Let’s be honest—work isn’t slowing down. Expectations keep rising, inboxes keep filling, and disconnected tools keep piling on. You're asked to move faster, do more, and stay sharp… all while navigating a sea of tabs, systems, and files. 

There’s no shortage of AI tools promising help. But most fall short: too generic, too risky for company data, or simply unreliable.

If you’ve ever thought, "There’s got to be a better way,” you’re not alone.

That’s why we built OpenText™ MyAviator – a secure, enterprise-ready personal AI assistant that actually works for you.

Imagine your workday like this instead...

 With OpenText MyAviator, it’s simple. Upload your documents—reports, transcripts, spreadsheets, anything—and just ask.

“Help me prep for my customer meeting.”
 “Summarize this compliance doc.”
 “Draft a briefing from last week’s call.”

In seconds, you get relevant, actionable answers – minus the AI hallucinations or security risks. No prompt engineering.  No need to cross-check. Just clear results that help you move faster and smarter.

Need to translate a document or redact sensitive info? One click. Too much to read? Generate a podcast and listen on the go.

That means you get more done in less time without the noise, the risk, or the rework. That’s a smarter workday with OpenText MyAviator, designed to make your life easier and your outcomes stronger.

Meet OpenText MyAviator: A personal AI assistant that actually works for you

Most AI tools aren’t built for the enterprise. OpenText MyAviator is.

It’s secure by design, works out of the box with your OpenText products, and is available wherever you work—web or mobile. Just ask in everyday language and let it do the rest:

• Natural language search and summaries
   Ask questions like, “What were last quarter’s SLA violations?” or “Summarize these 10 case files.”
• Cross-format intelligence
   Analyze PDFs, transcripts, spreadsheets, even video files—in any format, in any language.
• Smart meeting support
   Upload transcripts and get instant action items, highlights, and follow-ups.
• Built-in tools that save time
   Redact PII, translate documents, generate FAQs, prep briefings, or convert dense reports into podcasts.

It’s powerful, personal, and built for everyday productivity.

Value you can see (and feel)

Most public AI tools come with more risk than reward. You end up rewriting, double-checking facts, worrying about data privacy, or just abandoning them altogether.

OpenText MyAviator is built differently to meet the needs of real work:

• Works with what you have: Supports all kinds of files and formats, from documents to videos and beyond
• Ready to go: Built-in tools to remove sensitive info, translate, summarize, and transcribe
• Secure and private: Backed by decades of OpenText experience in keeping enterprise data secure and compliant, the AI doesn’t “learn” from your data

 Real productivity for real work

OpenText MyAviator supports knowledge workers across functions:

• A financial analyst can turn spreadsheets into summaries in seconds.
• A customer support lead can auto-generate FAQs from case histories.
• A field engineer can convert equipment manuals into quick-reference guides.
• A legal team can summarize contracts, redact sensitive content, and prep case files—without switching tools.

From project managers to HR, from marketing to compliance, anyone buried in content can use MyAviator to cut through the noise and focus on what matters.

Why now?

The demand to do more in less time isn’t going away and not all AI tools are up to the task. If they can’t fit your workflow, protect your data, or deliver reliable results, they’re just adding noise.

OpenText MyAviator bridges the gap. It helps you:

• Make confident decisions by cutting through the clutter
• Save hours of manual work every week
• Stay compliant with built-in redaction and privacy controls
• Work smarter, wherever work happens

Let’s put AI to work for you

OpenText MyAviator isn’t just another AI add-on. It’s a personal, secure, always-on assistant to help you and your teams work faster, smarter, and more confidently.

Want to see it in action?

Sign up to get OpenText MyAviator access or meet us at OpenText World 2025 to connect with our AI experts and learn how we’re transforming enterprise work – one personal AI assistant at a time.

The post Meet your secure personal AI assistant appeared first on OpenText Blogs.

Organizations must stay ahead of the curve by adopting the latest innovations in content management. Titanium X and Cloud Editions (CE) innovations from CE 23.1 to CE 25.2 consistently deliver cutting-edge enhancements that empower businesses to work smarter, optimize productivity, and maintain a competitive edge. If you haven’t upgraded yet, you’re missing out on transformative features designed to streamline operations, improve security, and enhance collaboration across your enterprise. Here’s why each CE release matters and how it can revolutionize the way you manage content.

AI-first: Work smarter, not harder

Artificial intelligence (AI) is no longer a futuristic concept—it’s an everyday necessity. The latest AI-powered innovations in OpenText Content Cloud are designed to help organizations work more efficiently by:  

• Automating repetitive tasks
• Surfacing insights
• Making better decisions faster

Enter: OpenText™ Content Aviator. This conversational AI content assistant takes productivity to the next level, using natural language processing to help employees quickly find, summarize, and translate content across multiple applications. Need to find a contract but don’t know where it is? OpenText Content Aviator can surface it in seconds—along with key insights, summaries, and context.

And it doesn’t stop there. With AI-powered content analytics and automation, OpenText is helping businesses unlock hidden insights in their data, streamline workflows, and transform unstructured content into valuable knowledge.

AI content management highlights:

• Conversational chat interface – Enables natural language search, making finding relevant information as effortless as typing a question into a chat.
• Integration with OpenText Content Management (Extended ECM), OpenText Core Content Management, and OpenText Documentum Content Management (CM) – Ensures users can efficiently locate, summarize, translate, and create content within these platforms, reducing information overload and improving productivity.
• Integration with OpenText Information Archive - Enables efficient access, retrieval, and summarization of legacy data archives.
• Cloud flexibility – Supports both cloud and hybrid deployments to get GenAI your way.

Why AI content management matters

The days of manually sifting through emails, folders, and silos of information are over. AI-driven automation saves time, reduces errors, and empowers employees to focus on high-value work instead of tedious administrative or repetitive tasks. By integrating intelligence directly into content management, businesses can improve decision-making and unlock new efficiencies at scale.

Now, let’s explore key innovation highlights from CE 23.1 to CE 25.2! 

OpenText CE 23.1: Secure, compliant, and connected

CE 23.1 introduced crucial enhancements that support compliance, security, and productivity across industries. Life Sciences customers gained enhanced cloud security and compliance through OpenText Documentum Content Management for Life Sciences, enabling organizations to meet GxP compliance requirements at scale. In addition, OpenText Content Management (Extended ECM) for Product Lifecycle Management (PLM) provided a single source of truth across the enterprise and supply chain, streamlining manufacturing processes from product design to development.

Furthermore, OpenText integrated content management with leading enterprise platforms, including Microsoft® Dynamics 365 Finance, Salesforce®, and SAP®, allowing businesses to work within familiar environments while enhancing content accessibility and efficiency.

OpenText CE 23.2: AI-powered insights and process automation

CE 23.2 took content management to the next level with AI-powered insights and process automation. By integrating OpenText Knowledge Discovery with OpenText Content Management and OpenText Documentum CM, businesses could extract and visualize content connections with knowledge graphs, making smarter decisions faster.

This release also introduced new OpenText Connectors for Microsoft Power Automate, enabling users to extend workflows seamlessly across various applications without additional IT overhead. Life Sciences customers saw further advancements in compliance, with OpenText Content Management and OpenText Core Archive for SAP Solutions meeting rigorous “good working practice” requirements and keeping data secure and compliant in the cloud. If you haven’t upgraded, you’re missing out on AI-driven automation that reduces manual work and provides strategic insights to drive business success.

OpenText CE 23.3: Enterprise document management for Google Workspace

CE 23.3 brought powerful collaboration tools and industry-focused solutions. OpenText Core Content Management, a next-generation SaaS document management platform, now integrates with Google Workspace, improving worker productivity and embedding automated governance workflows wherever and however they work on Google Workspace.

OpenText CE 23.4: Enhancing AI, efficiency, and security

CE 23.4 introduced major advancements in AI, efficiency, and security, and included the first release of OpenText Content Aviator to power intelligent content management with OpenText Core Content Management.  

OpenText Content Management now features a pre-configured procurement business scenario that streamlines procurement workflows and workspaces at no additional cost. Integration between OpenText Documentum CM and Microsoft 365 allows users to collaborate securely within Microsoft Teams without switching between systems.

OpenText Core Capture for SAP was expanded to automate the handling of business-critical documents like work orders and HR records. These innovations eliminate silos and improve operational efficiency, making this upgrade essential for businesses seeking a seamless digital experience.

OpenText CE 24.1: Expanded intelligent content management availability

CE 24.1 expanded OpenText Content Aviator availability to OpenText Content Management, unleashing the power of an intelligent assistant for more customers to embrace new ways of interacting with content and extracting knowledge.

OpenText Core Content Management introduced a new feature to allow users to work on or offline whenever they need to by synchronizing personal files to their desktops. The SaaS document management platform also introduced a new no-code form builder and in-region data center availability for customers in Australia.

OpenText CE 24.2: FedRAMP compliance + 5 reasons to upgrade OpenText Documentum CM

With CE 24.2 OpenText Content Management and OpenText Process Automation on AWS achieved FedRAMP ‘Fully Authorized’ designation, removing security barriers to cloud adoption for the US Public Sector. This allows government agencies to confidently modernize citizen-facing services while ensuring data protection.

If you’re looking for a reason to upgrade your OpenText Documentum CM, look no further. The CE 24.2 release brought OpenText Content Aviator to the document management platform for GenAI-powered work. This notable release for OpenText Documentum CM also included new lightning-fast search, enhancements to simplify tasks and workflows for power users and administrators, a guided experience for new mobile users, and mapped vault keys to safeguard sensitive data. Say yes to the new OpenText Documentum CM plans and upgrade today to take advantage of these and hundreds of other platform enhancements.

OpenText CE 24.3: Revolutionizing content with video and analytics

CE 24.3 expanded OpenText Content Management’s capabilities to support high-quality video content, enabling users to convert, stream, annotate, and clip videos within the platform. This removes the need for separate tools, improving workflow efficiency.

For data teams, OpenText Knowledge Discovery provides a powerful solution for managing complex investigative analytics, ensuring secure, auditable, and retraceable data interactions. If your organization relies on video content or large-scale data analysis, upgrading to CE 24.3 unlocks game-changing capabilities.

OpenText CE 24.4: Protected B compliance and GenAI for archived data

CE 24.4 marked a significant milestone with OpenText Content Management achieving Protected B certification from the Government of Canada. This certification enables Canadian government organizations to adopt OpenText Content Management in the AWS public cloud with confidence, modernizing workflows for services such as grants, benefits, and permitting. By upgrading, government agencies can enhance citizen engagement and service delivery while maintaining the highest security standards.

The release also expanded availability of OpenText Content Aviator to OpenText Information Archive, simplifying access and understanding of unfamiliar legacy archived data.  The new empowers users to get answers in their preferred formats such as tables and charts to simplify data analysis.

OpenText CE 25.1: Intelligent SaaS content management for the future

CE 25.1 introduced OpenText Core Content Management plans.  The Express plan enables organizations to leverage OpenText Content Aviator generative AI out-of-the-box at no additional cost.

The Premium plan combines intelligent SaaS content management with digital capture and signature capabilities, managing the full content lifecycle. Preconfigured business scenarios for sales, HR, and product management further accelerate deployment and improve ROI. If your business wants to harness AI to optimize workflows and knowledge management, this upgrade is a must.

OpenText CE 25.2: Put content in context for claims management and policy administration in Guidewire

In the digital insurance landscape, speed, accuracy, and accessibility are everything. The new integration with OpenText Content Management puts content in context within Guidewire PolicyCenter and ClaimCenter.  With this integration, insurers empower claims adjusters, underwriters, and other stakeholders with seamless access to the information they need—right where they need it. A single source of truth ensures that policy and claims documentation is consistent and available across critical systems like Salesforce, Microsoft 365, and SAP. And with AI-powered content assistants, teams can work smarter—summarizing policies and claims, generating correspondence, and unlocking new efficiencies. The result? Faster decisions, improved productivity, and a better experience for both employees and customers.

Don’t miss out! Upgrade today

Each release of OpenText Cloud Editions is designed to help organizations work smarter, improve security, and maximize efficiency. If you haven’t upgraded your OpenText Content Cloud solutions yet, you’re missing out on AI-driven insights, automation, seamless collaboration, and industry-specific solutions that can transform the way you do business.

Want to see the full stories across OpenText for CE 23.1 to CE 25.2? There’s so much more to explore:

• Titanium X and OpenText Cloud Editions 25.2
• Accelerate growth with Cloud Editions (CE) 25.1
• Embrace AI Knowledge Work with Cloud Editions (CE) 24.4
• Reimagine information with Cloud Editions (CE) 24.3
• Elevate human potential with Cloud Editions (CE) 24.2
• Reimagine work with Cloud Editions (CE) 24.1 - OpenText Blogs
• Embrace the cognitive era with OpenText Cloud Editions (CE) 23.4
• Achieve Digital Success with OpenText Cloud Editions (CE) 23.3
• Announcing OpenText Cloud Editions (CE) 23.2
• Work Smarter with OpenText Cloud Editions (CE) 23.1

• Get started today with the OpenText Content Aviator free trial
• Check out Titanium X guided tours and demos
• Don’t get left behind. We make modernizing easy. Contact us to help plan your upgrade.
• Need help upgrading?  OpenText Professional Services can help
• Want to see more? Schedule a demo

The post Titanium X for OpenText Content Cloud is here! appeared first on OpenText Blogs.

Modernizing in the cloud, cutting digital friction, accelerating GenAI, and elevating the knowledge worker are just a few key priorities for organizations on the market for an enterprise document management platform.

OpenText™ Content Cloud is honored to be repeatedly recognized as a market leader in document management and intelligent content services by industry analysts for two consecutive decades.  This recognition is a testament to OpenText’s history as a pioneer in enterprise content management and commitment to innovation and our customers.  

Leader in the Forrester Wave: Content Platforms, Q1 2025

We’re proud to share that OpenText has been named a leader in the Forrester Wave: Content Platforms, Q1 2025. This recognition reflects our commitment to innovation and helping customers empower their knowledge workers to make faster and better decisions.

In addition to receiving the highest possible scores in the criteria of integrations with enterprise applications, lifecycle management, enhanced security, and more,  the report highlights our strong vision: “OpenText has a clear vision that brings intelligence and automation to its extensive portfolio and keeps content management at the forefront of that innovation.”

Our ongoing investments in AI and automation are designed to help customers respond to shifting market demands, risks, and regulations. Generative AI continues to unlock new opportunities to generate, transform, and analyze content in powerful new ways. The Forrester report states, “Customers seeking a robust set of AI-enhanced content governance and automation capabilities with flexible cloud deployment options should consider OpenText.”

Named Leader in new Gartner Magic Quadrant and Critical Capabilities

We are pleased to announce that OpenText has been named a Leader in the new 2024 Gartner Magic Quadrant and Critical Capabilities for Document Management, published December 19, 2024*.

OpenText’s highlighted strengths in this Magic Quadrant and Critical Capabilities report include:

• Integration including document management use cases with Enterprise Application Content Services. The report underscores our long-standing relationship with SAP, and Gartner recommends customers evaluate OpenText when looking for a premium, SAP-endorsed document management solution.  OpenText excels when customers require deep, out-of-the-box integration across a multi-cloud environment – including SAP, Salesforce, Microsoft, Google Workspace, and Guidewire on roadmap. 
• Simplification including X-Plans licensing that helps make the Content Cloud portfolio easier for buyers to understand.  The X-Plans have revolutionized the way customers buy and consume Content Cloud, providing document management solutions via turnkey packages that address common customer pain points.  The X-Plans also significantly simplify deployment and upgrades for customers, whether running their solution in the cloud or on-premises.  
• Investment in AI and Cloud, across OpenText’s portfolio and products.  Gartner suggests customers enhance their document management solutions with OpenText Aviator AI capabilities, which empowers knowledge workers with an AI content assistant for chat-based search, summarization, content creation, translation and more.

Leader in IDC MarketScape: Worldwide Intelligent Content Services

OpenText was also named a Leader in the IDC MarketScape: Worldwide Intelligent Content Services 2024 Vendor Assessment (doc #US51467323, September 2024).

According to the report, “Organizations should consider OpenText for its strong content governance, records management, and workflow capabilities. Content Cloud solutions manage the life cycle, distribution, use, and analysis of information across the organization. With tight integrations to SAP, Teams, Salesforce, and a long list of industry and LOB solutions, OpenText provides value to a wide array of use cases, especially for large enterprise customers and highly regulated industries.”

Leader in Capture and IDP, Information Archiving and Document Mining & Analytics

OpenText is the only vendor to be named a Leader across all content services categories, including Capture & Intelligent Document Processing (IDP), Information Archiving and Document Mining & Analytics, underscoring the breadth and depth of the Content Cloud portfolio to address diverse customer requirements.

• Content Services Platforms. OpenText was named a Leader in the Omdia Universe: Content Services Platforms, 2024-25 Vendor Assessment. OpenText Documentum Content Management is noted for its feature-rich platform and strengths across all technology areas, including document management and collaboration, and search.
• Capture and IDP. Both the IDC MarketScape Worldwide Intelligent Document Processing Software and the InfoSource Global Capture and IDP Vendor Matrix named OpenText a Leader. Content Cloud capture and IDP solutions seamlessly integrate information capture, AI and machine learning, and process automation, transforming content into actionable data— speeding workflows for finance and sales with SAP and Salesforce content integration for better operational efficiency and less risk.
• Information Archiving. OpenText was named a Top Player in the Radicati Information Archiving Market Quadrant 2025. Content Cloud data archiving solutions help customers manage application retirement, high-volume customer communications archiving, SAP-integrated content and data archiving, and email and communications archiving.  Organizations simplify data migration to the cloud, ensure information governance, and reduce costs. 
• Document Mining and Analytics.  OpenText Knowledge Discovery (IDOL) was named a leader in the 2024 Forrester Wave™ for Document Mining and Analytics Platforms. The report highlights the unmatched performance of our solution in AI content management, complex data mining across all data types, and unstructured data analytics.  OpenText remains at the forefront with AI-driven solutions, turning data into actionable insights.

OpenText is committed to delivering document management solutions that will help organizations thrive in the era of modern work, integrating across multi-cloud environments and driving workflows with AI to empower the next generation of knowledge workers.   Learn more about Content Cloud.

*Gartner disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

The post OpenText is a leader in Document Management appeared first on OpenText Blogs.

Despite having the technology at our disposal to drive digital transformation across the enterprise, modern work challenges remain. Knowledge workers are burdened by digital friction due to an overload of information, business systems, and applications.  They need to reduce repetitive tasks to gain efficiency and effectiveness to make more valuable contributions to the business.

AI is coming to the rescue, enabling a more agile and intelligent workforce. Let’s explore how an AI content assistant elevates how organizations interact with and discover new value from content—and seven productivity gains are ripe for the taking.

What is an AI content assistant?

With an AI content assistant knowledge workers gain a simple way to interact with existing enterprise information, quickly find content, understand it, share it, and put it to use for tasks or projects at hand. When part of an AI content management solution, GenAI and conversational search tools can be applied to content stored anywhere (across business systems and repositories and public and private clouds) and for any format (text, social, video, audio, and images).

How does an AI content assistant work?

OpenText combines the power of GenAI and large language models (LLMs) with OpenText content services platforms to deliver AI content management. When a user poses a question to an AI content assistant, OpenText initiates a process called Retrieval Augmented Generation (RAG). Relevant documents are gathered to form a meaningful context culled only from documents to which the user has access. With this secure context, the LLM forms a response along with linked citations to the relevant documents. Through the RAG process, the AI content assistant provides a safe, accurate response that relates directly to the user’s request.

The result: users get insights from various documents in multiple formats, gaining knowledge with context when and where needed. And when you have an AI content assistant at your fingertips delivering more intelligent content, you discover new ways to work and increase productivity.

Replace repetition with automation

By putting GenAI to work with an AI content assistant, knowledge workers can use natural language queries to automate and simplify time-consuming tasks, such as creating a document or kicking off a process workflow. And knowledge workers are asking for help, with a 451 Research survey revealing the top three benefits they believe automation will deliver include:

• Getting things done faster (54%)
• Saving time (46%)
• Performing tasks more consistently with fewer errors (41%)[1]

Uncover hidden knowledge

It’s time to shine a light on knowledge buried in disparate tools and systems to activities and decisions across the business. Use AI for context-driven retrieval, distilling content with analysis, summaries, tables, and interactive visualizations that show trends or patterns within complex data sets.

Get to the heart of the matter

Use GenAI and NLP to intelligently analyze and interpret data, gaining an understanding of tone and sentiment to enhance customer engagement, gain insights into customer feedback or business trends, and improve decision making.

Create at the speed of light

Use an AI content assistant to discover content quickly and effortlessly with interactive and conversational search. Also, users can create unique text or other forms of content, such as email templates and new marketing materials, by leveraging information from images, video, text, or other files.

Speak the right language

Use an AI content assistant to double as a translation assistant, accurately translating documents into desired languages to broaden the use and re-use of content.

Keep data trusted and secure

By integrating an AI content assistant with document management, organizations can be confident the data feeding AI is accurate, complete, and compliant, applying access and permissions controls to validate the results and uphold privacy and security.

Reduce productivity gaps between most and least skilled workers

GenAI is delivering tangible productivity gains, with Nielsen finding a 66% increase in employee productivity because of usage, with users more efficient at performing their jobs with AI than without.[2] In addition, less-skilled workers become more adept and agile by leaning on an AI content assistant, decreasing human errors and rework, and empowering all talent to focus on more high-impact tasks.

Learn how OpenText brings the power of an AI content assistant to organizations and knowledge workers—transforming the value of talent and data to reach new heights of productivity.

[1] 451 Research, Voice of the Enterprise: Workforce Productivity & Collaboration, Work Execution Goals & Challenges, 2023
[2] Nielsen, AI Improves Employee Productivity by 66%, July 2023

The post Unleash the power of an AI content assistant appeared first on OpenText Blogs.

OpenText™ Content Aviator puts AI into the hands of business users to leverage conversational search, discover content, or even summarize a document or workspace, offering new ways to interact with content and extract knowledge. Content Aviator enables organizations to combine the power of generative AI and large language models (LLMs) with OpenText content services platforms, including OpenText™ Core Content Management, OpenText™ Documentum™ Content Management (CM) and OpenText™ Content Management (Extended ECM), to make document management, knowledge discovery, and business process automation more efficient, effective and intelligent.

March 2025: What’s new in Content Aviator CE 25.1

Announcing Salesforce Agentforce integration 

We're excited to announce the availability of our first phase of AI-to-AI integration between OpenText Content Aviator and Salesforce Agentforce. This new integration available for OpenText Content Management CE 25.1 empowers Sales and Customer Service teams with AI-driven enhanced actionable insights to boost productivity and accelerate processes. It enables users to:    

• Discover relevant information fast and easy: Find, summarize, and translate business workspace content, directly within Agentforce. For example, a Sales rep can summarize customer buying trends and upsell products that resonate or a Customer Service agent can easily summarize and resolve a claim. 

• Seamlessly update your Salesforce information with OpenText Content Aviator insights using AI-to-AI integration, reducing manual entry and errors. 

• Interact with customers more intelligently: Write personalized email responses in OpenText Content Aviator and send from Agentforce. 

With this integration between Agentforce and OpenText Content Aviator, sales teams gain content-driven insights to close deals faster; Customer Service responds more accurately and personally to retain customers; and claims are processed and resolved more efficiently.  

Find it on Salesforce AppExchange and on the just announced Salesforce AgentExhange marketplace.  

November 2024: What’s new in Content Aviator CE 24.4

OpenText Content Aviator is now integrated with OpenText™ Information Archive to revolutionize how IT data managers interact with legacy content and archived data. Through OpenText Content Aviator’s intuitive LLM-powered chat interface, users can easily access, retrieve, and summarize archived data using natural language.

The integration of OpenText Content Aviator with OpenText Information Archive provides rapid insights to unfamiliar archived content, greatly enhancing productivity while assuring sensitive and proprietary information remains secure and adheres to organizational security protocols. OpenText Content Aviator enables smarter, faster, and safeguarded data retrieval from archived systems, making it an indispensable part of the end-user experience when accessing vast amounts of legacy content. 

OpenText is also pleased to announce the availability of a new 30-day free trial that allows customers to experience the power of OpenText Content Aviator with OpenText Content Management (Extended ECM).  Customers receive their own dedicated, OpenText Content Aviator-enabled business workspace to upload their own sample documents specific to their own use cases in this completely self-service experience.  Try Content Aviator today!

July 2024: What’s new in Content Aviator CE 24.3

Customers using OpenText Content Management (Extended ECM) CE 24.1 and later on-premises can now deploy OpenText Content Aviator by accessing it through the OpenText Content Cloud in a hybrid configuration. This means no content must be migrated, but Aviator-related data and AI queries will use the cloud. Content Aviator is currently available on Google Cloud, but future 2025 releases will support Amazon Web Services and Microsoft Azure cloud configurations.  

OpenText is also pleased to announce the availability of a new interactive demo showcasing the power of Content Aviator with Extended ECM.  Customers can sign up for this risk-free demo and try Content Aviator with pre-built, out-of-the-box scenarios for Insurance, Real Estate and HR. This interactive experience allows customers to get started with Content Aviator immediately with the freedom and flexibility to ask their own questions and try all the latest features of Content Aviator such as summaries, translation, content generation and more, all at their own pace.  Additional scenarios and new features will be added to the interactive demo in future releases. 

October 2023: Introducing OpenText Content Aviator

Transform user productivity with an AI-powered intelligent assistant

OpenText is excited to introduce OpenText™ Content Aviator, an AI-powered intelligent assistant now available for OpenText Core Content (CE 24.1 release), Extended ECM (CE 24.2 release) and Documentum (CE 24.3 release) customers.  Content Aviator empowers business users with AI content management and the ability to leverage an interactive chat interface and conversational search to quickly discover  content, summarize or translate a document or workspace, and draft content such as emails. By quickly providing relevant answers to natural language questions, Content Aviator eliminates tedious, manual tasks to help you get work done – faster. 

The post What’s new in OpenText Content Aviator appeared first on OpenText Blogs.

The requirements for today’s enterprise content management (ECM) and content services solutions continue to evolve as organizations look to extract more value from their content systems. Content platforms at their core must support document and records management, automate business process and facilitate collaboration between employees and external stakeholders. But to truly meet the needs of modern work, leading content platforms have become more intelligent and composable with the flexibility to meet diverse business and industry requirements. With OpenText™ Content Cloud™, companies master modern work by embedding AI-enabled content services in the processes that fuel their business to deliver frictionless operational experiences.

We are pleased to announce that OpenText has been named a Leader in The Forrester Wave™: Content Platforms, Q1 2025. We believe this recognition is a testament to OpenText’s history as a content service industry leader and innovator. OpenText received the highest possible scores in the criteria of:

• Vision
• Innovation
• Partner ecosystem
• Integrations with enterprise applications
• Lifecycle management
• Enhanced security
• Collaborative workspaces
• eSignature
• Document generation
• Packaged solutions for vertical/horizontal apps
• Content migration

According to The Forrester Wave™ report, “OpenText has a clear vision that brings intelligence and automation to its extensive portfolio and keeps content management at the forefront of that innovation.”

At OpenText, our continued investment in R&D is another way we are helping to address customer needs now and in the future. Without this focus on innovation in AI and automation, we would not be able to help customers address changing market demands, emerging risks and evolving regulations. As the Forrester report notes, “while AI and machine learning are not new to content platforms, genAI has unlocked new opportunities to generate, transform, and interrogate documents.”

The Forrester report states, “Customers seeking a robust set of AI-enhanced content governance and automation capabilities with flexible cloud deployment options should consider OpenText.”

Download a complimentary copy of the Forrester Wave for insights into content platform providers and their approach to: 

• AI, including current and future vision
• Digital process automation capabilities and tools
• Vertical and horizontal content-centric applications

OpenText Content Cloud is a composable platform that connects people, content and process to power employee productivity and smarter, faster decisions. Stop information chaos with integrated business process and secure and govern information across its lifecycle to address the most complex use cases at scale.

The post Forrester names OpenText a Leader in content management appeared first on OpenText Blogs.

GenAI is the key to unlocking smarter, more efficient ways to harness your most valuable assets—talent and data.  But just how do you elevate your knowledge worker productivity and efficiency and modernize with AI content management?

Join the OpenText Content Cloud Summit 2025 on February 13-14, Noon to 3:30 pm EST, a 2-day virtual event packed with opportunities to learn how your teams can leverage intelligent content management to enhance productivity, streamline processes, and unlock business potential.

Discover all the latest on AI content management innovations conveniently online and at no cost. For OpenText Content Cloud customers who missed OpenText World in November in Vegas, we’re bringing our top sessions right to you and your team at the office or home.

Customize your agenda with sessions covering how to:

• Modernize with AI: Embrace the latest Content Cloud innovations and gain insight on roadmaps to optimize your enterprise content management strategy and achieve operational excellence.
• Elevate knowledge workers: Equip teams with seamless content integrations and intelligent assistants to do their jobs with speed and accuracy.
• Ensure information governance and compliance: Keep content, data and workflows secure and trusted across a multi-cloud enterprise.

Don’t miss this exclusive AI content management virtual event to kick off the new year 2025 on your GenAI journey!

Virtual Agenda

Day 1: Discover how to take productivity and operational excellence to new heights with OpenText AI content management innovations from:

• Keynote: Knowledge reimagined: Transform information chaos into knowledge with OpenText Content Cloud
• Roadmap sessions on OpenText Content Aviator, OpenText Information Archive and AI, and OpenText Content Management (Extended ECM) for Microsoft and AI   
• Concurrent sessions on our leading content services platforms and AI innovations.  You chose the product session of interest: OpenText Content Management, OpenText Documentum Content Management or OpenText Core Content Management.

Day 2: Learn how to achieve modernization with intelligent content management from sessions on:  

• Customer innovations on empowering knowledge workers with OpenText Content Cloud
• Accelerating content-rich processes with AI and OpenText Knowledge Discovery
• Ensuring AI governance best practices and how to jumpstart AI productivity

Reserve your spot — Register now!

The post OpenText Content Cloud Virtual Summit 2025 appeared first on OpenText Blogs.

AI has unlocked the next wave of productivity, and yet 72% of organizations still report that data management prevents them from scaling AI use cases.  Don’t get left behind – join OpenText Content Cloud at OpenText World 2024 to explore all the latest advances in automation and AI that transform content into knowledge and power frictionless business processes.

Here are 5 quick tips for how to curate the perfect AI + content management-focused experience and unlock the biggest learnings and value from your OpenText World investment:

1. Skill up with pre-conference training for Content Cloud products, and then continue your learning with a new Training Track during the conference.  Every OpenText World attendee gets one free certification exam onsite. 
   
2. Kickstart your Content Cloud experience with our track keynote, Knowledge reimagined: Transform information chaos into knowledge with OpenText Content Cloud.  Get insights on our product roadmap and see our latest AI innovations in action.  Special guests will join us for a discussion on how to take AI strategies to the next level.  Get excited, we’re going to make a special announcement about a new customer program you don’t want to miss!
   
3. Choose from dozens of Content Cloud breakouts based on your solution or industry focus.  Topic areas include Document Management, Capture and IDP, Process Automation, Information Archiving, AI Content Management, and much more.
   
4. Visit Content Cloud in the Expo to meet with product experts, get in-depth demos, attend a turbo talk, or get hands-on with products yourself.  Curious about your organization’s AI readiness?  Be sure to ask our team about our free AI-readiness assessment!
   
5. Network with other technology leaders, because OpenText World is the place to build meaningful professional connections with Content Cloud experts and your peers. 

And just in case that wasn’t enough, you definitely don’t want to miss a chance to get inspired by tennis legend Venus Williams.

See you in Vegas!

The post Reimagine knowledge at OpenText World 2024 appeared first on OpenText Blogs.

Every organization must be prepared for the next era of productivity in which knowledge work is fueled by automation and AI. But while you may be feeling pressured to get started and secure some quick wins to drive growth and differentiation, the best GenAI experiences must be built on top of quality data and a great enterprise content management strategy to realize GenAI’s full potential and value.

We are pleased to announce that OpenText™ has been named a Leader in the IDC MarketScape: Worldwide Intelligent Content Services 2024 Vendor Assessment (doc #US51467323, September 2024). We believe this recognition is a testament to OpenText’s history as an industry pioneer in enterprise content management and innovator of disruptive AI solutions. OpenText is recognized for its integration approach that puts “content in context,” information governance capabilities that enable automated, defensible governance across the content lifecycle, and industry and LOB applications that enhance utility for users, including purpose-built solutions for highly regulated industries.

“Generative AI is setting the stage for a new era in content services, offering unprecedented ways to interact with unstructured data,” Holly Muscolino, Group Vice President, Workplace Solutions at IDC. 

Amy Machado, Senior Research Manager, Content and Knowledge Management Strategies at IDC.  added, “Intelligent content services are transforming static documents into dynamic business resources, driving operational efficiency and innovation with automation and AI.”

According to the IDC MarketScape report, “Organizations should consider OpenText for its strong content governance, records management, and workflow capabilities. Content Cloud solutions manage the life cycle, distribution, use, and analysis of information across the organization. With tight integrations to SAP, Teams, Salesforce, and a long list of industry and LOB solutions, OpenText provides value to a wide array of use cases, especially for large enterprise customers and highly regulated industries.”

OpenText™ Content Cloud is a suite of AI-ready enterprise content management solutions, from capture and automation to governance and archiving, that helps organizations use intelligent content to reimagine knowledge. 

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Analytics. Automation. Knowledge.

These are the three words that come to mind for decision-makers when thinking about intelligent content,” according to a new Foundry Marketpulse survey.¹

Yes! Empowering teams with AI, process automation and widespread knowledge is at the heart of the intelligent content movement, but the real workplace transformation happens with the benefits that follow. Bringing AI to digital content services increases productivity, decision-making, and content performance—creating a culture of knowing to support the future of work.

With 70 percent of companies starting to implement AI solutions or investing significantly in AI infrastructure², now is the ideal time to elevate digital content services and AI productivity.

So, let’s get to it. Read on to learn more about how using AI content management uplifts knowledge across the enterprise, driving positive impacts for the business, employees, and customers alike.

What is intelligent content?

Intelligent content is created by bringing content, people, and processes together, leveraging advanced technology, such as AI and machine learning, to make the content smarter. As a result, content is turned into a business asset, using data, metadata, and automation to create more informed organizational content insights and interactions.
Now maybe you’re thinking, our content is already pretty darn smart, and you might just be right. But to help you assess your company’s content IQ, here are five questions to consider:

• How easy is it for employees to find and use content? (Keep in mind, only one-third of employees report their technology tools excel at enabling them to access timely information.³)
• Is information overload weighing people down? Are you able to ensure users receive content that is relevant to their tasks, roles, and permissions?
• Is knowledge, including valuable insights and data, able to be effectively shared and reused across departments projects?
• Are human-intensive efforts needed to distill, summarize, and analyze content?
• Are repetitive tasks getting in the way of employees’ focusing on higher-value work?

If you answered “yes” to any of the above, AI content management can help, playing a pivotal role to free up employees’ time, expand the value of business content and boost organizational efficiency.

Intelligent content starts with content integration

To power the future of work and make content more intelligent across the enterprise, seamless content integration is a critical first step—bringing content and process together. With a content management platform that integrates with enterprise applications, companies break down silos, shedding light on knowledge within the systems that produce and consume information, such as SAP®, Microsoft® 365, Salesforce®, and other important LOB applications, such as HR systems including SAP® SuccessFactors®.

This widespread integration extends content management deeper into the organization, surfacing insights across the business to facilitate seamless information access, distribution and use. And when the power of generative AI combines with content management, the productivity transformation takes off, creating new ways to work smarter and faster together.

What is generative AI content management?

Generative AI (GenAI) content management uses artificial intelligence to streamline workflows, improve content quality, and deliver more personalized user experiences across digital platforms. Quite simply: the value of business content is improved by layering in generative AI and large language models (LLMs) into content management. When these are combined, organizations can enhance the way people work, extracting insights from various data types to deliver knowledge with context when and where needed.

OpenText's content management and AI-powered solutions uncover knowledge across the business to boost the value of information stored in existing systems and create a culture of knowing. And when employees are “in the know,” they execute better, recognizing their own hidden potential and making space for new ways to contribute.
Organizations acknowledge, in the same Foundry MarketPulse survey, that by integrating GenAI and content management, four business impacts are within reach, including:

• Enhance user engagement by delivering personalized content experience (54%)
• Reduce manual effort through workflow automation (51%)
• Remove inconsistencies in the customer/user experience (46%)
• Reduce time wasted searching for information (45%)

It’s time to turn the explosion of content, applications, and information overload into a competitive advantage, applying GenAI on top of existing documents and repositories to unlock new business value, insights, and opportunities.

Watch AI productivity soar

With AI content management, organizations put chat-based conversational search, content discovery, summarization, and translation right at employees’ fingertips. With OpenText, organizations not only make information more accessible but also transform how information is used.

For example, employees simplify content comprehension with digestible AI-generated summaries, speeding decision-making and reducing the need to manually sift through documentation. Plus, built-in generative AI translation converts content into multiple languages to break down language barriers and broaden information reuse. And, by making content easier to locate and understand, organizations promote the reuse of existing knowledge, extending content across projects and initiatives.

Ready to create your organization’s culture of knowing with intelligent content and knowledge reimagined? Get started with AI productivity!

[1] The Foundry MarketPulse survey covers 101 respondents at U.S. companies with an average of $5.49 billion in annual revenue across a range of industries, including financial services, retail, and manufacturing. The majority of respondents are in IT roles.

[2] Ibid.

[3] CIO, Digital Friction Holds Back Today’s Businesses, 2024.

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