText Developer Cloud, we are delighted to now offer OpenText™ Developer Cloud Services in Canada to support compliance with Data Sovereignty Guidelines. OpenText™ Developer Services gives customers access to a powerful set of Developer services to build, extend and connect applications in line with compliant and regulatory guidelines.

  • Industries such as Government, Health, Financial Services and others have strict guidelines for Data Sovereignty, which require them to keep their data and solutions within the Country. OpenText Developer Services offer them the option to access a powerful set of Developer services to build, extend and connect applications and still be compliant with these guidelines.

February 2023: What's new in OpenText Developer Cloud 23.1

A more powerful and centralized admin center 

  • Ease of use: as all the functionalities and capabilities to manage developer services have been all brought together in a single place. From now, on simply log into Admin Center and manage what you need. 

  • More powerful admin tools such as the option to get access to usage against your plan (entitlement and balance) and get the option to have multiple administrators work on the same organization so multiple users can work at the organization level at the same time in addition to transformation and decision functionalities. 

screenshot showing usage and metrics at all levels through a single portal
See usage at all levels - organization, tenant and application - through a single portal.

A refreshed and more intuitive developer site 

  • Preview the new experience that we are releasing which has been designed based on feedback and usability studies. The preview includes three main paths to your development initiative:

    • 1) Develop with Information Management Services

    • 2) Develop Core SaaS application extensions and

    • 3) Develop functionality into your Cloud Edition products. 

  • These three (3) paths provide users the option to pick which developing path they wish to follow and therefore, find the most relevant information associated to these topics. From the home page, users simply need to click “Explore” within the path of choice! 

  • Improved and updated content on developer services and documentation supporting the work of developers by providing more documentation and product descriptions of all available solutions. 

October 2022: What’s new in the OpenText Developer Cloud 22.4

Access to the publication service

  • Developers can now leverage the power of our Publication Service to take bulk action, such as converting all the Word documents in a folder to PDFs all at once. This rounds out the suite of Content APIs offered via the OpenText Developer Cloud

Plan management

  • Customers who have purchased access to either a SaaS application, Developer Cloud Services or both can now view their plan information and see how they are consuming and burning through their entitlement, filtering down by plan or value metric

  • Provides a management tool to control and manage usage of services

OCP cloud administrator

  • Ability to map end users of applications to an Identity Provider

  • Reduces the need to reach out for support by mapping customers directly

VS code extensions with Application Life-Cycle Management (ALM) service

  • Leverage the ALM service to aid in the deployment of service artifacts built using VS code.

  • Use this feature to make and promote updates to new and existing applications for review by their QA counterparts and end users

August 2022: What’s new in OpenText Developer Cloud 22.3

An enhanced set of beta developer tools to facilitate work on the OT Cloud

  • A new UI (beta) that will replace Admin Center and Developer Console​, providing an improved experience when managing services from these consoles

  • Access to a single place for developers and administrators to manage their OCP plan(s), applications, tenants and users 

  • A new visual studio extension (beta) that allows graphical modeling of workflow and content models, speeding up the time it takes developers to leverage workflow and content services​

Access to services on key developer platforms

  • Find our most popular services and apps on popular/critical platform tools such as StackOverflow, Postman, Github

Improved documentation support

  • Access to more and better developer support documents via the developer site through Swagger

June 2022: What’s new in OpenText Developer Cloud 22.2

Developer Services now available in the EU

  • European-based data centers now allow production developer services to be available and commercialized throughout the European Union. This will allow companies to scale and leverage the power of OpenText APIs to build and extend applications as they see fit.  

Availability of case APIs

  • Get full headless creation and management of case management functionalities and extend its capabilities into any application.

Single global API management

  • Get ease and full control of your APIs globally via a more powerful management platform for your developer services.

February 2022: What’s new in the OpenText Developer Cloud  22.1 

Publication of APIs via Postman 

  • Postman is one of the largest platforms for building and using APIs. This update simplifies each step of the application building lifecycle and streamlines collaboration for a faster and more comprehensive development process.   

On-premise agent by Outpost 

  • Launch of a modern, highly performant and usable proxy and on-premise agent known as Outpost, which provides a two-way connectivity for off-cloud systems to our cloud API services. 

Improvement of the presentation of API services 

  • Improvements were made to the form necessary to find documentation for all services. This enhancement will allow users to locate needed information to perform work easily and quickly.

November 2021: What’s new in Developer Cloud 21.4 

This release announces that OpenText offers the first-ever Information Management as a Service platform, or IMaaS. For developers, it is now possible to manage information across the entire lifecycle from a single API.  

Developer Experience  

  • The website has been updated to reflect the different solutions offered to remedy the problems developers are looking to resolve by using an OpenText API (see for yourself).  

  • Offering direct access from the Developer console to other resources including the Admin Center for tenant and user management. There is better organization of the different types of services, this will help reduce the amount of clicks required to get to the information you need (see an example here).  

Cloud API service 

  • The new OpenText™ Magellan Risk Guard service has been added to our IMaaS bundle of services. The team will demo how the new Risk Guard can be integrated into applications during the keynote at OpenText World.  

  • The API for OpenText™ Core Content has documentation for the new services to help developers understand how to build extensions. Come to the Dev 106 session at OpenText World for more details.  

  • The API for OpenText™ Core Case Management has documentation available to integrate case management into your applications. Come to the Dev 107 session at OpenText World for further information.  

Learning and developer enablement  

  • Updated documentation and tutorials to help get you started faster. Our Getting started guide and Demo App are great ways to understand the IMaaS bundle.  

  • Check out the new how-to videos that were added to our How-To channel. New content is added every month.  

  • We have improved and expanded on how you can find our code samples and App samples on GitHub and Postman. This showcases our commitment to continually and conveniently bring relevant content to developers!

July 2021: What’s new in Developer Cloud 21.3 

The new OpenText™ Developer Cloud continues to be updated within our new commercial North American availability zone. 

Now an OpenText Developer subscriber can deploy their apps for their North American customers in the same high availability area as where our Core brand of SaaS products are deployed. This is great news and the next step in the bigger OpenText wide vision to offer any service through a single gateway. 

Expanded metrics round the OpenText Build and Test plan 

  • Quickly view the service calls you have and the metrics that are related 

  • Now you can control the dashboard view by a time period ranges. This will allow you to best highlight your project metrics over a certain timeframe.

Subscription customers receive instant enhancements  

  • No need to wait or go to the website to download the update files. OpenText now pushes updates to the system as we develop new features. You can now see new enhancements as we develop them.

March 2021: What’s new in Developer Cloud 21.1 

With OpenText Cloud Edition (CE) 21.1, we have updated several key aspects of our service security in order to make developer jobs easier, including:  

Data encryption key management: 

  • A high performance key management solution 

  • Enhanced security with additional encryption key layer – complimenting the current Cassandra enabled blob encryption 

  • Full encryption and decryption capabilities for CSS blobs 

Threat management for API service calls:

  • As part of our focus on security we have incorporated Webroot’s threat intelligence into our Developer cloud platform 

  • This provides OpenText Developer piece of mind that their Applications can securely manipulate and manage information both between OpenText services but more importantly at ingress and egress. 

In parallel to these advances in information security, we have several small but meaningful user experience updates: 

  • Single console for Tenant and App management – the single log-on provides you access to both your plan administration and your real-time usage.

  • Simplified search experience helps to reduce hunting for the swagger documentation and tutorials 

  • Enhanced self-service for learning and support through personalization 

The post What’s new in OpenText Developer Cloud appeared first on OpenText Blogs.

]]>

The latest announcement by OpenText of Cloud Editions includes exciting updates to the OpenText™ Developer Cloud. Check out the latest updates below.

January 2024: What's new in the OpenText Developer Cloud 24.1

Turbocharging your Application Development Process

OpenText is committed to removing all barriers encountered during the application development process and providing all the tools required by ISVs to accelerate and facilitate the development of real-life applications to expedite ISVs’ path to revenue. With this release, we are providing the following features to fulfill our promise to turbocharge the application development process:

  • Access to OpenText Thrust Studio:
    • Thrust Studio – Early Access release of a VS Code to help developers create artifacts (models) that deploy and run applications seamlessly such as objects, set permissions, workflows, and decision models.
    • Reinforcement of the Thrust for Partner Program – Provides partners with new features of the OpenText Thrust Studio via a robust portfolio of APIs and support to create industry-specific solutions
  • Enhancements to the Thrust Services portfolio – New and powerful APIs that ISVs can use to test the functionalities of our APIs and create solutions to real-life scenarios.
  • Expansion of Developer Services to Australia – Developer Services are now available in production in Australia, delivering the compliance, production, and operational requirements of this region.
  • Decision Execution Summary for WorkFlow Services – For further transparency, users who are part of a decision service evaluation/process will have the ability to track how business rules were used throughout the flow. This enables users and companies to provide a full view of the decision-making process through different areas to generate trust and transparency.
  • New and additional sub-feature usage information via Admin Center – Provides additional and useful sub-feature information with detailed breakdowns that will allow admins to better measure and understand the billing of services. This allows users to have a clearer understanding of usage and billing, providing additional transparency to our management tools.
  • Access to email onboarding – Users can now onboard their email from any source, with corresponding User Interface (UI) elements. This includes monitoring, progress reporting, start/stop capabilities, and basic configuration. This provides the ability to onboard large quantities of repository email content in an efficient, seamless, and performant manner. Content can then be replicated for use within OCP applications.
  • Google Drive Support – New functionalities of our Content Storage Services allow users to leverage and transfer content stored on Google Drive. Users don’t need to worry about their Google Content not being available on OCP applications; rather, this new functionality allows users to work with their existing content from multiple repositories, including Google Drive. It is a great option to maximize the management of information from several sources via OpenText services.
  • Access to Core Experience Insights APIs – Developers can leverage APIs through the Developer Experience when working with the Core Experience Insights Public Cloud SaaS application, providing the ability to extend and integrate the SaaS offering further to their needs. This is another great option to maximize application development.

May 2023: What is new in the OpenText Developer Cloud 23.2

Powerful new service: Decision Service

  • Decision Service can allow to add business rules into applications and automate processes based on the rules provided by the business. Decision Service can be used to manage business decisions in applications using defined business rules, which allows businesses to get the following benefits:
    - Automate business decisions: model your business rules as a set of decisions, reducing manual overhead and automating the decision-making process.
    - Adopt business changes quickly: be more agile by quickly changing business rules to meet changing business requirements.
    - Reduce errors and increase efficiency: use decision service to automate and manage redundant/complex decisions in the business, reducing errors and increasing overall efficiency.
  • A new decision table modeler is now available as part of our Developer Tools Extension Pack for VS Code. Using the decision table modeler, developers can build the required decision model definitions which are compliant with the DMN (Decision Model and Notation) specifications. The REST APIs provided in this service can be used to deploy and manage DMN compliant decision models, execute decisions and track historic decision executions.  

Improved management of administrative functions

  • Ease of management is critical to admins and developers, so we have provided additional powerful functionalities to our administrative functions, which includes the management of User Groups and Group Memberships.
  • Create, edit and update user groups and memberships from a single place and control access, functionalities and profiles to users of their services, which enables an easier management process and better control and security.

More intuitive Developer site

  • Better experience: based on feedback and usability studies, developer.opentext.com has been redesigned and now provides an easy and intuitive experience for users.
  • New navigation bar: shows the different areas and information relevant to the product, including
    1) Overview of the service
    2) Tutorial
    3) APIs 
    4) Developer Tools and
    5) Products.
    These changes will allow users to get the information required in a speedy way and get relevant topics within the same navigation bar, eliminating the complexities of having to perform additional searches while on the site.

Developer Cloud Services: officially available in Canada

  • Within OpenText Developer Cloud, we are delighted to now offer OpenText™ Developer Cloud Services in Canada to support compliance with Data Sovereignty Guidelines. OpenText™ Developer Services gives customers access to a powerful set of Developer services to build, extend and connect applications in line with compliant and regulatory guidelines.
  • Industries such as Government, Health, Financial Services and others have strict guidelines for Data Sovereignty, which require them to keep their data and solutions within the Country. OpenText Developer Services offer them the option to access a powerful set of Developer services to build, extend and connect applications and still be compliant with these guidelines.

February 2023: What's new in OpenText Developer Cloud 23.1

A more powerful and centralized admin center 

  • Ease of use: as all the functionalities and capabilities to manage developer services have been all brought together in a single place. From now, on simply log into Admin Center and manage what you need. 
  • More powerful admin tools such as the option to get access to usage against your plan (entitlement and balance) and get the option to have multiple administrators work on the same organization so multiple users can work at the organization level at the same time in addition to transformation and decision functionalities. 
screenshot showing usage and metrics at all levels through a single portal
See usage at all levels - organization, tenant and application - through a single portal.

A refreshed and more intuitive developer site 

  • Preview the new experience that we are releasing which has been designed based on feedback and usability studies. The preview includes three main paths to your development initiative:
    • 1) Develop with Information Management Services
    • 2) Develop Core SaaS application extensions and
    • 3) Develop functionality into your Cloud Edition products. 
  • These three (3) paths provide users the option to pick which developing path they wish to follow and therefore, find the most relevant information associated to these topics. From the home page, users simply need to click “Explore” within the path of choice! 
  • Improved and updated content on developer services and documentation supporting the work of developers by providing more documentation and product descriptions of all available solutions. 

October 2022: What’s new in the OpenText Developer Cloud 22.4

Access to the publication service

  • Developers can now leverage the power of our Publication Service to take bulk action, such as converting all the Word documents in a folder to PDFs all at once. This rounds out the suite of Content APIs offered via the OpenText Developer Cloud

Plan management

  • Customers who have purchased access to either a SaaS application, Developer Cloud Services or both can now view their plan information and see how they are consuming and burning through their entitlement, filtering down by plan or value metric
  • Provides a management tool to control and manage usage of services

OCP cloud administrator

  • Ability to map end users of applications to an Identity Provider
  • Reduces the need to reach out for support by mapping customers directly

VS code extensions with Application Life-Cycle Management (ALM) service

  • Leverage the ALM service to aid in the deployment of service artifacts built using VS code.
  • Use this feature to make and promote updates to new and existing applications for review by their QA counterparts and end users

August 2022: What’s new in OpenText Developer Cloud 22.3

An enhanced set of beta developer tools to facilitate work on the OT Cloud

  • A new UI (beta) that will replace Admin Center and Developer Console​, providing an improved experience when managing services from these consoles
  • Access to a single place for developers and administrators to manage their OCP plan(s), applications, tenants and users 
  • A new visual studio extension (beta) that allows graphical modeling of workflow and content models, speeding up the time it takes developers to leverage workflow and content services​

Access to services on key developer platforms

  • Find our most popular services and apps on popular/critical platform tools such as StackOverflow, Postman, Github

Improved documentation support

  • Access to more and better developer support documents via the developer site through Swagger

June 2022: What’s new in OpenText Developer Cloud 22.2

Developer Services now available in the EU

  • European-based data centers now allow production developer services to be available and commercialized throughout the European Union. This will allow companies to scale and leverage the power of OpenText APIs to build and extend applications as they see fit.  

Availability of case APIs

  • Get full headless creation and management of case management functionalities and extend its capabilities into any application.

Single global API management

  • Get ease and full control of your APIs globally via a more powerful management platform for your developer services.

February 2022: What’s new in the OpenText Developer Cloud  22.1 

Publication of APIs via Postman 

  • Postman is one of the largest platforms for building and using APIs. This update simplifies each step of the application building lifecycle and streamlines collaboration for a faster and more comprehensive development process.   

On-premise agent by Outpost 

  • Launch of a modern, highly performant and usable proxy and on-premise agent known as Outpost, which provides a two-way connectivity for off-cloud systems to our cloud API services. 

Improvement of the presentation of API services 

  • Improvements were made to the form necessary to find documentation for all services. This enhancement will allow users to locate needed information to perform work easily and quickly.

November 2021: What’s new in Developer Cloud 21.4 

This release announces that OpenText offers the first-ever Information Management as a Service platform, or IMaaS. For developers, it is now possible to manage information across the entire lifecycle from a single API.  

Developer Experience  

  • The website has been updated to reflect the different solutions offered to remedy the problems developers are looking to resolve by using an OpenText API (see for yourself).  
  • Offering direct access from the Developer console to other resources including the Admin Center for tenant and user management. There is better organization of the different types of services, this will help reduce the amount of clicks required to get to the information you need (see an example here).  

Cloud API service 

  • The new OpenText™ Magellan Risk Guard service has been added to our IMaaS bundle of services. The team will demo how the new Risk Guard can be integrated into applications during the keynote at OpenText World.  
  • The API for OpenText™ Core Content has documentation for the new services to help developers understand how to build extensions. Come to the Dev 106 session at OpenText World for more details.  
  • The API for OpenText™ Core Case Management has documentation available to integrate case management into your applications. Come to the Dev 107 session at OpenText World for further information.  

Learning and developer enablement  

  • Updated documentation and tutorials to help get you started faster. Our Getting started guide and Demo App are great ways to understand the IMaaS bundle.  
  • Check out the new how-to videos that were added to our How-To channel. New content is added every month.  
  • We have improved and expanded on how you can find our code samples and App samples on GitHub and Postman. This showcases our commitment to continually and conveniently bring relevant content to developers!

July 2021: What’s new in Developer Cloud 21.3 

The new OpenText™ Developer Cloud continues to be updated within our new commercial North American availability zone. 

Now an OpenText Developer subscriber can deploy their apps for their North American customers in the same high availability area as where our Core brand of SaaS products are deployed. This is great news and the next step in the bigger OpenText wide vision to offer any service through a single gateway. 

Expanded metrics round the OpenText Build and Test plan 

  • Quickly view the service calls you have and the metrics that are related 
  • Now you can control the dashboard view by a time period ranges. This will allow you to best highlight your project metrics over a certain timeframe.

Subscription customers receive instant enhancements  

  • No need to wait or go to the website to download the update files. OpenText now pushes updates to the system as we develop new features. You can now see new enhancements as we develop them.

March 2021: What’s new in Developer Cloud 21.1 

With OpenText Cloud Edition (CE) 21.1, we have updated several key aspects of our service security in order to make developer jobs easier, including:  

Data encryption key management: 

  • A high performance key management solution 
  • Enhanced security with additional encryption key layer – complimenting the current Cassandra enabled blob encryption 
  • Full encryption and decryption capabilities for CSS blobs 

Threat management for API service calls:

  • As part of our focus on security we have incorporated Webroot’s threat intelligence into our Developer cloud platform 
  • This provides OpenText Developer piece of mind that their Applications can securely manipulate and manage information both between OpenText services but more importantly at ingress and egress. 

In parallel to these advances in information security, we have several small but meaningful user experience updates: 

  • Single console for Tenant and App management – the single log-on provides you access to both your plan administration and your real-time usage.
  • Simplified search experience helps to reduce hunting for the swagger documentation and tutorials 
  • Enhanced self-service for learning and support through personalization 

The post What’s new in OpenText Developer Cloud appeared first on OpenText Blogs.

]]> Cutting time-to-market for new solutions with enhanced development efficiency  https://blogs.opentext.com/cutting-time-to-market-for-new-solutions-with-enhanced-development-efficiency/ Mon, 22 Jan 2024 16:36:16 +0000 https://blogs.opentext.com/?p=76127

Stratesys has been helping clients drive digital transformation, unlock new sources of business value, and facilitate growth for more than two decades. Since we opened our first office in Spain, we’ve expanded into a leading international business with over 1,500 employees and operations on two continents. 

Over the years, we’ve built a strong reputation for helping organizations in regulated industries operate effectively while maintaining a robust compliance posture. Our clients include enterprises in the energy, consumer goods, finance, healthcare, and life sciences sectors, where it is crucial to thoroughly document quality management processes. 

One of the key enablers of our success is our partnership with leading technology companies—and OpenText is one of our four strategic partners. 

Long-term partnership with OpenText

We first started working with OpenText 16 years ago, and ever since then the relationship has only become more important. That’s because many of our clients require rock-solid information management (IM) capabilities, and OpenText is the world’s leading provider of IM solutions. We also greatly value that OpenText has a close relationship with SAP, Microsoft, and Salesforce—our other top strategic partners. 

Fast forward to the present, and the need for regulatory compliance solutions has never been greater. So, when OpenText announced the launch of OpenText Cloud Platform Services, we were keen to find out how the new solution could help us streamline our software development process. 

Exploring OpenText Cloud Platform Services 

When the first beta of OpenText Cloud Platform Services launched, we had already been a member of the OpenText Solution Extension Program for some time. OpenText invited us and other members of the program to try out the new APIs at a hackathon competition at OpenText World. 

The rules for the hackathon were simple: use OpenText APIs to build an application or extension as quickly as possible. The hackathon event really highlighted for us just how intuitive, versatile and easy-to-use the new APIs are. OpenText has put a great deal of effort into documenting and building training resources for OpenText Cloud Platform Services, and it shows—the platform is extremely intuitive.  

Just an hour and a half into the hackathon, we successfully completed our app—and took home first prize for the event. From then on, we were confident that OpenText Cloud Platform Services was going to be a game-changer for our development process. 

Proving the concept 

As the final validation step, we asked our research and development team to take a deeper look at OpenText APIs. The team assigned one of our junior members of our developer academy to use the solutions to build a new digital service, and we were very impressed with the results. Even though our developer had only just started working with OpenText solutions, they completed the task very quickly—a testament to the usability of the new APIs. 

Since then, OpenText Cloud Platform Services has become an indispensable part of our development toolkit. Today, the new APIs are powering multiple solutions for our clients, including GxP Suite—a set of applications that help organizations implement compliant and cost-effective quality management strategies. We also use OpenText APIs to underpin Mamut, a solution that allows enterprises to make mass updates to their business data while maintaining a full audit trail of all the changes. 

Unlocking competitive advantage 

The combination of our highly experienced developers and ready-to-use OpenText Developer Cloud APIs helped us to cut the manual effort involved in building our new solutions by 25%, and reduced our costs by up to 35%. Adopting the new APIs means that we can innovate our solutions much more quickly and effectively, which is a powerful source of competitive advantage. 

Looking ahead, we’re very excited about deepening our partnership with OpenText. On our most recent visit to OpenText World, we were very impressed by the company’s next-generation AI offering—and we’re already exploring opportunities to infuse AI into our own solutions. 

Get started with a free trial

Access the same OpenText Cloud Services that Luis and team at Stratsys are using to create new applications and customer solutions and the same APIs OpenText is using to power its SaaS applications.

Start a Free Trial

About the author: Luis Fernandez- Sanguino is a seasoned executive with over two decades of experience in the technology industry. Currently serving as a Managing Partner at Stratesys (www.stratesys-ts.com), a global technology solutions provider, he specializes in leading digital transformation initiatives and helping customers in all industries to use technology to provide value to the business. He currently leads the Content Driven Process Excellence Center and the Life Science Business Unit, and is the product owner of the Opentext Solution Extension applications that Stratesys has developed on top of the Opentext platform, branded as GxP Suite (www.gxpsuite.com).

The post Cutting time-to-market for new solutions with enhanced development efficiency  appeared first on OpenText Blogs.

]]>

Stratesys has been helping clients drive digital transformation, unlock new sources of business value, and facilitate growth for more than two decades. Since we opened our first office in Spain, we’ve expanded into a leading international business with over 1,500 employees and operations on two continents. 

Over the years, we’ve built a strong reputation for helping organizations in regulated industries operate effectively while maintaining a robust compliance posture. Our clients include enterprises in the energy, consumer goods, finance, healthcare, and life sciences sectors, where it is crucial to thoroughly document quality management processes. 

One of the key enablers of our success is our partnership with leading technology companies—and OpenText is one of our four strategic partners. 

Long-term partnership with OpenText

We first started working with OpenText 16 years ago, and ever since then the relationship has only become more important. That’s because many of our clients require rock-solid information management (IM) capabilities, and OpenText is the world’s leading provider of IM solutions. We also greatly value that OpenText has a close relationship with SAP, Microsoft, and Salesforce—our other top strategic partners. 

Fast forward to the present, and the need for regulatory compliance solutions has never been greater. So, when OpenText announced the launch of OpenText Cloud Platform Services, we were keen to find out how the new solution could help us streamline our software development process. 

Exploring OpenText Cloud Platform Services 

When the first beta of OpenText Cloud Platform Services launched, we had already been a member of the OpenText Solution Extension Program for some time. OpenText invited us and other members of the program to try out the new APIs at a hackathon competition at OpenText World. 

The rules for the hackathon were simple: use OpenText APIs to build an application or extension as quickly as possible. The hackathon event really highlighted for us just how intuitive, versatile and easy-to-use the new APIs are. OpenText has put a great deal of effort into documenting and building training resources for OpenText Cloud Platform Services, and it shows—the platform is extremely intuitive.  

Just an hour and a half into the hackathon, we successfully completed our app—and took home first prize for the event. From then on, we were confident that OpenText Cloud Platform Services was going to be a game-changer for our development process. 

Proving the concept 

As the final validation step, we asked our research and development team to take a deeper look at OpenText APIs. The team assigned one of our junior members of our developer academy to use the solutions to build a new digital service, and we were very impressed with the results. Even though our developer had only just started working with OpenText solutions, they completed the task very quickly—a testament to the usability of the new APIs. 

Since then, OpenText Cloud Platform Services has become an indispensable part of our development toolkit. Today, the new APIs are powering multiple solutions for our clients, including GxP Suite—a set of applications that help organizations implement compliant and cost-effective quality management strategies. We also use OpenText APIs to underpin Mamut, a solution that allows enterprises to make mass updates to their business data while maintaining a full audit trail of all the changes. 

Unlocking competitive advantage 

The combination of our highly experienced developers and ready-to-use OpenText Developer Cloud APIs helped us to cut the manual effort involved in building our new solutions by 25%, and reduced our costs by up to 35%. Adopting the new APIs means that we can innovate our solutions much more quickly and effectively, which is a powerful source of competitive advantage. 

Looking ahead, we’re very excited about deepening our partnership with OpenText. On our most recent visit to OpenText World, we were very impressed by the company’s next-generation AI offering—and we’re already exploring opportunities to infuse AI into our own solutions. 

Get started with a free trial

Access the same OpenText Cloud Services that Luis and team at Stratsys are using to create new applications and customer solutions and the same APIs OpenText is using to power its SaaS applications.

Start a Free Trial

About the author: Luis Fernandez- Sanguino is a seasoned executive with over two decades of experience in the technology industry. Currently serving as a Managing Partner at Stratesys (www.stratesys-ts.com), a global technology solutions provider, he specializes in leading digital transformation initiatives and helping customers in all industries to use technology to provide value to the business. He currently leads the Content Driven Process Excellence Center and the Life Science Business Unit, and is the product owner of the Opentext Solution Extension applications that Stratesys has developed on top of the Opentext platform, branded as GxP Suite (www.gxpsuite.com).

The post Cutting time-to-market for new solutions with enhanced development efficiency  appeared first on OpenText Blogs.

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