Organizations today are flooded with inbound content such as documents, emails, and images. This information is essential to business operations but remains difficult to access and act on efficiently. While AI has long been an integral part of intelligent document processing (IDP), recent advances in large language models (LLMs) and agentic AI are redefining what is possible. The focus has shifted from basic automation to intelligent orchestration, where systems not only extract and classify information but also reason over it, validate it, and trigger downstream actions. As a result, IDP is becoming a key enabler of end-to-end process automation.
OpenText intelligent document processing solutions are designed for this new era of automation. They combine traditional AI and LLMs with deep integration into enterprise systems to deliver intelligent end-to-end process automation. From capture and classification to validation and orchestration, OpenText IDP solutions help organizations accelerate decision-making, improve compliance, and reduce manual effort. With flexible deployment options across cloud, hybrid, and on-premises environments, and deep integrations with SAP and Salesforce, OpenText enables customers to unlock the full value of their information and scale automation across the organization.
OpenText named a leader in information capture and intelligent document processing
We are pleased to announce that OpenText has been named a Star [Leader] in the 2025 Infosource Global Capture & IDP Vendor Matrix. This is the eighth consecutive year that Infosource has ranked OpenText as a leader. This recognition reflects OpenText’s commitment to empower customers to achieve operational efficiency by boosting employee productivity and accelerating business processes at scale.
Ralph Gammon, Senior Analyst for Infosource Software and the primary author of the report shared “The 2025 Capture & IDP Vendor Matrix reflects a market that is rapidly evolving toward intelligent end-to-end automation, powered by large language models and agentic AI. With a broad and integrated portfolio, strong global execution, and clear vision for how intelligent document processing is a key component of enterprise automation, OpenText is at the forefront of the market transformation. Its ability to combine advanced AI with deep expertise in content and process management has helped OpenText maintain its position as a market leader.”
He then added, “As a global market leader, OpenText has established a broad customer and partner network. OpenText’s deep integrations with SAP and Salesforce bring IDP directly into the systems where work happens, making it easier and quicker for customers to replace manual repetitive tasks with end-to-end automation.”
2025 Infosource Global Capture & IDP Software Vendor Matrix Report
An analysis of the market for capture and intelligent document processing solutions, with an assessment of which vendors are rated as Stars, Competitors, Disruptors and Explorers.
Read the report
